SugarCRM

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Ratings & Reviews

Overall Rating

4.08 / 5 (255)

3.79 / 5 (334)

Ease-of-Use

3.5 / 5

3.5 / 5

Value for Money

3.5 / 5

4.0 / 5

Customer Support

3.5 / 5

3.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

April 30, 2020

July 6, 2020

Pros/Cons

  • Pros

  • Pretty easy in terms of configuration and can handle complex business rules. It is quite a flexible software for business needs.

  • This platform is excellent for email marketing. It does a great job at keeping your email content organized and easy to find.

  • Cons

  • back-end can be complex; expensive for small scale businesses; can be time-consuming to learn to use

  • One thing i do recommend is to really spend time on the setup process if not the product will not be as enjoyable to use as it could be if done right. Other than that the software is superb.

  • Pros

  • Love this CRM due to the fact it is so easy to use. The training really is self explanatory and I LOVE the reports it can run.

  • Very Easy to use. It can fill almost every need we need

  • Cons

  • Some of the features are a little generic and could be a little more updated with the times. Overall it is a good product.

  • Not the prettiest software to look at but gets the job done.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

9 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots