Influx MD

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About Influx MD

Influx MD sales and marketing software bring twenty years of healthcare marketing experience to medical practices of all sizes in a powerful and affordable HIPAA compliant application. Designed for clinicians, Influx simplifies the lead acquisition and conversion process for office staff to ensure leads progress through sales funnels efficiently without changing clinical workflows. Influx MD combines CRM, lead management, marketing automation, and online engagement functionalities with machine learning to recognize marketing and prospect opportunities as they arise. For the business administrator, Influx MD serves as a critical link between marketing expenditure and lead conversion, providing deep insights into the factors that contribute to successful ca...

Influx MD Pricing

Standard: $64/month when billed annually (or $75 when billed monthly). 1000 contacts, unlimited user

Starting price: 

$64.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Influx MD User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 15 reviews

Felecia

Cedar Park Surgeons

Verified reviewer

Company size: 2-10 employees

Industry: Medical Practice

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

4

Customer support

5

Functionality

5

Reviewed December 2017

The software has helped increase business tremendously. It's been wonderful.

Increased patient volume and revenue.

Pros

The lead tracking system and how IFX has been able to customize to our needs and workflows is exceptional. This software is so helpful in keeping track of patients progress through our program and education, they get to surgery more quickly. Getting this software has transformed our practice in a very positive way.

Cons

In the beginning it was difficult for us making the transition because we had very particular workflows we wanted built in to the software, so it took a little bit of time and effort to get it customized just for us, but this is like with anything. So I don't really see this a fault but I don't really have any cons to offer.

Greg

Fix Your Feet (Surgical Practice)

Verified reviewer

Company size: 11-50 employees

Industry: Medical Practice

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed June 2019

Excellent Software That Enables Rapid Growth

In a word, transformative. In certain types of medical practices, you need to screen a quite a few people to get to the people you can help. InfluxMD allowed my team to scale the number of people we engage with, while providing leads with a great experience. We are on pace to doubling our practice from last year.

Pros

• Ability to customize the software to our specific process needs • Customizable views for each agent, so each agent knows who they need to reach each day • Ease of use – Everyone on the team, tech savvy or not, has quickly adopted to using InfluxMD • Ability to text have text and email conversations with leads; all captured in the same place. • Good reporting • Very responsive support team

Cons

• Ability to go backward in the process. InfluxMD, once you have completed a step. We have designed around this, though we always have a small handful of exceptions. • Integration with our EMR would be a great feature.

Samantha

Medical Weight Loss of NY

Verified reviewer

Company size: 2-10 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

4

Value for money

3

Customer support

3

Functionality

3

Reviewed November 2017

Easy. Customization.

Great marketing source.

Pros

The clients have easy access to me. It allows you to see all interactions between the different users. If you are in the elite program and have the videos being sent to inactive clients, it's a good marketing source. It's customization is helpful.

Cons

It's had a few glitches overtime. I wish it generated a report showing a pie chart of percentages of which referral source referred how many clients.

Response from ifX medical

Hi Samantha. Did you know Influx MD has a custom report builder? The report you are looking for can be built quite easily if you are recording referral sources. The fastest way to get this report is to contact your support team and ask them to build it for you. Thanks for being an Influx MD Champion!

Replied November 2017

Lindsey

Flowers Hospital

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed November 2017

Great company that will tailor your website/software to your needs

Pros

Software tailored to practice needs Allows us to have customizable patient education using our physicians rather than just general health handouts found online or through other video softwares (like Emmi) Lead alerts sent via email to remind one to follow up

Cons

It would be nice if the software were able to link to practice scheduling software so that when we check someone in on our EMR it automatically marks the patient's attendance on this software.

Bryan

Medical Weight Loss of NY

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed November 2017

Works very well with the management of lead tracking and analysis of spending.

Pros

Information is entered with multiple users at multiple locations. All users then have access to the leads and more importantly can search for information that each user needs.

Cons

Has many additional capabilities that need to be taught to be full utilized. This work can be tedious but it is worth it in the long run because it makes you better and also enables you to understand your marketing efforts and spend.

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