TOP PRODUCER Software

TOP PRODUCER Software

Find out more:

34

Recommendations

Find out more:

About TOP PRODUCER

Top Producer is a web-based CRM system suited for agents or brokerages in the Real Estate industry. The system helps agents personalize follow up and manage clients from initial contact, to long-term repeat and referrals. Build your CRM with a stunning website, lead capture & tracking, personalized landing pages and free coaching. Service current clients with visual workflows, professional email templates and the intuitive Follow-up Coach working to keep you top-of-mind through recommended touch points. Nurture for repeat and referral business with email marketing technology, campaigns and automated MLS market reports. New features include Social Insights, an automatic update for contacts with public profiles including photos, interests, locations and job titl...

TOP PRODUCER Pricing

Top Producer CRM is available for $60/month, based on a one-year term.

Starting price: 

$720.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Close

Image 1 of 6

Professional Websites

TOP PRODUCER User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

3

Value for money

3.5

Customer support

3.5

Functionality

3.5

Showing 1 - 5 of 141 reviews

Orly

Company size: 51 - 200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

July 2022

Top Producer is a foundational product in real estate needed by all realtors

User Profile

Arielle

Verified reviewer

Company size: 51-200 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2020

Excellent Real Estate CRM

A great program for the price and really provides a lot of helpful features

Pros

Top Producer is a great CRM that can link to your listings, automatically email clients, set client anniversary dates & touches, just an overall excellent CRM to help with transactions

Cons

The interface seemed a little difficult to learn at first and the set up was a little strenuous however it became the most used platform we've ever had

Reasons for choosing TOP PRODUCER

Top producer had many more features to handle a large client base

Response from Top Producer Systems

Thank you for your feedback Arielle! We appreciate being a part of your business !

Replied October 2020

User Profile

Ryan

Verified reviewer

Company size: 51-200 employees

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
1

Ease-of-use

out of 5
2

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2020

Great for large brokerages, terrible for end users

I did not like it at all. I was never a fan the more I learned, and the more I got frustrated with the overdone workings of it. Too many steps for simple tasks. It is too time consuming to use, and discourages follow up with clients, when the CRM software is the burden.

Pros

It is a tried and true platform for brokerages and teams to track deals, clients, and every aspect of the business. it can do a lot, and I mean a LOT. This is the industry standard software that has been around for ages in Real Estate.

Cons

It is severely outdated. It is cumbersome, not easy to navigate, and just clunky. Its a step above an old DOS system that has been modified to work in windows. Its behind the times, and difficult for end users that, especially if they are not very tech savvy, to use and operate. Deals and clients seem to get lost in the mist, its hard to know what way is up.

Reasons for switching to TOP PRODUCER

Brokerage wanted to use this software. I hated every minute of it.

Tom

Company size: 1 employee

Industry: Real Estate

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by the software vendor to submit an honest review.
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

August 2022

Using Top Producer

As I stated before, I enjoyed using Top Producer as a single agent and now with a team, it serves us well.

Pros

I have been using Top Producer for more than 20 years and I like how it keeps all my clients organized.

Cons

I think it got too robust. There is way too many things that are in the software that I don't use. It woukd be best if they had different levels of users instead if one size fits all.

Reasons for choosing TOP PRODUCER

Again, can't remember. Been with top producer for 20 years or so.

Reasons for switching to TOP PRODUCER

Agent 2000 was not keeping up with the technology. I'm not sure it even exists anymore.

donna

Company size: 2-10 employees

Industry: Real Estate

Time used: More than 2 years

Review Source

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
3

Functionality

out of 5

September 2022

Sad Decline of a Once-Great company - STAY AWAY

15+ years ago it was fantastic. Service started really dropping off by 2021. By 2022 we now have daily down time (they know about it because they openly admit to in in their emails in response to our service requests), no way to speak to a live person, and REALLY slow response times. They're cutting services, reducing usage, losing functionality....all while raising their user fees and no longer even speaking to their customers. Actively looking for a better option ASAP.

Pros

I used to like how easy the software was to use....it USED to be top-of-the-line software for those of us in the real estate business.

Cons

1. No live help (their "live chat" has never actually been helpful) 2. WAY too much down time. 3. When you try to get help with one version that's down, they try to get you to switch/upgrade to a different version of their software. 4. Fewer and fewer things function properly. 5. VERY slow online support; ZERO billing support. ZERO phone support.

Reasons for choosing TOP PRODUCER

It was 15+ years ago....I don't remember.

Response from Top Producer

Donna, thanks for your feedback; we are sorry to hear about your experience. Live chat support lets us provide assistance as quickly as possible. We serve 6x as many customers from live chat & email rather than phone calls; wait times are <1 minute. We've received positive feedback on this service & speak to customers over the phone and use screen shares/video when it makes sense. Regarding Top Producer Classic (8i), we maintain the functionality for as long as possible. Sometimes we have to sunset features due to external factors (e.g. Google making API changes), and sometimes it's just not technically possible to support certain features, as they're based on 15+ year-old technology. We are bringing agents the tools they need to be successful today via our next-gen CRM, Top Producer X. TPX is built on a modern tech platform, allowing for more updates & modern features. We are very sorry for the issues you've experienced & will be in touch to see how we can help.

Replied September 2022

Popular TOP PRODUCER Comparisons