iHomefinder

RATING:

4.5

(33)

About iHomefinder

iHomefinder is a CRM and marketing solution designed for real estate agents, teams, and brokerages. With marketing automation tools, this solution enables real estate agents to save time while generating business leads. iHomefinder includes smart tools to help agents manage lead aggregation and digital marketing strategies. With iHomefinder, Agents can proactively share relevant real estate listings with clients via automated email campaigns. iHomeFinder offers a mobile app, called Optima Leads, that helps real estate agents connect with potential clients and work leads on-the-go. Agents can use the app to update lead information, view IDX site activity, and manage email campaigns. Additionally, iHomeFinder's tech-enabled IDX search, called Eureka Search, includes ...

Awards and Recognition

FrontRunner 2023
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

iHomefinder Pricing

Annual payment option available for a 10% discount.

Starting price: 

$49.95 per month

Free trial: 

Available

Free version: 

Not Available

The most powerful IDX search and lead capture available, Eureka search combines advanced IDX property search options with mapped results to give your site a search that rivals the big real estate portals.

iHomefinder Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for iHomefinder

1 - 5 of 33 Reviews

angela

Real Estate, 2-10 employees

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Thanks iHomefinder!

Before purchasing iHomefinder, I had a site with a different company where I had to basically learn how to create my own site. I spent more time attempting to learn how to create my site than I did in an average day with my work or clients. It was ridiculous! At my first encounter, the staff at iHomefinder were very helpful & spent time with me attempting to discover what I needed in my site. Then THEY created it... I didn't have to!

PROS

I am able to easily change to another IDX provider & readily add Listing photos. This is important since I am about to move my household to another city where I will have to change these portions out of the site.

CONS

Although I'm not blind to the fact that there will be parts of the software I won't like, I've only been using it for a week, so I haven't found anything that I don't like yet.

Reason for choosing iHomefinder

You're expected to write articles for a blog on a regular basis, which I am not going to do.

Reasons for switching to iHomefinder

I had to do the creation of my site or figure out a way to do it. Or pay someone extra at the company to do it for me. Also, their CS is a joke!

Vendor Response

Thanks for the review, Angela. Yes - we do include regular blog articles and website setup and personalization services with our hosted IDX website account option. We're glad you found that helpful!

Replied August 2021

Keith

Real Estate, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed February 2021

iHomefinder beats other competition

Compared to their competition, I feel the layout and overall design and functions far exceed their biggest competitor.

PROS

This integration works well with many Wordpress sites. There are videos that help out how to get setup. Lots of options but most importantly is the layout and the way it integrates with the website without using i-frames. It even has functions that we haven't begun to use. Getting to the dashboard is simple and easy to the broker.

CONS

Customer support is not 24/7 but usually responds within a day or two. Also, the plugin is a little bulky so make sure you run it on a fast web host (which we are not yet).

Reason for choosing iHomefinder

Price was a big deal for my client since they are a small brokerage.

Jeff

Internet, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed November 2021

Overseas Support, Poor Customer Support & Billing Without Authorization

Their salesperson was very communicative until we signed the agreement and were billed their onboarding fee. Since then, we've had to work with someone overseas who doesn't seem to understand what to do. We requested the agent docs multiple times and they were never sent. In the meantime, we were billed for a subscription to the service without ever actually using it. I requested cancellation and a refund, they just charged me again $85 for no access to their software.

PROS

Never even got the chance to use it because support couldn't get it figured out. They claim to have sent the contract to the agent and the broker, but never did. We went with an alternative and had no problems.

CONS

They are continuing to bill us without any access to the software. Their customer support is a kid in the Philippines who doesn't know what is going on. I requested cancellation and am still getting billed. It's now to the point that I have to report them to my financial institution.

Reason for choosing iHomefinder

Their support sounded promising, but it's a bit of a joke now.

Vendor Response

Hello Jeff, We take your satisfaction seriously and we're very sorry to hear that things somehow got off on the wrong foot with your first experience with us. Everything required to access and set up a new account is emailed immediately to the email address associated with the account. We're always willing to resend this information when requested. We're fortunate to have a great support team here in the U.S. who receive very positive feedback in our satisfaction surveys. We also have additional overseas staff who field overflow calls during the busiest periods (much better than voicemail). To clarify our account cancellation and billing policy, account cancellations require a 30 day notice. These terms are stated in the license agreement that must be signed. We have hundreds of very satisfied web developers we work with regularly, and we would love to have another chance to add you to that list and help you serve more real estate clients into the future.

Replied January 2022

Brian

Real Estate, 51-200 employees

Used daily for less than 6 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Professional looking property searches

Excellent.

PROS

Integrated idx and website. Good documentation, incredible support. The few small issues I have had have been handled quickly and completely. Very customizable.

CONS

I'm only writing this review because an annoying pop up gets in my way every time I try and do lead activities in the back end. Love the rest of the software, but this pop up is ridiculous!

Reason for choosing iHomefinder

...

Reasons for switching to iHomefinder

...Needed something simpler, more straightforward that could still give a highly professional experience to the end user.

Karin

Real Estate, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed November 2022

iHome Finder Review

PROS

I like the administrative functions that are available.

CONS

I would like the notes to be more interactive and be able to designate between follow up calls, emails, texts, etc., just for my personal tracking.

Reason for choosing iHomefinder

Reasons for switching to iHomefinder

FirePoint leads were not productive and we had no website integration. We needed a website option and this was a package deal that made the best sense with its functionality.