Quick and easy contract (service) purchase and install. Reasonable pricing cost.

They are committed to helping me until a resolution is reached.

The customer service is awesome. They will log onto my computer to show me how to do something if I am having issues figuring something out.

Some adding and plugins has issues and not working as expected, the middleware servers for the addons are not stable.

Decent features and functionality and easy to use IF you know how to code.

It's quite easy to upload content to Jive, and I find it useful for finding individuals in my organization.

Jive is a great tool for social collaboration. I love using it to communicate with other co-workers in the organization.

Then with the outlook plugin, you could have discussions directly from outlook and it had nice integration with word and excel.

I don't like having to manually dial in a number to enter a queue and to call again to leave the queue to set your availability. There should be a more automated way of doing this.

Basic functionality is acceptable. Weekly digest a good feature if it works.

As far as call quality goes, it has been great.

We were using Truly before and although the call quality was not as consistent, I preferred the interface. Much cleaner and minimal.

The Jive homepage is overly crowded , making Jive difficult to navigate. Personally,I see the Jive  user interface as un-intuitive.

We've always enjoyed using Jive at our office. Whenever we need any help, their customer service has been excellent.

Well laid out structure. Excellent Office integration for file control.

Have not had any issues with it. Pretty intuitive to use.

The Customer Service/Support team is pretty bad to put it lightly.

Multiple phone equipment options (purchased separately with Jive) for multiple office locations. Desktop equipment is excellent with perfect connectivity and sound quality.

Good pricing and nice that they now have a mobile version that works well - many other intranet software platforms do not have mobile capabilities.

Search wasn't useful, hard to find info in it. Interface is a little confusing and could be frustrating.

Great place to keep up to date info. Our department has a very organized space full of great resources that we can direct employees to.

Took a few days to fix a problem with my sign up, and needed to be passed to 2 other people to fix it.

My overall experience has been great. Everything works as expected and as it should.

People in my organization frequently complain that it's hard to find what they are looking for.

This product was a great product to have in our office. Everyone would use it and it would help us contact others better.

This system quickly becomes a mess without proper governance.

OK product let down by weak features & poor support.

It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.

Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.

Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.

There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.

I love using Salesforce. It is very user friendly and helps me be able to track my progress and create a clean pipeline.

Ref IDs are my biggest pet peeve, they don't always work and I've lost emails this way from clients. This leads to a bad consumer experience for everyone involved.

Ease of use and works great for small (that's us) or large companies it blends well with other programs is customizable and tracking is good,  reach out is also very easy to use.

If you could get the innovative nature of Salesforce to your business you would get amazing talent collection to your organizations.

An awesome CRM platform with a plethora of information to use to become the best marketer you can be.

Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.

Like I stated before, I was happy about the switch to Salesforce Lightning, but it has turned out to be great. I like that my emails and Talkdesk are integrated into Salesforce as well.

My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.

This software will help you to build your sales and marketing in the industry, salesforce is a great software and value for money, so therefore I recommend it to the user.

I like the fact that Salesforce is very flexible and customizable to my taste. It is very user friendly and the functionality is superb.

So popular and so powerful for small business  is contact management, task management, opportunity tracking, collaboration tools, customer engagement tools. Flexible and easy  to use.

The integration with gmail is awesome. Being able to automatically log emails to the appropriate account instantly is such a nice feature.

I like that this platform is easy (for the most part) to use. I also find that the customer support is amazing and always willing to help.

It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.

US Dollar

Jive Interactive Intranet is a cornerstone of the modern digital workplace, a central hub for internal communications, employee collaboration, organizational knowledge, documents and more. Many leading companies worldwide rely on Jive to keep their employees including remote and deskless workers connected, informed and united. With its highly engaging user experience on both desktop and mobile devices, Jive drives increased intranet adoption, employee satisfaction and productivity.


Jive is a turnkey cloud solution, that is ready to launch out of the box. It includes pre-built spaces, pages and templates for a wide range of use cases, such as corporate communications, collaboration, departmental storefronts, virtual help desk, HR portal, employee support and more. Ordinary business users can spin up and manage their own teams, projects and departmental spaces without IT help. Jive’s streamlined configuration and administration, self-provisioning and seamless cloud upgrades take a huge load off of IT departments, reducing support tickets and change requests and slashing intranet cost of ownership.


In addition to its core communication and collaboration capabilities, Jive includes many advanced features such as sentiment analysis, urgent notifications and PeopleGraph technology. PeopleGraph leverages social graph analytics and machine learning to personalize user experiences, recommend information, facilitate collaboration, and provide pinpoint search based on user intent. Jive also includes pre-built integrations with leading business apps and enterprise systems from Microsoft, Google, Salesforce and more.






LongDescription

File Management

Commenting/Notes

Real Time Analytics

Engagement Tracking

Surveys & Feedback

Newsletter Management

Meeting Management

Employee Onboarding

Document Storage

Activity/News Feed

Progress Tracking

Employee Directory

Task Scheduling

Real Time Editing

Policy Management

Employee Reward Programs

Sentiment Analysis

Project Management

Knowledge Management

Communication Management

Brainstorming

Calendar Management

Goal Management

Customizable Fields

Collaboration Tools

Content Library

Data Import/Export

Group Management

Pulse Surveys

Email Templates

Self Service Portal

Contact Management

Version Control

Content Management

Forum / Discussion Board

Screen Sharing

Mobile Access

Wiki

Real Time Data

Performance Metrics

Discussions/Forums

Benchmarking

Real Time Notifications

Employee Communities

Email Management

Visual Analytics

File Sharing

Activity Dashboard

Alerts/Notifications

Employee Database

Reporting & Statistics

Knowledge Base Management

Blogs

Real-Time Chat

Event Management

Chat/Messaging

Event Calendar

Multi-Language

Real Time Reporting

Customizable Branding

Reporting/Analytics

Employee Profiles

Contact Database

Remote Access/Control

Feedback Management

Employee Activity Monitoring

Employee Photos

Video Conferencing

Social Promotion

Negative Feedback Management

Remote Support

Secure Data Storage

Action Management

Task Progress Tracking

Employee Portal

Third Party Integrations

Online Forums

Task Management

Employee Recognition

Document Management

@mentions

Private Network

Search/Filter

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Jive

In Person

Live Online

Webinars

Documentation

Videos

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.

This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.

With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.

The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.


Content Delivery

Cataloging/Categorization

Employee Management

Customer Surveys

Forecasting

Multi-Channel Marketing

Business Card/Badge Scanning

Quality Management

Purchase Order Management

Safety Management

Internal Chat Integration

Product Catalog

Presentation Tools

Lead Capture

Performance Management

Proposal Generation

Access Controls/Permissions

Activity Tracking

Customer Service Analytics

Sales Pipeline Management

Referral Tracking

Contract/License Management

Ad hoc Reporting

Financial Management

Material Requirements Planning

Order Management

Calendar/Reminder System

Competitive Analysis

Approval Process Control

Auto-Dialer

Lead Distribution

Projections

Multi-Campaign

Pipeline Management

Customer Database

Call Recording

Call Logging

Medical History Records

Audience Targeting

Call Management

Assignment Management

Sales Trend Analysis

Call Center Management

Shipping Management

Client Tracking

Scheduling

Email Tracking

Call List Management

Campaign Planning

Customer Support

Graphical Data Presentation

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

Jive vs Salesforce Sales Cloud

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Pricing

Product Demo & Screenshots

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