About Lime CRM

Lime CRM is a customer relationship management (CRM), which helps businesses in utility, sales and consultancy sectors access and handle notes, agreements, contacts, to-dos, marketing activities, projects and more on a unified platform. It helps supervisors visualize key performance indicators (KPIs) to streamline decision-making processes in real-time.

Lime CRM enables managers to receive calendar or email notifications about added client conversations and create personalized data views by saving specific filters. Businesses can generate reports on follow-up activities, sales pipelines or other metrics and utilize the search functionality to retrieve relevant information from the system. Additionally, it helps organizations ensure compliance with General Dat...


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Supported Operating System(s):

Web browser (OS agnostic), Windows 8

24 Reviews of Lime CRM

Average User Ratings

Overall

4.54 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(13)

13

4 stars

(11)

11

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 24 results

February 2021

Rikard from Veteranpoolen Helsingborg

Verified Reviewer

Company Size: 201-500 employees

Industry: Consumer Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Does it really well

Pros

Is a good and efficient system, simplifies and speeds up processes

Cons

Taskable, a bit slow sometimes, but no major problem

February 2021

Sara from Dicom Expense

Company Size: 51-200 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2021

Lime - Dicom Expense

This has helped us keep track of our prospects and customer in a way better way than previous solutions with excel sheets etc. Now we have one installed process which could be better on our end, but as CRM's go, we have everything we need with Lime.

Pros

Easy to use, integration was a bit tricky since we had a lot of customization done, but always satisfied with our salesperson, [SENSITIVE CONTENT HIDDEN]. I like the way it is configured and that the functionality is wide, a lot of tiles and you can configure it with personalized filters.

Cons

There could be more manuals/instructions - we find the statistics module a bit difficult and therefor are we not getting everything possible out of the application. Ideally, it would also be a full on cloud solution with the same functionalities as the on prem, but they are getting there.

Reasons for Choosing Lime CRM

The trust we felt with [SENSITIVE CONTENT HIDDEN] as our salesperson, really sealed the deal.

February 2021

Mattias from PRI Pensionsgaranti

Company Size: 51-200 employees

Industry: Insurance

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2021

Easy to adminster

Easy to administer and to use.Filters and views make it possible to see what you are most interested in. A big challenge is to get the user to register relevant data in the system.

Pros

The access to self-administer certain parts of the system. Change text and add / delete fields without having to hire a consultant. Make it fast to help the user customize the system.

Cons

Integrations with our own business systems partly due to the installation "on premise" instead of cloudsolutuion hosted by Lime. Desktop client functionality is not fully implemented in web client

Reasons for Choosing Lime CRM

Lundalogik's configuration process is well defined and indicates a lot of experience of customer adaptations, but also knowledge of Lime as a system and its possibilities. Support and management is also a strong factor where Lundalogik had by far the best offer.

February 2021

Thomas from Norsk Toppfotball

Verified Reviewer

Company Size: 201-500 employees

Industry: Sports

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2021

Great system with both CRM and FRM capasity within the same system

We use this system for the Leagues - Eliteserien and OBOS-ligaen as well as all clubs within these leagues. It is a great tool for aggregation all fan activites and touchpoints as well as making the marketing departements more professional.

Pros

The search function Ability to add tickets through integrations Easy to customize

Cons

Not all functions from the desktop version is in the webversion yet. Still have to use the desktop client in order to do some stuff.

Reasons for Choosing Lime CRM

Cost, functionality and the fact that they had a lot of already plugins towards the sports segment

February 2021

Sami from Sintrol Oy

Company Size: 51-200 employees

Industry: Paper & Forest Products

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2021

Very good value for money

Pros

LIME works very well straight out of the box and it's easy to use. Because of this people like it a lot and there is very little if any resistance from the users.

Cons

At the time of purchase the history data was not available but now that's been fixed too.

Reasons for Choosing Lime CRM

Because of better value for money and superior customer service.

Reasons for Switching to Lime CRM

Because we ended up in a situation where only two people used our old CRM and the change had to come.