About kvCORE

Ranked #1 by 250K Agents, kvCORE is a complete real estate platform built for modern brokerages and teams looking to automate and grow their business. Built on a modern, scalable, and flexible architecture, kvCORE enables every brokerage to create their own unique technology ecosystem through custom branding, robust integrations, and high-quality add-on solutions. kvCORE empowers brokerages to scale and grow faster than any other tech platform on the market today: - Retain more profit by saving an average of 35% on tech costs. - Increase profitability by guaranteeing agent success with over 20 built-in channels to grow pipeline and drive the highest volume of engagements with SOI contacts and leads. - Enhance brand recognition with a beautiful new IDX website to pr...
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kvCORE User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 265 reviews

Gary

Company size: 11-50 employees

Industry: Real Estate

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

September 2021

CRM is Best - Lead Generation No- Customer support No

User Profile

Katelyn

Verified reviewer

Company size: 10,000+ employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2019

This Software is VERY helpful!

Great!!!! Would definitely recommend and I will always use this program!

Pros

I love everything about this program. I get most of my business from here, its very easy to use and makes me look professional.

Cons

Nothing really, I can't think of a single problem I've ever had with this software and I have used it for some time now.

Julianne

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

May 2021

kvCore

It has been quite useful for my team! My team uses it every single day and are converting leads better than ever.

Pros

Artificial Intelligence! It has been quite useful for my team! My team uses it every single day and are converting leads better than ever.

Cons

Support is not great... the chat feature takes a while to obtain a response and usually they don't understand what you are asking and you have to explain like you are talking to 2 year old. It's easier to use the help feature and online information and figure it out yourself.

Reasons for choosing kvCORE

Cost was the biggest factor between Boomtown and kvCore.

Reasons for switching to kvCORE

My team needed something that did more and was easier to use.

User Profile

Bob

Verified reviewer

Company size: 2-10 employees

Industry: Real Estate

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

January 2019

Great Concepts but not ready for prime time

Not good. It took them over a month to get my 20 lead source up and running and my data migrated. They refuse to fix bugs .

Pros

I like the fact that the system is geared towards lead follow-up and it helps drive agents to follow-up with leads. It is also nice to have an integrated dialer, email system and texting included all in the lead view. The IDX website is also very good

Cons

The product only came out in November 2017 and it shows. Customer Support and product quality are poor. Customer Support fights back on every bug you find saying it's working as designed. The only way they will fix bugs is if you escalate them to your Success Manager. Here is my current bug list: 1.) 103207 - Search on Hashtag only matches the first part of the hashtag before the hypen, so Buyer-A and Buyer-B are both matched then you enter Buyer-A. Closed as working as designed. 2.) Auto responder message says "Oh its Sandy Jamison, we've been talking on sandyjamison.svhousesearch.com - sorry to bother you, just wanted to see if you had interest in looking at homes this weekend.  - Per [SENSITIVE CONTENT HIDDEN] on 12/26 we can't configure this or turn it off. It is sent every time someone replies back 'Who is this?". This is causing problems with our seller leads and since we turned the system on last week have had three confusing situations with sellers. Since half our leads are sellers we can't use the text features of KVCore. 3.) Sprint cell phone customers see a "Scam Likely" message when they are called from the Smart Number, They are refusing to try to fix this. 4.) 106227 - Hashtag search list in Smart CRM & Lead Editing have entries in it that don't match any records, such as ApptSet, appointmentsetbychristia, appointmentsetbyjanan, appointmentsetbychristina, RescheduleAppointment. They are refusing to try to fix this. 5.) They only support Google Chrome.

Gary

Company size: 11-50 employees

Industry: Real Estate

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
3

Ease-of-use

out of 5
2

Value for money

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

August 2021

CRM is Best - Lead Generation No- Customer support No

Mixed

Pros

CRM System is good - Round robin feature good - There are few more great features

Cons

Customer service is not great - No direct person to reach

Reasons for choosing kvCORE

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