About SpinCar

SpinCar is a cloud-based customer relationship management solution that helps businesses manage the entire lifecycle of an auto dealership through image capture, automotive merchandising and custom content generation to increase sales and customer engagement. Key features include panoramic interior imaging, embedded hotspots, on-boarding, training, monitoring and reporting/analytics. Designed for auto dealerships of all sizes, SpinCar provides online merchandising using automated synchronization, VIN scanner, image preview and wireless image upload. The centralized platform comes with multiple photographic controls such as computer vision algorithms, background blur, exposure, auto-focus and color adjustments to optimize customer experience and satisfaction. Additi...
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SpinCar User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 19 reviews

Allison

University Auto Center

Verified reviewer

Company size: 51-200 employees

Industry: Automotive

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed February 2019

Best Photography & Retargetting System!

Spincar has made my customer's shopping experience a truly unique one. The detailed hotspots as well as the 360 view both inside and out of the vehicle gives a true, realistic look at that vehicle and has helped a lot with sales, as the customer sees that we are being completely transparent about the vehicle and showing all of its features. The retargetting is above all else. The amount of data Spincar can collect from my customers and then use to bring them back o the site via multiple channels is amazing. My web traffic, VDP vies and leads are up all thanks to Spincar!

Pros

The amount of time the dealership can save taking photos with the system is astonishing and the retargetting is so in depth that it is vin specific and can even focus on the specific features the custom was interested in and integrate that information into the ad, causing the ads to be extremely effective. The retargetting alone has accounted for over 1/3 of my VDP views on my new & used inventory!

Cons

The only issues I have ever had have been resolved by support team! When I think the app needs an update or change, they do their best to accommodate that. This is the same for the display ads. This company is here for you to succeed.

Ben

Easy Auto / Sunrise Acceptance

Verified reviewer

Company size: 51-200 employees

Industry: Automotive

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed May 2019

Problems Solved

Pros

We had constant problems with consistency and quality. SpinCar solved both. In the digital age, customers visit countless websites vs. dealerships. SpinCar allows our customers to shop more thoroughly from home. We utilize their retargeting capabilities as well. The support team is hyper responsive and follows up on issues. Best bang for your buck in the automotive picture world.

Cons

My only request would be the figure out a way to make feature add on's retroactive to the rest of the inventory.

Omniah

Grace Auto Sales and Service, Inc.

Verified reviewer

Time used: Free Trial

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

1

Value for money

1

Customer support

1

Functionality

2

Reviewed March 2018

They take your money without permission

Pros

I like the idea/concept and looking for a company that can deliver on this technology, but SpinCar has a long way to go.

Cons

It screwed up my website and wiped out the original high quality photos with professional camera. The process that I would have to adopt to implement this system was very cumbersome. My request for refund of the money they took out BEFORE even going live or any approval of SEM has been ignored and its like they dropped off the face of the earth. I feel like I have been scammed pretty good... whatever you do, don't give them your financial information.

Tommy

Herring Ford-Lincoln

Verified reviewer

Company size: 11-50 employees

Industry: Automotive

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed November 2019

Amazing service!

We were able to cut our monthly operating costs by moving to SpinCar. In addition to the monthly savings, the process of taking pictures to having the pictures on our website went from days to less than 15 minutes. Also, our spins look amazing!

Pros

Very easy to use; frequent updates; unlimited spins/month; excellent equipment; professional results

Cons

I cannot think of a single concern that we have.

Reasons for switching to SpinCar

We wanted a quicker solution to upload our vehicle pics to our website.

Gary

Auto Trust USA

Verified reviewer

Company size: 11-50 employees

Industry: Automotive

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2019

Great Product!!

Pros

Provides unique interaction for customers on our website. So hard to set yourself apart nowadays and this offering allows us to 1 up the competition by being fully transparent and showing off the best features of our cars.

Cons

There is nothing that I consider to be a con for this product.

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