# InfluxMD Software Reviews, Demo & Pricing - 2026 > Review of InfluxMD Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/influx-md-profile --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / InfluxMD Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/influx-md-profile/reviews/) # InfluxMD 2026: Benefits, Features & Pricing Wondering if InfluxMD is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview InfluxMD 4.5 [(18)](https://www.softwareadvice.com/crm/influx-md-profile/reviews/) Pricing Starting at $197.00 per month ### About InfluxMD Influx MD sales and marketing software bring twenty years of healthcare marketing experience to medical practices of all sizes in a powerful and affordable HIPAA compliant application. Designed for clinicians, Influx simplifies the lead acquisition and conversion process for office staff to ensure leads progress through sales funnels efficiently without changing clinical workflows. Influx MD combines CRM, lead management, marketing automation, and online engagement functionalities with machine learning to recognize marketing and prospect opportunities as they arise. For the business administrator, Influx MD serves as a critical link between marketing expenditure and lead conversion, providing deep insights into the factors that contribute to successful campaigns. The application streamlines all aspects of the patient intake pipeline, providing a complete view of all marketing campaigns, sales funnels, and lead engagement. The result is a B2C interface that guides clinical team members through the sales process, provides all of the tools necessary for building and managing successful online marketing campaigns, and gives administrators the insights they need to... intelligently adapt workflow for maximum patient acquisition. Wondering if InfluxMD is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## InfluxMD User Interface ## Popular InfluxMD Alternatives Main Product InfluxMD 4.5 [(18)](https://www.softwareadvice.com/crm/influx-md-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.19Value for money - 4.50Customer support - 4.22Functionality Pricing Starting at $197.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18786)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6978)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [ECP](https://www.softwareadvice.com/product/448947-ECP/) 4.6 [(172)](https://www.softwareadvice.com/product/448947-ECP/reviews/) Ratings Breakdown - 4.69Ease of use - 4.52Value for money - 4.86Customer support - 4.49Functionality Pricing Available upon request Get Price Alternative Product [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(734)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.73Value for money - 4.49Customer support - 4.50Functionality Pricing Starting at $7.00 per year Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4466)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price ## InfluxMD Pricing and Plans Starting price: $197.00 per month Free Trial Free Version Solo Practice $197.00 flat rate, per month Plan includes: - Up to 2 users - 2,500 patient contacts - 250 AI chat interactions/month - 50 AI chat interactions/month - 50 insurance card scans/month - Basic setup included - Unlimited portal suppor Group Practice $397.00 flat rate, per month Plan includes: - HIPAA-Compliant - Up to 10 users - 10,000 patient contacts - 250 AI chat interactions/month - 250 insurance card scans/month - Priority setup & team training - Dedicated Account Manager Enterprise Pricing available upon request Plan includes: - Unlimited users - Unlimited patient contacts - Unlimited AI interactions - Custom integrations - White-label options - 24/7 priority support Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## InfluxMD Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of InfluxMD A/B Testing Access Controls/Permissions Activity Dashboard Activity Tracking AI/Machine Learning AI Writing Assistant Alerts/Escalation Alerts/Notifications API Appointment Management Appointment Scheduling Audience Targeting Automated Scheduling Autoresponders Behavior Analytics Billing & Invoicing Brand Guidelines Calendar/Reminder System Campaign Analytics Campaign Management Campaign Planning Campaign Segmentation Charting Chatbot Chat/Messaging Chat Transcript Client Management Code-free Development Collaboration Tools Commenting/Notes Communication Management Configurable Workflow Contact Database Contact Management Contextual Guidance Conversation Intelligence Conversion Tracking CRM Customer Engagement Customer Segmentation Customer Service Analytics Customizable Branding Customizable CTAs Customizable Fields Customizable Forms Customizable Reports Customizable Templates Dashboard Data Entry Data Import/Export Data Security Document Management Document Storage Drag & Drop Drip Campaigns Dynamic Content Email Marketing Email Response Control Email Templates Email Tracking Engagement Tracking Event Triggered Actions For Healthcare For Marketing and Advertising Forms Management For Sales Teams/Organizations Generative AI Grammar Check HIPAA Compliant Intent Recognition Interaction Tracking Knowledge Base Management Landing Pages/Web Forms Lead Capture Lead Engagement Lead Generation Lead Management Lead Nurturing Lead Qualification Lead Scoring Lead Segmentation Lead Verification/Validation Live Chat Marketing Automation Marketing Management Mobile Access Monitoring Multi-Campaign Multi-Channel Marketing Multi-Language Multi-Location Natural Language Processing Notes Management Patient Communications Patient Management Performance Metrics Personalization Pipeline Management Pre-Configured Bot Predictive Analytics Real-Time Analytics Real-Time Data Real-Time Notifications Referral Tracking Reminders Reporting & Statistics ROI Tracking Sales Activity Management Sales Analytics Sales Automation Sales Reports Scheduling Search/Filter SMS Marketing SMS Messaging Speech Recognition Surveys & Feedback Task Progress Tracking Task Scheduling Template Management Text Editing Third-Party Integrations Trend Analysis Visual Analytics Web Forms Website Visitor Tracking Workflow Automation ## InfluxMD Integrations Open Dental Integration rated undefined from -1 review Athena Integration rated undefined from -1 review Elation Integration rated undefined from -1 review Calendly Integration rated undefined from -1 review Tebra Integration rated undefined from -1 review Acuity Scheduling Integration rated undefined from -1 review See all 21 integrations ## InfluxMD User Reviews Overall Rating 4.5 Ratings Breakdown 5 67% 4 17% 3 17% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.2 Customer support 4.5 Functionality 4.2 Kara F. Verified reviewer Hospital & Health Care 11-50 employees Used weekly for less than 12 months Review source Reviewed February 2020 Influx is a useful tool for healthcare professionals 4 Overall, Influx MD is a useful addition to many healthcare settings. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: A few clinical sites that I was at used Influx, and it was rather useful. It is HIPPA compliant which makes data sharing seamless. Cons: There were times where the software would freeze, and it took a bit to get used to the interface but overall it was a useful tool. Read More AW Alex W. Verified reviewer Medical Practice 2-10 employees Used daily for less than 12 months Reviewed August 2025 Patient management made simple 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Clean and simple way to organize patient data. Helps me manage outreach efforts and follow up with leads. Support is easily accessible. Cons: Occasional issues saving new contact forms. Would like to be able to customize fields on page views for patients. Read More TY Tamara Y. Verified reviewer Mental Health Care 11-50 employees Used daily for less than 6 months Review source Reviewed September 2021 Product limitations exacerbated by major customer service challenges 3 Our biggest concern (and ultimately the primary reason for terminating our contract) was the terrible customer service we received. We started with one primary contact during the onboarding process, and after we had multiple questions related to development, a developer seemed to step in as our primary contact going forward. He was consistently rude, dismissive, and defensive--despite every attempt to have an open conversation about how we could repair the relationship and better partner moving forward. When we pointed out errors that needed to be fixed, it was often responded to with finger-pointing the blame towards someone on our team. It was very frustrating, and we made many compromises during our set-up process simply out of the desire to be finished with the constant communication headaches. We chose InfluxMD, in part, because of the positive reviews we read during our research. We wanted to do our part to ensure the other side of the experience is also represented, because our experience was anything but positive. We have thankfully found a software partner who meets all the technical needs that InfluxMD could not accommodate, and who has a wonderful team who collaborates and partners well. Ratings Breakdown 2 Ease of use 2 Value for money 1 Customer support 2 Functionality Pros: We were thrilled to find a HIPPA-compliant CRM software solution at such a reasonable price point. We read great reviews on multiple software sites, and the overall solution was positioned to us as user-friendly so that we would need limited support after implementation. Cons: The software itself had some limitations when it came to customizations that met our process needs. Additionally, certain fields would become locked by the system once entered, and our users had to go through the InfluxMD ticketing process just to change basic field entry data, which is quite cumbersome when you consider that user error happens regularly, and the need to edit leads data also happens regularly. Reporting capabilities were very disappointing. We had to initiate a new ticket/request for every basic reporting need, and the team delivered the bare minimum as far as the fields/output of the reports we did request. I highly recommend ensuring you get the reports you want prior to implementation, as this team seems to be "hands-off" when it comes to requests post-launch. Reasons for choosing InfluxMD HIPPA-compliance, relatively inexpensive Read More GI Greg I. Verified reviewer Medical Practice 11-50 employees Used daily for less than 12 months Review source Reviewed June 2019 Excellent Software That Enables Rapid Growth 5 In a word, transformative. In certain types of medical practices, you need to screen a quite a few people to get to the people you can help. InfluxMD allowed my team to scale the number of people we engage with, while providing leads with a great experience. We are on pace to doubling our practice from last year. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: • Ability to customize the software to our specific process needs • Customizable views for each agent, so each agent knows who they need to reach each day • Ease of use – Everyone on the team, tech savvy or not, has quickly adopted to using InfluxMD • Ability to text have text and email conversations with leads; all captured in the same place. • Good reporting • Very responsive support team Cons: • Ability to go backward in the process. InfluxMD, once you have completed a step. We have designed around this, though we always have a small handful of exceptions. • Integration with our EMR would be a great feature. Read More FE Felecia E. Medical Practice 2-10 employees Used daily for more than 2 years Review source Reviewed December 2017 The software has helped increase business tremendously. It's been wonderful. 5 Increased patient volume and revenue. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: The lead tracking system and how IFX has been able to customize to our needs and workflows is exceptional. This software is so helpful in keeping track of patients progress through our program and education, they get to surgery more quickly. Getting this software has transformed our practice in a very positive way. Cons: In the beginning it was difficult for us making the transition because we had very particular workflows we wanted built in to the software, so it took a little bit of time and effort to get it customized just for us, but this is like with anything. So I don't really see this a fault but I don't really have any cons to offer. Read More SK Samantha K. Health, Wellness and Fitness 2-10 employees Used daily for more than 2 years Review source Reviewed November 2017 Easy. Customization. 3 Great marketing source. Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 3 Functionality Pros: The clients have easy access to me. It allows you to see all interactions between the different users. If you are in the elite program and have the videos being sent to inactive clients, it's a good marketing source. It's customization is helpful. Cons: It's had a few glitches overtime. I wish it generated a report showing a pie chart of percentages of which referral source referred how many clients. Vendor Response Hi Samantha. Did you know Influx MD has a custom report builder? The report you are looking for can be built quite easily if you are recording referral sources. The fastest way to get this report is to contact your support team and ask them to build it for you. Thanks for being an Influx MD Champion! Replied November 2017 Read More LJ Lindsey J. Used daily for more than 2 years Review source Reviewed November 2017 Great company that will tailor your website/software to your needs 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Software tailored to practice needs Allows us to have customizable patient education using our physicians rather than just general health handouts found online or through other video softwares (like Emmi) Lead alerts sent via email to remind one to follow up Cons: It would be nice if the software were able to link to practice scheduling software so that when we check someone in on our EMR it automatically marks the patient's attendance on this software. Read More BW Bryan W. Used daily for more than 2 years Review source Reviewed November 2017 Works very well with the management of lead tracking and analysis of spending. 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Information is entered with multiple users at multiple locations. All users then have access to the leads and more importantly can search for information that each user needs. Cons: Has many additional capabilities that need to be taught to be full utilized. This work can be tedious but it is worth it in the long run because it makes you better and also enables you to understand your marketing efforts and spend. Read More IC Isabell C. Medical Practice 2-10 employees Used daily for less than 2 years Review source Reviewed November 2017 Great! Customer support is very helpful and responds immediately . 5 It helps keep track of the type of patients we see, how many scheduled, how many actually kept the appointment, if anyone was missed. its tied in to our website, so patients can email us, request appointments ask questions, we can email them. It is very user friendly!!! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This system is very easy to use and keeps up with your patients. What I like the most about it is that it has automatic reminders in place, and will send a link for new patient forms, to new patients after they have scheduled an appointment. Love it! This automatically takes a step away from us. Read More JS Jeni S. Used daily for more than 2 years Review source Reviewed November 2017 Influx has helped streamline the process of following our leads all the way through surgery approval 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: It is extremely user friendly for all staff members to utilize. It allows us to follow prospective patients through scheduling their initial consult all the way through the pre surgical requirements to having surgery. Cons: It would be nice if it integrated with our EMR software but then again that might be cumbersome too. 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