Post Planner Software


Post Planner is a cloud-based social engagement solution for small, midsize and large businesses. It helps users to measure and predict engagement of the social media activities on Twitter, Facebook, Instagram and others. It allows them to find quality content, create publishing calendar, manage posts and sales.

It allows users to add Facebook, Twitter and Instagram hashtag or blogs to their social feeds, pull the photos and articles from those feeds and rate the content based on engagement. Users can then organize their social feeds based on the engagement rating. It allows them to store content at a central location and re-post performing content via automated tools.

It is accessible on desktop computers, laptops and smartphones and is offered in a subscription pricing. It is available globally and supports 12 international languages. Support is provided via online case submission and emails. Other help options include user guides and media kits.



88 Reviews of Post Planner

Overall rating

3.52 / 5 stars

Filters:

Showing 1 - 20 of 88 reviews

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

4 of 5

December 2018

Over Hyped Leads to Disappointment

Poor customer service.

Pros

Ease of use was great. It’s very simple to use.

Cons

It’s very cheesy and not what they show on the website

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

2 of 5

December 2018

Post Planner is limited

Overall experience was just okay. I was hoping Post Planner had more good content, but it was limited which made it very frustrating. It also does not support the big social media platforms that I want to use. If you want to keep it simple, then Post Planner is for you.

Pros

What I did like about Post Planner was its very easy to use. When you do find content even if it is limited, planning, scheduling and posting was a breeze. You can schedule to release anytime and you can put as many as you like in the queue if you can find something good to post. Options are simply therefore you don’t have to figure out how to use it.

Cons

We’ve been using Post Planner for about 12 months. The software is really simply to use. Features are limited. The articles are not updated, articles are very old. Post Planner also does not support many social media formats. You are allowed to link to 10 or more social media formats except it’s only compatible with two of the top 10 sites. Post Planner did not meet the requirements I was hoping for.

December 2018

Cynthia from Colesville Travel

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

December 2018

Review of Post Planner

I signed up for Post Planner because it was recommended by a vendor that I have been using for many years. I have had a Post Planner account for over 2 years. I decided to use a marketer to do my marketing so 6 months ago I stopped using Post Planner. I had an annual plan so I knew that I had to wait until my annual subscription was over. So when I got notice to renew and pay for my renewal for next year, I went into the payment portal BEFORE my card was to be charged to cancel. I was under the impression that my account would be cancelled since I cancelled BEFORE renewal. After going back for about TWO weeks I kept being told that that the only time you can CANCEL is within THREE weeks of your original signup. I have NEVER heard of such a thing. So I am FORCED to PAY FOR and NOT USE a service for another year because I did not cancel my annual subscription with 3 weeks of signing up (two years ago). This is the most ridiculous thing I have ever heard. Post Planner acknowledged that they received my confirmation of cancellation. When I brought that to their attention, they said it was a TYPO. How can a complete sentence be a TYPO? I am very dissatisfied with their service and would never recommend them at all.

Pros

It was very easy to sign up for Post Planner software.

Cons

Their billing practices are unscrupulous and very unfair. They charge you for services you do not use.

November 2018

Bob from Tier One Services, LLC

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

What a great and comprehensive social media posting tool

I am using Post Planner to manage my posting on a daily basis for all my social media sites. It does EXACTLY what I need it to do in a simple manner.

Pros

I love the ease of use and the fact that I can post to all my social media sites with just a few clicks. They have a great search tool to find relevant content and even allow me to import my blog posts straight from my site. I also love the repeat post and recycle features.

Cons

There is not much to say regarding what I dislike. Probably the one thing missing is the ability to "post at best time" instead of having to set up my schedule manually.

October 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

My favorite app for scheduling social media content

Overall, I'm very happy with Post Planner. It's very easy to use and navigate. I tried a few social media scheduling apps and this is my favorite.

Pros

I love finding great content through Post Planner and scheduling it right away. It saves me a lot of time.
I'm also a big fan of the recycle function. I schedule all my favorite and most successful content and set it to recycle and the app keeps them in rotation for when I don't have time to post something new.
And overall, I find it very easy to create a schedule and schedule stuff, either through the queue or for an exact time.

Cons

It doesn't let me schedule videos.
No scheduling to Instagram.

September 2018

Anil from India Yamaha Motor Pvt. Ltd.

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

4 of 5

Customer support

2 of 5

Functionality

3 of 5

September 2018

There are some good things about Post Planner, but still not the best one to use.

Pros

It is an application for planning what content should be posted on your social media. It enriches you with new ideas. All patterns of relevant data are analyzed and a prompt input is provided. It helps to narrow down the content that will be the most relatable for your target audience. You can plan when to release which post. The timing and frequency of posts on social media play a huge role in determining the traffic that your website or forum accumulates. The application provides an interface for adequate planning so that you can post your data at the best time.

Cons

The worst thing about this product is the negligence of customer support people. They never seem to be available. They sent me a bill every month asking to renew and I never wanted to buy their product after using it for one month as I found another better product.

September 2018

MJ from Achene Living LLC

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

Great customer support

Pros

We used Post Planner mainly to curate and schedule memes, inspirational posts, etc. We did experience some billing issues as others have mentioned, but customer service always went way above and beyond to fix the situation, even upgrading our plan free of charge. Absolutely stellar support!

Cons

The content discovery could sometimes be repetitive and there were instances where we had scheduled the same post multiple times because of this.

September 2018

Jerry from The Plant-Based Entrepreneur

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

3 of 5

September 2018

JUST. STAY. AWAY.

As I said, any positives that Post Planner may have brought to our businesses were outweighed by their lack of transparency when it comes to billing, and their absolute disregard for their customers. We ended up tied down to a platform that we now hated using for another 16 months after our last payment was taken. If you're looking for a social media scheduling platform, do yourself a favor and look elsewhere, unless you enjoy giving your money away and being treated like cr*p by customer support.

Pros

We started using Post Planner in 2015 to accelerate my wife's online business and social media reach. Their scheduling features are good. I used it for my own FB and Instagram channels as well, and the ability to quickly find content does add some value to the platform... but their shady billing practices outweigh any positives I can think of.

Cons

It wasn't the app itself that was the issue, but after we had signed up for it, Post Planner did a few changes to their pricing structure that weren't communicated very clearly. We ended up on an annual plan (no complaints there) more expensive than what we'd originally signed up for (some complaints here), and then realized that we had been charged for another year of use, 4 months PRIOR to the plan running out, with no option to cancel or get a refund. Numerous emails to customer support returned the same response that many other users report: "It's in our terms and conditions, so you're s**t out of luck." Not quoted verbatim, but the overall message was very clear - Post Planner prefers to hold on to customers' money than to the customers themselves.

August 2018

Mayur from Wipro Limited

Company Size: 10,000+ employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

3 of 5

August 2018

Post Planner is not what it actually claims to be.

Pros

The procedure to get enrolled is easy. They also provide some exceptional blogging tips. It lets you schedule your post releases I several social media depending on the order you actually want them to.

Cons

The whole deal of understanding the working of this application may take a while. There have been various problems with the cancelation of the subscriptions. The support team does not provide sufficient help with issues regarding the cancelation of subscriptions. The billing options set up are quite ridiculous and this could drive to other similar applications which work with a better performance. Many a time, the refunds due to the removal of subscriptions have taken months. When enquired, the support team often advised using the application in a better way.

August 2018

Adith from Bajaj Finserv

Company Size: 10,000+ employees

Review Source: GetApp


Ease-of-use

3 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

2 of 5

August 2018

A below average tool for social media marketing

Pros

The application is easy to set up and work on. It helps you plan and schedule your social media post to maximize its reach and engagements. It helps in recycling and rescheduling old posts and provides tutorials about the using of their blog. It is an affordable option.

Cons

The application lacks in some basic features. It gets automatically updated and upgraded to another version which is priced high. It is difficult to cancel your account. Poor customer service and support team. Lacks in integrations. It is not linked to Instagram and Pinterest. The refunds take a lot of time to be processed.

July 2018

Sumant from Freelancer

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

July 2018

A perfect software for Social Media Calendar

Pros

I liked the calendar part that we can set for every post on different social media platforms. It has the decent feature of content curation.

Cons

I feel that the analytics part is bit lacking and can be improved in terms of engagement for a particular post or campaign.

May 2018

Myca from United Methodist Communications

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

2 of 5

May 2018

Pretty Basic Post Planning Tool

If you're trying to start up a new social network profile, it may be a good way to quickly get content flowing. However, original content is often best -- even if you have to recycle some of your own work to keep content flowing.

Pros

The concept is good: you select a few topics and it magically plans posts to help drive social media engagement. Unfortunately, Facebook and Twitter are pretty savvy, and seem to be able to tell when these "viral" posts show up on your account and drop the number of people receiving your information. Some people have success, but mostly it defeats the purpose of original content.

Cons

You should really expect to get what you pay for. Savvy followers will realize that they're getting recycled images that they've seen before . . . probably.

April 2018

Brian from Supermarket

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

April 2018

Great tool for Social Planning and Scheduling

Get this tool if your ready to pay instead of using a free service.

Pros

This is a great tool:
Audience Tools
Analytics Tools
Scheduling Tools

This user interface is easy to start with!

Cons

Almost as good as buffer in value but honestly a little more intuitive and the audience section is totally worth.

April 2018

Courtney from Courtney Elmer Coaching

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Post planner is a great tool for scheduling content across my social platforms.

Pros

I love how easy it is to schedule content, and I especially love the "recycle" feature that lets me repurpose it

Cons

Sometimes I find the library of content isn't as extensive as I'd like it to be for my niche, otherwise I enjoy using the software

April 2018

Timm from Lichtung Media Ltd

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

April 2018

total fraud 100% terrible

none just losing money and time. 100% useless

Pros

that the sellers manage to sell this service you pay for losing massive time.
All the soft does you can do without it better and faster

They have a fraud system going you can not test their services before, but offer a 100% satisfaction guarantee.
Once you paid they never give you back the money.

100% terrible I filled a criminal fraud case against the company.

Cons

all it is a total nothing burger wasting your money for wasting more of your time. simply terrible!

March 2018

Jon from Loyalty Systems, LLC

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

March 2018

It's an effective tool for its purpose.

Pros

It offers trending topics and posts for you to place on social media. You don't have to go surfing for it. It's readily available for you in one place. Time is money, how true!

Cons

I don't like that some of the trending material is not rated G. I think there should be a filter somehow within the program, to better please users from every perspective. In fairness, Post Planner is just reporting what's trending but not everyone wants to see all of it. It's not over the top material but not wanted by all either. For example, there could just be a rated G section within the program.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

2 of 5

March 2018

Terrible Service, Over priced

I did not see ANY benefits from this.

Pros

Easily schedule posts to different pages and accounts
Good concept of having someone else find content for you.

Cons

Finding content was NOT easy. I really had to search to find quality content.
Most important - Horrible service and overpriced for what you get. My subscription was up in March and they auto-charged me in Feb. with NO notice and won't refund me. There is no phone number to reach them.

March 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

3 of 5

March 2018

Doesn't live up to the promise

Pros

If you can get past the terrible-looking and unintuitive UI, I could see how this would be helpful for a B2C business looking for a steady stream of content for their social accounts. For B2B, it's not useful at all.

Cons

Post Planner charged my card for renewal several months before my annual plan expired. Given my underwhelming experience with the tool, I asked for a refund and a cancelation of my plan (as I had no intention of renewing). Instead of promoting goodwill, they pointed me to the ToS that has language saying they can charge customers well in advance of plan expiration. Really, really shady business practice. Customer Service (which was clearly a personal assistant following a script--no decision-making power, and wouldn't forward me to a manager) refused to give me a refund and was generally not helpful.

March 2018

Daniel from John Kufleitner Auto Group

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

March 2018

Great place to manage all of your social media posts!

Pros

The search for content is fantastic and it makes it super easy to schedule posts, pictures and now videos to be posted to your facebook and twitter accounts.

Cons

Would like to be able to get more content and some times when I save or add a search I still have to look hard to find it. Looking forward to using the beta version more.

February 2018

Tammy from Top Trends Marketing

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

2 of 5

February 2018

They kept my money and `conveniently ` no warning of renewed subscription; won't refund either

Cons

News is days late so you never want to schedule posts based on yesterday's news. Also, they conveniently did not send me an email letting me know that my subscription was about to be renewed giving me a chance to either renew or cancel. No, instead they took out and will not refund me even after I canceled. I am so disgusted in their customer service, and it took me three phone calls and two tickets to get an answer about my non-refund . I DO NOT RECOMMEND THEM