Ontraport Software
FrontRunners
About Ontraport
Ontraport is a no-code business software that empowers service businesses to systemize and scale. Ontraport manages and automates the entire buying cycle, resulting in faster growth while freeing up business owners and teams to deliver more customer value. Ontraport’s full set of marketing, sales and business operations features include CRM, automation, payments, sales pipeline, web apps, tracking, email and SMS, landing pages, and membership sites. Service providers of all kinds — including consultants and agencies, coaches and advisors, and personal and professional service providers — trust Ontraport to achieve more growth with less work. For more information, visit www.ontraport.com.
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Ontraport Pricing
Ontraport offers a variety of plans to choose from based on the features you need. Pricing adjusts with the number of contacts in your database and users in your account. You can choose a monthly or annual plan, and all plans start with a 14-day free trial. Ontraport offers a Done-With-You Setup and Training Package for getting set up in your account quickly and easily. Users can also access a free video library with step-by-step instructions on getting started and using every feature of the platform.
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Use Ontraport's robust funnel building software to automate and scale any marketing or sales process to get more customers with less work.
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Ontraport User Reviews
OVERALL RATING
Showing 1 - 5 of 76 reviews
Andra
Company size: 1 employee
Time used: More than 2 years
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
May 2021
Great for a marketing CRM
Annette
Verified reviewer
Company size: 2-10 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
March 2022
Simply The Best!
Ontraport is heads and shoulders above the competition for an all-in-one automation tool. Yeah, I know, I sound like their marketing, but it's true. I get super cranky when tech takes up unnecissary time because it just sucks , AND with Ontraport, it just works and it's intuitive to USE . It's also, unlimited in nature, with their open API you really truly can scale and do anything with this platform. I've personally used them all, infusionsoft, kajabi, active campaign, clickfunnels... They say they are great 'all-in-one' solutions and they really just don't compare once you become a heavy user of these platforms. Get the right tech, get Ontraport.
Pros
Incredible customer support, along with the platforms features and unlimited capabilities really sets this software heads and shoulders above the rest. Everything really can be consolidated into this one platform, saving you time and headaches with deploying your business with a automated platform.
Cons
In the past, when new features were released, they could be a bit buggy from my experience for the first couple of months. However, their latest "CMS" release (which is a feature that allows you to build SAAS apps right in their platform!) came out without any significant issues, and the feature release they did before that one (mobile app) also seemed to be flawless.
Reasons for choosing Ontraport
I did try out the majority of the software alternatives for months before settling on Ontraport. When I started using all of the competitors platforms heavily, it became really evident how much better Ontraport was as a product. It's hard to tell that on the surface with everyone's marketing all saying they are the best all-in-one, Ontraport really does set the bar and is so easy to use. Their customer service is also unparalleled from my experience.
Response from Ontraport
Thanks for this raving review, Annette! We appreciate you sticking it out with us all these years and we're so happy to hear you've been satisfied with the most recent app updates. Thanks again for the five stats!
Replied May 2022
Matt
Company size: 2-10 employees
Industry: Marketing and Advertising
Time used: More than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
January 2020
Daily user since 2014
Like most businesses, we use Ontraport for general email marketing but we also use it track leads and automate follow up of hot leads - this has vastly improved our sales focus, conversion rates, and sales value
Pros
1. Ease of use, a great tool for all my marketing and automation. You have to try it to really understand 2. Support, many of whom I now know on first name basis - Ontraport attracts top notch people to be part of their team and they bend over backwards to help, especially if mistakes are made... I find them extremely proactive. 3 Come for the software, stay for the people. Not only are the staff extremely good at what they do but so are the leaders. Every dept head I've spoken with has been extraordinary and a credit to [SENSITIVE CONTENT HIDDEN] who himself is all over the wider community. All of this plus the Facebook Community which is amazing, no question too dumb or too complex, everyone within the wider community is very helpful.
Cons
The knowledge base could probably do with more detail but I can normally get the answer I need from the community with is very strong and healthy
Reasons for choosing Ontraport
Ridiculous pricing model and a sales approach that wasn't great
Reasons for switching to Ontraport
Ontraport had all the functions I was looking for at a reasonable price point - without an unreasonable 'onboarding fee' too I might add
Response from Ontraport
Thanks for the kind words, Matt! We're happy to have you as a part of the Ontraport family. We're constantly making updates and additions to our Support Center, so please let us know if you have any specific feedback or suggestions for information to add!
Replied March 2020
Riley
Company size: 2-10 employees
Industry: Insurance
Time used: Less than 2 years
Review Source: Capterra
This review was submitted organically. No incentive was offered
May 2022
Very professional support.
Pros
Most importantly, I'm not very good at using Ontraport. Therefore, the biggest pro for the software is the really exceptional customer service. It's very important that I can access an expert who can tell me exactly what's going wrong with my scripts and automations, because honestly it can get really confusing pretty quickly.
Cons
Sometimes I experience issues with usability on different browsers. For example, you can only edit postcards using Firefox, which isn't one of our standard browsers.
Nelson
Company size: 11-50 employees
Industry: Computer Software
Time used: Less than 12 months
Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
April 2022
Very slow
Very frustating...
Pros
It served the purpose of contact management
Cons
Very slow browsing between pages every time I clicked
Response from Ontraport
Hello Nelson. Our page load times are faster than some of our competitors. Nevertheless, we understand it can be frustrating and we assure you our team is working on an update for such. Thanks for your feedback.
Replied May 2022
