Survicate Software


 

Survicate is a cloud-based customer relationship management (CRM) solution for small to midsize businesses in a variety of industries. It offers a variety of ways to collect customer feedback.

Survicate feedback can be prompted by a variety of triggers including exit intent, page scroll, time delay as well as custom events. On page website widgets can be deployed to capture in-the-moment insights from current and potential customers.

Survicate can also ask follow-up questions or send calls to action based on previous answers. The solution comes preloaded with a number of premade surveys that can be customized. Surveys can be sent to targeted groups based on customer metrics.

Survicate offers a variety of appearance customization options as well as integration with a variety of popular marketing platforms. The solution is available to purchase on a monthly subscription basis.

 

Survicate - Targeted website survey
 
  • Survicate - Targeted website survey
    Targeted website survey
  • Survicate - Feedback widget
    Feedback widget
  • Survicate - Questionnaire
    Questionnaire
  • Survicate - Email survey
    Email survey
Supported Operating System(s):
Web browser (OS agnostic)

15 Reviews of Survicate

Showing 1-15 of 15

 

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Wojciech from testarmy.com

June 2015

June 2015

New ideas for quality leads

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We started to test survicate to generate more leads and feedback from our users on testarmy.com It works and we are happy using it.

Review Source: Capterra
 

Filip from InStream.io

June 2015

June 2015

Great lead generation tool

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Survicate helped us to understand clients needs. It's also a great tool to strenghten your relation with potential customers.

Review Source: Capterra
 

Jakub from Inspiring Solutions - Annual Conference on IT Implementation in Business
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2015

June 2015

Conversion simplified

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Survicate is a great tool which allows to collect a credible feedback from users. Due to its simplicity and a reasonable price Survicate outruns their competitors.

Pros

Easy to use, helpful customer service, cheap

Review Source: GetApp
 

Andrea from DataManent

June 2015

June 2015

Great!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

No cons, just pros.

Looks amazing, ease of use is 4.5/5 but not able to assign it through the answer (it's a ranking scale based on unit).
Advice: give a try and study all the features before contact the customer service :-) that always answered very very quickly to all your questions.

Review Source: Capterra
 

Alex from Intelclinic LLC

June 2015

June 2015

Best tool for convertible leads!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

- Easy and highly effective to use
- implementation takes few minutes
- great support team!
- great value for money, much cheaper than other tools and much more effective!

Review Source: Capterra
 

Marcin from SpeedUp Venture Capital Group

June 2015

June 2015

Simplicity and good value for money

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

One of the best tools for capturing and ananysing declarative data from your users. Highly recommeded

Review Source: Capterra
 

Karl from Cloud Testing

May 2015

May 2015

Effective conversion optimization tool

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Survicate helps us increase conversion rates of our website. We collect users¿ feedback and turn it into improvements. Setting up is easy similar to other analytical tools ¿ a few lines of JavaScript code so the marketing team can handle it on its own. We noticed one drawback: no integrations with Unbounce and Optimizely.

Review Source: Capterra
 

Marcin

May 2015

May 2015

Survicate helps us generate leads

Product Quality

Product Quality
Quality

This is a nice tool for collecting leads. Targeting allows to show surveys and leads only to users who are likely to be interested in purchasing. Most of leads forwarded to the sales team was of high quality and many resulted in closed sales. Without Survicate we would not have acquired those customers.

Pros

lots of high quality leads, HubSpot integration

Cons

customization of widgets took us a while

Review Source: GetApp
 

Peter from TestArmy

May 2015

May 2015

Survicate helps us generate leads

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This is a nice tool for collecting leads. Targeting allows to show surveys and leads only to users who are likely to be interested in purchasing. Most of leads forwarded to the sales team was of high quality and many resulted in closed sales. Without Survicate we would not have acquired those customers.

Review Source: Capterra
 

Peter

May 2015

May 2015

Effective conversion optimization tool

Product Quality

Product Quality
Quality

Survicate helps us increase conversion rates of our website. We collect users’ feedback and turn it into improvements. Setting up is easy similar to other analytical tools – a few lines of JavaScript code so the marketing team can handle it on its own. We noticed one drawback: no integrations with Unbounce and Optimizely.

Pros

Easy to install and use, customer support, price.

Cons

As mentioned, lack of integrations with Unbounce and Optimizely.

Review Source: GetApp
 

Michal from Brand24
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2015

May 2015

Cool way to improve conversion rates

Product Quality

Product Quality
Quality

Survicate is a great tool to direct your potential customers straight to the right answers / solutions within your product. It can improve your onboarding process as well as initial conversion rates from visitors to registered users.

Pros

Easy to use, well designed, great customer service.

Cons

I wish there would be more integrations, although I know they are currently working on this.

Review Source: GetApp
 

Jordan

May 2015

May 2015

Great app for a great price

Product Quality

Product Quality
Quality

I was looking for an affordable on-site survey tool and Survivate was far and away the cheapest will offering the same feature set as the old players in the game. Their interface is easy to use, and the widget design is very nice. I use it to ask users if anything is stopping them from buying something, and then giving them different responses depending on their answer.

Pros

- Cheap (compared to competitors)
- Sexy widget
- Super configurable
- Responsive support team

Cons

- Backend is slow at times

Review Source: GetApp
 


May 2015

May 2015

Great tool for conversion visits into leads

Product Quality

Product Quality
Quality

We used the app on car manufacturer webpage, due to intuitive design of a user interface we have seamlessly designed pop ups' scenarios and content which resulted in tripled growth of a number of online generated leads (without quality loss) and enhanced knowledge about customers' insights (e.g. demography, purchase intention, preferences, etc.).

Pros

- "descrete" and smart design (not invasive for page visitors)
- intuitive user's interface
- cost efficient tool for an immediate growth of online leads
- smart tool for different online surveys

Review Source: GetApp
 

Jakub from BMW Poland

November 2014

November 2014

Support for lead generation and gathering prospect insights

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

While working at BMW Poland, we implemented this tool on the MINI website. Through numerous changes of surveys logic and their content (via intuitive and user-friendly interface), we managed to optimize customer jurney on the webpage and therefore multiply number of generated leads (without quality loss).

Review Source: Capterra
 

Marcin Jan from SpeedUp Venture Capital Group
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2015

June 2015

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp