Outfield

RATING:

4.20

(30)

What is Outfield?

Helping top brands in 50 countries, Outfield is a field sales and route planning solution that allows businesses to streamline and optimize field sales and marketing, territory management, route planning, and account mapping operations. With Outfield, teams can uncover valuable insights, track team activity, manage accounts and visits, and communicate internally on Outfield's mobile and desktop app. Key features include communication capabilities...

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Outfield Team Activity
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How much doesOutfield Cost?

Upstart: $14.99 per user/month Champion: $29.99 per user/month Dynasty: $59.99 per user/month

Free trial: available

Free version: available

What Features doesOutfield offer?

Activity Management
Activity Tracking
Alerts/Notifications
Calendar Management
Calendar/Reminder System
Collaboration Tools
Contact Database
Contact Management
CRM
Customizable Forms
Forecasting
GPS
Interaction Tracking
Internal Chat Integration

What Deployment Options doesOutfield offer?

Outfield offers the following deployment options:

Cloud, SaaS, Web-Based
iPhone (Mobile)
Android (Mobile)
iPad (Mobile)

Outfield does not offer:

Windows (Desktop)
Chromebook (Desktop)
Mac (Desktop)
Linux (Desktop)
Windows (On-Premise)
Linux (On-Premise)

Outfield Reviews

Overall Rating

4.20

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for Outfield

1 - 5 of 30 Reviews

Anonymous

501-1,000 employees

Less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Reviewed May 2018

Outfield is a powerful tool for a rapidly expanding field team.

OVERALL RATING

5.0

EASE OF USE

4.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

4.0

PROS

An indispensable tool for quantifying field team activities. The news feed helps keep remote employees connected and up to date. The Outfield team is super responsive and supportive. Features are added constantly.

CONS

It can be hard to sort through all of the incoming information as a team member so filter options would be very helpful. Sometimes buggy (iPhone X). However, bugs are fixed fast and new features are always being added.

Micah

5,001-10,000 employees

Consumer Electronics

Less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Reviewed May 2018

Definitely the most convenient reporting tool I've had the privilege to use.

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

5.0

The benefits we saw was actual time spend on the back end instead of things just reported. Gives us the hard numbers from the actual time spent at a check in. Helps streamline out network of communications between all different teams.

PROS

The ease of visibility to my teams. Provides simple solutions to escalations we see in the field and provides insight for partners to show off all the awesome things they are doing on their own.

CONS

Can't backdate meetings or events if no cell phone service to report. Then when we do have the opportunity to report it reflects on the wrong day from the admin perspective. A solution to be able to specify a date of an event if we are unable to check in at that time.

Dan

51-200 employees

Machinery

Less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Reviewed June 2018

it needs more features such as location awareness, proximity alerts, followup alarms

OVERALL RATING

3.0

EASE OF USE

3.0

VALUE FOR MONEY

3.0

CUSTOMER SUPPORT

3.0

FUNCTIONALITY

2.0

real time reporting

PROS

easy to put for a quick note, needs to have more categories though such as active, pending contract, prospect. I like the ease of being able to write a quick note and everyone at the office see it immediately, like please have service call this certain dealer while im sitting there and it happens, real time issue resolving is great.

CONS

when adding new dealers and it needs more categories such as prospect or active or pending contract. i also think it should upload address automatically like when you checkin on facebook.

Vendor Response

Thank you for your feedback, Dan! We're happy to hear you are enjoying the "Real Time" aspect of our product, it's a fan favorite! Regarding the cons you listed: It sounds like you should try leveraging the Deal Pipeline feature. From there you can assign the accounts to customized stages such as prospect, active, or pending contract. Once they are in your pipeline, you can move them from stage to stage and assign estimated values for each deal. Here is a link to one of our articles and videos showcasing the Deal Pipeline. (https://support.outfieldapp.com/hc/en-us/articles/360002147672-How-to-Manage-your-Deal-Pipeline) Regarding uploading addresses automatically, you may want to check out our "Add from Nearby Places" feature. It takes nearby locations and will auto populates the Name, Address, and any other contact information that's readily available. From there, you can check-in, create a note, or add that new account to your deal pipeline. Hopefully this information helps!

Replied June 2018

Steve

Less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Reviewed May 2018

Outfield is a fantastic tool for tracking sales activity and keeping current on all sales calls.

OVERALL RATING

5.0

EASE OF USE

5.0

VALUE FOR MONEY

5.0

CUSTOMER SUPPORT

4.0

FUNCTIONALITY

5.0

PROS

What I like most is the ability to recall what I've discussed on previous calls with customers. I can also keep track of when I visited each customer so I can ensure that customers aren't going too long without a visit.

CONS

I have to be honest, there's nothing that I don't like about the software. I like that the customer service team are always on top of any bugs and small fixes that come along and they ensure things are improved fast.

Claudina

Less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Reviewed June 2018

It has been a great tool even though we are still modifying according to our needs

OVERALL RATING

4.0

EASE OF USE

4.0

VALUE FOR MONEY

4.0

CUSTOMER SUPPORT

5.0

FUNCTIONALITY

4.0

PROS

The ease of Use and the customer support we have received have been amazing. Overtime we need to edit something they will do it right away.

CONS

A few things are still missing, but we are getting the support from your team. The only thing is that overtime there is a change we seem to be missing the already existing i formation which is really unfortunate since thats our main data base and at the same time work that we will need to re do.