My loss periods has been pleasant my customers love it

I love the ability to provide consumers with deals electronically. Since we are in a millennium world now the summer love to receive things Electronically

There's not really anything back that I can say about the but a. I love everything that it doesn't has provided for me

Love it i left my last Job and first thing i did when i came to my new job as service advisor was get text to drive

It gives my advisors the ability and efficiency to communicate with more customers so they can write more repair orders but still maintain good communication.

I had the payment option that worked at my last dealership with the dms but with automate you have to upload the invoice.

I feel bad to say this, the product needs more development. It might work out well for small stores but not suitable for large stores

I have used other similar products and i am not really a fun of T2D. So i can't say there's anything I like abt the product.

Extremely slow, not user friendly, cashiering side is completely time consuming , texting side needs more development

Communication is a real factor in our business and Text2Drive really allows us to maximize our ability to contact our owners for issues related to safety recalls to simple reminders. It also helps with administrative issues with accounting if we estimates that aren't matching what was sold, we are able to pull the chat log and view the pricing that was quoted. Some say this type of platform removes a sense of connection with our base due to no formal verbal communication but we see and hear more compliments than complaints about using Text2Drive and we plan to continue its use for a long time.

Ease of use, the ability to use it on a pc and mobile phone is great. The lack of any real issues/bugs. When issues to arise they are taken care of quickly with very little down time. The ability to share documents and photos along with billing out the owner ahead of time is great.

No real issues are observed to make me have an issue. I would like the ability to see the names of people who were also in communication with the owner instead of being locked out due to being in a conversation already because it prevents us from contacting them if the advisor leaves the chat open but isn't in that day and we want to reach out.

I introduced the product to this service dept. I used it at a dealership I worked for previously and thought it was a great addition. I can't imagine not having access to this product. It makes my job easier to communicate and everything can be documented in black and white.

I love the convenience of communicating with customers using T2D. Customers can check the status at anytime without having to call and be placed on hold. Customers enjoy the texts to remind them of their appointments, and they can get pictures of their recommendations right at their fingertips.

I wish all the features were available instead of having to pay different fees. Perhaps the fee should vary based on company size. It's hard for a small dealerships to utilize services like this.