--- title: "Ontraport Software Reviews, Demo & Pricing - 2026" description: "Review of Ontraport Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/ontraport-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Email Marketing Software](https://www.softwareadvice.com/email-marketing/) / Ontraport Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/membership-management/ontraport-profile/reviews/)[Alternatives](https://www.softwareadvice.com/membership-management/ontraport-profile/alternatives/) # Ontraport Review From $29-$299/month Free trial 4 plans Wondering if Ontraport is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Ontraport 4.2 [(89)](https://www.softwareadvice.com/membership-management/ontraport-profile/reviews/) Pricing Starting at $29.00 per month ### About Ontraport Ontraport is a no-code business software that empowers service businesses to systemize and scale. Ontraport manages and automates the entire buying cycle, resulting in faster growth while freeing up business owners and teams to deliver more customer value. Ontraport’s full set of marketing, sales and business operations features include CRM, automation, payments, sales pipeline, web apps, tracking, email and SMS, landing pages, and membership sites. Service providers of all kinds — including consultants and agencies, coaches and advisors, and personal and professional service providers — trust Ontraport to achieve more growth with less work. For more information, visit www.ontraport.com. Do you work for Ontraport? [Manage this product listing](https://www.g2.com/products/ontraport/claim_requests/new?auto=true) Wondering if Ontraport is right for your organization? Our Email Marketing Software selection experts can help you in 15 minutes or less. ## Ontraport User Interface ## Popular Ontraport Alternatives Main Product Ontraport 4.2 [(89)](https://www.softwareadvice.com/membership-management/ontraport-profile/reviews/) Ratings Breakdown - 3.82Ease of use - 3.81Value for money - 4.29Customer support - 4.21Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [EngageBay CRM](https://www.softwareadvice.com/crm/engagebay-profile/) 4.6 [(911)](https://www.softwareadvice.com/crm/engagebay-profile/reviews/) Ratings Breakdown - 4.54Ease of use - 4.70Value for money - 4.80Customer support - 4.59Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1005)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Keap](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/) 4.1 [(1299)](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/reviews/) Ratings Breakdown - 3.56Ease of use - 3.82Value for money - 4.04Customer support - 4.09Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [Spotler CRM](https://www.softwareadvice.com/crm/really-simple-systems-profile/) 4.5 [(453)](https://www.softwareadvice.com/crm/really-simple-systems-profile/reviews/) Ratings Breakdown - 4.45Ease of use - 4.54Value for money - 4.59Customer support - 4.21Functionality Pricing Starting at $17.00 per month Get Price Alternative Product [Agile CRM](https://www.softwareadvice.com/product/6827-Agile-CRM/) 4.1 [(526)](https://www.softwareadvice.com/product/6827-Agile-CRM/reviews/) Ratings Breakdown - 4.04Ease of use - 4.13Value for money - 3.95Customer support - 4.10Functionality Pricing Available upon request Get Price ## Ontraport Pricing and Plans Starting price: $29.00 per month Free Trial Free Version Basic $29.00 per month Plan includes: - Unlimited email sending under 20k contacts - Add contacts as you grow - Up to 3 users at $9/month each - Drag-and-drop marketing automation - Two-way SMS marketing - Customizable CRM - Web pages and forms - Detailed web visitor tracking - Add Dynamic CMS for no-code web apps - More! Plus $99.00 per month Plan includes: - Everything in Basic and: - Unlimited email sending under 20k contacts - Add contacts as you grow - Up to 10 users at $19/month each - Membership sites - Advanced CRM with sales pipeline - Task automation - Calendar and Google Calendar sync - Accept payments online - Manage subscriptions and payment plans Read More Pro $149.00 per month Plan includes: - Everything in Plus and: - Unlimited email sending under 20k contacts - Add contacts as you grow - Unlimited users at $49/month each - Facebook Custom Audience integration - 1-on-1 email delivery consulting - Affiliate partner programs - Lead source and conversion reporting - Split test pages and automations - Coupon codes and order bumps Read More Enterprise $299.00 per month Plan includes: - Everything in Pro and: - Unlimited email sending under 20k contacts - Add contacts as you grow - up to 5 million - Unlimited users at $69/month each - Private IP and infrastructure available - Unlimited custom fields - Enterprise-grade security and scalability - Field-level permissions - Increased API limits available - Quarterly account reviews Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Ontraport Features - Popular features found in Email Marketing A/B Testing Autoresponders Campaign Analytics Campaign Scheduling CAN-SPAM Compliance Contact Management Customer Segmentation Email Tracking Event Triggered Actions Subscriber Management WYSIWYG Editor - More features of Ontraport Access Controls/Permissions Activity Dashboard Activity Tracking Alerts/Notifications API Application Management Appointment Management Appointment Scheduling Attendance Management Attendance Tracking Batch Processing Business Card/Badge Scanning Calendar Management Calendar/Reminder System Calendar Sync Campaign Management Campaign Segmentation Click Tracking Client Portal Commenting/Notes Committee Management Communication Management Confirmations/Reminders Contact Database Content Library Content Publishing Options Conversion Tracking Credit Card Processing CRM Customer Database Customer History Customer Surveys Customizable Branding Customizable CTAs Customizable Fields Customizable Forms Customizable Reports Customizable Templates Data Import/Export Data Security Document Storage Donation Tracking Drag & Drop Drip Campaigns Dues Management Dynamic Content Electronic Payments Email Campaign Management Email Management Email Marketing Email Reminders Email Sequences Email Templates Engagement Tracking Enrollments/Onboarding Event Calendar Event Management Event Scheduling Forecasting For Insurance Industry For iPad Devices Forms Management For Nonprofits For Sales Teams/Organizations For Small Businesses For Startups Full Text Search Fundraising Management GDPR Compliance Generative AI Goal Setting/Tracking HTML Editor Image Library Interaction Tracking Invoice Management Landing Pages/Web Forms Lead Capture Lead Distribution Lead Generation Lead Management Lead Nurturing Lead Qualification Lead Scoring Lead Segmentation Lead Verification/Validation List Management Live Chat Marketing Automation Member Communication Member Database Member Portal Membership Management Membership Renewals Membership Signup Member Types Mobile Access Mobile App Mobile Optimization Multi-Campaign Multi-Channel Marketing Newsletter Management Online Booking Opportunity Management Payment Processing Performance Metrics Personalization Pipeline Management Quotes/Estimates Real-Time Analytics Real-Time Data Recurring/Subscription Billing Referral Tracking Registration Management Reminders Reporting/Analytics Reporting & Statistics ROI Tracking Role-Based Permissions Sales Pipeline Management Sales Reports Scheduling Search/Filter Segmentation Self Service Portal SMS Messaging Social Media Integration Source Tracking Surveys & Feedback Tagging Task Management Task Scheduling Template Management Territory Management Text Editing Third-Party Integrations Transfers/Routing Volunteer Management Web Forms Website Integration Website Management Workflow Automation Workflow Management ## Ontraport Integrations Calendly Integration rated undefined from -1 review Docusign Integration rated undefined from -1 review Jotform Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review OptimizePress Integration rated undefined from -1 review Operations Hub Integration rated undefined from -1 review See all 37 integrations ## Ontraport User Reviews ## Ontraport customer ratings - Overall rating: 4.2/5 - Total reviews: 89 ### Rating distribution - 5 stars: 48 reviews (54%) - 4 stars: 22 reviews (25%) - 3 stars: 12 reviews (13%) - 2 stars: 4 reviews (4%) - 1 star: 3 reviews (3%) ### Secondary ratings - Ease of use: 3.8/5 - Value for money: 3.8/5 - Customer support: 4.3/5 - Functionality: 4.2/5 --- ### It's an exceptional tool for developing marketing strategies. - Overall rating: 5/5 - Reviewer: Francois Pascal N. - Verified reviewer: Yes - Industry: Internet - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: July 2023 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This tool allows me to automate, connect and optimize my marketing via social media marketing, e-mail advertising, A/B testing, visitor tracking for better conversion and analytics. #### Cons Apart from its relatively high cost, I haven't encountered any major problems with this tool. #### Vendor response Thanks for this, Francois! We appreciate the positive feedback! Replied November 2023 --- ### Phenomenal software and customer support - Overall rating: 5/5 - Reviewer: Melissa P. - Verified reviewer: Yes - Industry: E-Learning - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This company and its software is incredible. I've worked with many softwares in the past and never run into customer service like this. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We are on our way to taking over the world using this software. It has opened up so many doors for us. Originally, we were looking for a software to create a "drip" email marketing campaign. After talking to ONTRAPORT customer service about all the features, we ended up completely migrating our CRM from another software. We even use it to create customized landing pages for our clients. We've done way more than we ever intended to do with ONTRAPORT. The customer service, training, and knowledge base are out of this world. #### Cons The only thing I find somewhat frustrating is the inability to do certain things. For example, when I'm creating a new email, I have certain limitations for what I can do to the text in an email or the formatting. There's usually a somewhat comparable workaround, and they add new features regularly, but it is a little annoying when you have a vision you can't completely bring to life immediately. #### Vendor response Hi Melissa! Thanks for the raving review. We're so happy that our software and support team have helped you do more than you had imagined. That's what we like to hear. Replied February 2019 --- ### I Tried It for 6 Months This Is What I Found: - Overall rating: 3/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Alternative Medicine - Company size: Self-Employed - Product usage: Used weekly for less than 12 months - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I had a few really hard sales people; just not very nice. After my first (kind-of) set up call, I just stopped doing it because I was told everything I had been doing (for the last 10 years) was old, wrong, and shoddy. I was informed the only way to fix it was with Ontraport. In 20+ years of business, that one on-boarding call ranks one of my worst experiences. Just because of that, I can't recommend Ontraport to anyone that I know. I'd never want my business or my name associated with a company that talks to people the way that I had been talked to. What I've come away with: Ontraport has the best customer service (amazing people and policies, just fabulous!) but they don't pay their affiliates and they use mean, fear-based high pressure sales to get you to upgrade or to keep you from cancelling. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The landing pages are fabulous! You can add a sales forms and up-sale sections. If you understand sales funnels, you may really like it. They have great customer service and there's always a way to talk to someone. You can chat with someone, schedule mini-screen share sessions and schedule longer training calls. All of my customer service interactions were fabulous. #### Cons There was a lacking in the template area, for me. It was not a simple as it would seem- my stuff kept crashing; I don't recommend larger images, files, or .gifs. They don't support .html, so if you have things you want to embed, it's a chore and there isn't any technical support. It's a lot of work for one person. This would be better for a mid-size or larger company. I wouldn't recommend it for any sole proprietors, independents or contractors. Beware of the affiliate program, just keep a watch on it: I signed up under a friend of mine. They never got the affiliate pay out. They should have been paid for 6 months. When I complained, they put in a ticket and he was only paid for 4 months. Plus, they hold any commissions for 90 days. If your sign up doesn't stay for over 90 days, you don't get paid at all. #### Reasons for choosing Ontraport Ontraport was the first software/company of this type that I've tried. I cancelled my subscription the day before my 7th month (paid) was renewed. I had gotten a free trial to start; two different accounts, very confusing. I ended up trying them for 7 months total; 6 months paid. It makes a difference. You can't try everything during your free trial. It's a bit of a waste. --- ### Ontraport Helps In My Business Growth - Overall rating: 5/5 - Reviewer: Abel U. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2020 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Ontraport is a "DO IT YOURSELF" platform that delivers essential and effective business features, like marketing automation, a powerful CRM system, outstanding email delivery, etc. It is my best email marketing campaign platform. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Ontraport Sales and its automation documents to clients are amazing. They have an effective customer support system and are always there to render any possible assistance whenever I experience any issue. #### Cons They don't have flexible mobile App features, to have the best experience with Ontraport, I recommend using their desktop version. It will be super cool if you could improve your email tracking for each individual user. #### Vendor response Hello Abel. We appreciate your feedback as we always look to our customer reviews to see how we can best improve our platform. Mobile app is still in the works so stay tuned and thanks for the positive review. :) Replied December 2020 --- ### Best all in one automation platform - Overall rating: 5/5 - Reviewer: Marian V E. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. very powerful automation platform, way above many more on the market #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros very complex powerful sales funnel platform email automation at the highest level #### Cons landing page builder is very old school not being able to add css into emails #### Vendor response Thank for the five star review, Marian! We hear you about the old landing page builder. The new Ontraport Pages editor was recently release and has tons of new sleek features and capabilities. Enjoy! Replied February 2019 --- ### Not recommended - Overall rating: 3/5 - Reviewer: Karen R. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: January 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros The customer support is really good. Very responsive and goes the extra mile. #### Cons Very large learning curve. Many of the terms used are not the same as other similar programs. If you are a solo entrepreneur and want to do something as simple as send an email, you would have to learn the system. If you have a support team, they will have to become expert to use it effectively. #### Vendor response Hi Karen. We understand that using unfamiliar software comes with a certain level of learning curve, that's why our support team is always ready to answer any questions you may have. If you haven't already, you should schedule a screenshare appointment with support using the app. The agent will be able to see exactly what is happening so they can adequately guide you. Shortly after the end of screenshare session, a video recording of the session is provided for download so you can refer to it later. This will help you learn as you go. You can also use the "?" in your account to view videos, usecases and step by step instructions. Replied February 2019 --- ### Complicated + Expensive....Better Options In My Experience - Overall rating: 3/5 - Reviewer: Steven D. - Verified reviewer: Yes - Industry: Environmental Services - Company size: 2-10 employees - Product usage: Used weekly for less than 2 years - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Frustrating and expensive would be the best way to sum it up. ActiveCampaign feels like a better option that costs less....if you're going to go with an expensive option with all the features + potential power, might as well go with InfusionSoft If you're going to use an InfusionSoft or an Ontraport....you better be (or have someone on team) with some technical chops + patience for troubleshooting. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 2/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros It is essentially a 'full stack' tool in that you can create your marketing web pages and forms in Ontraport that then connect directly to your CRM, email, marketing automation, etc tools It has the potential to be powerful and allow what would normally take multiple tools to be housed all in one. #### Cons It was complicated to use. It was honestly easier to manage multiple different tools and tie them together via Zapier or API or other integrations. Had multiple frustrating issues working with the Ontraport tool to the point where we ended up switching away. --- ### A clunky system that was just average as a shopping cart - Overall rating: 3/5 - Reviewer: Ashlee B. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 2/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 2/5 #### Pros I liked the notes option, so I could track updates on customers made to accounts by other members of the team. This gave Ontraport a few CRM functionalities. #### Cons We had a lot of trouble with this as a shopping cart. It was unreliable at best and I found it difficult to find the data I needed in a straightforward way. We have since switched to HubSpot for campaigns and UltraCart for our shopping cart, and find the integration there to be simpler and more reliable than Ontraport alone. #### Vendor response Hi Ashlee! Sorry to hear about your experience. Sounds like you have found out that we are not a shopping cart and we aren't the best fit for your needs. Happy to hear you have found the right solution. Replied June 2018 --- ### Ontraport is awesome! - Overall rating: 5/5 - Reviewer: Julian V. - Verified reviewer: Yes - Industry: Computer Software - Company size: Self-Employed - Product usage: Used daily for less than 2 years - Reviewed: September 2020 - Review source details: This review was submitted organically. No incentive was offered Super happy almost 2 years using it and I'm so so happy #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It's super powerful and has a lot of extensions via Zapier. The live chat contact support is AWESOME! #### Cons To be honest. nothing. After trying mailchimp and mailerlite, Ontraport is way better! #### Vendor response Hi Julian! Glad to hear you've had such a positive experience with the app and our support team. Thanks for taking the time to leave us your feedback. :) Replied December 2020 --- ### Transfered my email services to Ontraport this year. Sales & Efficiency has improved! - Overall rating: 5/5 - Reviewer: Justin R. - Verified reviewer: Yes - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: January 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Increased sales per send from previous platform. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I really like the hands on customer service, we have had multiple "how to" conference calls that were extremely helpful. I also like the easy, clean templates. The Email automation has improved our efficiency. #### Cons None off the top of my head really. I have only been using this for 6-12 months. Would be nice to be able to update or delete sales transactions from a customer profile. #### Vendor response Hi Justin! Thank you for the perfect rating. We like you too! Replied June 2018 --- Showing 1 - 10 of 89 Reviews [See All Reviews](https://www.softwareadvice.com/membership-management/ontraport-profile/reviews/) ## Ontraport Popular Comparisons [Keap vs Ontraport](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/vs/ontraport/)[Pipedrive vs Ontraport](https://www.softwareadvice.com/membership-management/ontraport-profile/vs/pipedrive/)[monday.com AI Work Platform vs Ontraport](https://www.softwareadvice.com/marketing/monday-com-profile/vs/ontraport/)[ActiveCampaign vs Ontraport](https://www.softwareadvice.com/crm/activecampaign-profile/vs/ontraport/) [Compare All Alternatives](https://www.softwareadvice.com/membership-management/ontraport-profile/alternatives/) ## Other Top Recommended Email Marketing Software [HubSpot Marketing Hub](https://www.softwareadvice.com/product/119437-HubSpot-Marketing/) **4.5** (6256) Recently recommended **13** times [Paminga](https://www.softwareadvice.com/email-marketing/net-results-profile/) **4.6** (33) Recently recommended **6** times [emfluence Marketing Platform](https://www.softwareadvice.com/marketing/emfluence-profile/) **4.7** (51) Recently recommended **4** times [Gmail](https://www.softwareadvice.com/email-marketing/gmail-profile/) **4.8** (13557) Recently recommended **0** times Stuck Between Options? 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