ClickPoint
What is ClickPoint?
ClickPoint is cloud-based sales force automation, call center, and inside sales lead management solution that helps salespeople reach and connect with more prospects and leads. ClickPoint captures both inbound phone calls and web leads, and intelligently prioritizes their delivery to salespeople and teams. The solution is easily configured for any vertical, with built-in best practices to improve sales efficiency. ClickPoint integrates with...
How much doesClickPoint Cost?
Price starts from $65.00 per monthPick a plan that works for you, with annual or monthly payment options. ClickPoint features best-in-class service, enterprise hosting, and u... read more
Free trial: available
Free version: unavailable
What Features does ClickPoint offer?What Features doesClickPoint offer?
Top ClickPoint features and user ratings for each are:
What Deployment Options doesClickPoint offer?
ClickPoint offers the following deployment options:
ClickPoint does not offer:
Most Helpful Reviews for ClickPoint
1 - 5 of 21 Reviews
Talya
Verified reviewer
11-50 employees
Professional Training & Coaching
More than 2 years
Reviewed June 2019
Great System for Great Value
OVERALL RATING
EASE OF USE
5.0
VALUE FOR MONEY
5.0
CUSTOMER SUPPORT
5.0
FUNCTIONALITY
5.0
Support team is fantastic! The intro of chat support in the system has been amazing to quickly answer any questions we have on the fly.
PROSIts a fantastic system to get through leads fast and when you want to instill a very specific process of how your leads should be managed. Very simple to use and easy to learn. The ideology of clearing the screen makes it very easy to communicate that to new hires as well as look to see at the performance of the team at a glance.
CONSUser reporting needs improvement and integrations with other systems would make looking at data easier.
Reasons for switching to ClickPoint
Velocify was charging 3 times more in price and was consistently going down in service. It became unreliable and their support team didn't know how to manage all the downtimes and just got frustrated themselves with dealing with angry customers such as ourselves. The price also didn't justify the product, new improvements were not being made.
Vendor Response
Talya, thank you so much for your review and great feedback. We look forward to providing more features based on customer feedback. We do have several initiatives underway to add more integrations and a new lead prioritization screen that will allow you to look at your lead data in a whole new way. I will keep you posted or you can check the Help Center tab for new updates.
Replied June 2019
Casey
11-50 employees
Retail
More than 2 years
Reviewed June 2019
Simplicity at its finest
OVERALL RATING
EASE OF USE
4.0
VALUE FOR MONEY
5.0
CUSTOMER SUPPORT
5.0
FUNCTIONALITY
4.0
The reminders and workflows make working with potential clients seamless.
PROSSalesExec is very simple to use. Even someone who has never used a CRM has learned how to use it in short time. The display is simple and not cluttered. The support behind the product is incredible. Whenever we submit an inquiry we have a response quickly with a resolution in a very timely manner.
CONSThere are a few items that I wish the end user could customize instead of having to have someone from SalesExec involved.
Reason for choosing ClickPoint
The staff behind the product made you feel important. Not just another account. That and the simplicity of the product.
Reasons for switching to ClickPoint
We are a small business and just needed a product that was simple to use.
Adel
1 employee
Computer Software
Reviewed July 2021
overall, I like it.
OVERALL RATING
EASE OF USE
5.0
FUNCTIONALITY
4.0
the process and way it generates leads is pretty helpful seeing that I'm not savvy when it comes to that side of things, especially when it comes to the price of leads. the options they give helps to narrow things down so you can get the best leads for your budget.
PROSI love the look of the software, its organized and once you get familiar with how it works and you use it correctly I'm pretty sure you will see improvements
CONSConsidering what I was using before, this was a big improvement on it so its hard for me to complain. Going through the setup is a tiny bit challenging, but I am sure that's just a me thing.
Jim
2-10 employees
Consumer Services
Less than 2 years
Reviewed June 2019
Great experience with SalesExec software and staff
OVERALL RATING
EASE OF USE
4.0
VALUE FOR MONEY
5.0
CUSTOMER SUPPORT
5.0
FUNCTIONALITY
4.0
We have been able to streamline our leads distribution, leads transferring, and reporting while cutting down significantly the time between receiving the customer's lead and contacting them which has improved our lead to show conversion rates.
PROSThe expansiveness and customization capabilities. Our company had unique and specific lead management and workflow requirements that were 100% being administered manually before migrating over to SaleExec. SalesExec's team and account representative 'worked with our management team and mostly took our entire manual process and automated it within SalesExec.
CONSWould like to see more integrations with other software and saas solutions moving forward.
Reason for choosing ClickPoint
We were also using LeadExec by Clickpoint Software, the maker of SalesExec, and had nothing but positive results and service for the five years we used it. It made sense to go with SalesExec assuming the platform would be able to meet our needs, and it did, 100 percent.
Tony
1,001-5,000 employees
Environmental Services
Less than 12 months
Reviewed June 2019
Used for call center
OVERALL RATING
EASE OF USE
5.0
VALUE FOR MONEY
5.0
CUSTOMER SUPPORT
4.0
FUNCTIONALITY
3.0
It's been great for our call center. Leads are called quickly and it has really just saved us a ton of time and money. Being able to hire less people and make them more productive has been a huge help to our call center
PROSIt is very easy to use and saves my team a ton of time. Lots of smart features so you don't have to worry about if it's the right time to call or how often you should call. You set the parameters and the system feeds you the leads.
CONSLack of reporting functionality. My support team has been really good at trying to get us what we need, but the lack of reporting functionality is holding us back a little
Reason for choosing ClickPoint
Our CMO had previous experience with the company and highly recommended them. They allowed us to beta test their new product offerings as well
Vendor Response
Hey Tony, we appreciate the feedback and are working hard on our new release for call metrics and call reporting. We know we are a little behind in our release since our beta for our call solution but we anticipate these reports being released by next week. Thank you for your loyal support and feedback through our beta period of this new feature. We will keep working hard to release updates related to our dialing and texting solution.
Replied June 2019
