It is important not only to satisfy our clients and make outstanding photos, but to also to provide a good customer service and to keep in touch with clients even after the photoshooting is over.

I think the ease of use and call quality is excellent as well as the recordings available right away. While setting up different list for different kind of clients to ensure work is not interrupted.

I work in sales and call centers for over 20 years and tried different software. Voiptime is the best combination of useful lead management tools, a dialer and an affordable price.

I think they have covered all basic lead management features. Of course, there's always room for improvement in integration with mass emailing software.

During my 5 years experience in telemarketing, I tried many different dialers, but the most special thing about this one is - super user-friendly interface. Everything is just so intuitive.

VoiptimeCloud is an extremely reliable software that helps me to organize my daily functions more effectively. With this cloud system, I am more concentrated on sales rather than on process.

The connection quality is excellent and all calls can be recorded. A dialer comes in a package with the system for lead management which is convenient and helps to organize customer database.

It is reliable, easy to use and has all tools for managing leads we need. It really helps our operations and improves client management.

Tried to integrate my email box several times, however no emails were shown in the system.

And we save some costs on phone calls, as calling online with Voiptime dialer is relatively cheap. We started using this solution about 3 months ago and are quite satisfied with it.

One except the limitation of integration with other programs (Office 365 suite).

As Voiptime is an online solution, it's easy to set and to access. This system helps me to be more client-oriented and to establish better relationship with customers, than my competitors do.

Very happy with Power Dialer which saved a lot of time for me and my team. Customer support is on the highest level, always responded very quickly.

Easy to track client's status. Can integrate system with my email.

There are no filters in the call records tab. Unable to edit previous notes in client's card.

No option to buy a DID number directly in this system. One accounts can be set only for one number.

I leave this review here as we first found out about Voiptime from Capterra.

Voiptime Cloud is a great tool that is useful both for Sales and Marketing department. It helps a team to save a lot of time and automate many processes that were time-consuming.

Voiptime support team helped us to choose and buy SIP number with best tarrification for countries we target. The quality of calls is excellent and the call cost is affordable.

Good call quality, affordable price, lead management tools, ability to assign project to a responsible manager.

I like that it helps keep me organized and that it sends reminders.

Very easy to use while on the road - a great tool for all of our sales people. When used correctly it helps each person become their best.

There really isn't much that I don't like about the software.

The support we've received by Erick Ruuttila has been fantastic.

What I love most is the support team at Spiro. They are extremely responsive and patient.

Too is fairly ease to use, relatively intuitive bot service, good options for setting reminders and follow up. Nice layout and very good in terms of providing the necessities as a CRM tool.

Add in to that the countless features that are included, especially the reporting options and you have a program that is kind of fun to use.

This has been one of the best CRM experiences that I have had.

The ability to track every interaction with each of my customers so I can pull up the history quickly when I go to visit or call that customer.

We're missing notes and some notes are duplicated under the wrong providers. It's difficult to sort a report and there are a lot of unnecessary fields in the reports.

I have used several others, but this was a breeze to use, the phone app is fantastic, integration with corporate email was simple: just everything really.

The best CRM that I have ever used. It allows very easy and intuitive tracking of the my accounts.

Improved organization leads to more sales won and the ability to stay on top of repeat customers and track when their next shipment will need to get ordered.

I love working with my customer service rep, they listen to our thoughts and changes and get back to me in a timely manner.

Managing opportunities and Spiro assistant, the ease of transferring contacts is nice too. Love the Gmail plug-in and how we can export contacts into a csv.

I was able to add my customizations easily and integrate with other tools with limited effort. My all time favorite feature is the Spiro assistant.

Easy and intuitive input and tracking of my accounts, prospects and customer renewals so that nothing falls through the cracks.

I love Spiro's creative approach to assistants within the platform and the users ability to set the persona. It makes the platform entertaining as well as intuitive.

No real complaints, perhaps in the future the software will expand to incorporate a pipelining tools that provides curated leads.

It has been a great place to come together on projects with multiple departments being able to utilize easy to access customer information.

I can see the status of all opportunities that are managed in our company and see what problems could be solved or, I can see reasons why we loose costumers.

We use Spiro to organize leads, track the progressions, and house the data for all our accounts. Overall, the tool has been easy to use and easy to customize.

US Dollar

Provide excellent customer support and triple your telesales with a cloud-based multichannel Voiptime Contact Center solution! Intelligent call routing, ACD, multi-level IVR, Progressive & Predictive dialer (with flexible redialing rules, time zone settings), flexible call script builder, live call monitoring, ultimate reporting, and powerful REST API. Get up and running in less than 48 hours, with a fully configured environment and reliable VoIP lines with affordable rates in 200 countries. 

LongDescription

Real-Time Analytics

Call Transfer

Multi-Channel Management

Lead Capture

Performance Management

Activity Tracking

Real-Time Monitoring

IVR/Voice Recognition

Automatic Call Distribution

Voice Mail

Auto-Dialer

Blended Call Center

Lead Distribution

Multi-Campaign

Customer Database

Call Recording

Call Logging

Calendar Management

Customizable Fields

Local Caller ID

Call Center Management

Call Disposition

Progressive Dialer

Data Import/Export

Call List Management

Call Routing

Process/Workflow Automation

Text to Speech

Contact Management

Outbound Call Center

Lead Management

List Management

FCC Compliance

Real-Time Data

Call Scheduling

Performance Metrics

Inbound Call Center

Call Scripting

Call Reporting

Multi-Channel Communication

Queue Management

Predictive Dialer

Email Management

Caller ID

Campaign Specific Caller ID

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Reminders

Real-Time Chat

Chat/Messaging

Customizable Templates

Interaction Tracking

Manual Dialer

FTC Compliance

Real-Time Reporting

Power Dialer

Reporting/Analytics

Contact Database

Monitoring

Automatic Lead Distribution

Call Tracking

Preview Dialer

Customer History

Call Monitoring

Third-Party Integrations

Appointment Scheduling

Task Management

Live Chat

Campaign Management

Callback Scheduling

Search/Filter

Task Scheduling

Integrations Management

Automatic Outbound Dialer

Sales Pipeline Management

For Insurance Industry

Web browser (OS agnostic)

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Voiptime Cloud

In Person

Live Online

Webinars

Documentation

Spiro is a proactive relationship management platform that automatically creates contacts, organizes and prioritizes opportunities, and proactively recommends next steps to move all your team's deals forward. Spiro takes the work out of sales and provides managers with intelligent sales reports that help turn their sales team into a sales machine.

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