About Lansweeper

Lansweeper is an on-premise network management solution suitable for businesses of all sizes across various industry verticals. It offers integrated tools for managing network inventory, business assets, help desk operations and more. The solution can scan and monitor performance of IT infrastructure in real time. The integrated help desk & IT service desk feature allows IT support teams to centralize and handle end-user support requests. IT administrators can track software, deploy new software, update existing versions or uninstall software across multiple workstations from a centralized, remote system. Lansweeper allows businesses to build a central knowledge base, which can be used to address repeated user queries and issues, as well as document important ...

Lansweeper Pricing

Asset-based - Standard - Professional - Ultimate

Starting price: 

$495.00 per year

Free trial: 

Available

Free version: 

Available

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Lansweeper User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 48 reviews

User Profile

Steve

Verified reviewer

Company size: 201-500 employees

Industry: Telecommunications

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2018

Great Product for all your IT needs

Pros

- Provides IT with all the tools we use in one place. - Manage devices and easy reports - Large community support and oday add-ons.

Cons

- only issue I have is the built in remove software is very poor. normally have to use another product alone with it.

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

March 2020

Lansweeper

One of the simplest technologies to deploy and manage. Asset, software and forensic audits are so much simpler and safes a lot of man hours.

Pros

Deployment is easy and simple. This can also be said of the overall management of the software. A very important factor in my line of work is reporting. Lansweeper simplifies this with a whole list of standard reports that can also be used as templates for custom reports. Besides using Lansweeper for asset and software management, we also use it to report on vulnerable applications and assist in some of our internal forensic investigations.

Cons

There are currently no SIEM integration. This would be a great feature to integrate with our SOC.

Reasons for choosing Lansweeper

Ease of use, pricing and reporting.

Reasons for switching to Lansweeper

Ease of use and pricing. Lots of online help.

User Profile

David

Verified reviewer

Company size: 5,001-10,000 employees

Industry: Entertainment

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

December 2018

A really good starter tool for endpoint management

I recommend this for a small (<2K nodes) single site environment. If they beefed up the deployment tools and added an agent based WOL, this would be a rockstar of a product.

Pros

Simple to setup and easy to use. With a little SQL skills you can easily setup dashboards to monitor some critical information, like primary software versions or percentage of total deployment of AV software.

Cons

Deployment tools are really weak. Installer logic is very limited with no access to WMI for creating conditions. Deployment packages do not survive reboot (ie multi reboots in a single installation package). Deployment installations are flakey. I can push the same package to a computer and it will fail 3x in a row and successful on the 4th. Tech support is based in UK, so if you are in the States forget phone support. "Software" inventory is based on Add/Remove registry, not file based. Any taught files to scan for are not included in any "Software" reports. They are completely separate

Brett

Company size: 51-200 employees

Industry: Aviation & Aerospace

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

February 2021

The Perfect Network Map

They have been a solid company to deal with. Licensing is always on time upon renewal date and the software upgrades almost on its own. There are endless amounts of customizing you can do to suit your needs.

Pros

I love the ease of scanning our entire network and getting the full spectrum of what we have. When it comes to auditing software and equipment there is no more guess work. I can look at everything from a 10,000ft view or right down to individuals event logs with a few clicks of the mouse. No more jumping over multiple hurdles to troubleshoot a PC any longer.

Cons

I wish there was a better way that when a user switches IP addresses that it easily detects the change and can discard the old record. I find myself clearing out multiple assets at times.

Reasons for choosing Lansweeper

Very user-friendly and it makes our internal and external audits a breeze. With a few clicks of the mouse, I can give full reporting of all software and equipment. The options are endless on what it can do.

Mark

Company size: 1,001-5,000 employees

Industry: Electrical/Electronic Manufacturing

Time used: More than 2 years

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

November 2017

Lansweeper shows you just about everything you would want to see on your network.

Lansweeper is a very good product. It gathers information about network switches, Printers, PCs, and even the UPS power units on the network. It helps immensely when doing software audits and to also determine when a device was accessed last. It has a great deal of information available to the administrators and for our team we really couldn't do our business without it.

Pros

- identifies all devices on your network including PCs - keeps track of the last time a PC or other devices were logged into by the last person to log in. - keeps track of all software on a PC - keeps track of the warranty of a PC - integrates seamlessly with active directory - allows for manual entry for some devices that do not have a network monitoring port such as a UPS power unit if you want to try to use Lansweeper for an inventory control software.

Cons

- once a device is removed off the network it does not automatically delete that device. This causes some problems and requires an administrator to keep track of all users they have deleted from Active Directory and then go back into Lansweeper to delete that user. Because of this Lansweeper is not truly an inventory software but you could use it in that manner with additional input for staff members.

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