About SendPulse

SendPulse is a cloud-based marketing solution that allows users to manage email, text messaging and push notifications through a single platform. It is suitable for small and midsize businesses. SendPulse’s email features allows users to set up emails with a drag-and-drop editor and ready-made templates. Users can check the performance of their email campaigns with A/B testing tools. SendPulse also provides email servers with reputed IP addresses to help ensure email delivery. Users can send instant and personalized notifications to customers' devices using the SendPluse push notification feature. SendPulse’s text messaging service allows users to send messages to more than 200 countries. The messaging service can send texts automatically based on a user-defin...

SendPulse Pricing

Email service: Free plan - Less than 2500 subscribers, up to 15000 email newsletters per month. Monthly subscription - Based on number of subscribers, from $9.85/month for 2,500 subscribers, up to $840/month for 500,000 subscribers. Pay-as-you-go - Prepaid email packages, from $32 for 10,000 emails, up to $812 for 500,000 emails. ~~~ Transactional emails (SMTP service): Monthly subscription - Based on the number of messages to be sent per month, from $8.85/month for 10,000 emails, up to $274.86/month for 500,000 emails. Pay-as-you-go - Prepaid email packages, from $15 for 10000 emails, up to $780 for 1 million emails. ~~~ Webpush service: Free for up to 10,000 subscribers, $19.85/month for 30,000 subscribers and $199.85/month for unlimited subscribers. ~~~ Facebook chatbots: free. Removing "powered by" link costs $9.85 /month.

Starting price: 

$9.85 per month

Free trial: 

Available

Free version: 

Available

Close

Image 1 of 5

Email template editor

Headshot of Software Advice Advisor

Find the right CRM Software for you.

What key features are most important to you in CRM Software?

SendPulse User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 169 reviews

Santiago

Seiren Digital

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed July 2021

We started using and became partners as soon as we could!

We started using the free version and since we are a digital marketing agency started to use it on our own clients first, guess what, we loved it so much that we became partners to offer it to our clients too!

Pros

We love the software, we were using another alternative which was way cheaper - in functionality, but not in price. Custom fields were a must and we got them, plus the automation features are incredible!

Cons

We had some small issues while connecting the domain but they just don't amount to much, plus the support team solved them in less than 3 minutes, so no concerns!

Reasons for choosing SendPulse

The email verification just makes it so much easier to check if the emails are valid and not get blocked, we once had an account with Sendinblue but it got blocked for just that reason so this was an added benefit.

Reasons for switching to SendPulse

Functionality and prices, the things you can do here at the price level are not comparable with either.

Shoroq

Wiser Study

Verified reviewer

Company size: 1 employee

Industry: Education Management

Time used: Less than 2 years

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed April 2021

User friendly and easy to use affordable email marketing and management

The automation feature helped automate redundancy in our response to our clients, and it gave a professional outlook when clients contact us that they recieve an automated email no matter at what time of day or night without delay and this shows the professionalism and helps us capture and filter the genuine clients for follow.up and conversion. The campaign feature also helped us with our campaigns, and love that the system can detect any error emails and give indication of how many opened and clicked and much more gives us good feedback of how our campaign went. It would be excellent to know if our emails are going to spam box or inbox directly, this would give us some sense of how healthy is our ip /and should we need to change it.

Pros

The automation feature was a dream for us! It saved us a lot of redundancy and at the same time gathered the right target we needed to market our services. Love that they are recently expanding to landing page and CRM which I am very excited to explore.

Cons

There are certain features that I wish could be added as it would help tremendously,like knowing any duplicated entries in different contact list. The automation have more control over knowing how is in the loop and to be able to fix it.

Reasons for choosing SendPulse

The rates and automation flexibility at the time of switching was more rewarding at sendpulse and it gave us what we needed . The customer service was splendid, quick and very helpful.

Reasons for switching to SendPulse

The rates and automation flexibility at the time of switching was more rewarding at sendpulse and it gave us what we needed .

Response from SendPulse

Thank you for your kind words about our customer support. We are happy to know that email automation is helping your business.

Replied April 2021

Jared

Contraste Virtual

Verified reviewer

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed September 2021

Mejor relación CALIDAD-CANTIDAD-PRECIO

A comparación de otras herramientas, esta permite generar un buen trabajo dinámico sin perder las herramientas avanzadas. Es una plataforma muy buena, es muy intuitiva y la manera de trabajo es muy dinámica e intuitva.

Pros

Es una plataforma muy buena, es muy intuitiva y la manera de trabajo es muy dinámica e intuitva.

Cons

El diseño de las landing pages es un poco básico y simple, creo que se podría mejorar.

Reasons for choosing SendPulse

Por la relación cantidad de correos y usuarios-precio. Además de las herramientas dinámicas e intuitivas.

Reasons for switching to SendPulse

Porque en MailChimp además de ser demasiado caro, te limita los correos diarios y mensuales que puedes enviar aún en sus planes de pago.

Anonymous

Verified reviewer

Company size: 51-200 employees

Time used: Less than 6 months

Review Source: GetApp

Ease-of-use

2

Value for money

5

Customer support

4

Functionality

5

Reviewed September 2016

Good but API is hard work

So – I am going to caveat this whole thing with – if you’re not interested in using the API or you are not coming from another service with an existing API integration, this probably won’t apply to you. Summary: 2 different API’s, both awfully designed, both poorly documented, both with completely different authentication methods, credentials etc. however, the application itself is great, so if you’re not using the API, it’s probably fine. Full Review: SendPulse has a functional API, but it feels like it was created by someone that read a REST API book of best practices without really thinking about how people would / should use it. My biggest problem is the way authentication works (on the main API which is for sending your campaigns, managing subscriptions etc.), sure it follows all OAUTH standards, but this means you need to manage identify on your application so you send all the correct tokens etc., it feels very Salesforce, not Slack (if you have used either of these API’s you will know, Slack is easy, Salesforce is really really hard) – another comparison would be that it feels like IBM made this software when you are using the API, not a start-up. If you are coming from something like MailChimp – the MailChimp API is easy, send a request with your API key and whatever you are requesting happens or you get a meaningful response, I have seen many garbage responses from the SendPulse API – you cannot guarantee JSON will come back, sometimes you get HTML, sometimes you get a weird HTML 404 page with some Yahoo copyright notices all over it, it all depends on how mangled your request is – so on top of having to worry about handling identity, you need to handle all sorts of strange responses not just JSON – and therein lies the next problem – DOCUMENTATION: The API documentation is god-damn-awful, and because the API is quite complex and / or obscure in terms of how you request stuff, you often end up with garbage responses and have to trial-and-error how stuff works. SendPulse has created a bunch of libraries to make this easier, and if you want to hang your PHP application by using their library, then go ahead – but if you have some kind of background task manager you will probably have to write your own stuff, which in most cases would not be too hard, but because the documentation is sparse, I really struggled to do even the basic stuff with CURL on the command line – if I was to suggest anything, provide CURL examples like Slack does, at least that way I could reverse engineer the CURL to sort out the lack of actual documentation (again, it’s a problem because the API responds with junk HTML if you get your request wrong so you don’t know what is actually wrong and have to trial-and-error a lot). On top of all of this, if you are planning on using the SMTP send-alone API, you have a completely different authentication process – one that I still have no idea how to make work – this is what the documentation says about how to authenticate: http://i.imgur.com/sVAc3II.png (the original documentation is here, but I think you need to be logged in to view it: https://login.sendpulse.com/manual/smtp-api/) I personally have no idea how to authenticate against this SMTP API. I have not yet asked support about it because they are looking at something else for me that is more important, but I just don’t…….. what….. from the documentation (a required parameter to authenticate, IV): “iv – an initialization vector, encrypted by a public key with an OpenSSL Library usage” – what is this? Why is it never mentioned again? how do I get it? And most importantly, why on earth is it different to the (already convoluted) other OAUTH authentication on the main mail API? Anyway, to wrap this up, I picked up SendPulse because I needed both templated / campaign based email and SMTP / transactional email and I previously had MailChimp, but did not want to pay for Mandrill because my SMTP volumes were super low. SendPulse is fine, but I have wasted more time than the money I would have saved just using Mandril, however if you can get over all of this, the product is actually pretty good which is why I have not left a steamer of a review score, and as I said at the start, if you are not using the API it is great. I just hope they release a new version of the API that focuses on functionality rather than horrible REST standards (although I’m not convinced all of this is standards compliant), which I think have generally been thrown away by the new-wave tech start-ups so people can quickly deliver value.

Pros

Price Web Interface Email Builder

Cons

API Can't use Email Builder emails in the SMTP email interface

Keith

RateRank

Verified reviewer

Company size: 1 employee

Industry: Financial Services

Time used: Less than 12 months

Review Source: Capterra

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

4

Reviewed July 2021

Great email marketing and SMTP offering

Fantastic experience so far. The only product I've found that fits my needs to send API programmatically driven email campaigns. I've only had to contact support twice during deployment and both times they were extremely helpful and responsive to solve my edge case queries, and I am still on the free tier!

Pros

I was looking for a low cost provider to set up API based email campaigns at a low cost. After trialing numerous providers including more established companies, Sendpulse was the most suitable for my needs with the most features and came with the lowest cost.

Cons

Some of the API and user documentation could be improved, but I have found their customer support easily fills the gap if there is any. More examples in the documentation for common use cases like using API to send emails from contact lists would be super helpful.

Reasons for choosing SendPulse

Features and cost

Reasons for switching to SendPulse

API lacked the features for my intended purpose

Response from SendPulse

Thanks for your review, Keith!

Replied August 2021

Popular SendPulse Comparisons