

Vtiger CRM Software
FrontRunners
About Vtiger CRM
Vtiger CRM Pricing
15-day free trial, no credit card required. Vtiger offers a number of different packages. Please contact Vtiger Sales team - sales@vtiger.com for pricing information. Rates start at $42 per user, per month (billed annually), or $30 per user, per month (billed monthly) One Enterprise: $58 per user, per month (billed annually), or $42 per user, per month (billed monthly)
Starting price:
$42.00 per month
Free trial:
Available
Free version:
Available
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Vtiger CRM Sales insight
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Vtiger CRM User Reviews
OVERALL RATING
Showing 1 - 5 of 307 reviews
Barbara
Company size: 11 - 50 employees
Time used: Less than 2 years
Review Source: Capterra
October 2021
Minimal Efficiency

Paulo
Verified reviewer
Company size: 11-50 employees
Industry: Information Technology and Services
Time used: More than 2 years
Review Source: Capterra
October 2019
Easy to use and customizable
I have all the clients info in vtiger but the more important info that I save are quotes and invoices, when I want to plan some strategy I just have to prepare some reports form the tool so I know how was the interaction with a specific client the last quarter.
Pros
Its really easy to use and there are many options to customize the user experience
Cons
As a CRM I would like more tools to show some specific info to my clients but in this field they are very limited
Reasons for choosing Vtiger CRM
I prefer vTiger cause is cost-effective and really easy to configure and use.
Carlos
Company size: 11-50 employees
Industry: Computer Software
Time used: More than 2 years
Review Source: Capterra
October 2019
Vtiger CRM vs Competition
overall, it's been great! The biggest bang for the buck for sure. It's still expensive but you get what you pay for and I highly recommend it.
Pros
The best thing I liked about this software was the ability to do sales, marketing and support all in one program. Our sales team is able to track opportunities and view sales funnel reports. The marketing team is able to email and tag the contacts to specific target audiences. The support team is able to use a ticket system in order to keep all projects and assistance notes in one place.
Cons
There are certain areas where you have to click here and there just to reroute you back to where you were. Like going from an opportunity to quotes and if you want to add notes, you have to go back to the opportunity and them go to your comments. Also the enterprise search tab doesn't always find everything you're looking for so you have to specifically go to contacts or organizations to find them.
Reasons for choosing Vtiger CRM
We chose this because it addressed all 3 of our needs. (sales, marketing and support) We didn't want to have to purchase a whole other software and go through a whole other set up, when we can have it all in one place.
Reasons for switching to Vtiger CRM
Infusionsoft did not have a support ticket system and their sales portion is ok at best. The quotes aren't customizable the way Vtiger is.Infusionsoft is really good for marketing but that's about it.
Jim
Company size: 2-10 employees
Industry: Civic & Social Organization
Time used: Less than 12 months
Review Source: Capterra
March 2022
Vtiger is excellent and affordable, with less limits even at the lower costs
Excellent, would recommend it.
Pros
Excellent UI, very low learning curve, attractive to use and navigate around. Well integrated with the other apps I use. Workflows are excellent, and with few limits. Generally there are very few limits imposed even for low price plans, unlike many other CRMs I tried.
Cons
Workflows could be made easier for beginners. The project management side on my plan is fairly basic, but it's nice to have it there. Generally nothing, I really like it. The only reason I would change is if I could get a cheaper deal elsewhere.
Reasons for choosing Vtiger CRM
Price, usability, multifunctionality, UI.
Reasons for switching to Vtiger CRM
Silly limits imposed on e.g. number of records, automations, number of pipelines, number of email outs, etc.
Thomas
Company size: 11-50 employees
Industry: Industrial Automation
Time used: Less than 2 years
Review Source: Capterra
October 2019
QTE Training likes VTiger
See section pros
Pros
one of the most reasons was the accessibility of the data from wheresoever, that'S absolutely given. Another one is the Independence from Software-Systems. We are using MS and also Apple-Systems, no Problem. Helpful is also the VT 360 App. whereever you are, and you spare time, just check for a customer or also call via mobile. the inside Team will see your activities immediately. Information that Counts.
Cons
The Adoption of the System towards some specific needs is somewhat poore. no custom Buttons available, the print-templates Editor is poor on formating and sometimes you also Need a work around for list variables to be shown. It should have a customize package as from VT-Experts provided for teh serverbased solution (https://www.vtexperts.com/)
Reasons for choosing Vtiger CRM
Cloud based System, pricing, easy maintainable
Reasons for switching to Vtiger CRM
Salesforce was to expensive for the small Business we are on