# SuperOffice CRM Software Reviews, Demo & Pricing - 2026

> Review of SuperOffice CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/crm/superoffice-profile

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SuperOffice CRM

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Overview

[Reviews](https://www.softwareadvice.com/crm/superoffice-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/superoffice-profile/alternatives/)

# SuperOffice CRM 2026: Benefits, Features & Pricing

Wondering if SuperOffice CRM is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

SuperOffice CRM

4.2

[(132)](https://www.softwareadvice.com/crm/superoffice-profile/reviews/)

Pricing

Starting at €45.00 per month

### About SuperOffice CRM

SuperOffice is a leading European CRM provider, guided by our mission to be Europe’s most loved CRM. We help growing businesses build valuable, effortless customer relationships with our award-winning CRM platform for sales, marketing and customer service.

Key features include contact management, project and document management, email marketing, automated ticket routing and live chat integration.

SuperOffice provides users with a central repository that allows them to manage their sales pipelines, marketing campaigns and customer support services.

SuperOffice can either be installed on-premise or hosted in the cloud. Additionally, the solution also offers integration with multiple third-party applications such as Office 365, GSuite and more.

Services are offered on a monthly subscription basis that includes support via phone and email. Pricing is per user per month, billed annually.

The platform supports GDPR compliance for companies operating in European markets.

Wondering if SuperOffice CRM is right for your organization?

Our CRM Software selection experts can help you in 15 minutes or less.

## SuperOffice CRM User Interface

## Popular SuperOffice CRM Alternatives

Main Product

SuperOffice CRM

4.2

[(132)](https://www.softwareadvice.com/crm/superoffice-profile/reviews/)

Ratings Breakdown

-   4.14Ease of use
-   4.08Value for money
-   4.24Customer support
-   4.05Functionality

Pricing

Starting at €45.00 per month

Get Price

Alternative Product

[Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)

4.4

[(18786)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/)

Ratings Breakdown

-   3.99Ease of use
-   4.05Value for money
-   4.13Customer support
-   4.38Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/)

4.4

[(4081)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/)

Ratings Breakdown

-   4.33Ease of use
-   4.16Value for money
-   4.26Customer support
-   4.36Functionality

Pricing

Starting at $55.00 per month

Get Price

Alternative Product

[LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/)

4.6

[(1725)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/)

Ratings Breakdown

-   4.65Ease of use
-   4.49Value for money
-   4.59Customer support
-   4.49Functionality

Pricing

Starting at $25.00 per month

Get Price

Alternative Product

[LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/)

4.7

[(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/)

Ratings Breakdown

-   4.57Ease of use
-   4.64Value for money
-   4.69Customer support
-   4.57Functionality

Pricing

Starting at $15.00 per month

Get Price

Alternative Product

[Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/)

4.5

[(3448)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/)

Ratings Breakdown

-   4.48Ease of use
-   4.41Value for money
-   4.49Customer support
-   4.35Functionality

Pricing

Starting at $19.00 per month

Get Price

## SuperOffice CRM Pricing and Plans

Starting price: €45.00 per month

Free Trial

Free Version

Starter

€45.00

per user, per month

No plan information available

Core

€65.00

per user, per month

No plan information available

Growth (Most popular)

€95.00

per user, per month

No plan information available

Plus

€130.00

per user, per month

No plan information available

Super

€160.00

per user, per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## SuperOffice CRM Features

-   Popular features found in CRM
    
    Calendar Management
    
    Customer Journey Mapping
    
    Email Management
    
    Quotes/Estimates
    
    Reporting/Analytics
    
    Sales Pipeline Management
    
    Segmentation
    
    Task Management
    
    Territory Management
    
    Workflow Management
    
-   More features of SuperOffice CRM
    
    Access Controls/Permissions
    
    Activity Dashboard
    
    Activity/News Feed
    
    Activity Tracking
    
    Alerts/Escalation
    
    Alerts/Notifications
    
    API
    
    Appointment Scheduling
    
    Assignment Management
    
    Automated Routing
    
    Autoresponders
    
    Calendar/Reminder System
    
    Calendar Sync
    
    Call Center Management
    
    Campaign Management
    
    Chatbot
    
    Collaboration Tools
    
    Commenting/Notes
    
    Contact Database
    
    Contact Management
    
    CRM
    
    Customer Database
    
    Customer Portal
    
    Customizable Fields
    
    Customizable Forms
    
    Customizable Reports
    
    Customizable Templates
    
    Data Import/Export
    
    Document Management
    
    Document Storage
    
    Drag & Drop
    
    Electronic Signature
    
    Email Marketing
    
    Email Templates
    
    Event Triggered Actions
    
    Forecasting
    
    Help Desk Management
    
    Inbox Management
    
    Incident Management
    
    Interaction Tracking
    
    Internal Chat Integration
    
    Kanban Board
    
    Knowledge Base Management
    
    Knowledge Management
    
    Language Detection
    
    Lead Capture
    
    Lead Generation
    
    Lead Management
    
    Lead Qualification
    
    Macros/Templated Responses
    
    Marketing Automation
    
    Mobile Access
    
    Mobile App
    
    Mobile Interface
    
    Multi-Channel Communication
    
    Multi-Language
    
    Opportunity Management
    
    Performance Metrics
    
    Prioritization
    
    Prospecting Tools
    
    Queue Management
    
    Real-Time Monitoring
    
    Real-Time Reporting
    
    Referral Tracking
    
    Reminders
    
    Reporting & Statistics
    
    Sales Forecasting
    
    Sales Reports
    
    Search
    
    Search/Filter
    
    Self Service Portal
    
    Service Level Agreement (SLA) Management
    
    Support Ticket Management
    
    Support Ticket Tracking
    
    Surveys & Feedback
    
    Task Automation
    
    Third-Party Integrations
    
    Workflow Automation
    

## SuperOffice CRM Integrations

Microsoft 365

Integration rated undefined from -1 review

Dynamics 365 Business Central

Integration rated undefined from -1 review

Dynamics 365

Integration rated undefined from -1 review

24SevenOffice

Integration rated undefined from -1 review

Gmail

Integration rated undefined from -1 review

Zapier

Integration rated undefined from -1 review

See all 12 integrations

## SuperOffice CRM User Reviews

Overall Rating

4.2

Ratings Breakdown

5

36%

4

54%

3

6%

2

5%

1

0%

Secondary Ratings

Ease of Use

4.1

Value for money

4.1

Customer support

4.2

Functionality

4.1

MB

Martin B.

Verified reviewer

Research

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

User-Friendly Interface with the core essentials

5

Been using other CRM-systems and to be honest SO is the one that has been easiest to work with. Navigation through companies, contacts and also the ease to search and find for information is the thing that makes me use the CRM. For a small company that needs a tool to make all company data visual and easy to access for their daily routines I will gladly recommend the SO application.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

User-friendly interface Integration with Microsoft Office 365 ERP integration

Cons:

Experience with web version compairing to core version Visual aspect could be improved

Read More

VR

Verified

Reviewer

Mechanical or Industrial Engineering

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

Save time and increase overview

4

Good product, easy to use.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

5

Functionality

Pros:

Bus storing all the customer and supplier data in one user friendly CRM package we save a lot of searching time. Who sent when the message? As it is userfriendly even salesman work happy with it, not only office people.

Cons:

Some bugs are annoying and the repair information is slow and merely on the online software. On premesis takes longer or does not happen at all. Some features seem to be invented by software guys or girls but ptobably not first presented to a user panel.

Read More

VR

Verified

Reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed November 2018

Outdated CRM, not built for deployment in the cloud

2

We have recently decided to move away from SuperOffice to a new CRM

Ratings Breakdown

2

Ease of use

5

Customer support

2

Functionality

Pros:

Integrated quoting Some external apps (although very few)

Cons:

The UI is extremely clunky, looks like an installer-based application that they have tweaked to be able to deploy to the cloud. It does not support having multiple tabs open in the browser. The integration to O365 is OK when it works, but it frequently disconnects and requires a re-install. More importantly, it is not built to support a sales process. 50% of the product seems to be affected by some kind of unfortunate workaround/tradeoff they have made as they scaled from a digital rolodex to an attempt to be a proper CRM solution.

Read More

VR

Verified

Reviewer

Pharmaceuticals

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

SuperOffice: Easy to use, very good support

4

SuperOffice makes it very easy for me to manage my clients. It's also nice to see everyone's activity in my team. When there's some issue, SuperOffice support is very fast answering questions and solving problems. That's one of the things i admire most.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

The way you can arrange your variable information. It's easy to make a selection based on several factors. In that way we can perform well in several marketing activities

Cons:

The development; there are not so many new features introduced last year.

Read More

VR

Verified

Reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

Great CRM that helps our company in different fields (finance-sales-marketing-support)

4

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

The diversity of the different modules and the ease of use in general. SuperOffice helps our marketing, support, finance and sales departments to work close together and to have a beneficial CRM working to satisfy all these departments.

Cons:

That not all of my colleagues are using SuperOffice to the fullest extend, but we're working on this and hopefully soon to get the most our of SuperOffice.

Read More

VR

Verified

Reviewer

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

Using it for decades now and still using it every day. That means something.

5

Knowledge of customers, documents ordened, GDPR compliant

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Complete solution including document control, mail-functionality and now also on-line so less local maintenance. Also the IOS Apps function great.

Cons:

There are for us not much downsides on the product, but if i had to name one it would be faster starting speed online. (but maybe that is because of the connections sometimes)

Read More

VR

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed November 2017

Good platform with highly customizable, but expensive

4

Using it as ticketing system.

Ratings Breakdown

3

Ease of use

2

Value for money

4

Customer support

2

Functionality

Pros:

It's possible to write a lot of customizations and to adjust it just as you wish. Fast and robust system

Cons:

Price is too high. If you can't develop SuperOffice self, you will have to pay huge amounts for every small update. Not ITIL compatible, not for IT departments - you can get much more in-box in alternative products in the same price.

Read More

VR

Verified

Reviewer

Wholesale

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2018

1+1=3

5

Taking over the work load of my colleague during holidays / absence.

Ratings Breakdown

4

Ease of use

4

Value for money

5

Customer support

4

Functionality

Pros:

This software helps me to work on many different topics at the same moment. It saves a lot of time as meetings are not necessary anymore. My colleague can follow easily what needs to be done when I am not around.

Cons:

It is sometimes working too slow when opening an e-mail.

Read More

MM

Michael M.

Verified reviewer

Electrical/ Electronic Manufacturing

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Superoffice really good CRM

5

Really good and fast support if anything would fail

Ratings Breakdown

5

Ease of use

4

Value for money

5

Customer support

5

Functionality

Pros:

We have used Superoffice for over 15 years and the Superoffice CRM online version is a really good product, easy to use and easy to connect on whatever platform you are on

Cons:

Really nothing to complain about works really good

Read More

Lay San T.

Verified reviewer

Automotive

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2019

One of the best CRM tools!

4

We will get reminder to return call for follow up. Its a great tool to improve customer satisfaction!

Ratings Breakdown

4

Ease of use

3

Functionality

Pros:

Very easy to use, allow users to customize it to their preference. It helps me in my daily jobs, it saves me a lot of time, improve my time management as well.

Cons:

so far so good, maybe it could be better if able to integrate with other software?! The user interface is slightly outdated.

Read More

Showing 1 - 10 of 132 Reviews

[See All Reviews](https://www.softwareadvice.com/crm/superoffice-profile/reviews/)

## SuperOffice CRM Popular Comparisons

[Salesforce Sales Cloud vs SuperOffice CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/67453-superoffice/)[Zendesk Suite vs SuperOffice CRM](https://www.softwareadvice.com/compare/26892-Zendesk/vs/67453-superoffice/)[LiveChat vs SuperOffice CRM](https://www.softwareadvice.com/help-desk/livechat-profile/vs/superoffice/)[LiveAgent vs SuperOffice CRM](https://www.softwareadvice.com/crm/liveagent-profile/vs/superoffice/)[Freshdesk vs SuperOffice CRM](https://www.softwareadvice.com/crm/freshdesk-profile/vs/superoffice/)[Tidio vs SuperOffice CRM](https://www.softwareadvice.com/crm/superoffice-profile/vs/tidio-chat/)[HelpDesk vs SuperOffice CRM](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/vs/superoffice/)[Dynamics 365 vs SuperOffice CRM](https://www.softwareadvice.com/compare/67453-superoffice/vs/106335-Dynamics-365/)

[Compare All Alternatives](https://www.softwareadvice.com/crm/superoffice-profile/alternatives/)

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