Salesflare

SysAid

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Ratings & Reviews

Overall Rating

4.65 / 5 (101)

4.39 / 5 (186)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 12, 2020

February 21, 2020

Pros/Cons

  • Pros

  • Easy to use, chose the software mostly because of the easy to set-up sync with e-mail. I also like the fact that the software is being developed and extended with new features quite fast

  • i very like salesflare because its simplicity also they have great user interface and great user experience, have many functionality that CRM must have, also have strong and solid support.

  • Cons

  • A proper email sequence/drip functionality is missing. Campaigns are really strong, though, as well as easy to implement.

  • Doesn't have in-app email and it lacks a lot of native integrations, even though that it has Zapier. It is really good, but these two points are what is left for it to be great!

  • Pros

  • We evaluated several products however this one had it all. It was easy to purchase, configure and implement. Has great reporting features and dashboards.

  • Sysaid is easy to implement and use. i like the Change and release component which is on point. the ticket aging is also one feather is easy to pick

  • Cons

  • The only issues I would say crop up sometimes is support. On the occasion that I run into an issue, I have had trouble getting the support I need.

  • It sometimes feels cluttered but there are so many features we have enabled, I'm not sure if it's possible to avoid the clutter.

Product Demo & Pricing

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Pricing Range

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Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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