About Streak

Streak is a cloud-based customer relationship management (CRM) solution that helps small to large enterprises manage projects and fundraising campaigns via Gmail. Users can automatically receive task details in the inbox and sort through messages to retrieve specific results using the search functionality. Streak lets businesses send invitation links to various organizational departments and grant permissions to specific employees. Users can utilize performance reports to gain insights into product development processes and sales operations. Additionally, it offers mobile applications for iOS and Android devices, which lets users update customer details and share critical information with team members even from remote locations. Streak comes with an applicatio...

Streak Pricing

Personal - for personal users looking for a simple CRM solution: $0 Professional - for any sized business looking for a fully-featured CRM solution: $49/month billed annually or $59/month billed monthly. Enterprise: For any sized business looking for custom roles and premium support: $99/month billed annually or $129/month billed monthly.

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Available

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Streak User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 407 reviews

User Profile

PAUL

Information Technology and Services

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed December 2020

All CRM Systems should be this powerful and easy!

I will never use any other CRM system again. I have used possibly 7 or 8 in the past and Streak CRM is the best of all of them.

Pros

I love that Streak is part of my emails. You don't have to go to a seperate website and login and copy and paste things between the 2 systems. Everything is there in the same window as your Google Workspace emails.

Cons

It takes a little time to get to know the system and see how it will work for you. I see now that they more video tutorials and that has helped tremendously.

Reasons for choosing Streak

Price and simplicity.

Reasons for switching to Streak

I wanted an integrated solution rather than a separate system that wasn't part of my work flow.

Boris

Zero Molecule

Verified reviewer

Company size: 2-10 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

4

Functionality

5

Reviewed March 2021

A solid CRM that integrates into your daily life

We use Streak to create the whole task flow when starting a project for another company. It is a great tool to see where exactly we are in the integration process and how far along we are with each company we work with. It works well, and is reasonably priced. My favourite part is that it integrates into Gmail which makes it extremely convenient. Streak does not come without issues, but they are minor and not too bothersome.

Pros

It sits right there, in your Gmail inbox, ready to spring into action when you need it. Streak is an ingenious way to deal with CRM and is easy to remember to deal with, as your email is always open anyway. No need to switch tabs or use multiple different solutions for one task.

Cons

There were a few issues I found with Streak. Sometimes it takes ages to load and when I'm trying to follow up on an email, write a note for my team, and have three more tasks sitting in my head, the last thing I need is for my CRM to freeze out for 30 seconds. The other thing I noticed is that, every time I would load any other email address in the same browser, Streak would send me a notification that it should be enabled. It would be great if the Chrome extension would recognize which email address is open and not bother me when it is not the one that it should be managing.

Reasons for switching to Streak

Streak was more convenient - the way it integrates in Gmail made all the difference when switching over.

User Profile

Masturah

Celcom Axiata Berhad

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Telecommunications

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4

Reviewed August 2021

Gmail organization with Streak

On the long run, this software do help in managing my email and to analyzing my email data. I am quite satisfied.

Pros

Integrating my Gmail with Streak is very smooth and calling and managing my email data. It work directly from the Gmail application and no other additional software are needed. I can track the most important email and conversation and monitor it better.

Cons

It work quite slow and sometime it will crash the Gmail software. It just need to reopen or refresh the software back, but it is quite annoying after it happen quite frequently. The customer support also very slow in writing back all the inquiry email that i have sent.

Aldo

Nivula SA

Verified reviewer

Company size: 2-10 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

1

Customer support

1

Functionality

3

Reviewed November 2020

Support INEXISTENT

We are on a paid "Pro" plan and spend over 5.000USD per year for Streak. We are not talking the free plan - for free is a good tool (but limited to personal use and basic features). Probably all the good reviews come from free users. We are cloud software developers, so understand the technicalities and if we raise a question is always well described. But we NEVER get a competent answer, in the last case it took 13 days and three nonsense one-line semi-automatic reply to discover that the Streak "support" person did not even know that streak.readme.io is not just documentation to read, but is supposed to be interactive, you can test your API there, but it does not work and they don't bother. You can test this yourself, just try to use streak.readme.io...

Pros

easy to use and setup, integration with Gmail, but it' a toy

Cons

Support is completely inexistent, they do not answer AT ALL or send canned answers without any brain in them. We are on a paid Pro plan and we have been consistently experiencing this problem for one year. Going to appoint a lawyer to get our money back.

Anonymous

Verified reviewer

Company size: 11-50 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

3

Customer support

3

Functionality

4

Reviewed May 2021

An excellent CRM for multiple business management from your Gmail inbox

We can follow multiple businesses and operations from within Gmail, despite how challenging it becomes to distinguish emails.

Pros

1. No need to leave your email front-end to manage your customer interactions 2. You can customize stages and pipelines in any way you want - no limitations on pipelines 3. Easy to enter meeting and call notes 4. Easy to select the case box from each email 5. Read receipts for Gmail - Extremely Useful!

Cons

1. Colour-coding to distinguish emails and stages does not work when you have many cases in the same stage/colour. 2. It becomes very slow if you are having many emails tagged 3. It does not load the pipelines quickly and it takes time to refresh

Reasons for choosing Streak

1. Easy to use 2. Gmail open and read receipts!

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