About Revamp CRM

Revamp CRM is an all-in-one CRM for your sales, marketing and e-commerce teams. You can track activities, deals and orders, and manage, segment and email your customers. You can also create workflow automations for everyday operations. Your account is accessible from any web browser or a mobile app (available on Android, iPhone, and iPad).

Revamp CRM offers unlimited contacts & deals support, and you can import contacts, organizations, deals, tasks or notes from other systems (in CSV format). It can collect data automatically from more than 80 popular cloud applications either directly or through Zapier. Revamp Lead Clipper can add leads to your CRM account with just one click.

Revamp CRM's 360-degree contact profile offers a detailed view of ever...


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Supported Operating System(s):

Web browser (OS agnostic)

17 Reviews of Revamp CRM

Average User Ratings

Overall

3.94 / 5 stars

Ease-of-use

4.0

Value for money

4.0

Customer support

3.5

Functionality

4.0

Ratings Snapshot

5 stars

(6)

6

4 stars

(6)

6

3 stars

(4)

4

2 stars

(0)

0

1 stars

(1)

1

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 17 results

November 2019

Kim from Seo Marketing

Company Size: 1 employee

Industry: Online Media

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

November 2019

L'essayer c'est l'adopter

Étant encore en pleine exploration, je dirais qu'il s'adaptent parfaitement à mon métier de pigiste.

Pros

Pourquoi j'aime RevampCRM: -Multi Langue -Rapport qualité Prix incroyable -Faciles d'utilisations Être spécifique. Au lieu de simplement dire que vous aimez le produit, dites pourquoi. Quelles fonctionnalités aimez-vous? Utilisez des exemples clairs d'expériences spécifiques: plus il y a de détails, mieux c'est. Être lisible. Les avis doivent être lisibles par d'autres. Utilisez une grammaire appropriée, évitez les majuscules et les majuscules, et vérifiez votre orthographe. Soyez objectif. Essayez de mettre en évidence les aspects positifs et négatifs de votre évaluation, même si votre expérience est fortement biaisée dans une direction. Soyez récent. Les meilleures critiques sont celles écrites sur les versions actuelles du logiciel et dans un délai d'un an d'utilisation. Sois pertinent. Bien que nous fournissions un forum ouvert, veillez à ce que votre avis soit utile aux autres acheteurs de logiciels. Évitez les discussions hors sujet ou les opinions personnelles non pertinentes pour votre expérience directe d'utilisation du logiciel.

Cons

Rien pour le moment, tout me conviens. Je viens de commencer à utiliser et je ne m'en passerais plus, tout est si intuitif et facile de prise en main

June 2018

Steven from Broadened Horizons

Company Size: 2-10 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

3.0

Functionality

4.0

June 2018

I have had a bit of a love/hate relationship with Revamp. Fantastic potential.

Productivity and task management. Special event mailings.

Pros

The ability to mass mail set timelines and keep me advised of important dates. Tasks and notes are great.

Cons

The importing may have had something to do with this, but solutions of changing an Organization that accidentally imported a Person instead. Even when selecting all in a "search" close spellings will not pull up a client in a list. For example I had a client named Tomkins that I searched as Thompkins. Revamp would not pull up the name at all. When I discovered spelling error, hours later, it pulled right up. This happens a lot. The ability to change an Organization to a person and vice versa without losing data should be easier!

Response from Revamp Consulting

Replied June 2018

Thank you Steve for the feedback, much appreciated. Glad to hear you're enjoying the productivity benefits. We are planning to release the ability to convert an Organization to a person and vice versa by next month. We will also take the search scenario into consideration. Will be happy to help with any other questions/feedback on help@revampcrm.com. All the best!

November 2018

Mark from Corona Design Group

Verified Reviewer

Company Size: 2-10 employees

Industry: Civil Engineering

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

3.0

Value for money

2.0

Customer support

2.0

Functionality

3.0

November 2018

Just doesn't hit the target...

This product is just not ready for prime time. Just not professional level. I tried it and paid for it for several months and got a good a idea of what it did and didn't do. It did contacts and to-do's well, but I can get that for free from a number of places.

Pros

The software reached for most of the main CRM components you would want. ReVamp is on the way to something very useful.

Cons

The software reached for most of the main CRM components you would want. ReVamp is on the way to something very useful. However, the execution is just not there. There seemed to always be something it just didn't do or didn't go all the way on. For example: 1)email functionality depended on everyone doing just as ReVamp intends for them to do for it to work properly - When you emailed something, the receiver had to reply all (not just reply) to make it work properly. I also really could never make it work right. 2) When asked for help with the support chat person, instead of getting help, I was told to make an appointment for a one to one walk through. What's the chat for anyway except for sending out the same, highly-annoying, sales message over and over every 10 minutes or so (which continues even when I asked them to stop).

Response from Revamp Consulting

Replied November 2018

Thank you Mark for the review, much appreciated. 1) About the email functionality, we are happy to update you that we had a major release and now your customer will only need to "reply" and not "reply all" for the emails to get stored inside the customer profile. 2) Regarding your feedback about our live chat, we're glad to inform you that no more pop-up msgs will get in the way of your workflow. We will reach out for more details about any other drawbacks you've faced. Will be happy to help with any other questions/feedback on help@revampcrm.com. All the best!

June 2018

Ethan from Catholic Online

Company Size: 11-50 employees

Industry: Information Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

June 2018

Great products aside from a few hiccups.

Helps us manage our clients and allows for our staff to contact and maintain communication with our clients.

Pros

Simplicity and tons of features. Works well with our current setup and how we manage our clients. It handles the environment within we work.

Cons

Software is down fairly often. We have a few issues where the software is down for a few hours at a time. It happens but something they can work on.

Response from Revamp Consulting

Replied June 2018

Many thanks Ethan for the great review. Great to hear you're enjoying using Revamp CRM. Will reach out for more details on the downtime. All the best!

July 2019

Steve from Context Engage

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2019

ReviewCRM combines everything that I need

My main previous problem was managing lots of expensive products to do what RevampCRM does OOTB. Benefits are synergies and lower cost. Very happy.

Pros

I was looking for something that integrates sales and marketing tools in the same product. Once I found RevampCRM I was hooked. I always found service to be excellent as well.

Cons

Honestly, not found much as I work efficiently in RevampCRM.