About Tango Card

Tango Card is a cloud-based customer loyalty solution designed to help businesses enhance client and employee engagement using rewards, electronic gift cards and incentives. Professionals can create email templates, fund their account and upload the order sheet to send rewards in bulk to staff members.

Tango Card's reward catalog offers several digital prepaid, gift or donation cards for organizations to filter and choose from based on currency, location or category. Businesses can incentivize employees to engage or participate in online surveys, focus groups, ongoing trials and more. Additionally, its Rewards as a Service (RaaS) API enables enterprises to integrate global incentive programs to the platform, access order history, resend rewards...


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197 Reviews of Tango Card

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September 2018

User Profile Picture

Abimbola from IROKO Partners Limited

Verified Reviewer

Company Size: 51-200 employees

Industry: Entertainment

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Tango card takes a lot of workload off our hands.

Basically, Tango provided my organization with a faster and automated means to reward our loyal customers. Before Tango, we usually sent our customers company souvenirs which our survey showed were not appreciated by some recipients. With Tango ,rewarded customers are provided a cash value reward which they can claim for a gift card of their choice. Thus putting the decision making process in their hands as against on our hands.

Pros

Primarily, I love the quality of customer service we got from the Tango team on the handful of times we have partnered with them on our quarterly customer loyalty reward programmes. They are always responsive and sometimes went out of their way to please, particularly customer representative She has always been awesome and as a customer service agent,I know when a fellow support agent in another organization is at the top of their game. Also I love the quality of help-desk support service they offered our rewarded customers ,ensuring we had no need to dedicate reward support duties to anybody in my team as such duties were already taken care of by the Tango's customer service. Functionality wise,I love how Tango offers our customers multiple options via which they can claim their reward,while also giving them months of grace periods during which they can claim their reward for a gift card.

Cons

For our customers in developing economies, they are only able to claim their rewards as a visa gift card mostly ie every other options available is unusable to them. Thus ,will be great if Tango can add more brands from developing economies into the list of brand gift cards which customers can claim their rewards for.

February 2021

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Pragya from Sensyblee

Verified Reviewer

Company Size: 11-50 employees

Industry: Marketing and Advertising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

4.0

Functionality

3.0

February 2021

E-Gift Card Rewards and Incentives - Review 2021

A problem-free approach to gift other people and employees. Easy interface and quality customer support. Great for businesses in developed countries.

Pros

1)The store and brand option on E gift cards and Incentives. 2)You get a Free Demo Service. 3)Hassle-free way of gifting employees. Feels good to get rewarded and to gift others. 4)It's a web-based saas platform, works similarly across all devices and operating systems. 5)Training is provided in person, through webinars and documentation. 6) The customer service support is very great.

Cons

1)Limited options in developing countries to claim the reward. 2)Need to be marketed more.

April 2021

marlene from Elder Rubber Inc

Company Size: 11-50 employees

Industry: Automotive

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2021

tango card user

Tango card is one of the easiest and best ways for anyone to give and receive perks.

Pros

Tango Card is a very easy to use software to give and get gift cards. Software is very user friendly so almost anyone can use it.

Cons

I have not personally noticed anything about the Tango card that I did not like. I have always received my gift card without any issues.

July 2019

Renee from TMK Fundraising

Company Size: 11-50 employees

Industry: Fund-Raising

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

2.0

Functionality

3.0

July 2019

Tango Review 2019

I liked it and we will be using this service again with free incentive program this fall as well

Pros

I liked that it was easy to distribute the free gift card to our groups through email with ease. They simply let us know which card they wanted and we would e-mail it to them.

Cons

That if the customer didn't see or went to spam it was a hassle to get it re issued to them

March 2021

swati from Startup club for youngsters

Company Size: 2-10 employees

Industry: Computer Software

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

3.0

Functionality

4.0

March 2021

My troubleshooter for E-gift cards

It's was really good to use this and I definitely recommend to use this at lest for once as it wouldn't disappoint you if your looking for safe and easy to manage Services.

Pros

It's really safe and secure. Every information that we share are secure and very action that takes place are transparent like we can easy track that exactly from where we are receiving the incentives .Moreover it provides really good customer care services you hardy have to wait a few minutes for any of their staff to attain your complain. You don't have to scroll a lot to complete the verifications and other necessary actions it can be done with few clicks.

Cons

So far I have not encountered any major draw backs except for some minor ones like Prepaid debit cards are hard to redeem and limitations on some free Gift Cards.

Reasons for Switching to Tango Card

Poor Customer care services and complexity in managing the actions.

February 2021

Helen from Harris Teeter

Company Size: 10,000+ employees

Industry: Pharmaceuticals

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

February 2021

Tango Review

Their customer service is great, I had no issue utilizing this software to get my rewards.

Pros

It is a easy way to receive e-gift card rewards. I also had a time I had to speak to their customer service, and they were super helpful and resolved my issue quickly.

Cons

The only thing I would say is that it is a third party when it comes to receiving the rewards, so it can sometimes be a hassle to go through the process.

January 2021

User Profile Picture

Muhammad Rizwan from NETSOL Technologies Pvt Ltd.

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Information Technology and Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

January 2021

Best and Safest E-Gift Card Rewards Solution

Pros

It is the best and safest e-gift card rewards solution to be used. Easy to setup and utilize within no time.

Cons

High pricing is somewhat a point that can be considered negative.

February 2021

David from Center Academy

Company Size: 51-200 employees

Industry: Education Management

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Customer support

5.0

Functionality

5.0

February 2021

Tango gift cards are great for perks!

For the most part, a very good experience! Gift card use and receipt is always a great option to have and utilize.

Pros

I like the option of converting surveys, tasks and other rewards into a Tango gift card. Having this tool at my disposal really helps in gifting others for jobs well done.

Cons

There are times when cashing out a Tango gift card that the process seems to be a bit confusing. An extra email alert sometimes occurs that makes me feel that I didn't do something correctly. If I remind myself that this takes place periodically, then all is well.

April 2021

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Andrew from ITWorx

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Computer Software

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2021

The best gift card

A great gift card that can be an excellent gift for your girlfriend to go shopping

Pros

The best gift card with wide range of shopping areas so that you can use and redeem your gift easily with wide variety

Cons

We face some difficulty if we would like to replace what we bought using the tango card we face an issue in the refund or replacement

February 2021

User Profile Picture

Ahmed from Self employed

Verified Reviewer

Company Size: 1 employee

Industry: Media Production

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

February 2021

The best incentives and rewards

My overall experience has been great I mean who doesn’t love to receive free incentives and without this software many companies would be having problems distributing giftcards to their loyal members or contributers

Pros

Something I really like about this software is the fact that they have a few different options to choose from when it comes to giftcards due to which people living out of the US also get to receive their rewards easily

Cons

There’s nothing to dislike about it but it would be even better if they also gave us an option to redeem a visa prepaid giftcard because some online stores don’t accept mastercard gift cards

May 2021

Christopher from Preferred Patron Loyalty

Company Size: 51-200 employees

Industry: Marketing and Advertising

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2021

Extends our Preferred Patron Loyalty Solution with Digital Rewards

Having Tango Card as an integrated solution into our Preferred Patron Loyalty platform has been a tremendous value-add for our small, medium and large merchants who subscribe to our loyalty program. Any business looking to use Tango Cards as reward or employee incentives can now take full advantage of enhanced loyalty marketing, complete with email and sms, to enhance their ROI amd better manage the awarding of Tango Cards to their employees or customers.

Pros

Their API made it possible to seamlessly integrate a vast library of digital rewards directly into our Preferred Patron Customer Loyalty platform. Our participating merchants may now include a rewards catalog that contains gift cards to popular businesses in their area. Having digital rewards available means consumers may choose to trade-in their points for these e-gift cards, directly from their member portal on their mobile devices!

Cons

The process for funding merchant accounts could use improvement.

Reasons for Choosing Tango Card

Flexibility to work with our needs.

May 2019

Anonymous

Verified Reviewer

Company Size: 1 employee

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

4.0

May 2019

Best Way of receiving rewards and incentives for online remote jobs

Pros

Tango Cards provides e-gift cards of top merchants like Amazon and Starbucks which is really a way good method of rewarding someone for the work they did or as a gift, this thing impressed me a lot because it is really easy and convenient way of receiving rewards for the work I do for some websites. The other way by which Tango Cards provides reward is by giving them a Virtual Prepaid card that could be Visa or MasterCard, in my opinion this is the best way to receive rewards or gifts because we this card we can pay at online shopping sites, at restaurants, at café like Starbucks etc, and at so many other online or even offline sites and retailers. The Virtual Prepaid Card provided by them is really easy to use because they provide the Card number, expiry date and CVV/CVC which can be used to pay almost everywhere. These virtual cards also provide all the transaction history for a reference. Once when I bought something from a site, I was disappointed with the item I bought so I just simply returned it and asked for refund but I was afraid if I don't get the refund as it was a non-refundable card but still I got the refund and I used it somewhere else. This impressed me once again. The final thing which I liked the most is that as I live in India, some of the sites doesn't accept Visa Prepaid cards as a payment method and for overcoming this problem, Tango Cards gave me the option to choose the country then I got a MasterCard instead of a Visa card when I chose India.

Cons

The only thing I disliked about Tango Cards is that their Prepaid Visa/MasterCards can't be used to withdraw money, so everytime I have to use them to buy stuff or pay for store bills etc. If they introduce the option to withdraw money from the cards, it will definitely be an awesome idea.

July 2020

User Profile Picture

Archna from Punjab Kesari

Verified Reviewer

Company Size: 501-1,000 employees

Industry: Media Production

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

3.0

Functionality

5.0

July 2020

Best solution to reward our users in multiple ways.

We are impressed with the features and services offered by Tango Card. We are using Tango Card to reward our most active and loyal news readers with some eGift Cards that are easy to redeem and use. We are also using Tango Card to reward people for their participation in various surveys, competitions, quizzes etc. Our users have reported that they are pleased with the eGift Cards they received.

Pros

Tango Card lets us choose eGift Cards from many popular brands very easily. The best thing is we can also let our users choose a gift card of their choice by gifting them a Choice Card. We can give gift cards of any denomination as per our wish. Tango Card delivers the gift cards instantly to the user's email. Tango Card offers eGift cards of popular shopping platforms, restaurants, Cafes etc and it also offers a Debit Card with funds already loaded in it. Users can choose from a Physical Plastic Card or a Virtual Card as per their wish. The plastic card of this Debit Card can be delivered to a users address for a fees of 3$. We also love Tango Card because it gives a detailed procedure on how to redeem a gift card. Tango Card has a professional user interface that is easy to understand and easy to use for new users .

Cons

Tango Card has a few downsides that there is no mobile application for Tango Card where a user can store all the eGift Cards he has ever received, but the website of Tango Card is very good and solves the problem of not having a mobile app.

October 2020

User Profile Picture

JEFF from LEVY

Verified Reviewer

Company Size: 1,001-5,000 employees

Industry: Hospitality

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Customer support

5.0

Functionality

5.0

October 2020

Tango E-Gift Cards: The Best Incentive Payout Method

It has all been said above.I am a user/ recipient of Tango E-Gift Card opportunities and I love it. Their Prepaid Solutions site allows you to create a secure digital wallet if you want. Some options (vary by state) never expire. Their phone support is VERY FRIENDLY and helpful. And you get to choose from a great array of stores and options. It feels nice to get those rewards. I'd recommend it to any business person who might implement concession rewards for their workers or general everyday gift giving desires.

Pros

I love the store and brand option on Tango. When I do small studies, or sometimes get praise in some of my job, I often get Thanked by receiving a Tango Gift Card redemption link. It is super fast (digital gift cards process in minutes) and very easy to navigate.

Cons

The ONLY think I truly dislike in this Gift Card reward software is that some Providers/ Clients have Tango limitations versus many who do not. What I am saying is Companies choose their list I gather and make their set of rules. One might let you get any E-Gift Card for the $5 starting minimum while others limit $5 to certain vendors and you can only get ( for example ) a digital Visa/MC after $50 versus $5. That isn't a Tango issue in my mind but I do dislike that and it does limit me if a Client or Job does it that way.

May 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

May 2019

‘Convenient reward offer scheme’

Tango is credible and fast. They relieve us of going through various formalities. My opinion is if Tango can find a way to allow the receiver to transfer the value in the giftcard to Payment sites such as Paypal, Payoneer etc, then the awardee have the option to get the cash value. That option will delight freelancers who does some services for a fee for international online portals. I would highly recommend Tango as a good choice when it comes to reward your customers.

Pros

When the need to reward customers for various reasons arises, Tango has emerged as a reliable, credible gift card service provider. The reason to reward a customer is multiple. It could be genuinely to show appreciation for a customer of his benefit for an organization or it could be to reward a customer for the services he rendered but when due to lack of provision to make a direct payment, organizations use this method of offering a gift card. Whatever requirement may it be, leave it to tango and the rest is assured. Tango gives the freedom for the receiver to select from a variety of redeem options such as amazon, visa debit card etc. which are internationally accepted transaction methods. These cards can be raised for even a few dollars going upto 1000 dollars. The awardee needs to make purchases using the said card. This method is simply and expeditiously done. While the virtual card can be utilized for online transactions, the physical card can be used at POS. However, they will charge approximately us$ 3 for the physical card and postage.

Cons

These cards cannot be used to withdraw cash or transfer cash for certain online payment portals such as Paypal.

August 2019

User Profile Picture

April from Echo Qualitative

Verified Reviewer

Company Size: 2-10 employees

Industry: Market Research

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

3.0

Customer support

1.0

Functionality

3.0

August 2019

Could use some improvement

We use Tango to pay customers for completing surveys.

Pros

I like this program because you can pay multiple people at one time. You fill out a spreadsheet with all the names and payments, and then upload it. That feature is great.

Cons

There are a few things that could be improved with this program. It is clunky to use. You fill out a spreadsheet and upload to the website for payment to be sent to customers. If anything is even remotely off on your spreadsheet, payments will be delayed. There doesn't seem to be a consistent time of when payments to customers are made, as sometimes it is in a day or two and sometimes not for several days. Customer service and communication with this company is terrible! You cannot easily get ahold of anyone. You cannot call anyone, you have to email and a response can take days. Meanwhile customers are waiting for their payment and you have to field angry calls from them as you wait for Tango to respond. It doesn't seem worth it, might as well send out gift cards or do Paypal or something.

December 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2019

Easy Collecting Incentives

They offer great incentive exchange program. It's something I can use, such as Amazon gift card or Visa prepaid card. Even more, I can make a charity donation with my incentive for worthy cause.

Pros

The thing I like the most about Tango Card software is that it lets me to consolidate several incentives into one, so that way I don't have to juggle several links to figure out what is claimed and what is not. Also it lets you to look at the past history of your incentive, so you can track down your record; this is great so that way I don't dare to do any duplicate work.

Cons

The send out separate email for the claimed gift card. The system is little bit confusing because you can't access your gift card on the Tango platform and the gift card code is only accessible through the link included in that email. Not that I am complaining, but sometimes I have to look closely into my inbox to catch the right email.

February 2019

Linda from Self-employed

Company Size: 1 employee

Industry: Internet

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Functionality

5.0

February 2019

Tango Me this!

My overall experience has been great. I've used Tango from multiple companies or people. The redemption process is quick and easy.

Pros

I like it when many companies utilize Tango as an option to pay their users from gifts to payment for work. The emails sent out explains the easy steps in how to redeem your card. They also allow you to choose from multiple gift cards which makes the experience great. I've always received all communication quick and never had to use customer service for anything. I've been using Tango for over 4+ years and always enjoy using them.

Cons

I get sent many tango cards from different companies. I struggled in how to figure out how to stack the amount all in one lump sum vs $5 here or $40 there/

December 2020

Sanober from Agility

Company Size: 10,000+ employees

Industry: Transportation/Trucking/Railroad

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

December 2020

Great and Simple Way to Transfer Money

Its a nice,convenient and a hassle free way to transfer money and gift to others, but they need to go for mass marketing for creating more awareness So it should be except able every where.

Pros

Its user friendly any one can use it with no time.Actually its works as a Visa Card for any client for any customer with the given details. Best part you client can use it even if they do not have an Bank Account.They can use it to purchase any thing as they use credit cards. Fast ,simple and convenient as the need of time

Cons

Not as such but some websites and places where it is not acceptable. more marketing and public aware is needed.

February 2018

Sarah from Ex-Consultants Agency

Verified Reviewer

Company Size: 51-200 employees

Industry: Management Consulting

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

February 2018

Very simple and easy!

Pros

Recipients get to choose how they want to spend their reward value by selecting e-gift cards which will be delivered thru email.

Cons

There are times that I couldn't use the gift card in one instance. I had to re-do the process before the system authenticates the information provided.