Sentiment analysis showed: Automated and personalized marketing campaigns, integration with third party products and regular software updates.
Sentiment analysis showed: It is a scalable solution with automation, CRM, email marketing, campaigns and analytics features.
Sentiment analysis showed: Strong reporting feature, less bugs/glitches and less expensive buying options.
Sentiment analysis showed: Faster implementation of features and ability to sanitize campaign data while testing.
“Infusionsoft is set up in a way that makes sense for a novice. Navigating CRM software is half the battle, and Infusionsoft makes that REALLY easy.”
“My favorite thing about this product is its versatile functionality. I have used other, similar products in the past, but this is by far the most intuitive and user-friendly (without sacrificing productivity).”
“It’s not intuitive. I spend a lot of time looking for things that should be clearly evident, especially on the contacts page. I still don’t understand tags after all this time.”
“It can be confusing at first to find all the pieces and where they hide.”
“The support is amazing! I have never had an unanswered question so far in eight months, [or] waited more than two minutes for someone to help me out.”
“Customer support has far exceeded my expectations. Every problem I've experienced has been resolved quickly and easily.”
“It is hit and miss. Some of the support people know their stuff, and some seem to be reading from an instruction manual that I’ve already gone through.”
“Communicating with them has been challenging a few times. It takes them (sometimes more than one person) a while to understand the issue. But once understood, the interaction and support have been excellent.”