About NetHunt CRM

NetHunt CRM is a cloud-based customer relationship management tool that integrates with Gmail and enables businesses to manage interactions and records directly from the inbox. It generates leads via email, chat messages and social media. It provides all CRM updates through these platforms.

Features of NetHunt include bulk email campaigning, email open tracking, email link tracking, follow-ups, reporting, a 360-degree view of interactions, permission management and client management with a dedicated manager. It enables businesses to improve connections by managing key customer details in every email. Additionally, it lets users automate updates in CRM data from results generated through campaigns and customize software functionalities via API i...


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Supported Operating System(s):

Web browser (OS agnostic)

82 Reviews of NetHunt CRM

Average User Ratings

Overall

4.74 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(61)

61

4 stars

(21)

21

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 82 results

July 2020

Howard from Wilder Solovei

Verified Reviewer

Company Size: 2-10 employees

Industry: Financial Services

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

July 2020

Incredibly Flexible CRM

Tech support over chat and email is fantastic. [SENSITIVE CONTENT HIDDEN] are extremely helpful and responsive. They take user suggestions seriously and accept constructive criticism graciously. The support pages are well written and useful. Honestly, I would say my chats have been more about learning curve and suggestions -- I haven't found any bugs or real disappointments. A quality team and product.

Pros

I am not in sales. Along with tracking my contacts, my use is more project/task based and file heavy (docs, spreadsheets, presentations). Most CRM's are "sales" focused, some are Contact focused, some Deal focused, some Opportunity focused (Salesforce), some perhaps trouble ticket focused. But this is way too narrow. I am in finance and a consultant, and I also have many other projects outside of "pure" work. A great CRM would be paradigm agnostic. You could customize it around Contacts, Files (a real differentiator for NetHunt), Deals, Projects, whatever you like. NetHunt easily allows you to do that: I am not in sales. Along with tracking my contacts, my use is more project/task based and file heavy (docs, spreadsheets, presentations). Most CRM's are "sales" focused, some are Contact focused, some Deal focused, some Opportunity focused (Salesforce), some perhaps trouble ticket focused. But this is way too narrow. I am in finance and a consultant, and I also have many other projects outside of "pure" work. A great CRM would be paradigm agnostic. You could customize it around Contacts, Files (a real differentiator for NetHunt), Deals, Projects, whatever you like. NetHunt easily allows you to do that: It easily allows creation of custom objects (Article, Song, Recipe) with custom fields including the ability to link a file (Word, Excel, photo, mp3 ...) with one click file launch. It is nothing-centric -- not tied to a pipeline paradigm or a contact paradigm At allows many to many object linking -- In NetHunt, I can open a Project and see it is linked to a Task due soon. Since that task is linked to the Contact Bob, I open Bob so I can start a call. I see that Bob is also linked to another task also due soon, so now I know to ask Bob about that one too. That task includes a spreadsheet I linked to it, so I open that File object and notice that it also links to Bob . Looks like I need to include Sally in our call ...... Now I am surfing my CRM like I surf the web. This is exactly how life really works -- it's organic, messy, interconnected. NetHunt gets it!

Cons

If you are mainly mobile focused, NetHunt may not be for you. The mobile app is not (yet) as strong as the desktop app. Still, it gets the job done and lives on my phone's home screen.

January 2020

Aurelian from VRPlayin

Company Size: 2-10 employees

Industry: Entertainment

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

NetHunt CRM for Entertainment Venues

Overall positive as it helps better segregate between the customer personas and my whole team has a clear understanding of what's going on with the various leads and customers.

Pros

Given that we are a software company the ability to add their API into our website was a must. And this enabled us to better segregate between the various customer personas we target.

Cons

For maximum utility, we use both the Gmail and LinkedIn extensions for chrome (shameless plug). But that being said, I did find that my Gmail has been a bit slower at times and I had to refresh my page a few times to smooth things out. I would like the flexibility of adding custom event names as right now I'm limited to calls/comments/events but as our platform relies on multiple means of communication I would like the ability to add the custom social media chat log/reference

Reasons for Choosing NetHunt CRM

NetHunt is more affordable and offers a lot of the functionality we needed, key among them integration with our various operations management systems.

August 2018

Venetia from Plan South America

Company Size: 2-10 employees

Industry: Leisure, Travel & Tourism

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

August 2018

Liking Nethunt

learning curve but getting there

Pros

collating information, pulling reports and following other colleagues

Cons

can't build detailed itinerary breakdowns for each client and booking.

July 2020

Wendy from EXIT

Company Size: 1,001-5,000 employees

Industry: Real Estate

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2020

Great alternative to Streak and others

don't support outlook client

Pros

I've tested Streak (and also Hubspot and Realoffice360 which I do like) for some time and then discovered NetHunt and I have to say while there are some similarities to streak there are lots of differences. The support for NetHunt is much better ([SENSITIVE CONTENT HIDDEN] has been very helpful). The solution is quite easy to use so I'm signing up with NetHunt for 1 year.

Cons

support, ease of use, integration into google, web interface outside of Google, customizable fields

January 2020

Bill from VNovus Ltd.

Company Size: 2-10 employees

Industry: Computer Software

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2020

NetHunt is the best for Gmail CRM

We love the functionalities of NetHunt. It has all the essential features you need. Unlike many CRM platforms which overwhelms you with a lot of fancy features that take time to understand and then you find out you don't need them. All you need really is to add contacts and track their timeline and put them in the sales pipeline.

Pros

- This CRM fully integrates with Gmail. So no jumping back and forth between email and CRM platform. - Intuitive User Interface with low - The starter version includes API access which is not common in CRM platforms - Pricing is the lowest compared to Streak and others

Cons

- Lacking report features - Lacking recognizing the reply-to field in the email (none of the CRM platforms currently do)