Mothernode CRM software


37 reviews(5.0/5)
37 reviews(5.0/5)

Mothernode CRM is a SaaS-based CRM solution designed to help small and midsized businesses manage customer relationships and create effective sales process. With Mothernode CRM, individuals and sales teams alike have a system that can help personalize the company workflow, while retaining a proven foundation for selling and customer management.

Mothernode CRM offers core CRM functionalities including contact management that helps businesses to import contacts from multiple sources and manage communications with them effectively. The sales management tool offers intuitive dashboard and customizable reporting features to monitor end-to-end sales operations. The centralized cloud-based database enables users to access business data and manage accounts from anywhere, anytime.

In addition, the solution also offers features like sales force automation, lead nurturing, quotation builder and search capabilities. The solution is capable of integrating with leading solutions like Gmail, Google Calendar, QuickBooks, UPS Online and LinkedIn. The Android and iOS mobile applications allow users to access data on the move.

Mothernode CRM is best suited to SMBs looking for a scalable solution and pay-as-you-go pricing model. The solution can be customized to serve a number of industries including, advertising, banking, hospitality and real estate.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

37 Reviews of Mothernode CRM

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  • Patrick from Pacific Pavement Protetion

    Specialty: Construction

    Number of employees: 2-10 employees

    October 2017

    A fantastic value

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The system is incredibly robust at a fraction of the price, perfect for a small business seeking help with customer retention and marketing.

    Cons

    The only problematic area for us is the number of fields to fill out to create proper reporting data. To make the most of the features, there is a lot of repetitive data entry that can be easy to overlook without a written procedure.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Lea Ann from Pope & Associates

    Specialty: Consulting

    Number of employees: 2-10 employees

    July 2017

    Mothernode CRM

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Nothing.

    Pros

    Very easy to learn and Customer service is a GEM! I liked the training I was given initially. Great Job.

    Cons

    The system slightly changed once I got training and now I need to re-learn where everything is. I haven't had the time to use it much yet to learn all the things it can do. Looking forward to the opportunity to use it soon.

  • Andy from ASI

    Specialty: Manufacturing

    Number of employees: 11-50 employees

    January 2017

    Stable

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    This is a very stable program. Very rarely is there a glitch or hiccup. Data is safe and secure. Very reliable.

    Pros

    Stable. Consistent. New best practices email is great.

    Cons

    Wish it had a few more functions with job costing. Wish we utilized its full potential.

  • Surya from University of Central Missouri

    Specialty: Software / IT

    Number of employees: 51-200 employees

    December 2016

    Genuine

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It is a good product and I'm very glad to use it whenever I use it

  • Lylee from BN Ranch

    Specialty: Agriculture

    September 2016

    Great Platform and Unbeatable Customer Service

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Compared to other CRM's we shopped Mothernode provided a clean, clear and easy to use format. Far above and beyond the actual system, we are impressed by the level of customer support provided by MN. Justin and the rest of the team have been phenomenal! We are able to organize all of our customer data in a clear and easy to use format.

    Cons

    We are on a web-based email system and have had some issues utilizing all the features.

  • Don from Unveil Digital Strategies

    Specialty: Consulting

    September 2016

    One of the easiest to use CRM's in the marketplace

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    It is an easy to use platform that doesn't require days upon days of training, but is as powerful as any CRM in the marketplace for small business.

    Cons

    I wish it were easier to bulk delete prospects that I don't want in my system.

  • Daniel from Eagle Crusher

    Specialty: Construction

    September 2016

    Great product for those who don't need the expense and complication..

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Ease of use while maintaining a complete profile of prospects has been key. While other systems touted the ability to capture lots of information, it usually results in requiring the user to manually input extraneous data, which for busy people means they are less likely to utilize the program. With Mothernode, the being able to quickly enter the few necessary fields means our sales people are actively using the program, which leads to better tracking and makes it easier to follow up, and close more sales. While a prospect moves through the funnel, then we can add additional data as needed.

    Cons

    The only real dislike is with the lead capture forms. While they absolutely work, their design is a bit old and our responsive website requires two different versions of the same form so that users can see a correctly sized form based upon if they are accessing via a phone or a desktop computer. We have multiple different forms, and in multiple languages, so then number of forms can grow exponentially.

  • Ben from Pencco

    Specialty: Distribution

    September 2016

    Great system from a great company

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I really enjoy getting the personal customer service I receive. They really care about helping our company succeed in anyway possible. Mothernode has increased our internal communication by quite a bit. Lack of communication was a big problem, and this was a huge reason I pushed for our company to get a CRM system.

    Cons

    Sometimes it can be a little bit funny when you are trying to search for things. It sometimes will tell me that it can not find one of my contacts when I search for them by name, so sometimes I have to go find them by looking their company up first.

  • Denise from Observatory Group

    Specialty: Consulting

    August 2016

    Don't hesitate, try the demo.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It's easy to use, even for the most technologically challenged. Reporting and searching are a breeze. Customer service is the best. Wonderful to work with, always available to help. Made our switch from Sugar very seamless. Easy access to our data we are better able to communicate with our customers.

    Cons

    You need to search each module for what you are looking for.

  • Lindsey from Partners in Pharmacy Cooperative

    Specialty: Pharmaceuticals

    August 2016

    Loyal customer survey

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I liked how easy it is to archive emails sent or receive to the Mothernode record. In addition, I like we are able to email our member from the members record in Mothernode. This keep all our commutations to and from our member organization and easy to follow up on. We store a lot of our member’s information the member’s record in Mothernode from member’s contact information, account information, sales, enrollment information. We receive phone calls from our members with questions, to answer their questions we need to access their information that is in their Mothernode.

    Cons

    I was not satisfied with the search field too many clicks to search for a members record. A lot of time, I had to search for multiple member records at a time while I was on the phone with our member. The extra clicks to search for multiple member records at a time made the search take longer. For example to start your search you have to click the Member/Prospects tab then enter the record name, click on the name your searching for, then click the name again to open the record. Then when done with the member’s record you had to click the home button and start again.

  • Elizabeth from Navigator LTD

    Specialty: Consulting

    August 2016

    Contact Database

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Tracking invites and mailings, and central data base for the entire company to use. Everyone having the same updated contact information is huge.

    Cons

    Little problems when a person has one or more address.

  • Sarah from eComp Consultants

    Specialty: Legal

    August 2016

    Mothernode CRM

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Very easy to navigate once you know the layout. I like that it keeps all your customer information in one place that can be accessed by all the sales team. Keeping everything organized and in one place that all can easily access.

    Cons

    Currently I don't like having to go through 2 methods to find what I need. Because we are in between using mothernode full time and doing things the old way, I am having to do double the work to find what I need. This is not a mothernode issue, this is an internal issue.

  • Jamie from Go Get'em, Inc.

    Specialty: Distribution

    August 2016

    Worth its weight in gold!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This CRM is to use and ideal for me and my reps who don't get much face time during the week. The marketing components are such a time saver for me. I think I've started saving at least 1 full week a month in emailing! And the staff at Mothernode is very helpful.

    Cons

    This CRM can do much more than I really need at the moment. I really only use about 1/3 of what it can do. But at least I can grow into more without having to pay more. Just not there yet.

  • Sheryl from iZone Imaging

    Specialty: Construction

    August 2016

    Mothernode CRM

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like that Mothernode is always trying to improve and keep their technology and capabilities current to better serve its clients. We have been able to better track our leads through MN and report on progress with our marketing efforts thanks to Mothernode.

    Cons

    I am not fond of having to start over with a search instead of their being a back button feature. (Does that make since?)

  • Mark from Partners in Pharmacy Cooperative

    Specialty: Pharmaceuticals

    August 2016

    Mothernode is extemely vaulable to the sales team as it is quick and e

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I like the fact all the info pertaining to the account is in one spot and with click of the mouse you can download/export all the info needed for a client meeting. The mobile app is extremely helpful while traveling. Also, the ability to walk through purchasing opportunities with accounts to better focus on optimizing multiple vendors.

    Cons

    I would like to see the ability to access both prospects and current accounts in the same search. This maybe available but we do not currently use it. Also speed has been an issue but did seem to get resolved...

  • Sharyn from Sedona Marketing

    Specialty: Consulting

    August 2016

    Excellent experience with Mothernode

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Although there is much to like, what I like best is their customer service and tech support teams.

    Cons

    hat we aren't a big enough company yet to take advantage of all that Mothernode has to offer.

  • Dave from DUPLICATA PRODUCTIONS

    Specialty: Distribution

    August 2016

    Very good CRM - Highly Recommend!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Mothernode has been a simple CRM to implement and use. We came from Salesforce, which was both costly and complicated and because of that, nobody used it. I think Mothernode has done a good job of balancing features and simplicity. There aren't many different screens that can get lost on. It's easy to navigate. So it's been easy for all of us to get going pretty quick.

    We rely a lot on the collaborative features and has helped us stay organized. As a small company, it's been critical for us to have access to timesaving features like automated events, email marketing, sales automation, etc. Before Mothernode our manual processes took way too much time and we were never going to grow our business as fast as we could with Mothernode.

    Cons

    Would be nice if it had e-commerce built-in. This way I could keep everything under one roof. Also would be good to integrate with MYOB.

  • Mark from Harbinger

    Specialty: Construction

    August 2016

    Mothernode - The one solution for all your CRM Needs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Using Mothernode is like combining only the best features from the other big software companies into one program and not incorporating the clunky features that do not work. They seamlessly integrate a robust CRM in with their project management, purchasing and production planning module to create a system that can handle orders from prospect to invoice. Mothernode also give the user the ability to quickly track real-time data and generate custom and useful reports that are paramount to running any business.

    Although the system can do everything Mothernode also built the modules to stand alone to be used the way that bests suites your business. The CRM itself is a very powerful tool that will keep any sales team on track and organized to close more projects.

    The Mothernode CRM does a superior job of managing contacts and tracking prospects to opportunities to clients. This reduces the need to input the same data multiple times when the projects progress through the system saving time and errors. In my business we are often required to order materials from multiple vendors for one product. The ability to "build" the product from multiple components and issue individual purchase orders to multiple vendors without entering data a second or third time is a huge time saver for us.

    Overall, our employees are more productive with less errors and generally happy to be using a system that fits their needs so well. To often the value of software is measured in dollars and cents and the employees ease of use is not taken into consideration.

    Cons

    We would love to see a client facing portal added that could serve as an on-line store or on-line ordering system. The ability to import clients orders directly into Mothernode would further streamline our internal systems as well as the client experience.

  • Heather from eComp Consultants

    Specialty: Legal

    August 2016

    Mothernode is such a pleasure to work with

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    What I like best is how easy it is to work with the Product and Staff at Mothernode. Mothernode allows us to place all our leads and opportunities with the unique documents and information (Patents, Docket Reports, Case Numbers, Attorney contact information) for our Expert Witness business, and manage and track our customer relationships. Benefits are one go to place to understand the status on that lead or opportunity.

    Cons

    Would love the back button to work like standard. It works sometimes, but not all the time.

  • Areti from RIMS

    Specialty: Insurance

    August 2016

    Effective Solution for our Business Needs

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    The ease and convenience of the product. Very easy to use.

    Cons

    The meeting synchronization, I would prefer to set up a meeting/schedule a call and it sync automatically.

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