# Voiptime Cloud Software Reviews, Demo & Pricing - 2026 > Review of Voiptime Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/voiptime-cloud-profile --- [Home](https://www.softwareadvice.com/) / [Call Center Software](https://www.softwareadvice.com/call-center/) / Voiptime Cloud Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/call-center/voiptime-cloud-profile/alternatives/) # Voiptime Cloud 2026: Benefits, Features & Pricing Wondering if Voiptime Cloud is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Voiptime Cloud 4.8 [(80)](https://www.softwareadvice.com/call-center/voiptime-cloud-profile/#reviews) Pricing Starting at $70.00 per month ### About Voiptime Cloud Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in less than 48 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries. Wondering if Voiptime Cloud is right for your organization? Our Call Center Software selection experts can help you in 15 minutes or less. ## Voiptime Cloud User Interface ## Popular Voiptime Cloud Alternatives Main Product Voiptime Cloud 4.8 [(80)](https://www.softwareadvice.com/call-center/voiptime-cloud-profile/#reviews) Ratings Breakdown - 4.77Ease of use - 4.76Value for money - 4.81Customer support - 4.52Functionality Pricing Starting at $70.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(996)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Five9](https://www.softwareadvice.com/call-center/five9-profile/) 4.2 [(484)](https://www.softwareadvice.com/call-center/five9-profile/reviews/) Ratings Breakdown - 4.24Ease of use - 4.02Value for money - 4.32Customer support - 4.11Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Ricochet360](https://www.softwareadvice.com/voip/ricochet360-profile/) 4.8 [(82)](https://www.softwareadvice.com/voip/ricochet360-profile/reviews/) Ratings Breakdown - 4.70Ease of use - 4.75Value for money - 4.82Customer support - 4.69Functionality Pricing Starting at $24.00 per month Get Price Alternative Product [PhoneBurner](https://www.softwareadvice.com/crm/phoneburner-profile/) 4.8 [(176)](https://www.softwareadvice.com/crm/phoneburner-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.59Value for money - 4.74Customer support - 4.57Functionality Pricing Starting at $165.00 per month Get Price Alternative Product [Agile CRM](https://www.softwareadvice.com/product/6827-Agile-CRM/) 4.1 [(524)](https://www.softwareadvice.com/product/6827-Agile-CRM/reviews/) Ratings Breakdown - 4.04Ease of use - 4.13Value for money - 3.95Customer support - 4.10Functionality Pricing Available upon request Get Price ## Voiptime Cloud Pricing and Plans Starting price: $70.00 per month Free Trial Free Version Basic $70.00 per user, per month Plan includes: - ACD Routing and Call Queues - Advanced Historical Reporting - Agentless Campaigns (Voice Broadcasting) - Autodialing Campaigns (Preview - Built-in CRM With Custom Client Card Fields and Interaction History - Call Barging) - Call Script Builder - Email - Heightened Fault Tolerance - Inbound and Outbound IVR (Interactive Voice Response) Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Voiptime Cloud Features - Popular features found in Call Center Caller ID Call Logging Call Monitoring Call Recording Call Routing Call Scripting Contact Management CRM Dashboard IVR Queue Management Reporting/Analytics - More features of Voiptime Cloud Activity Dashboard Activity Tracking Alerts/Notifications API Appointment Scheduling Auto-Dialer Automatic Call Distribution Automatic Outbound Dialer Blended Call Center Calendar Management Callback Scheduling Call Center Management Call Disposition Call List Management Call Reporting Call Scheduling Call Tracking Call Transfer Campaign Management Campaign Specific Caller ID Chat/Messaging Computer Telephony Integration Contact Database Customer Database Customer History Customizable Fields Customizable Templates Data Import/Export Email Management FCC Compliance For Insurance Industry FTC Compliance Inbound Call Center Integrations Management Interaction Tracking Lead Capture Lead Distribution Lead Management List Management Live Chat Manual Dialer Monitoring Multi-Campaign Multi-Channel Communication Outbound Call Center Performance Management Performance Metrics Power Dialer Predictive Dialer Preview Dialer Progressive Dialer Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Reporting Reminders Reporting & Statistics Sales Pipeline Management Search/Filter Task Management Task Scheduling Text to Speech Third-Party Integrations Voice Mail Workflow Automation Workforce Management ## Voiptime Cloud Integrations Zapier Integration rated undefined from -1 review Twilio Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review ## Voiptime Cloud User Reviews Overall Rating 4.8 Ratings Breakdown 5 78% 4 23% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.8 Value for money 4.8 Customer support 4.8 Functionality 4.5 Have you used Voiptime Cloud and would like to share your experience with others? Aleksey B. Verified reviewer Used daily for less than 6 months Review source Reviewed February 2018 Great value and great potential 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: My department have been testing several CRM and come across VoiptimeCloud. This software is a great solution for our company as it: User-friendly CRM you can set up callbacks on and receive reminders Call to the client directly from the system Integrate it with Email an inbound call is transferred directly to the rep who is assigned to that lead Read More VR Verified Reviewer Computer Software 201-500 employees Used daily for more than 2 years Review source Reviewed June 2021 Great software for sales department 5 Perfect tool for sales agents Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Both power and predictive dialers are of great help. Our agents can easily process big databases and not waste time on manual dialing or no-answers. It's a real time-saver. Another benefit is handy campaign management. We can quickly create and launch campaigns and track every lead's status. It makes our workflow more organized. Cons: No cons for today. We are pretty satisfied with Voiptime. Read More LD Lucy D. Information Technology and Services 11-50 employees Used daily for less than 6 months Review source Reviewed June 2017 Outbound calls software with lead management options 4 Outbound calling, lead management options, affordable prices, online access. Ratings Breakdown 5 Ease of use 4 Value for money 3 Customer support 4 Functionality Pros: Voiptime combines lead management tools with an outbound dialer. This was the main factor why we have chosen to work with this software. The price of Voiptime is relatively affordable, in combination with call rates of our sip provider, we've got quite a good deal. Unlimited call recording capacity storage, unlimited quantity of leads. Cons: Very limited reports, system does not enable to buy a sip number as a part of the solution, only outbound calling options. Read More JC Jason C. 51-200 employees Used daily for less than 12 months Review source Reviewed June 2017 Dialing and lead managment software for small businesses 5 It helps us to make affordable calls to different countries and to lead prospects through the sales pipeline easier and more persistantly, increasing the conversion rate. Since we started using this software our sales are smoother and planned, workflow scheduling is easier. Customer service is also getting better, as we store all lead information in the system and can access it any time we need it. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Our sales department uses Voiptime to manage prospect information and make calls. It is very convenient to be able to dial leads directly from the system and to have phone recordings saved in the lead card, available for download and listening. Sales agents can make notes while talking to client over the phone. The dashboard allows to monitor department statistics in real time as well as to make customer estimations. The call quality is good. The online support is fast and helpful. Cons: Limited lead qualifying options, not all statuses are reflected in dashboard, operators can go through IVR only if the lead is dialed through the softphone, and than in call history the name of the cient is not mentioned, no option to create a new client after dialing a number from the softphone. Read More IK Ilya K. Verified reviewer Used daily for less than 12 months Review source Reviewed March 2018 Effective CRM 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love how Voiptime Cloud helps me stay organized, focus on things that matter most and close more deals. Now, I do not miss any details (can refer to the call any time thanks to calls records), can keep all my document organized (all important files (contracts, bills) can be attached to the system) and set up callbacks as well as meeting reminders in the calendar and receive notification reminders both in the system interface and your email. Read More Ivanna K. Verified reviewer Used weekly for less than 12 months Review source Reviewed January 2018 Great way to keep CRM data organized 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This software is easy to use and has a great interface. We can utilize follow-up tasks, track activity and have quick insight into outbound and inbound calls. Far better in comparison to our previous solution. Cons: Our sales department team would like to have possibility to integrate it with other solutions: Google analytics, Office 365 suite. Read More Mykola Z. Verified reviewer Internet 11-50 employees Used daily for less than 6 months Review source Reviewed December 2017 User-friendly LMS that is constantly improved. 4 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy-to-use software that doesn't require a long training for my colleagues. They constantly improve their functionality. Very helpful support team. Cons: It would be helpful, in a case of urgency, to be able to make internal calls between managers. Also it would be great to have a predictive dialer. Read More Andriy Y. Verified reviewer Computer Software 501-1000 employees Used weekly for less than 6 months Review source Reviewed December 2017 User-friendly software 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I was in a team that had to chooser and test CRM for our company. Our choice felt on VoiptimeCloud. This software is really great solution for companies that doesn't have an IT department. it is really easy to directly start using it, as it is cloud-based. Besides, they quite frequently release new tools and functions. After testing it, should admit that I haven't found any bags or incorrect working tools. Cons: As I know, our sales department has used it for near 2 months and, so far, is completely satisfied. The only one thing, that our team would like to see, is open API to be able to integrate it with our apps. Read More Rostyslav K. Verified reviewer Financial Services 11-50 employees Used daily for less than 6 months Review source Reviewed February 2019 Plug-in Call center with CRM integration for Toastme 5 We had a task to quickly build call center with support of our custom CRM and were surprised with the exact match of Voiptimecloud product. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Fast integration Customer relationship and flexibility Customer support Cons: So far we didn't face any problems with tasks that we had to solve. Read More Katya M. Verified reviewer 1001-5000 employees Used other for less than 6 months Review source Reviewed November 2017 Great software for capturing leads from web 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our main challenge was to find a good software for capturing client's data from web forms. After the long search and multiple tests, we chose LMS from Voiptime and stayed completely satisfied. Now we can save all data, submitted by our website visitors, directly into the system for further nurturing Cons: After using it for 5 months, we haven't had any troubles with this software. But in future, we would like to be able to integrate this CRM with Google analytics for tracking lead sources and understanding the most effective marketing channels Read More Showing 1 - 10 of 80 Reviews Load More Reviews ## Other Top Recommended Call Center Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **5** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **4** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **3** times Stuck Between Options? Our experts can help you compare Voiptime Cloud with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice