SuiteCRM vs Webex Suite
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4 / 5
4.3 / 5
Value for Money
4.7 / 5
4.2 / 5
Customer Support
3.4 / 5
4.2 / 5
Functionality
4.3 / 5
4.3 / 5
Last Review Written
May 23, 2024
September 11, 2024
Pros/Cons
Pros
- I've been using it for a while now and like the capabilities that this CRM offers. I also like that there is a huge community that helps with feedback and sharing their experience.
- I absolutely love that this CRM is fully opensource and if you are confident enough free to use. You can have a CRM as powerful as SalesForce for the opportunity cost of self installation.
- The ability to use SuiteCRM and customize it to your needs is FANTASTIC. We needed a catering management tool, everything on the market was out of our price range, or did not provide what we wanted.
Cons
- Bad UI/UX, cannot be customized without touching the core codes, bad code structure, just use it as is, adds on are very expensive.
- Moving servers or performing updates often requires trouble shooting. If you are not up for that you should use their hosted service.
- So, I did not found any special type of cons with SuiteCRM Customization, Integration & Migration. Sometime have Implementation code error.
Pros
- It is best secure and convenient platform that provide great user interface and easy options to handle meetings.
- I had a very positive experience with WebEx. As I mentioned above, the greatest benefit to me and my past employer was revenue and the prospects of more of it.
- This software is perfect for when my sales people hold webinars with prospective clients. The flexibility and functionality is great for what we need it for.
Cons
- It is not working properly on mobile phones. Sometimes, I have problems with my computer (not with software) and I try to use Webex on my mobile phone.
- The thing that i hated using this application that it was taking a hell lot of time to connect. A number of time It stopped showing the picture while someone is representing.
- This tool, designed for businesses, was not ideal to use from the perspective of a student. It has an odd interface and was constantly running in the background on my phone which was very annoying.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
N/A
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
