Work more efficiently, track activities and tasks, and take control over your business growth with a real estate CRM built-in to your iHomefinder IDX account.
Supported Operating System(s):
Web browser (OS agnostic)About iHomefinder
iHomefinder is a CRM and marketing solution designed for real estate agents, teams, and brokerages. With marketing automation tools, this solution enables real estate agents to save time while generating business leads. iHomefinder includes smart tools to help agents manage lead aggregation and digital marketing strategies. With iHomefinder, Agents can proactively share relevant real estate listings with clients via automated email campaigns.
iHomeFinder offers a mobile app, called Optima Leads, that helps real estate agents connect with potential clients and work leads on-the-go. Agents can use the app to update lead information, view IDX site activity, and manage email campaigns. Additionally, iHomeFinder's tech-enabled IDX search, called Eur...
19 Reviews of iHomefinder
Average User Ratings
Overall
4.42 / 5 stars
Ease-of-use
4.0
Value for money
4.5
Customer support
4.0
Functionality
4.5
Likelihood to Recommend
Not likely
Very likely
December 2021
Anonymous
Verified Reviewer
Company Size: 1 employee
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
5.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
December 2021
Very pleased
Overall, really good experience.
Pros
Very easy to use and keeps track of my real estate leads in a CRM
Cons
It took a while to learn to how use it.
August 2021
angela from Canyonwood Land
Company Size: 2-10 employees
Industry: Real Estate
Review Source: Capterra
Ease-of-use
4.0
Value for money
4.0
Customer support
5.0
Functionality
5.0
August 2021
Thanks iHomefinder!
Before purchasing iHomefinder, I had a site with a different company where I had to basically learn how to create my own site. I spent more time attempting to learn how to create my site than I did in an average day with my work or clients. It was ridiculous! At my first encounter, the staff at iHomefinder were very helpful & spent time with me attempting to discover what I needed in my site. Then THEY created it... I didn't have to!
Pros
I am able to easily change to another IDX provider & readily add Listing photos. This is important since I am about to move my household to another city where I will have to change these portions out of the site.
Cons
Although I'm not blind to the fact that there will be parts of the software I won't like, I've only been using it for a week, so I haven't found anything that I don't like yet.
Reasons for Choosing iHomefinder
You're expected to write articles for a blog on a regular basis, which I am not going to do.
Reasons for Switching to iHomefinder
I had to do the creation of my site or figure out a way to do it. Or pay someone extra at the company to do it for me. Also, their CS is a joke!
Response from iHomefinder
Replied August 2021
Thanks for the review, Angela. Yes - we do include regular blog articles and website setup and personalization services with our hosted IDX website account option. We're glad you found that helpful!
April 2022
Ginger from Garmon Real Estate and Auction
Company Size: 2-10 employees
Industry: Real Estate
Time Used: More than 2 years
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
5.0
April 2022
Great Product for our needs
My overall experience has been great. Our website is beautiful and user friendly to our clients.
Pros
Clients are able to set up property searches that meet their needs and we can see what they are searching. Communication is easy between the clients and our team.
Cons
Editing the website has been a challenge for someone with no website design knowledge.
Reasons for Choosing iHomefinder
Customer Service, ease of use, and price.
Reasons for Switching to iHomefinder
Top Producer had a conflict with the Southern Kentucky MLS System, which made our website ineffective.
November 2021
Jeff from Octiv Digital
Company Size: 2-10 employees
Industry: Internet
Time Used: Less than 6 months
Review Source: Capterra
Ease-of-use
1.0
Value for money
1.0
Customer support
1.0
Functionality
1.0
November 2021
Overseas Support, Poor Customer Support & Billing Without Authorization
Their salesperson was very communicative until we signed the agreement and were billed their onboarding fee. Since then, we've had to work with someone overseas who doesn't seem to understand what to do. We requested the agent docs multiple times and they were never sent. In the meantime, we were billed for a subscription to the service without ever actually using it. I requested cancellation and a refund, they just charged me again $85 for no access to their software.
Pros
Never even got the chance to use it because support couldn't get it figured out. They claim to have sent the contract to the agent and the broker, but never did. We went with an alternative and had no problems.
Cons
They are continuing to bill us without any access to the software. Their customer support is a kid in the Philippines who doesn't know what is going on. I requested cancellation and am still getting billed. It's now to the point that I have to report them to my financial institution.
Reasons for Choosing iHomefinder
Their support sounded promising, but it's a bit of a joke now.
Response from iHomefinder
Replied January 2022
Hello Jeff, We take your satisfaction seriously and we're very sorry to hear that things somehow got off on the wrong foot with your first experience with us. Everything required to access and set up a new account is emailed immediately to the email address associated with the account. We're always willing to resend this information when requested. We're fortunate to have a great support team here in the U.S. who receive very positive feedback in our satisfaction surveys. We also have additional overseas staff who field overflow calls during the busiest periods (much better than voicemail). To clarify our account cancellation and billing policy, account cancellations require a 30 day notice. These terms are stated in the license agreement that must be signed. We have hundreds of very satisfied web developers we work with regularly, and we would love to have another chance to add you to that list and help you serve more real estate clients into the future.
March 2022
Orly from Keller Williams Realty Group
Company Size: 51-200 employees
Industry: Real Estate
Review Source: Capterra
Ease-of-use
4.0
Value for money
5.0
Customer support
5.0
Functionality
4.0
March 2022
All Combined into one
Assisted greatly with MLS / IDX combination
Pros
The IDX and MLS combination is amazing. Easy to understand and synch systems.
Cons
The CRM could be more user friendly and easier to understand.
Reasons for Choosing iHomefinder
Better customer services
Reasons for Switching to iHomefinder
All systems combined into one.
