Pretty great, they always get back to you at a reasonable time, polite and the product is overall really great to use.

They go above and beyond to meet our expectations. They are very responsive and offer great problem solving solutions.

We're able to identify where we win and lose prospects. Our sales team is better able to evaluate their activities and clearly determine what is and isn't bringing us business, time management is key.

I can't say enough good things about the quality of the organization's customer support. They are simply the best of the best.

Integration with our existing business processes was easy and the ability to add unlimited custom fields was  a big plus for us.

Helps us keep track of all of our contacts, companies, leads, and opportunities. I record my emails in it and our sales people are able to use it on mobile when they are out on the road.

For a smaller company on a budget, it is a good value.

Best Feature Rich CRM Software at an affordable Cost with Excellent in-person Customer Support.

We can no longer upload data into the system, I do believe that option was disabled by the larger corporation we represent, and not a factor of SalesNOW, that has limited its effectiveness.

The system is very versatile and allows us to be creative with our solutions.

It doesn't integrate with our Health Information System, although they've tried very hard to get that done.

One of the shining lights in the murky CRM industry. Cons: This must be a trick question.

I like the ease of use and the app. I am very happy with the customer support.

What I liked best about this product is ease of use and easy to customize. Reporting is easy and intuitive.

The software is easy to navigate and use both for our sales team and managers. We love the ability to customize as needed as well.

CRM that does what we need to have done. Gives us a great look at our agency.

SalesNOW is easy to use, fully automates my business and has made my business process very efficient and effective.

Every item we had an issue with was resolved and quickly. Extremely happy with the software.

I like that it has all the features you need to track and keep a tab on your business, while having the ability to personalize key features. The customer support from day 1 is the best, hands down.

Overall a very positive experience. Very good and accessible tech support.

I can't look up a contact by email address. I don't like new windows opening all the time.

We work with many vendors and no one exceeds the customer service level of the folks at SalesNOW.

The only problem we had was getting people use to using this.

Our integration/set up was smooth, fast and worry-free, thanks in large part to our SalesNow Account Manager, who was knowledgeable, professional and very responsive.

The support is outstanding at SalesNOW. The application is also very easy to you and not cumbersome like many of the apps out there.

We have had excellent Customer Service and I am very impressed with the system and the support we receive. I can give this an excellent rating and that is very rare.

I really like SalesNOW - they are super attentive and it's great for someone who is lookign for a CRM at a great price.

Not only is SalesNow VERY affordable for our company, we are able to customize and tailor SalesNow to suit our unique sales needs. The customer support is AMAZING.

Setup was quick and I liked the fact I could set it up myself easily vs waiting weeks on other people such as with other CRMs that mandate you make the changes through them.

The upfront Qualifying and Profiling of your needs is critical in providing the right solution for your biz. The ability to customize fields and create your specific template is awesome.

Cost/Benefit is very good. The staff at SalesNOW is very responsive and eager to help.

I loved the ability to attach bids and other documents to each contact.

I love how easy it is to use to communicate with our guests. The automatons have been so helpful to our business especially during covid.

We like its integration with our reservation software and resulting automatization of the guest registration and check/in process.

Channel system can become confused. Some rooms numbers don't associate with right profile, can message wrong guests unless it is caught by user.

Huge benefit of customer service and improving the guest experience.

Whistle integrates with our system wonderfully. It gives our guests an easy option of contacting our staff members and we are able to easily navigate throughout the system.

Biggest Pro is that we love it but as important, they have the best Support Team that we've ever worked with.

The ease of implementation as well as ease of use...not to forget the fact that our customers love it too.

I love the quick responses from customer service when we need support, and they and great about adding features that help their customers.

The notification sound gets a little annoying but we just silence if needed.

We are extremely happy with Whistle. It has made guest communication so much easier and the guests love it.

I feel this is a much more efficient way to communicate with our guests. Being able to rapidly answer questions and handle requests or concerns, has led to better reviews.

Overall just a Great Tool for communicating with our Guest.

The most important thing is the ease of use for our guests. Support is easy to reach and quick to react and address any issues or questions we have had.

Whistle is super easy to use and implement. The automations that we were able to set up help us to communicate with our guests without adding more to our staffs workload.

Whistle allows us to quickly and easily connect with guests.

I don't use the product - my staff does - this field being required did now annoy me.

I have also noticed that sometimes a message gets sent to multiple guests, when it is intended for only 1 person, which can be inconvenient.

Doesn't work as well for team communications in our slightly remote resort. We have poor data/cell and WiFi only when in buildings Some staff do have issues getting messages.

Whistle's accessibility is great and the ability to stay connected with the public helps us to be a hotel that is seen as providing excellent guest services.

Whistle was easy to install and learn. The support team is always helpful.

Most importantly, Whistle’s support has been amazing. They’re quick, responsive and friendly.

It lacked the integrations we needed so when brand software allowed communication within the app we no longer needed this.

It has been the easiest set up. Customer support has been great.

A lot of guests inform us of things wrong that they would not have via phone call or in-person, allowing us to find out about issues from the guest instead of a review after the fact.

This is by far the best for a reasonable price. What a time saver to have one place to communicate with all available channels.

I was able to integrate Whistle pre-covid, and thank God I did.

I love that it has an app and the ease of overall use.

Whistle lets us interact in a safe way--while actually offer BETTER service. Guests frequently mention how easy we are to reach, and how quickly we respond to requests.

It's so easy to communicate with guests without having to staff our office. This has been a great labor cost savings.

Very easy to use , the Guest Love it and Great communication tool.

Great product love how all features have been thought out for practical uses in the industry.

I love that everyone in my team is connected, and reminded if they forget to respond. I love you can have live chat connected to your website, and also have a store built in or DocuSign available.

Sometimes the notification tones are annoying and too frequent.

Fantastic platform, continous improvement and innovation.

Excellent was to be in touch with guests for contactless Covid seasons. I LOVE the rating system given to the guests when they check out.

US Dollar

SalesNOW by Interchange Solutions Inc. is a cloud-based customer relationship management (CRM) and sales force automation solution that allows sales teams, management and executives to manage aspects of sales cycle including contact, deal, case and lead management, company tracking and sales reporting. It is also available for on-premise deployment.


SalesNOW allows users to take sales notes, log their calls, and capture emails automatically; train new employees by keeping corporate account histories of clients; gain a dashboard view of activities of sales representatives; and view various sales data, including next steps on leads, deals, and cases.SalesNOW also allows users to customize tabs, reports, and data fields and provides visual, graphical representations of sales forecasts, funnels, and activity reports. The solution offers a mobile application for Android, iPhone, iPad, and Blackberry devices.


SalesNOW is available on a monthly subscription basis that includes support via phone, email and through product tutorials and manuals.



LongDescription

Forecasting

Internal Chat Integration

Product Catalog

Mobile Alerts

Lead Capture

Document Storage

Proposal Generation

Activity Tracking

Customer Service Analytics

Referral Tracking

Contract/License Management

Calendar/Reminder System

Lead Distribution

Pipeline Management

Customer Database

Calendar Management

Call Management

Sales Trend Analysis

Customer Support

Self Service Portal

Contact Management

Opportunity Management

Lead Management

Email Marketing

Real Time Data

Performance Metrics

Territory Management

Channel Management

Marketing Automation

Social Media Integration

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Website Integration

Field Sales Management

Reporting & Statistics

Knowledge Base Management

Segmentation

Interaction Tracking

Commission Management

Lead Qualification

Quotes/Estimates

Pipeline Reports

Task Management

Campaign Management

Sales Forecasting

Prospecting Tools

Search/Filter

Windows 7

Mac OS

Web browser (OS agnostic)

Windows 8

$19.95 per user, per month for up to 500,000 records per account. Charges apply for additional records.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

SalesNOW

Live Online

Webinars

Documentation

Videos

Whistle is a cloud-based guest messaging platform, which helps businesses in the hospitality industry communicate with guests, manage bookings, streamline check-in processes and more. Hoteliers can track team members' performance based on task completion rates, response times, upsells, direct bookings and guest ratings on a centralized dashboard.


Whistle's artificial intelligence (AI)-enabled chatbot allows guests to choose booking dates on a calendar and provide details about arrival or departure. Managers can set up recurring tasks, send/receive work orders and view a history of checklists or inspections in real-time. Additionally, administrators can send eSignature requests to guests via email, SMS and other communication channels.


Whistle integrates with various third-party systems such as Agilysys, ResortSuite, RoomKeyPMS and more. Pricing is available on request and support is extended via phone, email and other online measures.



SalesNOW vs Whistle Messaging

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