Build on cutting-edge Internet technologies and design thinking principles, Samespace elates customer experience, increases agent productivity and saves a ton of money.
We seamlessly integrate into any CRM to make your contact center agile and adaptable and to make your sales and support teams more productive with automation and streamlined workflows.
The solution includes Dialer, IVR, webchat and on-net calls, and AI-powered analytics in one package.
Samespace enables users to track campaign information which includes the number of inbound calls, outbound calls, chats and average wait time. It also provides a summarized view of lead responses, including interested leads and callbacks.
Samespace enables managers to track agent performance based on number of calls ...