Voiptime Cloud

Find out more:

Find out more:

Voiptime Cloud

by Voiptime Cloud

Find out more:

0

Recommendations

Find out more:

About Voiptime Cloud

Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in less than 48 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries. ...

Voiptime Cloud Pricing

Discounts for big teams

Starting price: 

$70.00 per month

Free trial: 

Available

Free version: 

Not Available

Close

Image 1 of 1

Agent interface with the call script

Headshot of Software Advice Advisor

Find the right CRM Software for you.

What key features are most important to you in CRM Software?

Voiptime Cloud User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 78 reviews

Vladimir

Prinzhorn Group - Dunapack Packaging

Verified reviewer

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

4

Customer support

5

Functionality

5

Reviewed November 2017

Extremely simple and reliable software for sales

Pros

It's really great software that helps to lead and manage our customers. It helps to organize our sales in a more productive way so that we don't miss any opportunity. Thanks to the real-time dashboard, I can now analyze and control data and monitor my team's work. In addition, while working with a big amount of customers, I can customize fields for client's card and import data easily. And one more thing, now we don't worry about forgetting our planned events and meetings as with this cool system we receive reminders not only in software but also to our email address.

Martin

Verified reviewer

Time used: Less than 12 months

Review Source: GetApp

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed June 2017

Online dialer, recording, lead management and scheduling

Pros

I own a telesales company with a head office in Amsterdam and remote agents in different countries. All my employees use Voiptime to manage prospective clients and to make calls. This is a cloud solution, easy to log in, with excellent call quality. We record all conversations and are able to download them and to send to our clients who can proceed with leads. Lead and call statuses, callback, notes, lead source features help to work with leads more effectively. We definitely recommend this to business looking for a system to manage leads and to make online calls.

Cons

Only desktop version, no mobile application. Only outbound calls. When we export the database from the system into .exl file, we are able to export only lead contact information, no notes.

Lucy

Advanced Vision Technologies

Verified reviewer

Company size: 11-50 employees

Industry: Information Technology and Services

Time used: Less than 6 months

Review Source: Capterra

Ease-of-use

5

Value for money

4

Customer support

3

Functionality

4

Reviewed June 2017

Outbound calls software with lead management options

Outbound calling, lead management options, affordable prices, online access.

Pros

Voiptime combines lead management tools with an outbound dialer. This was the main factor why we have chosen to work with this software. The price of Voiptime is relatively affordable, in combination with call rates of our sip provider, we've got quite a good deal. Unlimited call recording capacity storage, unlimited quantity of leads.

Cons

Very limited reports, system does not enable to buy a sip number as a part of the solution, only outbound calling options.

Nazar

Technic for Business (TDB)

Verified reviewer

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed January 2018

Makes sales more effective

Pros

This software is a lifesaver to my day-to-day sales functions. It helps me to organize my performance and to be super productive. Now I can easily track lead's status, see all client's communication and listen to my previous calls. With the help of click-to-call functionality, I can reach to my clients just with one click. Cons: I don't have now some urgent minuses. Completely satisfied with it. In future, it will be great to be able to create email templates

Dmitry

Playrix

Verified reviewer

Company size: 501-1,000 employees

Industry: Computer Games

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed March 2018

The best solution for SMBs

Pros

VoiptimeCloud has helped us to become better organized and procedural about our business development and sales. It automates the work of our sales reps and they now can focus on working with leads and developing opportunities, not on data entry. The speed and flexibility of the tool are impressive - finding contacts, creating views, calling directly from client's card, and updating information has become much faster and effective. The user interface is well designed and friendly.

Cons

I dislike nothing. However, it would be good to be able to make internal calls between managers for solving some urgent issues.

Popular Customer Relationship Management Comparisons