Tango Card Software

Tango Card Software

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About Tango Card

Tango Card® provides leading incentive-delivery technology to organizations in the B2B space. Globally, enterprise companies use this technology to deliver an extensive catalog of domestic and global e-gift cards as part of consumer loyalty programs, sales incentive programs, health and wellness engagement, and employee recognition. Tango Card believes instantly delivering the most desirable rewards maximizes impact and drives real business results. This belief is woven into Tango Card’s industry-leading products: RaaS® Gift Card API, which integrates digital rewards into web platforms and applications, and Rewards Genius®, a self-serve portal for administering rewards. ...

Tango Card Pricing

Our software is free to use! Digital rewards (95%+ of what our customers buy) accrue no fees. Printed rewards and customizations may require transactional or creation fees.

Starting price: 

$1.00 

Free trial: 

Available

Free version: 

Available

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Tango Card order history

Tango Card User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 247 reviews

Max

Company size: 11 - 50 employees

Time used: Less than 6 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

December 2021

Great and actually provides gift cards

User Profile

Abimbola

Verified reviewer

Company size: 51-200 employees

Industry: Entertainment

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2018

Tango card takes a lot of workload off our hands.

Basically, Tango provided my organization with a faster and automated means to reward our loyal customers. Before Tango, we usually sent our customers company souvenirs which our survey showed were not appreciated by some recipients. With Tango ,rewarded customers are provided a cash value reward which they can claim for a gift card of their choice. Thus putting the decision making process in their hands as against on our hands.

Pros

Primarily, I love the quality of customer service we got from the Tango team on the handful of times we have partnered with them on our quarterly customer loyalty reward programmes. They are always responsive and sometimes went out of their way to please, particularly customer representative She has always been awesome and as a customer service agent,I know when a fellow support agent in another organization is at the top of their game. Also I love the quality of help-desk support service they offered our rewarded customers ,ensuring we had no need to dedicate reward support duties to anybody in my team as such duties were already taken care of by the Tango's customer service. Functionality wise,I love how Tango offers our customers multiple options via which they can claim their reward,while also giving them months of grace periods during which they can claim their reward for a gift card.

Cons

For our customers in developing economies, they are only able to claim their rewards as a visa gift card mostly ie every other options available is unusable to them. Thus ,will be great if Tango can add more brands from developing economies into the list of brand gift cards which customers can claim their rewards for.

bridgette

Company size: 2-10 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Tango Card makes Rewards Fun

Pros

I have used Tango Card for my business for many years. Tango offers many different reward options to many popular stores. As a business owner, I want my customers to know they are appreciated. Tango makes this possible by immediately delivering the reward card via email.

Cons

I cannot find anything wrong with the software.

Renee

Company size: 11-50 employees

Industry: Fund-Raising

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
2

Customer support

out of 5
3

Functionality

out of 5

July 2019

Tango Review 2019

I liked it and we will be using this service again with free incentive program this fall as well

Pros

I liked that it was easy to distribute the free gift card to our groups through email with ease. They simply let us know which card they wanted and we would e-mail it to them.

Cons

That if the customer didn't see or went to spam it was a hassle to get it re issued to them

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

May 2022

Preferred For Receiving Giftcards

I started using Tango Cards since 2020 when I got a few reward from a company up on till now I still use tango. Tango makes it easy to receive reward as much as they can.There were times I had issues getting my claim code and when I reported to their customer service,they responded to me in less than 24hours and resolved the issue.I was really impressed

Pros

What I love about Tango Card is the speed at which the customer service responds to issues that I report to them.

Cons

I recently started getting a 404 error whenever I am trying to get my claim code to redeem Giftcard. The customer service representative has been the one sending me the claim code recently. I hope they work on this so that I can get my claim code myself.

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