SendPulse Software


SendPulse is a cloud-based marketing solution that allows users to manage email, text messaging and push notifications through a single platform. It is suitable for small and midsize businesses.

SendPulse’s email features allows users to set up emails with a drag-and-drop editor and ready-made templates. Users can check the performance of their email campaigns with A/B testing tools. SendPulse also provides email servers with reputed IP addresses to help ensure email delivery.

Users can send instant and personalized notifications to customers' devices using the SendPluse push notification feature. SendPulse’s text messaging service allows users to send messages to more than 200 countries. The messaging service can send texts automatically based on a user-defined schedule. Predictive analytics tools help determine when to message clients.

Support is provided through an online knowledge base, over the phone and via email. SendPulse is available with a monthly subscription or pay-as-you-go pricing.

Email template editor
Email template editor
Email template editor
A/B testing
A/B testing
Campaign tracking
Campaign tracking
Email delivery status
Email delivery status
Campaign statistics
Campaign statistics

Supported Operating System(s):

Web browser (OS agnostic)



63 Reviews of SendPulse

Overall rating

4.5 / 5 stars

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Showing 1 - 20 of 63 reviews

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Natalia from Manpower

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

The service facilitates many tasks

Pros

We use SendPulse for over a year. We chose this particular service, since the price for a subscription is on average 50% lower than that of competitors. At the same time, the functionality of the service is not inferior to them. Mailing automation works fine, the attached files do not disappear.

Cons

There are no complaints about the work of the service. But we had such a case, when for a month’s subscription, we had twice the amount withdrawn from the card. We wrote to the support service and in a month everything was returned. But why it did not happen to us explained.

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Ease-of-use

Value for money

Customer support

Functionality

October 2018

Bulk emailing made easy with SendPulse.

Pros

The best think which i found in this app is its Drag and Drop Editor. I do not need any technical knowledge to operate it for designing my newsletters.

Cons

As a non-technical user i require more number of templets for getting an idea to improve my newsletters. But here in this app i found less categories in templets.

Ran from LastMileLink Technologies

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

October 2018

Good service for small business

Pros

The main advantage of SendPulse is that the subscription price is twice as low as that of competitors. This is especially important for small businesses when excess costs are not permissible. The service works fine, and support, as stated, helps users 24/7.

Cons

Here are a few drawbacks that I would like to point out separately: the created, but not yet sent mailing list sometimes disappears, from time to time pictures are not displayed. Also, I don’t like the mobile app - it needs to be finalized urgently, as the text moves erratically.

Dmitry from InfoShell

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

September 2018

A good application with a user-friendly interface

Pros

This application we use to regularly send emails to our address database. The dispatch is easy to configure, select the necessary options, and then check the number of delivered emails. Pleases also the technical support team. We had a situation where we tried to organize mailing out an outdated address database, many of the addresses were no longer valid, and technical support staff helped us understand the problem and solve it.

Cons

The API of this application is horrible, it seems that developers have read several books, do not have their own practical experience and are not ready to meet users.

Galina from Dev-Pro.net

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Modern postal service for professional use

Pros

The convenient and easy interface of the program is combined in it with great functionality and it's very good. For example, there is an intuitive message designer, a lot of ready-made templates, and the distribution of messages is free.

Cons

Trigger letters are thought out badly, there are few conditions for them. Not always, but often there are cases where technical support takes a long time to respond to customers' requests.

Milthon from welldone tours

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

August 2018

Good software for start ups

good experience, easy to use and great interface

Pros

It is a good software for those entrepreneurs who are starting in the email marketing business, since you will have a very good experience. It has very good features that will allow you to develop an important part of your business that is email marketing

Cons

The number of contacts to send for free is very small and there are other applications that allow you to send much more without additional cost

Robert from Www.robcrandall.org

Number of employees:  1 employee

Ease-of-use

Value for money

Customer support

Functionality

July 2018

Use it every day

The ability to send multiple personalized emails and sms message to my whole list or I can segment down to a small group. Very good value.

Pros

The best thing I like about sendpulse is ease of use. You can very easily set up a automated email flow along with sms message all in the same program. You can build custom temples emails and SMS message. You have the ability to use variables to make your campaign be more personalized. You can import emails or build them with HTML builder also. Click and drop email builders make it very simple. You also earn credits that can be used to pay for services. Customer support is fast and. Very helpful.

Cons

The big issue is speed, they do have an issue when it comes to. Page speed when saving email templets. It can be a little frustrating when you are trying to fix something small.

Zachariah from Debtfree

Ease-of-use

Value for money

Customer support

Functionality

April 2018

SendPulse fits our needs for bulk mailing to our many thousands of readers of our magazine.

The ability to send thousands of emails in one go. It helps manage campaigns to all our subscribers readers. We also get to use it to send messages to select smaller subgroups of our readers and subscribers or even our advertisers (in some cases).

Pros

The User Interface UI is fairly neat and tidy. The buttons and controls are fairly easy to figure out even without a walkthrough or guide.

The software allows you to send a huge number of emails (to clean email addresses) with ease.

They maintain a high level of integrity with regard to not sending spam (to protect themselves and yourself).

Their support staff are polite and pretty prompt in dealing with queries and complaints. They tend to offer solutions where possible.

(For example, we had a mailing list that we had built over several years which had older addresses which had lapsed and expired and changed. When we tried to launch a campaign to those addresses many bounced back and they shut down the campaign midway. Initially, we were disappointed and irritated but after getting to chat with the support team we were offered good advice on cleaning our list. )

Cons

It would be good to have an email cleaner built into the software rather than having to use an external service.

I hate to pay for anything but sometimes you have to. In the case of SendPulse i got a good deal on a special and am happy with the price i pay. Those using the software can control their budget and choose packages that suit their pocket but be aware that there are cos

Michelle from Amazon

Number of employees:  10,000+ employees

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Useless if you have subscribers you're bringing with you.

Pros

It may have positives, but since it wouldn't allow me to import my subscribers the service was worthless to me.

Cons

I was unable to merge the subscribers from my website that had signed up for my newsletter which made the service worthless.

Sam from mytaskhelper.com

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

March 2018

I don't like this service

Pros

After a while, using this "miracle" service, my letters began to fly to the "ban". Technical support eventually solved this problem. But only after they exhausted me all the nerves. And, trite, thieves - write off money without warning.

Cons

The main disadvantage is that when registering, you will have to specify the details of the bank card. The payment will be written off automatically and without notice. Technical support leaves much to be desired.

Eric from http://www.diamondvita.com

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

A real pipeline for e-mail marketing

Pros

Just a monster dispatch. I am very pleased with the program. In our database there are about 60 000 addresses. To check their quality by hand is simply unrealistic. It helps me to track in automatic mode which address does not work, who subscribed and who unsubscribed from the mailing. I have more than 10 mailings. Only to buy for all content - already a lot of time. Soft just saves me.

Cons

It is necessary to improve the autocomplete fields, make it more convenient. Also it does not hurt to fix problems with the entrance to your personal cabinet. Sometimes it slows down, you can only come in from the second or third attempt.

Santa from www.heal10.com

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

Convenient service of dispatch

Pros

Everything is implemented fairly simply and rationally, there is nothing superfluous, only the necessary functions. The program completely suits me, although some points can be improved. The ideal software does not happen. Tasks are constantly changing and developers are trying to follow the advanced trends.

Cons

Few standard templates. I would like to make my personal cabinet even more convenient. It is advisable to send notifications by SMS, not just e-mail. Data security must also be at its height.

Eric from www.heal10.com

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

The best service for e-mail marketing

Pros

All reports in a simple and accessible form are downloaded to me by mail and sent a notification by SMS. I have access to statistics at any time. This helps me make informed decisions and constantly keep in touch, not participating in the process directly.

Cons

It is necessary to urgently improve the autocompletion of fields and work with the interface. The private office is a whole fortress, where it is not easy to get to. Maybe it's good for security, but it complicates daily work.

Djohn from www.diamondvita.com

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

February 2018

I'm very pleased with the work of the application

Pros

In our company, management daily makes small newsletters to employees and uses SendPulse for this. This is a simple and convenient service that helps to establish communication.

Cons

As such, there are no shortcomings in the service, but before I pay money for the application and transfer the entire company to it, I advise you to first implement SendPulse in a small department.

Anna from https://mytaskhelper.ru

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

No cons of this service

I have been doing e-mail for a long time and sendpulse is the fourth service I use. And this is the most convenient service I've tested, in which I will definitely continue to work. I did not find anything uncomfortable or complicated, everything is intuitively understandable.

Pros

Simple and convenient editor
View statistics, click-through, charts
Easy management of address books
Polite quick support with clear tips
Ability to create very beautiful push notifications
Dashboard for multiple users

Cons

I managed to study not one service of e-mailing, and all had shortcomings, but SendPulse is still pleased, everything works fine.

Cler from http://www.diamondvita.com/

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Pleasant and convenient service

Pros

A large number of templates, handy designer, beautiful letters. The opportunity to live and quickly resolve the issue at 23:30 with an online consultant. Used almost a year and only the first time she paid a little.

Cons

It is not clear what the problem was - I had to talk to a consultant and he explained the difference in tariffs and traffic purchases. I would like to find these answers in the interface. Few letters open. I do not know what the problem is, or that they fall into SPAM or low-quality letters.

Ron from mytaskhelper.com

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

An auto payment was canceled without my knowledge!

Mailing lists work well enough. When you get into spam, the problem is solved quickly enough.

Pros

I've paid for the service once with a card, and then they switched on without my consent. I told tech support that you do not need to do this, but after a couple of months they withdrew the money again. That's terrible!

Cons

As soon as the problem with automatic write-off of funds is solved, the program can be called ideal.

Valerio from Wallace Solution

Number of employees:  2-10 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Very good

Easy and straight to the point, the UI design helps me easily get to where I need to be to do in the quickest way possible. Not necessary to spend days of self-teach in order to fully utilize what SendPulse has to offer.

Pros

This software has the classic functions of the programs of this type: drag-and-drop editor, detailed statistical reports for each campaign.

But it also has other not so usual as they can be: integration with Google Analytics, API integration with CRM systems.

Finally, it provides a high delivery capacity

Cons

It's a bit slow when it comes to deliver emails and importing the contact list. I could also use many more templates. The design of the template must be more flexible.

Igor from Netpeak Software

Specialty:  Software / IT

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Essential for email marketing

If you're looking for an email marketing tools, try this one.

Pros

Awesome segmenting and analytics features.
Virtually no problems with spam filters.
Very competitive price.

Cons

Nothing really worth complaining about. We had few issues on the technical side we had to resolve by contacting support, but nothing major.

Aditya from My Smurf

Number of employees:  11-50 employees

Ease-of-use

Value for money

Customer support

Functionality

December 2017

ignorant staff automatically turned my case to resolved when it wasn't.

nothing scamster

Cons

ignorant staff automatically turned my case to resolved when it wasn't.
I want my refund had not used single mail when you auto-renew my subs while i got it uncheck.
i will not recommend anyone to use this mail service provider


Displaying 1 - 20 of 63 reviews