--- title: "SuperOffice CRM Software Reviews, Demo & Pricing - 2026" description: "Review of SuperOffice CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/superoffice-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / SuperOffice CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/superoffice-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/superoffice-profile/alternatives/) # SuperOffice CRM Review From €45-€160/month 5 plans Wondering if SuperOffice CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview SuperOffice CRM 4.2 [(133)](https://www.softwareadvice.com/crm/superoffice-profile/reviews/) Pricing Starting at €45.00 per user per month ### About SuperOffice CRM SuperOffice is a leading European CRM provider, guided by our mission to be Europe’s most loved CRM. We help growing businesses build valuable, effortless customer relationships with our award-winning CRM platform for sales, marketing and customer service. Key features include contact management, project and document management, email marketing, automated ticket routing and live chat integration. SuperOffice provides users with a central repository that allows them to manage their sales pipelines, marketing campaigns and customer support services. SuperOffice can either be installed on-premise or hosted in the cloud. Additionally, the solution also offers integration with multiple third-party applications such as Office 365, GSuite and more. Services are offered on a monthly subscription basis that includes support via phone and email. Pricing is per user per month, billed annually. The platform supports GDPR compliance for companies operating in European markets. Do you work for SuperOffice CRM? [Manage this product listing](https://www.g2.com/products/superoffice-crm/claim_requests/new?auto=true) Wondering if SuperOffice CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## SuperOffice CRM User Interface ## Popular SuperOffice CRM Alternatives Main Product SuperOffice CRM 4.2 [(133)](https://www.softwareadvice.com/crm/superoffice-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.08Value for money - 4.24Customer support - 4.05Functionality Pricing Starting at €45.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18810)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4092)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1727)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.49Value for money - 4.59Customer support - 4.49Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1789)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3481)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price ## SuperOffice CRM Pricing and Plans Starting price: €45.00 per month Free Trial Free Version Starter €45.00 per user, per month No plan information available Core €65.00 per user, per month No plan information available Growth (Most popular) €95.00 per user, per month No plan information available Plus €130.00 per user, per month No plan information available Super €160.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SuperOffice CRM Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of SuperOffice CRM Activity Dashboard Activity Tracking Adaptive Learning AI Copilot AI Text Generation Alerts/Notifications API Audience Targeting Autonomous Task Execution Brand Tracking Breadth of Partner Applications Business Card/Badge Scanning Calendar/Reminder System Calendar Sync Call Center Features Campaign Management Case Management Channel Management Collaboration Tools Commenting/Notes Commission Management Contact Database Contact Management Content Library Content Publishing Options Contract/License Management CRM Cross-system Integration Customer Contract Management Customer Database Customer Engagement Customer Social Profiles Customer Support Customer Support Portal Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Customization Data Import/Export Data Import & Export Tools Data Security Data Visualization Deal Management Decision Making Desktop Integration Document Classification Document & Content Mgmt. Document Management Document Storage Drag & Drop Electronic Signature Email Marketing Email Sequences Email Templates Email Tracking Engagement Tracking Event Triggered Actions Field Sales Management File Management Forecasting For iPad Devices For Mac Devices For Small Businesses Full Text Search Gamification Generative AI Interaction Tracking Internal Chat Integration Internationalization Knowledge Base Landing Pages/Web Forms Lead Assignment Lead Capture Lead Generation Lead Management Lead Nurturing Lead Qualification Lead Scoring Marketing Automation Marketing ROI Analytics Mobile Access Mobile App Mobile User Support Monitoring Multi-Channel Communication Multi-step Planning Natural Language Interaction Opportunity Management Opportunity & Pipeline Mgmt. Output Document Generation Partner Relationship Mgmt. (PRM) Performance and Reliability Pipeline Reports Predictive Analytics Prioritization Proactive Assistance Product & Price List Management Proposal Generation Prospecting Tools Quote & Order Management Real-Time Data Referral Tracking Reminders Reporting Reporting & Statistics Role-Based Permissions Sales Reports Sales Trend Analysis Sandbox / Test Environments Search/Filter Sentiment Analysis Social Collaboration Features Social Media Monitoring Social Network Integration Social Promotion Softphone SSL Security Support Analytics Surveys & Feedback Tagging Third-Party Integration Third-Party Integrations User, Role, and Access Management Visual Analytics Web-based Deployment Workflow Automation Workflow Capability ## SuperOffice CRM Integrations Zapier Integration rated undefined from -1 review HubSpot Marketing Hub Integration rated undefined from -1 review Tripletex Integration rated undefined from -1 review Unit4 ERP Integration rated undefined from -1 review SAP Analytics Cloud Integration rated undefined from -1 review Goava Integration rated undefined from -1 review See all 23 integrations ## SuperOffice CRM User Reviews ## SuperOffice CRM customer ratings - Overall rating: 4.2/5 - Total reviews: 133 ### Rating distribution - 5 stars: 47 reviews (35%) - 4 stars: 72 reviews (54%) - 3 stars: 8 reviews (6%) - 2 stars: 6 reviews (5%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 4.1/5 - Customer support: 4.2/5 - Functionality: 4.1/5 --- ### User-Friendly Interface with the core essentials - Overall rating: 5/5 - Reviewer: Martin B. - Verified reviewer: Yes - Industry: Research - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered Been using other CRM-systems and to be honest SO is the one that has been easiest to work with. Navigation through companies, contacts and also the ease to search and find for information is the thing that makes me use the CRM. For a small company that needs a tool to make all company data visual and easy to access for their daily routines I will gladly recommend the SO application. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros User-friendly interface Integration with Microsoft Office 365 ERP integration #### Cons Experience with web version compairing to core version Visual aspect could be improved --- ### Save time and increase overview - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered Good product, easy to use. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Bus storing all the customer and supplier data in one user friendly CRM package we save a lot of searching time. Who sent when the message? As it is userfriendly even salesman work happy with it, not only office people. #### Cons Some bugs are annoying and the repair information is slow and merely on the online software. On premesis takes longer or does not happen at all. Some features seem to be invented by software guys or girls but ptobably not first presented to a user panel. --- ### Outdated CRM, not built for deployment in the cloud - Overall rating: 2/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used weekly for less than 2 years - Reviewed: November 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We have recently decided to move away from SuperOffice to a new CRM #### Ratings breakdown - Ease of use: 2/5 - Customer support: 5/5 - Functionality: 2/5 #### Pros Integrated quoting Some external apps (although very few) #### Cons The UI is extremely clunky, looks like an installer-based application that they have tweaked to be able to deploy to the cloud. It does not support having multiple tabs open in the browser. The integration to O365 is OK when it works, but it frequently disconnects and requires a re-install. More importantly, it is not built to support a sales process. 50% of the product seems to be affected by some kind of unfortunate workaround/tradeoff they have made as they scaled from a digital rolodex to an attempt to be a proper CRM solution. --- ### SuperOffice: Easy to use, very good support - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Pharmaceuticals - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered SuperOffice makes it very easy for me to manage my clients. It's also nice to see everyone's activity in my team. When there's some issue, SuperOffice support is very fast answering questions and solving problems. That's one of the things i admire most. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The way you can arrange your variable information. It's easy to make a selection based on several factors. In that way we can perform well in several marketing activities #### Cons The development; there are not so many new features introduced last year. --- ### Great CRM that helps our company in different fields (finance-sales-marketing-support) - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Computer Software - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The diversity of the different modules and the ease of use in general. SuperOffice helps our marketing, support, finance and sales departments to work close together and to have a beneficial CRM working to satisfy all these departments. #### Cons That not all of my colleagues are using SuperOffice to the fullest extend, but we're working on this and hopefully soon to get the most our of SuperOffice. --- ### Using it for decades now and still using it every day. That means something. - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2018 - Review source details: This review was submitted organically. No incentive was offered Knowledge of customers, documents ordened, GDPR compliant #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Complete solution including document control, mail-functionality and now also on-line so less local maintenance. Also the IOS Apps function great. #### Cons There are for us not much downsides on the product, but if i had to name one it would be faster starting speed online. (but maybe that is because of the connections sometimes) --- ### Good platform with highly customizable, but expensive - Overall rating: 4/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: November 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Using it as ticketing system. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros It's possible to write a lot of customizations and to adjust it just as you wish. Fast and robust system #### Cons Price is too high. If you can't develop SuperOffice self, you will have to pay huge amounts for every small update. Not ITIL compatible, not for IT departments - you can get much more in-box in alternative products in the same price. --- ### 1+1=3 - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Wholesale - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2018 - Review source details: This review was submitted organically. No incentive was offered Taking over the work load of my colleague during holidays / absence. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros This software helps me to work on many different topics at the same moment. It saves a lot of time as meetings are not necessary anymore. My colleague can follow easily what needs to be done when I am not around. #### Cons It is sometimes working too slow when opening an e-mail. --- ### Superoffice really good CRM - Overall rating: 5/5 - Reviewer: Michael M. - Verified reviewer: Yes - Industry: Electrical/ Electronic Manufacturing - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2019 - Review source details: This review was submitted organically. No incentive was offered Really good and fast support if anything would fail #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros We have used Superoffice for over 15 years and the Superoffice CRM online version is a really good product, easy to use and easy to connect on whatever platform you are on #### Cons Really nothing to complain about works really good --- ### One of the best CRM tools! - Overall rating: 4/5 - Reviewer: Lay San T. - Verified reviewer: Yes - Industry: Automotive - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: September 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We will get reminder to return call for follow up. Its a great tool to improve customer satisfaction! #### Ratings breakdown - Ease of use: 4/5 - Functionality: 3/5 #### Pros Very easy to use, allow users to customize it to their preference. It helps me in my daily jobs, it saves me a lot of time, improve my time management as well. #### Cons so far so good, maybe it could be better if able to integrate with other software?! The user interface is slightly outdated. --- Showing 1 - 10 of 133 Reviews [See All Reviews](https://www.softwareadvice.com/crm/superoffice-profile/reviews/) ## SuperOffice CRM Popular Comparisons [Salesforce Sales Cloud vs SuperOffice CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/67453-superoffice/)[Zendesk Suite vs SuperOffice CRM](https://www.softwareadvice.com/compare/26892-Zendesk/vs/67453-superoffice/)[LiveChat vs SuperOffice CRM](https://www.softwareadvice.com/help-desk/livechat-profile/vs/superoffice/)[LiveAgent vs SuperOffice CRM](https://www.softwareadvice.com/crm/liveagent-profile/vs/superoffice/)[Freshdesk vs SuperOffice CRM](https://www.softwareadvice.com/crm/freshdesk-profile/vs/superoffice/)[Tidio vs SuperOffice CRM](https://www.softwareadvice.com/crm/superoffice-profile/vs/tidio-chat/)[Dynamics 365 vs SuperOffice CRM](https://www.softwareadvice.com/compare/67453-superoffice/vs/106335-Dynamics-365/) [Compare All Alternatives](https://www.softwareadvice.com/crm/superoffice-profile/alternatives/) ## Other Top Recommended CRM Software [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18810) Recently recommended **90** times [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (256) Recently recommended **84** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (506) Recently recommended **54** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **50** times Stuck Between Options? Our experts can help you compare SuperOffice CRM with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice