--- title: "Tango Software Reviews, Demo & Pricing - 2026" description: "Review of Tango Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/tango-card-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Customer Engagement Software](https://www.softwareadvice.com/crm/customer-engagement-comparison/) / Tango Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/tango-card-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/tango-card-profile/alternatives/) # Tango Review Custom quote Free version Free trial 2 plans Wondering if Tango is right for your organization? Our Customer Engagement Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Tango 4.8 [(535)](https://www.softwareadvice.com/crm/tango-card-profile/reviews/) Pricing Pricing available upon request ### About Tango Tango’s mission is simple: We make gift cards easy to send and awesome to receive. By bundling easy-to-use technology, desirable incentives, and expert service, we help companies get the most out of their reward and incentive programs—from customer acquisition to employee engagement. With our leading reward-delivery technology, customers can instantly deliver digital gift cards to their target audiences, maximizing impact and driving real business results. Tango believes instantly delivering the most desirable rewards maximizes impact and drives real business results. This belief is woven into Tango’s industry-leading products: RaaS® Gift Card API, which integrates digital rewards into web platforms and applications, and Rewards Genius®, a self-serve portal for administering rewards. Do you work for Tango? [Manage this product listing](https://www.g2.com/products/blackhawk-network-tango/claim_requests/new?auto=true) Wondering if Tango is right for your organization? Our Customer Engagement Software selection experts can help you in 15 minutes or less. ## Tango User Interface ## Popular Tango Alternatives Main Product Tango 4.8 [(536)](https://www.softwareadvice.com/crm/tango-card-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.78Value for money - 4.60Customer support - 4.67Functionality Pricing Available upon request Get Price Alternative Product [Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/) 4.4 [(4064)](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/reviews/) Ratings Breakdown - 4.56Ease of use - 4.47Value for money - 4.26Customer support - 4.32Functionality Pricing Available upon request Get Price Alternative Product [Tremendous](https://www.softwareadvice.com/crm/tremendous-rewards-profile/) 4.8 [(570)](https://www.softwareadvice.com/crm/tremendous-rewards-profile/reviews/) Ratings Breakdown - 4.88Ease of use - 4.82Value for money - 4.71Customer support - 4.69Functionality Pricing Available upon request Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24244)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/) 4.6 [(1193)](https://www.softwareadvice.com/internal-communications/text-request-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.57Value for money - 4.66Customer support - 4.47Functionality Pricing Starting at $47.99 per month Get Price Alternative Product [EZ Texting](https://www.softwareadvice.com/sms-survey/ez-texting-profile/) 4.5 [(273)](https://www.softwareadvice.com/sms-survey/ez-texting-profile/reviews/) Ratings Breakdown - 4.52Ease of use - 4.16Value for money - 4.27Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price ## Tango Pricing and Plans Tango has two plans. Free is free. Low fees is custom-priced. Free versionFree trial Free $0.00 Free forever Free plan includes: - Gift cards - Prepaid cards - Reward Links - Advanced reporting - Bulk ordering - Order tracking - Send rewards instantly - Customer and recipient support - Data Privacy - Fraud detection and mitigation tools - PCI-DSS compliant - ISO27001:2013 certified - Single gift card API - Third-party integrations - Donations for 30+ nonprofit charities Low fees Custom Quote Available Low fees plan includes: - Mailed rewards - Promotions - Payouts Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Tango pricing compare to alternatives? Explore how Tango's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Tango4.8[(535)](https://www.softwareadvice.com/crm/tango-card-profile/reviews/) | Free | Available | Available | 4.8 | | [Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/)4.4[(4,064)](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/reviews/) | Free | Not available | Available | 4.5 | | [Tremendous](https://www.softwareadvice.com/crm/tremendous-rewards-profile/)4.8[(570)](https://www.softwareadvice.com/crm/tremendous-rewards-profile/reviews/) | Free | Not available | Available | 4.8 | | [Slack](https://www.softwareadvice.com/remote-support/slack-profile/)4.7[(24,244)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) | $8.75 /user/mo | Available | Available | 4.5 | | [Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/)4.6[(1,193)](https://www.softwareadvice.com/internal-communications/text-request-profile/reviews/) | $47.99 /mo | Available | Not available | 4.6 | Tango4.8[(535)](https://www.softwareadvice.com/crm/tango-card-profile/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money 4.8 - [Viber](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/)4.4[(4,064)](https://www.softwareadvice.com/customer-communications-mngt/viber-profile/reviews/) * * * Starting price Free Free trial Not available Free version Available Value For Money 4.5 - [Tremendous](https://www.softwareadvice.com/crm/tremendous-rewards-profile/)4.8[(570)](https://www.softwareadvice.com/crm/tremendous-rewards-profile/reviews/) * * * Starting price Free Free trial Not available Free version Available Value For Money 4.8 - [Slack](https://www.softwareadvice.com/remote-support/slack-profile/)4.7[(24,244)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) * * * Starting price $8.75 /user/mo Free trial Available Free version Available Value For Money 4.5 - [Text Request](https://www.softwareadvice.com/internal-communications/text-request-profile/)4.6[(1,193)](https://www.softwareadvice.com/internal-communications/text-request-profile/reviews/) * * * Starting price $47.99 /mo Free trial Available Free version Not available Value For Money 4.6 ## Tango Features - Popular features found in Customer Engagement Communication Management Customer History Feedback Management Live Chat Multi-Channel Communication Reporting/Analytics - More features of Tango Activity Dashboard Activity Tracking API CRM Customizable Branding Customizable Fields Customizable Reports Customizable Templates Engagement Tracking Gamification Real-Time Reporting Surveys & Feedback ## Tango User Reviews ## Tango customer ratings - Overall rating: 4.8/5 - Total reviews: 535 ### Rating distribution - 5 stars: 439 reviews (82%) - 4 stars: 79 reviews (15%) - 3 stars: 13 reviews (2%) - 2 stars: 2 reviews (0%) - 1 star: 2 reviews (0%) ### Secondary ratings - Ease of use: 4.7/5 - Value for money: 4.8/5 - Customer support: 4.6/5 - Functionality: 4.7/5 --- ### Great software for a smooth reward process - Overall rating: 5/5 - Reviewer: Staci T. - Industry: Computer Software - Company size: 51-200 employees - Product usage: 3-5 years · weekly - Reviewed: October 2026 - Review source details: This review was submitted organically. No incentive was offered Tango is a great choice for employee incentives. I have a few companies that pay me through tango and I have never had an issue getting my rewards and incentives. I have always received them the day the company sent them to me, straight to my email. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros There is no time between redemption and arrival of the reward email. I like how Tango has the virtual mastercard as gbe first choice, that way I know I am picking the right reward with no delay. #### Cons I did not know that I had to set a pin, the first time I tried to use my reward at the store I had to set my stuff aside until I set one. --- ### Tango has the good stuff! - Overall rating: 4/5 - Reviewer: Jeannie T. - Industry: Consumer Services - Company size: Self-Employed - Product usage: 1-3 years · monthly - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Tango/BHN Rewards is legitimate and potentially useful, especially for earning gift cards through surveys, research studies, employee rewards, promotions, or other incentive programs. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The biggest thing I like is the choice. If somebody gives you a $25 Tango reward, you aren't necessarily stuck with some obscure store you've never heard of. You can look at the catalog and choose something useful.You aren't necessarily locked into one store. Sometimes you can even split the balance among multiple rewards. #### Cons The biggest thing I don't like is that the final redemption experience can depend on the particular gift card brand, which can make the redemption process a bit confusing. Also, your rewards can have restrictions. Once you choose a particular reward, the choice is generally final. --- ### Easy Tool for Creating Step-by-Step Guides - Overall rating: 4/5 - Reviewer: Abhishek y. - Industry: Marketing and Advertising - Company size: 201-500 employees - Product usage: a free trial · weekly - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros What I like most about Tango is how easy it is to create and share step-by-step guides. The browser extension makes it quick to capture workflows, and the automatic screenshots and instructions save a lot of time when documenting processes. #### Cons The main thing I like least is that some of the editing options can take a little time to get used to. I also feel the guides could be easier to customize when I want to make small changes to the captured steps. --- ### Tango- great variety, business partner/customer service process could improve - Overall rating: 4/5 - Reviewer: Linda M. - Industry: Financial Services - Company size: 51-200 employees - Product usage: 3-5 years · monthly - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I will continue using it as the variety is great and the transaction fees are low when funding with a credit card but I wish the business partner/customer service process would be a little more efficient. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 2/5 - Functionality: 5/5 #### Pros The variety and type of products they offer and how quickly and efficiently they are delivered. I also really enjoy the templates feature for the language used on the communication. #### Cons The customer service- I have had several incidents where a transaction used for payment was declined (due to the restrictive security component of our corporate card vendor). When reaching out to Tango for assistance, there is always a delayed reaction and several times I have been routed to an email address versus an actual representative wherein the email goes without response for days. --- ### Easy to follow - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Management Consulting - Company size: 2-10 employees - Product usage: 3-5 years · weekly - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The screenshots make the guides much more practical than just having a text document. When someone needs to know exactly where to click, having a visual reference makes the whole process much easier to understand. #### Cons Tango works best for procedures done in software where the actions are clearly defined. For processes that rely more on judgement, discussions or more general explanations, I still prefer using traditional documentation tools. --- ### It’s a solid tool for getting field procedures documented fast. - Overall rating: 4/5 - Reviewer: Keith K. - Industry: Facilities Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered Does what we need it to for training documentation without being overcomplicated. Not perfect but it beats the old way of screen-shotting everything manually and pasting into documents. Worth it for a small field ops team that doesn't have time to build a full training program from scratch. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Creating visual guides for our field techs is way faster now. Before Tango, I was stuck typing up procedures in Word docs that nobody ever read. The automatic screenshot capture works really well when I'm showing new hires how to log service calls or update work orders in our dispatch system, it saves me from having to repeat the same instructions every single time we bring someone new on board. #### Cons Editing can be a bit finicky, especially when you're trying to blur out customer info on screenshots. The software has trouble picking up some of the dropdown menus in our field management platform, too. Honestly, it would just work better if it integrated directly with our scheduling tools rather than being a separate thing. --- ### Easy-to-Use Tool for Fast and Effective Workflow Documentation - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Education Management - Company size: 11-50 employees - Product usage: less than 1 year · daily - Reviewed: August 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Tango has been very positive. The platform is easy to learn, intuitive to use, and makes documenting workflows much faster than creating instructions manually. I especially like how it captures steps and screenshots automatically, which makes the final guides clear and easy to follow. It has been helpful for onboarding, training, and sharing processes across the team. Overall, Tango saves time, improves knowledge sharing, and makes it easier to keep workflows organized and consistent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What I like most about Tango is how simple and efficient it makes documenting workflows. Instead of spending a lot of time manually creating SOPs or explaining the same process repeatedly, Tango captures the steps and screenshots while I work and turns them into an easy-to-follow guide. I also like that the guides are visually clear and can be shared easily with team members. It has been particularly helpful for onboarding new employees, training, and making sure everyone follows the same process. Overall, it saves time and makes knowledge sharing much more organized. #### Cons So far, I haven’t encountered any significant issues with Tango. The platform has been easy to use and has worked well for my needs. If anything, I would just like to see more customization options and additional features in the future as the product continues to evolve. Overall, my experience has been very positive. --- ### So amazing - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Health, Wellness and Fitness - Company size: 5001-10000 employees - Product usage: less than 1 year · weekly - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall my experience with tango gift card is absolutely great I enjoy the different types of cards you can chose from for you gift card #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love the notifications so you know when you got a reward and the customer support with helping with redeeming the gift card is great #### Cons There honestly is not anything I can think of at this moment that I least like about the tango gift card --- ### Effortless reward tracking and delivery with Tango - Overall rating: 5/5 - Reviewer: Raju P. - Industry: Consumer Goods - Company size: 11-50 employees - Product usage: 1-3 years · monthly - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Tango is outstanding as it simplifies reaching out and sending gift card globally with a very user friendly platform offering customizable templets and no extra charges or fees. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros My experience with tango card is quite outstanding.The platform is very easy to navigate,with a wide range and variety of gift card options to choose from.The check out process involved is very smooth and secure with instant delivery provided by confirmation mail. #### Cons Customer support is basically non existent,takes several follow up emails per request to resolve any issues with margins are really weak compared to competitors. --- ### THE EASY THINGS IN LIFE ARE GREAT - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Hospital & Health Care - Company size: 501-1000 employees - Product usage: less than 1 year · monthly - Reviewed: June 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I HAD SUCH AN EASY PROCESS TO SEND TO MY FRIENDS AND FAMILY WITH THE EASE OF NOT HAVING TO PHYSICALLY GIVE IT TO THEM AWSOME #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I LOVE THE FACT I AM ABLE TO SEND IT DIGITALLY TO BASICALLY ANYONE I KNOW I DONT HAVE TO BUY IT AND FIGURE OUT HOW TO GET IT TO THEM GREAT THING #### Cons NOT MUCH EXCEPT IF MAYBE YOU SEND TO THE WRONG PERSON IT WAS A LITTLE DIFFICULT TO EXPLAIN HOW TO FIX IT --- Showing 1 - 10 of 535 Reviews [See All Reviews](https://www.softwareadvice.com/crm/tango-card-profile/reviews/) ## Tango Popular Comparisons [Viber vs Tango](https://www.softwareadvice.com/crm/tango-card-profile/vs/viber/)[Tremendous vs Tango](https://www.softwareadvice.com/crm/tango-card-profile/vs/tremendous-rewards/)[Slack vs Tango](https://www.softwareadvice.com/remote-support/slack-profile/vs/tango-card/)[Giftbit vs Tango](https://www.softwareadvice.com/customer-satisfaction/giftbit-profile/vs/tango-card/)[Kangaroo vs Tango](https://www.softwareadvice.com/contest/kangaroo-profile/vs/tango-card/) [Compare All Alternatives](https://www.softwareadvice.com/crm/tango-card-profile/alternatives/) ## Other Top Recommended Customer Engagement Software [LeadSquared](https://www.softwareadvice.com/crm/leadsquared-profile/) **4.3** (167) Recently recommended **53** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4116) Recently recommended **8** times [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) **4.3** (7010) Recently recommended **1** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (833) Recently recommended **1** times Stuck Between Options? 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