Mothernode CRM Software

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About Mothernode CRM

Mothernode CRM is a SaaS-based CRM solution designed to help small and midsized businesses manage customer relationships and create effective sales process. With Mothernode CRM, individuals and sales teams alike have a system that can help personalize the company workflow, while retaining a proven foundation for selling and customer management. Mothernode CRM offers core CRM functionalities including contact management that helps businesses to import contacts from multiple sources and manage communications with them effectively. The sales management tool offers intuitive dashboard and customizable reporting features to monitor end-to-end sales operations. The centralized cloud-based database enables users to access business data and manage accounts from anywhere, a...

Mothernode CRM Pricing

SALES ESSENTIALS 24.99/user/month Sales tracking and contact management SALES TEAM EDITION $49.99/users/month Built for Sales Teams and Customer Service. SALES AND MARKETING $59.99 /user/month *Popular Edition - Built for Sales Teams and w/Email Marketing PROFESSIONAL $69.99 /user/month CRM Sales and Marketing capabilities, Case Management and Vendor Management. ENTERPRISE [Call for pricing] Complete business solution from Sales to Invoicing

Starting price: 

$24.99 per month

Free trial: 

Available

Free version: 

Not Available

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Mothernode CRM User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 55 reviews

Abigail

Modulex Carolinas

Verified reviewer

Company size: 11-50 employees

Industry: Construction

Time used: Less than 2 years

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4

Reviewed December 2019

Exceptional Customer Service

Mothernode has made lead management easy. Like any organization, having all of your data housed in one place is HUGE, and Mothernode provides us with this solution. From marketing, to lead management, to project management, and even to continual customer service, they provide you with a way to house all of that within their system alone. When you are having issues and reach out to customer support, they are extremely quick to remediate your problem. I have tried Zoho, Salesforce, Shopvox, etc, and NONE of them hold a candle to the customer support we have received from Mothernode.

Pros

We are a specialized manufacturing company, and as such, we need software that can adapt to our needs. Mothernode provides you with marketing, CRM, and ERP solutions which is a huge plus for us, considering that reduces redundancy and outdated data. On top of this, they will always work with you with any problems and actively listen to the growing needs of their clientele and will update their software based on the demand. Another awesome feature that really made us excited to work with them is their integration with Construct Connect/Insight. We are able to seamlessly add new bid jobs in as leads and their information will be updated daily. HUGE timesaver! And they don't upsell you for anything, this is included with the pricing (you do need an Insight account though).

Cons

I wish there were was a chat feature that could be used between the users that didn't have to be tied to any particular job or contact. I also wouldn't mind having a more sophisticated task assignment feature (they do have this just not as clean or obvious as I would like). I would also like to have a more sophisticated marketing drip campaign feature that will adapt based on clicks or unopens etc. Knowing the team at Mothernode, however, I wouldn't be surprised if they eventually added this.

Reasons for choosing Mothernode CRM

Customer service. Zoho has pretty atrocious customer service. They outsource a third party to handle any client questions, but it's completely obvious that the company being used doesn't actually know anything about the product. They always make you wait several minutes and then don't address your actual question. They had great features but it's difficult to make use of them when you're having problems and the customer service team knows less about the software than you... It's not like the team is rude, they simply don't know the products and there is a language barrier as well.

Reasons for switching to Mothernode CRM

We already had migrated our CRM over to Mothernode. Our ERP was housed within Shopvox. When it came time to integrate the two, Shopvox changed their minds about assisting in an integration. Mothernode has always been respectful, timely, and helpful every time we reach out to them. Being responsible for setting up systems like this, it is so important to have supportive customer service for the continual use of any software. Mothernode gets it, so I will recommend them over any other CRM/ERP software.

John

Modulex Carolinas

Verified reviewer

Company size: 11-50 employees

Industry: Graphic Design

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed December 2019

Incredible Full ERP

I have worked with other CRM and ERP groups - what makes this product the best, in my opinion, is the staff's response and their open-minded approach to enhancements based on feedback. The product continues to improve.

Pros

Unmatched customer service Adaptive culture of software staff to implement changes to work within my company Ease of flow thru areas of software

Cons

Updates have fixed this but always great to have less and less clicks to navigate between windows and areas

Alternatives Considered

SugarCRM

Reasons for choosing Mothernode CRM

same as above

Reasons for switching to Mothernode CRM

Ease of operation, internal team feedback and frankly the personnel

Rimi

Freelance Architectural design

Verified reviewer

Company size: 1 employee

Industry: Architecture & Planning

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

3

Value for money

5

Functionality

4

Reviewed April 2019

All in one adaptable solution

Overall very happy with this version, trailing before making a decision but seems to be a great choice for both our current work loads and future expansion as well.

Pros

The ease of coordinating and setting up new customer quotes and also the tracking of site visitors were mainly what we found most useful thus far, but also the ability to expand down the line allows for a lot of scaling for our smaller office needs in the future.

Cons

So far no issues or cons regarding the software.

Sheryl

iZone Imaging

Verified reviewer

Company size: 11-50 employees

Industry: Printing

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

5

Customer support

5

Functionality

5

Reviewed December 2019

All that and a cup of coffee!

Most of what I attribute to success when utilizing this CRM for our company involves the team there at Mothernode. They will do their very best to help you solve whatever problem you have in your workflows and figure out a way to make things function more smoothly.

Pros

The developers are always working with us to improve functions to fit our needs. We are not simply treated as a "one size fits all" client.

Cons

Many of the functions we wish we had are in development, so the cons are already being worked through to be eliminated. Things like social media posting form e-campaigns and mac mail integration.

Reasons for choosing Mothernode CRM

I was not part of that initial process, however, I am told it was because the other programs could not offer the solutions we were seeking fro our unique business. (Which was not on the industry list at the beginning, so I chose Printing, which is the tip of the iceberg here!)

Silas

ASI Signage Innovations - Director of Global Branding Services

Verified reviewer

Company size: 51-200 employees

Industry: Architecture & Planning

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

5

Reviewed December 2019

Mothernode- The best platform available

It's not perfect but close enough to earn an A from us. Implementation and support have been spot on.

Pros

It's easy intuitive and fully functional for all we do. There really is no perfect software out there that right out of the box but this one is very close. With a little adaption to our day to day processes we now use the software as lifeblood.

Cons

The older interfaces were not as intuitive. The new ones are more logical and obvious.

Alternatives Considered

SugarCRM

Reasons for choosing Mothernode CRM

Stronger more complete program right out of the box. We were comfortable with the decision from the very beginning and still are today.

Reasons for switching to Mothernode CRM

Cost and Confidence

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