Lansweeper is an on-premise network management solution suitable for businesses of all sizes across various industry verticals. It offers integrated tools for managing network inventory, business assets, help desk operations and more.

The solution can scan and monitor performance of IT infrastructure in real time. The integrated help desk & IT service desk feature allows IT support teams to centralize and handle end-user support requests. IT administrators can track software, deploy new software, update existing versions or uninstall software across multiple workstations from a centralized, remote system.

Lansweeper allows businesses to build a central knowledge base, which can be used to address repeated user queries and issues, as well as document important company information. The integrated Simple Network Management Protocol (SNMP) management feature scans the performance of various shared devices such as printers and switches to the most efficient one in real time. Other features include software inventory & auditing, active directory deployment and license compliance management.

Lansweeper offers services are offered on an annual subscription basis.

User profile
User profile
User profile
Track performance
Track performance
Software configuration
Software configuration
Asset management
Asset management
Printer summary
Printer summary
System summary
System summary

Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Windows 2000, Windows 8, Windows 10



25 Reviews of Lansweeper

Overall rating

4.5 / 5 stars

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Matt from Wilson & Associates, PLLC

Number of employees:  51-200 employees

Ease-of-use

Value for money

Functionality

October 2018

Lansweeper, Asset Inventory Awesomeness

The software has been easy to use and I love the incorporation of relationship to items. Monitors and peripherals connected to PCs.

Pros

I love home much information is gathered when assets are scanned.

Cons

Customization. The Help Desk portion of the software needs more customization such as scheduling tickets.

Dinakar from Zafin

Number of employees:  501-1,000 employees

Ease-of-use

Functionality

September 2018

An excellent tool for Asset monitoring

Pros

The way its monitoring the logins of the end users

Cons

Frankly here, the GUI is very much untidy which confuses the admin's.

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Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Essential IT Tool

I'm very happy with Lansweeper and we are going to implement the help desk software in the near future to replace our current ticketing system. It's a more robust system than other similar programs.

Pros

Lansweeper is by far the most vital bit of software that I employ for my day to day duties. I use it to track assets, keep tabs on warranties that might be expiring, track disk errors before hard drives fail, and even perform functions on devices. It's very handy for checking background items while the end users obliviously go about their days. There are also a wide variety of 3rd party add on's to increase functionality.

Cons

I am not a fan of the lansweeper reporting software. I'm able to use the built in reports but I'm not well versed on writing my own and I can't find any help to break it down into terms I can understand.

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Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Easy to use and extensive capabilities in deployment and reporting

Pros

Indepth reporting, analytics and deployment capabilities. Easy to deploy and managed once deployed. Cut hours out of our week managing end points!

Cons

Report building can be complicated,but once built the reports are fantastic. Can be a bit slow with reports at times as well

Jeff from Aim Leasing Co

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Excellent asset management software at a fair price

Pros

Detailed breakdown of your hardware. Very detailed reporting abilities using SQL statements. Can send remote commands and software installs.

Cons

Can run into issues with discovery of network connected devices. Some items won't properly display content.

Steve from Smart City Networks

Number of employees:  201-500 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2018

Great Product for all your IT needs

Pros

- Provides IT with all the tools we use in one place.
- Manage devices and easy reports
- Large community support and oday add-ons.

Cons

- only issue I have is the built in remove software is very poor.
normally have to use another product alone with it.

Maxx from The Cleaning Authority

Ease-of-use

Value for money

Functionality

June 2018

Lansweeper is a powerful, web-based solution for domain management

Pros

Lansweeper automatically scans all PC assets on a domain and allows you to see information including RAM, Processor, HDD size and available space, warranty info, software keys, and several other bits of information from each individual asset.

Cons

The UI can be confusing to new users. Initial setup is a bit daunting, but considering how useful it is once installed it's worth the work.

Andre from Group Yellow

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Lansweeper is the best admin tool that I have found !

View on my network devices and status. Capability to launch custom actions to these devices. The best admin tool that I used and reviewed by far. Good community. Easy of use.

Pros

Easy to use, one click away !
Customable reports.
Can easily add custom actions for devices.
Licensing management

Cons

I wish the lsremote.exe (VNC remote control tool) be a little bit more quicker with refresh rates.

James from MSP Remote

Specialty:  Software / IT

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Great Network Discovery and Asset management

Pros

This software does it all for managing devices on a network and creates great reports. This software gives a full network over view.

Cons

This software is web based I wish it was more of an application but have not ran into any issues yet.

Gerome from Wanstor

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Useful for asset management and able to obtain key information for machines in our environment.

Pros

I like that I am able to extract asset information for each device, this is warranty, hardware information, IP details, past user logins. It is useful from a management perspective as we can report on devices on our network which have reached the end of their lifecycle in terms of age, operating system or warranty. Easily able to extract this bulk information.

Cons

Personally i would have like to integrate the asset information and data into our service desk ticketing system for our staff to have this information more freely. But this proved difficult.

Jim from Opto

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Lansweeper gets the job done when it comes to asset management

Pros

It picks up everything on the network rather quickly. Being able to see printer toner levels is really helpful for remote management.

Cons

The deployment options could be a little better and there is not great documentation for it. It is a lot of trial and error.

Michael from iQor

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Good Asset management Software. With a few tweaks, it could be great but it is not there yet.

All from this device I can keep track of assets, access the admin share of the PC, or remote into it all from within the tool.

Pros

Identifies all devices on you network. Lansweeper is pretty fast compared to some of the asset management software that I have used. You can access the admin share on individual PCs, and remote into them with RDP all from the tool.

Cons

The biggest pet peeve that I have with Lansweeper is that it only hold onto the record of the device for 30 days after it goes offline. This is a big problem when you have a massive amount of offline inventory.

Response: Lansweeper, Lansweeper

March 2018

Hi Michael, Thank you for your review! By default, Lansweeper does not delete any previously scanned assets from your database or web console. We would recommend checking your Automatic Cleanup Options under Configuration/Server Options to prevent any offline inventory from being deleted. If you have any further questions, don't hesitate to contact our support team via support@lansweeper.com. They would be happy to assist. Have a great day!

Brian from AHRC Nassau

Ease-of-use

Value for money

Customer support

Functionality

March 2018

Nest IT Asset inventory we've used

Pros

Client less asset inventory. We use multiple scan servers for redundancy and load balancing. Great reporting.

Matt from Oasis Senior Advisors

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Best asset management program for the money.

Pros

One of the biggest pros of this program is the price. Very aggressive pricing for exactly what you need in an IT asset management program.

Cons

The UI could use a revamp. The look and feel is a bit out dated to me. This by no means takes away any use or functionality.

Lisa from OES

Specialty:  Other services

Number of employees:  201-500 employees

Ease-of-use

Functionality

January 2018

Robust Help Desk system

There is a lot this system can do for an IT department. What you put in is what you get out of it. Its a blank slate for you to customize, store, and use.

Pros

Lansweeper encompasses almost all of the needs for a HelpDesk. Tickets can be input and viewed easily. Email notifications can be customized. The sorting and filters are intuitive and useful. Lansweeper keeps track of Assets and you can search using any of the fields available. There is an Asset Import that is very helpful when adding a lot of equipment all at once. Its also customizable for fields, both static and dynamic. It is also helpful with Remote Access and scanning the network. It can be as simple and basic or complex and all encompassing as you make it. Its scalable on all ends. There are also Knowledgebase sections that are helpful to users if used. It is excellent for small to large organizations.

Cons

One of my biggest pet peeves is the Report section. It is not very user friendly and rigid with its output. It can also be a little challenging at first when scanning the network and determining which things it will automatically discover and which things it needs input on first. But once learned, you'll know what it will and wont do for you.

Mark from Forum Communications

Specialty:  Manufacturing

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Lansweeper shows you just about everything you would want to see on your network.

Lansweeper is a very good product. It gathers information about network switches, Printers, PCs, and even the UPS power units on the network. It helps immensely when doing software audits and to also determine when a device was accessed last. It has a great deal of information available to the administrators and for our team we really couldn't do our business without it.

Pros

- identifies all devices on your network including PCs
- keeps track of the last time a PC or other devices were logged into by the last person to log in.
- keeps track of all software on a PC
- keeps track of the warranty of a PC
- integrates seamlessly with active directory
- allows for manual entry for some devices that do not have a network monitoring port such as a UPS power unit if you want to try to use Lansweeper for an inventory control software.

Cons

- once a device is removed off the network it does not automatically delete that device. This causes some problems and requires an administrator to keep track of all users they have deleted from Active Directory and then go back into Lansweeper to delete that user. Because of this Lansweeper is not truly an inventory software but you could use it in that manner with additional input for staff members.

Josh from Raining Rose, Inc

Ease-of-use

Value for money

Customer support

Functionality

November 2017

Awesome IT Asset Manager

Pros

Ease of scanning network and returning accurate stats. After the extremely easy setup process just input your IP ranges you'd like to scan and you can expect results in <30 minutes. We scanned 400 assets and it returned results extremely fast.

When cross-referencing the information provided from Lansweeper with the actual computer scanned it was 100% accurate.

Cons

The software can be a little intimidating for newcomers to use.
GUI could use some updating. Also the new help desk function is a little confusing to operate. Due to this software not being optimized for mobile devices we use Spiceworks for our help desk. Spiceworks allows us to handle tickets efficiently and manage tickets on the fly via our iOS or Android devices.

Merv from Eastern Institute of Technology

Ease-of-use

Value for money

Customer support

Functionality

June 2017

I have been saved so many times by this awesome application that it's just unreal. We have only had

Pros

Instant access to various information that we never had before, allowing a much greater degree of control over our Assets. There is so much information available at any time; from individual computers, to software, to AD users - all at the clik of a button.

Cons

I am struggling to get all of some reports on my screen, having to scroll across the screen to read all the info which is not comfortable. I would like to be able to adjust the column widthof some reports so I can fit it into my screen.

Grant from Rockley Photonics Inc

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

June 2017

Lansweeper is a very capable local workstation inventory and management tool

Up to date workstation inventory, including hardware and software.

Pros

I like the software inventory on each workstation. I like that it comes with a (fairly simple) help desk facility. It is very easy to install and let run in the background. Whenever I need it (to look for sofware licenses or check disk capacity, for example), it has the latest inventory of what is on my network.

Cons

I wish that it was easier to manage the workstations that have disappeared. It is hard and tedious to delete the ones I've renamed or retired. I also am not happy with the Mac support. I guess that goes for Linux. You need to provide the "superuser" privileges to connect to each machine (windows is AD controlled so there is a domain admin authority).

David from Torsby municipality

Number of employees:  1,001-5,000 employees

Ease-of-use

Value for money

Customer support

Functionality

April 2017

Lansweeper is our inventory savior

Form helpdesk to an automated inventory scan, Lansweeper has saved us so much time it's immeasurable. Everything is wonderfully integrated and very customizable. With it integrated to our AD it connects devices to users and created tickets seamlessly. Being able to quickly identify which device a user is having trouble with is fantastic. There are so many features it's hard to fit all of them into a single review. Safe to say is that you can in theory do everything you'd like from a troubleshooting and management standpoint. Application deploy, integrated uVNC remote desktop, Quick inventory management are just a few features that are great to have access to. If the included tools are not enough they have a great forum in which loads of people have submitted their own solutions to further extend the variety. Me and my colleagues highly recommend Lansweeper.

Pros

The automated inventory scan. The built-in uVNC support.

Cons

There a few things I dislike about the product. Everything we like is there and if it isn't the forum most likely have a solution to it.


Displaying 1 - 20 of 25 reviews