JDisc Discovery vs Shape

RATING:

4.7

(23)

JDisc Discovery has 23 reviews and a rating of 4.7 / 5 stars vs Shape which has 41 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (23)
4.8 (41)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
July 5, 2023
January 22, 2024
Pros/Cons
  • Pros

  • It works extremely fast and reliable. In particular, the customer support is outstanding, you get help at any time, new devices are taken over in no time by the JDisc team into the tool.
  • But that's only the first step. We use JDISC now to keep track of asset and network changes directly into i-doit CMDB.
  • Cons

  • We don't have any time constraints and would not consider the small problems we had with setup an emergency by any means.
  • Sometimes we faced problems with the update to a new Version.
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  • Pros

  • Ease of use, accountability, incredible customer service, and reliability.
  • I worked with the executive to build a custom system and I love it. It’s working out extremely well.
  • Cons

  • I really don't have a lot of bad experience with Shape Software.
  • I wish some of the additional charges were included in the package but since the software is already so low, I do not mind paying them.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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63 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos