SendPulse Software


SendPulse is a cloud-based marketing solution that allows users to manage email, text messaging and push notifications through a single platform. It is suitable for small and midsize businesses.

SendPulse’s email features allows users to set up emails with a drag-and-drop editor and ready-made templates. Users can check the performance of their email campaigns with A/B testing tools. SendPulse also provides email servers with reputed IP addresses to help ensure email delivery.

Users can send instant and personalized notifications to customers' devices using the SendPluse push notification feature. SendPulse’s text messaging service allows users to send messages to more than 200 countries. The messaging service can send texts automatically based on a user-defined schedule. Predictive analytics tools help determine when to message clients.

Support is provided through an online knowledge base, over the phone and via email. SendPulse is available with a monthly subscription or pay-as-you-go pricing.



74 Reviews of SendPulse

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 74 reviews

November 2018

Aniket from Invest First Realty

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

5 of 5

November 2018

Very well integrated email and SMS marketing service.

It is one of my primary source for email marketing. And it is very effective in generating good revenue for my company.

Pros

Its simple user interface and great deliverability makes it one of the best email marketing tool of this industry. It is also well integrated with SMS service which is a great tool for me. Simultaneously I can use both for my product promotions. Both gives amazing results.

Cons

Till now I didn't see any major problem in this software. Sometimes it bothers me when it takes longer time for campaign approval.

November 2018

Mike from Mike Slavin Digital

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

5 of 5

November 2018

Best Software for Push Notifications

Pros

I love using this to capture a push notifications subscription base. Pretty easy to set-up and they have an intuitive campaign builder.

Cons

Trying to remove the SendPulse branding buy paying for an account (they offer unlimtied free subscribers) but I haven't been able to get the payment to process yet.

November 2018

Jeffry from Self-employed

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

November 2018

Your Email Campaigns and More

Pros

Everybody says that the money is in the list, and SendPulse takes that statement to the next level. Not only the service helps you manage your mailing list, but​ it also does SMS, web push notification, and Facebook chat (coming soon at the time of writing).

Cons

As intuitive as any mailing list managers could be, setting up a list always takes a lot of effort. And SendPulse is​ no different.

November 2018

Chetan from Lux Group

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Convenient designer to create a newsletter

Pros

I use SendPulse to notify clients of promotions for our services. I like a very convenient designer: he offers several options for the finished letter, which remains to be edited a bit. Thanks to this constructor, creating a mailing does not cause problems even for new employees with no work experience.

Cons

You can sort contacts only alphabetically, and this is not always convenient. Sometimes you need to make a newsletter for certain regions, and then you have to find and highlight the right contacts yourself.

November 2018

Jakub from Gemius Polska

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Inexpensive Mailing Solution

Pros

We use SendPulse to notify our customers about new promotions and offers. The service has everything you need: a simple interface, templates for preparing letters and the ability to track statistics.

Cons

There are no critical flaws. But for convenience, you can add the ability to edit images directly in SendPulse. For example, in order to be able to do cropping, tighten the contrast, exposure.

November 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

5 of 5

November 2018

Customer Communication Powerhouse

Allowed use to move all our e-mail campaigns into other verticals and devices (SMS and web-push).

Pros

I like how SendPulse has the ability to send e-mail, SMS, web-push notifications at a fair price.

Cons

I didn't find any cans. I would like to see more tutorials and blogs that demonstrate all the features.

November 2018

Anna from iProspect Russia

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

In general, I liked the program

Pros

As soon as you start the program, it becomes clear that it will be easy to understand, the interface is very attractive, intuitive. For business executives there is a bonus - this is the preparation of very detailed, detailed reports. The technical support service provides round-the-clock support and advice to customers.

Cons

I did not like the fact that telephone numbers and postal addresses could not be synchronized. Periodically there are problems with the computer security system, it happens that the sent letters get into spam.

November 2018

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

November 2018

One of the best email marketing application with clean interface.

Pros

Its clean web interface makes it users first choice for email marketing. Users don't need any technical lessons to operate this app. From setting up account to sending an email campaign and analysis of that email campaign through reporting, everything will be done in just 20 minutes. Its Drag and Drop editor saves a lot of time in designing of email contents.

Cons

Its customer service is not very quick and campaign approval takes time. And the people who don't have much money for marketing will find its pricing very steep.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Decent delivery rate at affordable price.

Overall, SendPulse offers satisfactory emailing results.

Pros

SendPulse could really give a tough competition to other bigger email marketing services. I happened to use (still using) its SMTP services as it offers a satisfactory delivery rate. The customer support is also extremely friendly and helpful.

Cons

The only thing that I don't like about SendPulse is that it has a per hour sending limit. To use it, I'd have to create a batch of email lists for hourly sending.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

October 2018

Closed Our Free Account

The biggest mistake, we moved to Sendplus and listen to their lies.

Pros

This worked as a SMTP, the rest is not working.

Cons

They closed our live account, with a bourgeois excuse that we had too high bounce backs, how we were using the SMTP for table booking, no one added wrong email. The main reason was that we were not paying for it.

October 2018

Natalia from Manpower

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

The service facilitates many tasks

Pros

We use SendPulse for over a year. We chose this particular service, since the price for a subscription is on average 50% lower than that of competitors. At the same time, the functionality of the service is not inferior to them. Mailing automation works fine, the attached files do not disappear.

Cons

There are no complaints about the work of the service. But we had such a case, when for a month’s subscription, we had twice the amount withdrawn from the card. We wrote to the support service and in a month everything was returned. But why it did not happen to us explained.

October 2018

Anonymous

Verified Reviewer

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

October 2018

Bulk emailing made easy with SendPulse.

Pros

The best think which i found in this app is its Drag and Drop Editor. I do not need any technical knowledge to operate it for designing my newsletters.

Cons

As a non-technical user i require more number of templets for getting an idea to improve my newsletters. But here in this app i found less categories in templets.

October 2018

Ran from LastMileLink Technologies

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

October 2018

Good service for small business

Pros

The main advantage of SendPulse is that the subscription price is twice as low as that of competitors. This is especially important for small businesses when excess costs are not permissible. The service works fine, and support, as stated, helps users 24/7.

Cons

Here are a few drawbacks that I would like to point out separately: the created, but not yet sent mailing list sometimes disappears, from time to time pictures are not displayed. Also, I don’t like the mobile app - it needs to be finalized urgently, as the text moves erratically.

September 2018

Dmitry from InfoShell

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

September 2018

A good application with a user-friendly interface

Pros

This application we use to regularly send emails to our address database. The dispatch is easy to configure, select the necessary options, and then check the number of delivered emails. Pleases also the technical support team. We had a situation where we tried to organize mailing out an outdated address database, many of the addresses were no longer valid, and technical support staff helped us understand the problem and solve it.

Cons

The API of this application is horrible, it seems that developers have read several books, do not have their own practical experience and are not ready to meet users.

August 2018

Galina from Dev-Pro.net

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

3 of 5

Functionality

4 of 5

August 2018

Modern postal service for professional use

Pros

The convenient and easy interface of the program is combined in it with great functionality and it's very good. For example, there is an intuitive message designer, a lot of ready-made templates, and the distribution of messages is free.

Cons

Trigger letters are thought out badly, there are few conditions for them. Not always, but often there are cases where technical support takes a long time to respond to customers' requests.

August 2018

Milthon from welldone tours

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

Good software for start ups

good experience, easy to use and great interface

Pros

It is a good software for those entrepreneurs who are starting in the email marketing business, since you will have a very good experience. It has very good features that will allow you to develop an important part of your business that is email marketing

Cons

The number of contacts to send for free is very small and there are other applications that allow you to send much more without additional cost

July 2018

Robert from Www.robcrandall.org

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Use it every day

The ability to send multiple personalized emails and sms message to my whole list or I can segment down to a small group. Very good value.

Pros

The best thing I like about sendpulse is ease of use. You can very easily set up a automated email flow along with sms message all in the same program. You can build custom temples emails and SMS message. You have the ability to use variables to make your campaign be more personalized. You can import emails or build them with HTML builder also. Click and drop email builders make it very simple. You also earn credits that can be used to pay for services. Customer support is fast and. Very helpful.

Cons

The big issue is speed, they do have an issue when it comes to. Page speed when saving email templets. It can be a little frustrating when you are trying to fix something small.

April 2018

Zachariah from Debtfree

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

SendPulse fits our needs for bulk mailing to our many thousands of readers of our magazine.

The ability to send thousands of emails in one go. It helps manage campaigns to all our subscribers readers. We also get to use it to send messages to select smaller subgroups of our readers and subscribers or even our advertisers (in some cases).

Pros

The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide.

The software allows you to send a huge number of emails (to clean email addresses) with ease.

They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself).

Their support staff are polite and pretty prompt in dealing with queries and complaints. They tend to offer solutions where possible.

(For example, we had a mailing list that we had built over several years which had older addresses which had lapsed and expired and changed. When we tried to launch a campaign to those addresses many bounced back and they shut down the campaign midway. Initially, we were disappointed and irritated but after getting to chat with the support team we were offered good advice on cleaning our list. )

Cons

It would be good to have an email cleaner built into the software rather than having to use an external service.

I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos

April 2018

Michelle from Amazon

Company Size: 10,000+ employees

Review Source: GetApp


Ease-of-use

1 of 5

Value for money

1 of 5

Customer support

1 of 5

Functionality

1 of 5

April 2018

Useless if you have subscribers you're bringing with you.

Pros

It may have positives, but since it wouldn't allow me to import my subscribers the service was worthless to me.

Cons

I was unable to merge the subscribers from my website that had signed up for my newsletter which made the service worthless.

March 2018

Sam from mytaskhelper.com

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

4 of 5

March 2018

I don't like this service

Pros

After a while, using this "miracle" service, my letters began to fly to the "ban". Technical support eventually solved this problem. But only after they exhausted me all the nerves. And, trite, thieves - write off money without warning.

Cons

The main disadvantage is that when registering, you will have to specify the details of the bank card. The payment will be written off automatically and without notice. Technical support leaves much to be desired.