Incredibly Flexible CRM

Tech support over chat and email is fantastic. [SENSITIVE CONTENT HIDDEN] are extremely helpful and responsive. They take user suggestions seriously and accept constructive criticism graciously. The support pages are well written and useful. Honestly, I would say my chats have been more about learning curve and suggestions -- I haven't found any bugs or real disappointments. A quality team and product.

Pros

I am not in sales. Along with tracking my contacts, my use is more project/task based and file heavy (docs, spreadsheets, presentations). Most CRM's are "sales" focused, some are Contact focused, some Deal focused, some Opportunity focused (Salesforce), some perhaps trouble ticket focused. But this is way too narrow. I am in finance and a consultant, and I also have many other projects outside of "pure" work. A great CRM would be paradigm agnostic. You could customize it around Contacts, Files (a real differentiator for NetHunt), Deals, Projects, whatever you like. NetHunt easily allows you to do that: I am not in sales. Along with tracking my contacts, my use is more project/task based and file heavy (docs, spreadsheets, presentations). Most CRM's are "sales" focused, some are Contact focused, some Deal focused, some Opportunity focused (Salesforce), some perhaps trouble ticket focused. But this is way too narrow. I am in finance and a consultant, and I also have many other projects outside of "pure" work. A great CRM would be paradigm agnostic. You could customize it around Contacts, Files (a real differentiator for NetHunt), Deals, Projects, whatever you like. NetHunt easily allows you to do that: It easily allows creation of custom objects (Article, Song, Recipe) with custom fields including the ability to link a file (Word, Excel, photo, mp3 ...) with one click file launch. It is nothing-centric -- not tied to a pipeline paradigm or a contact paradigm At allows many to many object linking -- In NetHunt, I can open a Project and see it is linked to a Task due soon. Since that task is linked to the Contact Bob, I open Bob so I can start a call. I see that Bob is also linked to another task also due soon, so now I know to ask Bob about that one too. That task includes a spreadsheet I linked to it, so I open that File object and notice that it also links to Bob . Looks like I need to include Sally in our call ...... Now I am surfing my CRM like I surf the web. This is exactly how life really works -- it's organic, messy, interconnected. NetHunt gets it!

Cons

If you are mainly mobile focused, NetHunt may not be for you. The mobile app is not (yet) as strong as the desktop app. Still, it gets the job done and lives on my phone's home screen.

NetHunt CRM for Entertainment Venues

Overall positive as it helps better segregate between the customer personas and my whole team has a clear understanding of what's going on with the various leads and customers.

Pros

Given that we are a software company the ability to add their API into our website was a must. And this enabled us to better segregate between the various customer personas we target.

Cons

For maximum utility, we use both the Gmail and LinkedIn extensions for chrome (shameless plug). But that being said, I did find that my Gmail has been a bit slower at times and I had to refresh my page a few times to smooth things out. I would like the flexibility of adding custom event names as right now I'm limited to calls/comments/events but as our platform relies on multiple means of communication I would like the ability to add the custom social media chat log/reference

Liking Nethunt

learning curve but getting there

Pros

collating information, pulling reports and following other colleagues

Cons

can't build detailed itinerary breakdowns for each client and booking.

Great alternative to Streak and others

don't support outlook client

Pros

I've tested Streak (and also Hubspot and Realoffice360 which I do like) for some time and then discovered NetHunt and I have to say while there are some similarities to streak there are lots of differences. The support for NetHunt is much better ([SENSITIVE CONTENT HIDDEN] has been very helpful). The solution is quite easy to use so I'm signing up with NetHunt for 1 year.

Cons

support, ease of use, integration into google, web interface outside of Google, customizable fields

NetHunt is the best for Gmail CRM

We love the functionalities of NetHunt. It has all the essential features you need. Unlike many CRM platforms which overwhelms you with a lot of fancy features that take time to understand and then you find out you don't need them. All you need really is to add contacts and track their timeline and put them in the sales pipeline.

Pros

- This CRM fully integrates with Gmail. So no jumping back and forth between email and CRM platform. - Intuitive User Interface with low - The starter version includes API access which is not common in CRM platforms - Pricing is the lowest compared to Streak and others

Cons

- Lacking report features - Lacking recognizing the reply-to field in the email (none of the CRM platforms currently do)