Streak

SysAid

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Ratings & Reviews

Overall Rating

4.51 / 5 (370)

4.36 / 5 (179)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

February 14, 2020

January 21, 2020

Pros/Cons

  • Pros

  • Love the option to split messages into different threads. This is primarily what I use it for. Very easy to see where each contact is in the pipeline. Very easy to set up customization.

  • It's amazingly easy to use and to set up. I use it to track Open-Rate on emails and a couple of things more and it works great!

  • Cons

  • It would be nice to have a better reporting, other than that everything is great, I am very satisfied.

  • streak offers a lot more than just email tracking, and im not interested in pipelines or other features, but honestly i can just ignore that stuff

  • Pros

  • We evaluated several products however this one had it all. It was easy to purchase, configure and implement. Has great reporting features and dashboards.

  • The system is very intuitive and user friendly. I like the idea that users can open a ticket only via the e-mail.

  • Cons

  • The only issues I would say crop up sometimes is support. On the occasion that I run into an issue, I have had trouble getting the support I need.

  • It sometimes feels cluttered but there are so many features we have enabled, I'm not sure if it's possible to avoid the clutter.

Product Demo & Pricing

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Advisor Recommendations & User Awards

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(in the last 30 days)

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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