Snapforce
What is Snapforce?
Snapforce offers a customer relationship management (CRM) system with three price options. This cloud-based product is a fit for B2B and B2C companies in almost any vertical and comes with a virtual phone system included with the solution. At the core of this system is the sales automation module. In addition, it offers integrated functionality for marketing automation, customer service and support, Web self-service, call center, field servi...
How much doesSnapforce Cost?
Price starts from $12.00 per monthStarts at $12 per user Additional Add-on's available.
Free trial: available
Free version: unavailable
What Features does Snapforce offer?What Features doesSnapforce offer?
Top Snapforce features and user ratings for each are:
4.7
(3)
4.8
(4)
5.0
(5)
What Deployment Options doesSnapforce offer?
Snapforce offers the following deployment options:
Snapforce does not offer:
Most Helpful Reviews for Snapforce
1 - 5 of 24 Reviews
Phil
Verified reviewer
Less than 2 years
Reviewed December 2016
Helps me to run my business
OVERALL RATING
EASE OF USE
5.0
VALUE FOR MONEY
5.0
CUSTOMER SUPPORT
5.0
FUNCTIONALITY
5.0
I manage relationships with hundreds of regional restaurant customers, as well as managing my 14 delivery drivers - I don't know how I would do that without Snapforce. It is usually the first thing I do when unlocking my phone every morning. Really is apart of our organization.
PROSNot restrictive, customizable regardless of your industry.
CONSAfter almost 2 years, there is nothing I am unhappy with.
Jean
51-200 employees
Internet
More than 2 years
Reviewed December 2020
Very pleased with Snapforce
OVERALL RATING
EASE OF USE
5.0
VALUE FOR MONEY
5.0
CUSTOMER SUPPORT
5.0
FUNCTIONALITY
5.0
Pleasant experience, the support team is helpful and responsive.
PROSEasy to get off the ground, took us only a few hours to get everything setup the way we needed it. The intricacies of our phone system took a little longer but worth it. Support team was very helpful and a pleasure to work with.
CONSWe wanted an easy way to white label the domain name of the system, but wasn't able to do it without changing something on our dns. Not a big deal but a little tricky to do.
Reasons for switching to Snapforce
Couldn't do what we needed to do, or if we could didn't know how and weren't able to get help from zoho support.
Thomas
51-200 employees
Real Estate
More than 2 years
Reviewed December 2022
Great Value! Excellent Product! Great bang for the buck!
OVERALL RATING
EASE OF USE
5.0
VALUE FOR MONEY
5.0
CUSTOMER SUPPORT
5.0
FUNCTIONALITY
5.0
Overall good product for the money
PROSGet all in one product solution for leads and followup
CONSEase of use, some fields need an auto refresh function
Paul
11-50 employees
Machinery
Less than 12 months
Reviewed June 2020
Horrible CRM!!!!!!!!!!!!!!
OVERALL RATING
EASE OF USE
1.0
VALUE FOR MONEY
1.0
CUSTOMER SUPPORT
1.0
FUNCTIONALITY
1.0
Horrible experience. Not all the data was transferred, basic functions don't work, be careful not to choose this CRM for your company
PROSNothing is good. I have nothing absolutely positive to say about this CRM
CONSTasks don't work, sorting contacts doesn't work, saving tasks doesn't work, emails don't show up on timeline, very, very not user friendly.
Reasons for switching to Snapforce
I made a mistake. Hubspot is great
Timothy
2-10 employees
Law Practice
Less than 2 years
Reviewed March 2021
good product, good value
OVERALL RATING
EASE OF USE
5.0
VALUE FOR MONEY
5.0
CUSTOMER SUPPORT
5.0
FUNCTIONALITY
5.0
The drip marketing is the big thing.
PROSEase of use, being able to look up people by phone or email is also helpful.
CONSWhen I have several entries for a client, I have to click on each one to see what's there. It would be nice to have once screen I could scroll through to see all notes without clicking each entry.
Reasons for switching to Snapforce
Agile couldn't do the drip marketing that we wanted. It was nothing but a database in the cloud. I could have done the same thing I was paying them for, with an excel sheet.
