NetHunt CRM Software

4.75 / 5 (60)

About NetHunt CRM


NetHunt CRM is a cloud-based customer relationship management tool that integrates with Gmail and enables businesses to manage interactions and records directly from the inbox. It generates leads via email, chat messages and social media. It provides all CRM updates through these platforms.

Features of NetHunt include bulk email campaigning, email open tracking, email link tracking, follow-ups, reporting, a 360-degree view of interactions, permission management and client management with a dedicated manager. It enables businesses to improve connections by managing key customer details in every email. Additionally, it lets users automate updates in CRM data from results generated through campaigns and customize software functionalities via API integration. 

NetHunt CRM integrates with Gmail, calendars, Google Drive, Google Hangouts, Zapier, LinkedIn, Facebook, Twitter, Instagram and WhatsApp. It is available on iOS and Android devices. 

Subscription plans include professional and enterprise, and users are billed on an annual or monthly basis.



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Supported Operating System(s):

Web browser (OS agnostic)

60 Reviews of NetHunt CRM

Average User Ratings

Overall

4.75 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(45)

4 stars

(15)

3 stars

(0)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

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Showing 1-20 of 60 reviews

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September 2017

Ovidiu from OVS Websites

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2017

The solution I've been looking for

Pros

I can finally organize my conversation threads with my clients in a way that is sane and efficient. I don't know about your clients but some of mine have the habit of replying to a certain email thread with questions or ideas that belong in a new thread, or in an already existing one.

Well, with NetHunt I no longer care about that issue, because I just associate the conversations with the relevant item in the relevant folder. No more frantically digging through my GMail folders to look for that piece of info lost in a completely unrelated thread!

There are many services out there that claim to offer some of the features of NetHunt (column views for emails, a la Trello, for example) but none of them do it as well as NetHunt.

I love how flexible it is, and how you it doesn't force you to work in a specific way, but it allows you to build your own system, perfectly suited to your needs.

I almost never thought about wanting to do something in NetHunt to only find out it isn't possible. If you can think of it, you can probably build it!

Cons

The only thing that could use some improvement is the look of the interface. Don't get me wrong, it's spot on in terms of functionality, but the aesthetics are a bit lacking.

This is just a personal preference, being a designer I like to look at beautiful interfaces while I work - NetHunt's is functional and clear, but falls short of "beautiful".

November 2017

Sherman from ShermanLive.com

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

Super ease-of-use in Gmail integration + iPhone app. Top-shelf support. Great price-point. Big fan!

1. *Daily* Tracking of Leads, Prospects & Clients because of ease-of-use and Gmail-integration 2. Prevents anyone falling through the cracks because its so easy to tag an unassociated email/person with a Customer Record. 3. Feeling in-control and organized with my pipeline, inspiring me to scale without potential overwhelm

Pros

I switched from the other Gmail-integrated-CRM competitor because of NetHunt's:
1. Ease-of-use: both in the Gmail UI & iPhone app. Because of this ease of use, I'm using my CRM daily and consistently to keep me tracking my prospects and clients, without anyone falling through the cracks.

2. Top-shelf support: Shout out to Anastasia, who consistently showed kind & gracious professionalism & prompt responses to my questions. She's the reason why I'm such a big fan!

3. Great price-point: Definitely affordable, even when needing to scale.

If you're considering a Gmail-integrated CRM, NetHunt gets my 10-stars out of 5! Give it a shot, you'll be impressed!

Cons

It would be super to be able to integrate 2 separate email accounts (eg 2 Gmail / GSuite email addresses using 1 NetHunt account) into one NetHunt CRM account, but this is such a rare use case. On the other hand, it's useful to keep my leads separated between my 2 organizations. Anastasia came through with an offer I couldn't refuse to accommodate my request - what a rockstar!

August 2018

Roger from Braustralia.com

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2018

Using Nethunt for almost one year and so far things are great!

great and affordable CRM

Pros

In my opinion NetHunt CRM is the best CRM we've used because the whole interface is designed around Gmail, making all of your email communications with super easy. As my business requires several different web applications but most of our staff only interact with Nethunt and the Zapier integration takes care of the rest of the back end work with the other apps.
NetHunt also allows you to create as many custom fields inside records and link records.

Support is also very good, very prompt and very well versed in how the Nethunt system works.

Cons

On the past sometimes Nethunt could mix a few contacts but looks like the bug was fixed on the new updated as I don't have that like of problem anymore

March 2019

Scott M. from Horizon District

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

4.0

March 2019

I love this product!

Customer Support is arguably the best feature of this product. If you have a question that is only vaguely related to NetHunt, like how to use integration in a new way, they will work with you to make that happen and fulfill your need.

Pros

I use NetHunt to coordinate communications and annual planning among volunteers across 3 continents. This product has allowed me to dump spreadsheets and the need to email them and request updates. My team keeps the records updated and we all stay on track.

Cons

The price can be a bit much for a small operation but with 2 users in the free package allows you to fully vet and experience all the benefits.

January 2018

Allan from Powerglide Elevators Ltd

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2018

NetHunt CRM is the best CRM I've used and enables our team to handle all CRM tasks with Gmail

Hours of time saved and making our teams workflow much simpler by not having to leave Gmail as often

Pros

All CRM tasks can be handled inside Gmail.

The user interface is completely customisable and adding new fields to records is simple and efficient.

Creating new records for any task (contacts, leads, service etc) is very simple and the customisable views are just so handy for a quick visual look at what is happening in your business.

NetHunt CRM works quickly and it's integration with Zapier has literally saved us hours each week and made previously manual tasks completely automated.

Cons

The follow up reminder system, although functional, is a little basic in that (at the time of this review) you can only set up one reminder for a record or email at one time. It would be nice if you could have more than one follow up reminder per record or email and have these on a schedule. This of course can be done easily using Zapier but if you're not using a paid subscription to Zapier it will add another cost. This is a minor con though and with some discipline there are simple and effective workarounds

October 2017

Ernestas from Real Game

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

October 2017

I like that it is in my google account (Gmail)

We've been previously using mostly spreadsheets to manage our clients and, considering their number, we have to wait a lot while it loaded.

Pros

The Nethunt uses the same searching engine as Google/Gmail. I love it and I'm happy with the system.

Cons

While NetHunt isn't lightning-fast when loading all of the records at once, this is definitely a better way to manage updates and calls. It's a simple system that works great with Gmail. We've been previously using Google Sheets and Excel for our client database and NetHunt is definitely a great upgrade.

November 2017

Arturas from Real game

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

The Nethunt has the same good searching engine as google. So I'm happy with that

Lots and lots of clients :DDD

Pros

I like that is in my google account. We have good quality and price ratio. I like what I have the email and the CRM in one hand. This gives me the opportunity be more fast with my documents. Also I like search engine. to find your clients is very esasy. Just write the name of person o the company and you can connect instantly and find that comapny o person contacts. I have safed a lot of time and deals of this futures

Cons

Still you need to work more with segmentation. The excel still much more better in his simple filter. If I need more companys and make a list. I do not like what I see.

April 2018

Claudia from Dancing Divas South Africa

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2018

It does exactly what I need it to do!

Keeps all potential, new and continuous customer's info in one place, saves time on retyping their info, and searching for their info. It's all in the programme (Gmail) I use most of my day. Nethung also easily connects to Mailchimp, which saves more time having to retype customer info.

Pros

Easy to use, all customer info in one place, and no need to keep searching for the same info amongst all the emails. Easily links to other programmes such as Mailchimp to save time not having to re-type info.

Cons

The only thing I don't like using is the 'Conversation' section when searching for a customer's email, I search through Gmail rather.

April 2019

Eve from OneThreeOneFour

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

April 2019

NetHunt Goes Beyond a Traditional CRM in Many Ways

NetHunt perfectly fills in the gap between G Suite and our company processes. With NetHunt I can organise my company processes in a structured and orderly manner without ever leaving my email. If you find yourself managing things with Google sheets, try NetHunt.

Pros

- Fully integrated into Gmail makes it easy to use
- Flexible tool that goes beyond a traditional CRM, you can use it for multiple process e.g. sales, hiring, customer support
- Valuable pricing
- Responsive support that is keen to help and open to software improvements

Cons

Might be overwhelming for administrators. NetHunt's simplicity and flexibility works both ways. It could take some imagination to structure it to your company processes, but once you understand how it works this tool can do a lot.

November 2017

Yanina from Helpware

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

November 2017

A perfect system for sales

User-friendly interface, good support team.

Pros

NetHunt is designed with sales managers in mind and it shows. There are many things that make my sales process easier to manage and email integration is the primary one.

Cons

The app is near-perfect save for a few rough edges. For example, custom fields (while unlimited and rather robust) aren't that easy to set up once you see that you need one. Other than that, it's great!

September 2017

Nataliia from Global Adventures

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support