Extremely difficult to use; insufficient integrations; many customer service reps had poor English language skills.

When linkedin changed their url format I was stuck with over 3000 records with bad url's.

It is somewhat customizable. We like the reporting features, and the ability to incorporate other tools like Zapier to work with InfusionSoft.

Some functionality has been lost in transitioning to keap ownership.

Sick and tired of paying money for something no one can make function and do what I need.

We found this one of the best CRMs in market and application built quality is great.

The fact that we can design the whole campaign on a drawing board like the platform is something that I think everyone should do. It just gives you a good overall view of how we are running things.

The only bad thing is that it has no documentation in Spanish and that it is a bit expensive.

I started with Infusionsoft before it was Keap. Customer service was way better before the were bought out.

Landing pages rarely work and I have had multiple events and lost hundreds of leads during the KEAP take over of Infusionsoft. Now I have too much money invested to make a switch.

My overall experience is fantastic. Infusionsoft is advanced and I applaud the creators for their brilliant and creative minds.

I requested a cancellation of our acccount which, to this day, has not been actioned. I have had to go to my bank to block further charges of my account.

No meaningful R&D, poor support, and no email integration.

Keap has really been awesome so far and I will keep using it.

But it's just things like that that make the platform feel so outdated. For the first couple of years, we felt like the customer support was fantastic.

I don't know much about the pricing, but I have heard that it's a great value comparatively.

It  gives us the ability to help the customer feel secure in their purchase also helps to cover our end if one tries to lie and say they didnt recieve it.

We love Infusionsoft because it is user friendly, intuitive and we have been able to combine our marketing campaigns into the software.

There is a learning curve to understanding how to set up and send emails. It's also hard to manage email contacts.

I am happy with their level of support as well. I would recommend it to someone that is serious about building an online business.

Positive experience and great customer support.

Flexibility and ease of use along with personalized service.

The staff at Marketing360 do an outstanding job, they are responsive and they have met all of my expectations. I highly recommend them.

We lost a lot of money... it's a tough pill to swallow but we got absolutely wrecked by these guys.

Our service representative, rep. has been outstanding and very responsive to our needs. I would definitely recommend them to anyone.

She has made our social media marketing easy to understand & easy to execute & always had ideas & expertise to guide us in the right direction.

This software covers pretty much any marketing/advertising needs your company may have. The customer service is unparalleled.

Ease of use, finding stats quickly and easily. Ability to tweak spend a bit and the impact it had quickly.

CSR... is outstanding... and went out of the way almost everytime and was super responsive and friendly.

We have been thrilled with the service we have received this past year with this company. They respond quickly to our questions and have a very friendly staff.

It is very easy to understand and navigate. I love how it integrates with all of the appropriate channels.

It is nothing more scam. Totally useless and total waste of time and money.

Their customer support is awful, and the software itself is horrible. It's supposed to be a one size fits all software.

The entire experience was terrible and a waste of time and money.

Their communication, service, and results are fantastic. The platform is so easy to use and they have experts available to help in every area.

From the moment we contacted Marketing 360 we have felt genuinely taken care of. We appreciate our dedicated marketing executive, he is the best.

The team makes themselves easily accessible, and we have found their responsiveness to be top notch. Most impressive is the significant growth in visitors to our site and immediate revenue increase.

I love the friendly and helpful service of Marketing 360. Everyone has been extremely professional and on the ball.

Very easy to use and work with. Great experience so far.

Functionality, ease of use, ability add users on a team or office, ability to integrate other programs.

There is nothing I can subjectively or objectively identify as being  a burden or a problem since Mdwire is doing it all for me.

Great customer service, friendly and hard working staff.

Very Easy to use Great CRM, Great Marketing Dashboard.

Lack of results, lack of creativity, lack of support.

Their team is super responsive, professional and thoughtful. I highly recommend using them to help grow your business.

Customer support representative my team manger is very responsive. She listens to my ideas and makes  recommends the best solution for my business.

The software is a great tool. However, the support team is where I garnered my greatest value.

Worst business decision Ive made since being in business. I know of 5 other companies as well who all got the overpromise/underdeliver response I got.

The only downfall is my personal lack of knowledge for maneuvering through technology.

I liked the integrated approach. They took the lead on all facets of our compay's marketing with a dedicated team and PM assigned to our account.

I've enjoyed using Market 360 and will continue to use it, it is a great tool to have.

I highly recommend representative and the Marketing 360 team, its worth the investment.

Marketing360 is a reliable software to optimize your budget in advertising.

I love this company, and the hands on customer service. No drama, only results! and great prices.

US Dollar

Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in one suite. Keap helps small businesses across various industries streamline sales and manage customer experiences.


Users can segment contacts, track customer interactions, send emails, as well as run campaigns with personalized communication triggers based on emails opened, clicks, and more. Users can also manage e-commerce, from inventory management to payments and purchase fulfillment, set up online shopping carts, track digital storefront activity, send quotes, invoices, and receipts.


The system’s reporting and analytics tools help users run analyses on parameters such as emails, campaign performance, and ROI data. Users can access Keap remotely on Android and iOS devices. It offers integration with QuickBooks, SalesForce, Outlook, Gmail, plus more. 


Pricing is on a monthly subscription basis and includes support via phone, email, and FAQs. 



LongDescription

AB Testing

Cataloging/Categorization

Lead Notifications

Customer Surveys

Multi-Channel Marketing

Electronic Payments

Personalization

Social Marketing

Request Assignment

Lead Engagement

Lead Capture

Activity Tracking

SEO Management

Data Synchronization

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Responsive

Sales Pipeline Management

Referral Tracking

Task Scheduling

Order Management

Calendar/Reminder System

Relationship Tracking

Invoice Management

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Sales Orders

Customer Database

Shopping Cart

Calendar Management

Customizable Fields

Sales Trend Analysis

Campaign Scheduling

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Promotions Management

Campaign Planning

Customer Support

Lead Generation

Email Templates

Customer Activity Tracking

Self Service Portal

Subscriber Management

Contact Management

XML/RSS

Pricing and Cost Calculations

Form Builder

Configurable Workflow

Lead Management

Conversion Rate Optimization

Email Marketing

Mobile Access

List Management

Sales Reports

Sales Activity Management

Real Time Data

Performance Metrics

Routing

Territory Management

Click Tracking

Shared Contacts

Marketing Automation

Landing Pages/Web Forms

Request Escalation

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

CAN SPAM Compliance

Reporting & Statistics

Predictive Analytics

Segmentation

Reminders

Visitor Tracking

Website Visitor Tracking

Sales Automation

Customizable Templates

WYSIWYG Editor

Billing & Invoicing

Image Library

Conversion Tracking

Lead Nurturing

Interaction Tracking

Web Forms

Mac OS

Web browser (OS agnostic)

Keap is available across three pricing plans based on the number of users and contacts.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

Keap

In Person

Live Online

Webinars

Documentation

Videos

Marketing 360 is a cloud-based marketing platform suited for entrepreneurs as well as small and midsize businesses. This solution allows organizations to run social media advertising campaigns, conduct search engine optimization (SEO) programs and analyze digital marketing performance.


Marketing 360's UXi websites feature helps users create web pages branded web pages that include call-to-action buttons. In addition, the system provides website templates that can be customized and edited with the help of drag-and-drop functionality.


Marketing 360's Natural Listing Ads feature helps users manage organic search results by tracking keyword volume and ranking. In addition, it analyzes competitors' SEO performance with the same keywords and shares real-time reports providing organic conversion rates. The Social Targeting Ads let organizations to segment and target clients on the basis of social details such as age, gender, location and interests.



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