--- title: "Vtiger CRM Software Reviews, Demo & Pricing - 2026" description: "Review of Vtiger CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/vtiger-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / Vtiger CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/vtiger-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/vtiger-profile/alternatives/) # Vtiger CRM Review From $12-$42/month Free version Free trial 4 plans Wondering if Vtiger CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Vtiger CRM 4.3 [(339)](https://www.softwareadvice.com/crm/vtiger-profile/reviews/) Pricing Starting at $12.00 per user per month ### About Vtiger CRM Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used across the entire customer lifecycle, and it allows marketing teams to capture and nurture leads, sales teams to score, track and close resulting deals and support teams to access complete customer history and provide support. Key features include web forms, email and SMS campaigns, lead scoring, sales insights, appointment scheduling, approvals, team mailbox, document tracking, automated workflows, work orders, inventory management, case routing, surveys and project management. All customer data is stored in a single database that offers a unified view for marketing, sales and support teams. The system can be customized to suit the needs and preferences of the business. 24/5 customer support is offered via phone email, and chat. Wondering if Vtiger CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## Vtiger CRM User Interface ## Popular Vtiger CRM Alternatives Main Product Vtiger CRM 4.3 [(339)](https://www.softwareadvice.com/crm/vtiger-profile/reviews/) Ratings Breakdown - 4.16Ease of use - 4.46Value for money - 4.18Customer support - 4.21Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4493)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(19024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(7010)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/) 4.8 [(630)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.78Value for money - 4.80Customer support - 4.68Functionality Pricing Starting at $250.00 per month Get Price Alternative Product [Bigin by Zoho CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/) 4.7 [(745)](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/reviews/) Ratings Breakdown - 4.75Ease of use - 4.72Value for money - 4.49Customer support - 4.49Functionality Pricing Starting at $7.00 per year Get Price ## Vtiger CRM Pros and Cons We analyzed 339 verified reviews for Vtiger CRM to find out what actual users really think. Select to learn more Intuitive And User-Friendly Interface Vtiger CRM is praised for its straightforward, easy-to-navigate design. Users find it simple to learn, quick to set up, and accessible for both new and experienced team members, helping teams get started and stay productive with minimal training. Affordable Options For All Budgets Vtiger CRM offers a range of affordable plans, including a free version with essential features and budget-friendly paid options. Many users highlight its strong value for money, making it a practical choice for small businesses or those seeking a cost-effective CRM solution. Flexible System Tailored To Needs You can easily customize Vtiger CRM to fit your business requirements, from modifying fields and forms to adding custom rules and sections. Users appreciate the ability to adapt the platform without advanced programming skills, making it suitable for a variety of workflows. Slow Response And Loading Times Users often experience slow page loads, laggy response times, and delays when accessing features or uploading files. These performance issues can hinder productivity and make routine tasks feel time-consuming, especially during busy periods. ## Vtiger CRM Pricing and Plans Vtiger CRM has four plans. One Pilot is free. One Growth is $12.00/user/mo billed monthly. One Professional is $30.00/user/mo billed monthly. One Enterprise is $42.00/user/mo billed monthly. Free versionFree trial One Pilot $0.00 Free forever Free plan - ideal for companies getting started on their CRM journey One Pilot plan includes: - Autoresponders - Campaign Reports - Comments Sections - Document Management - Email Integration - Idle Alerts - Listing and Segments - One View - Profile Scoring One Growth $12.00 per user, per month A CRM plan for small and medium-sized businesses One Growth plan includes: - Autoresponders - Internal Team Collaboration - Document Management - Email Integration - Campaign Reports - Listing and Segments - One View - Multi Pipelines One Professional $30.00 per user, per month This plan is plan price for standard is $42 per user per month, and for the single app is $28 per user per month.… One Professional plan includes: - Agent Level Business Hours - Customizable Reports - Internal Team Collaboration - Invoice Generation - Lead Scoring - Least Loaded Ticket Assignment - Live Chat - Multi Pipelines - Profile Scoring - Purchase Order Management - Sales Insight - Sales Order - Social Ticketing - Vendor Management One Enterprise $42.00 per user, per month This plan is plan price for standard is $58 per user per month, and for the single app is $42 per user per month.… One Enterprise plan includes: - Agent Level Business Hours - Customizable Reports - Internal Team Collaboration - Internal Ticketing System - Internal Tickets - Invoice Generation - Lead Scoring - Least Loaded Ticket Assignment - Live Chat - Multi Pipelines - Profile Scoring - Purchase Order Management - Sales Insight - Sales Order - Social Ticketing - Vendor Management - Work Order Management Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Vtiger CRM pricing compare to alternatives? Vtiger CRM's starting price is $12.00/user/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Vtiger CRM4.3[(339)](https://www.softwareadvice.com/crm/vtiger-profile/reviews/) | $12.00 /user/mo | Available | Available | 4.5 | | [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)4.5[(4,493)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) | $20.00 /user/mo | Not available | Available | 4.3 | | [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)4.4[(19,024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) | $25.00 /user/mo | Available | Not available | 4.0 | | [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)4.3[(7,010)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) | $14.00 /user/mo | Available | Available | 4.3 | | [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/)4.8[(630)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) | $250.00 /mo | Available | Available | 4.8 | Vtiger CRM4.3[(339)](https://www.softwareadvice.com/crm/vtiger-profile/reviews/) * * * Starting price $12.00 /user/mo Free trial Available Free version Available Value For Money 4.5 - [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)4.5[(4,493)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) * * * Starting price $20.00 /user/mo Free trial Not available Free version Available Value For Money 4.3 - [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/)4.4[(19,024)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) * * * Starting price $25.00 /user/mo Free trial Available Free version Not available Value For Money 4.0 - [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/)4.3[(7,010)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) * * * Starting price $14.00 /user/mo Free trial Available Free version Available Value For Money 4.3 - [Kylas Sales CRM](https://www.softwareadvice.com/marketing/kylas-profile/)4.8[(630)](https://www.softwareadvice.com/marketing/kylas-profile/reviews/) * * * Starting price $250.00 /mo Free trial Available Free version Available Value For Money 4.8 ## Vtiger CRM Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of Vtiger CRM Access Controls/Permissions Activity Dashboard Alerts/Escalation Alerts/Notifications API Appointment Scheduling Automated Routing Autoresponders Business Card/Badge Scanning Calendar/Reminder System Calendar Sync Campaign Management Client Management Collaboration Tools Contact Database Contact Management Content Delivery Content Management CRM Customer Complaint Tracking Customer Database Customer Service Analytics Customer Support Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Document Management Document Storage Email Marketing Email Templates Email Tracking Engagement Tracking Forecasting For Insurance Industry For Sales Teams/Organizations For Small Businesses For Startups Help Desk Management Inbox Management Interaction Tracking Internal Chat Integration Knowledge Base Management Lead Capture Lead Distribution Lead Management Lead Nurturing Lead Qualification Lead Scoring Lead Segmentation Live Chat Marketing Automation Mobile Access Mobile App Monitoring Multi-Channel Communication Opportunity Management Performance Metrics Pipeline Management Pipeline Reports Predictive Analytics Prospecting Tools Referral Tracking Reporting & Statistics Routing Sales Activity Management Sales Forecasting Sales Reports Sales Trend Analysis Search Search/Filter Self Service Portal Social Media Integration Source Tracking Support Ticket Management Third-Party Integrations Web-based Deployment Web Forms ## Vtiger CRM Integrations authorize.net Integration rated undefined from -1 review Dropbox Integration rated undefined from -1 review PayPal Payments Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review See all 28 integrations ## Vtiger CRM User Reviews ## Vtiger CRM customer ratings - Overall rating: 4.3/5 - Total reviews: 339 ### Rating distribution - 5 stars: 159 reviews (47%) - 4 stars: 139 reviews (41%) - 3 stars: 34 reviews (10%) - 2 stars: 5 reviews (1%) - 1 star: 2 reviews (1%) ### Secondary ratings - Ease of use: 4.2/5 - Value for money: 4.5/5 - Customer support: 4.2/5 - Functionality: 4.2/5 --- ### vtigercrm2112 - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Transportation/ Trucking/ Railroad - Company size: 1001-5000 employees - Product usage: less than 1 year · daily - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Strong automation capabilities, and excellent customization. While setup and administration can require some effort. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Comprehensive all-in-one CRM for sales, marketing, and support. Strong contact and lead management capabilities. #### Cons Initial setup and customization can be complex. Duplicate lead management could be improved. Integration limitations with some external applications. --- ### Vtiger CRM Has Impressive Features that Streamlines Our Operations - Overall rating: 5/5 - Reviewer: Cerris S. - Industry: Consumer Services - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The user interface of Vtiger CRM is outstanding, making it a remarkable customer relationship management solution. The customer support team of Vtiger CRM is friendly. #### Cons With Vtiger CRM, we do not experience problems. The features of this customer relationship platform are wonderful. --- ### Solid CRM with useful customer management features - Overall rating: 3/5 - Reviewer: kian W. - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered My overall experience with Vtiger CRM has been positive. It is a solid CRM that helps improve organisation, customer tracking, and team efficiency. Once it is set up properly, it becomes a helpful tool for managing customer relationships and daily business tasks. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros Vtiger CRM is a useful and well-rounded platform for managing customer information, sales activity, support tickets, and communication in one place. I like that it brings CRM and helpdesk features together, which makes it easier to keep track of customers and follow-ups. #### Cons Some parts of the system can feel a little dated or take time to get used to, especially when customising workflows, fields, and settings. The interface could be a bit smoother in some areas. --- ### Client Management Hero - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 51-200 employees - Product usage: 3-5 years · daily - Reviewed: December 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. The customer support is very helpful and they always strive to improve the system. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros You can literally do everything on this software by just a few clicks, it enables you to analyze and improve your team and pipeline performance. #### Cons Well because of the time difference I am barely available for their trainings, but the team does try to accommodate everyone. --- ### The great app - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: January 2024 - Review source details: This review was submitted organically. No incentive was offered A very wonderful experience and still like you #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros For ease of use .It offers a range of features for smaller companies #### Cons A very good application in which there are no downsides --- ### Easy to use and customizable - Overall rating: 5/5 - Reviewer: Paulo Joimar R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2019 - Review source details: This review was submitted organically. No incentive was offered I have all the clients info in vtiger but the more important info that I save are quotes and invoices, when I want to plan some strategy I just have to prepare some reports form the tool so I know how was the interaction with a specific client the last quarter. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Its really easy to use and there are many options to customize the user experience #### Cons As a CRM I would like more tools to show some specific info to my clients but in this field they are very limited --- ### Salesforce Killer - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Construction - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I can confidently say implementation of this software has significantly increased the sales and marketing efficiencies of the business in which i have implemented this software. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros This is an enterprise level ERP package that offers practically every feature of Salesforce, and structured to allow for SME type admins to build this via custom modules and flexible dev environments. It is a highly practical package that allows non-qualified programmers to get the equivalent bespoke style functionality out of the system/ #### Cons Project mangement is clunky. I cant drag/drop task bars in the gantt chart. the reality is i need to use smartsheet to get the flexibility i need here, together with the highly useful linking between the subtasks - i.e. STart to start lines the task bars from the start. End-to-Start is the typical 'cant start task 2 until task 1 is finished', plus the multiple day delays and advancement options with these relationships --- ### Flexible and complete package - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Building Materials - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We initialy came to vTiger as a cheaper alternative to Salesforce. We found not only a valid and much more easily customizable CRM but we have developed the modules to handle internal Cases, as a Project Management tool, as a simple DB to keep track of products, as a Quote & shipping #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros Can be customized without being a programmer. It is flexible enough to do many things well enough for a small company that does not need very specialist applications. It is intuitive enough for my users to take up without pushback #### Cons I would love better integration with Google Sheets. Poor (non existent) formatting of reports. No community forums or "vote for function" --- ### QTE Training likes VTiger - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Industrial Automation - Company size: 11-50 employees - Product usage: 1-3 years · daily - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. See section pros #### Ratings breakdown - Ease of use: 3/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros one of the most reasons was the accessibility of the data from wheresoever, that'S absolutely given. Another one is the Independence from Software-Systems. We are using MS and also Apple-Systems, no Problem. Helpful is also the VT 360 App. whereever you are, and you spare time, just check for a customer or also call via mobile. the inside Team will see your activities immediately. Information that Counts. #### Cons The Adoption of the System towards some specific needs is somewhat poore. no custom Buttons available, the print-templates Editor is poor on formating and sometimes you also Need a work around for list variables to be shown. It should have a customize package as from VT-Experts provided for teh serverbased solution (https://www.vtexperts.com/) --- ### Great value for money, great customization options - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Luxury Goods & Jewelry - Company size: 11-50 employees - Product usage: 3-5 years · daily - Reviewed: October 2019 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. We realised a big added value but for some issues the development time takes quite long. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros The modularity. You can mix and match modules as you see fit. You can build a great variety of workflows for different teams to work together on a centralized, highly customized build. #### Cons There is a lot of freedom on pretty much everything, except from some vital funcitonalities missing from some modules and some modules contain 'standard' settings that you cant work around. Two examples, the Mailroom module can only update some types of records. It can create contacts but can not update contacts. The quote module for instance can only work once your inventory is in vTIger. It doesn't allow you much customization. --- Showing 1 - 10 of 339 Reviews [See All Reviews](https://www.softwareadvice.com/crm/vtiger-profile/reviews/) ## Vtiger CRM Popular Comparisons [HubSpot CRM vs Vtiger CRM](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/3087-vtiger/)[Salesforce Sales Cloud vs Vtiger CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/3087-vtiger/)[Zoho CRM vs Vtiger CRM](https://www.softwareadvice.com/crm/vtiger-profile/vs/zoho-crm/)[Kylas Sales CRM vs Vtiger CRM](https://www.softwareadvice.com/marketing/kylas-profile/vs/vtiger/)[Bigin by Zoho CRM vs Vtiger CRM](https://www.softwareadvice.com/crm/bigin-by-zoho-crm-profile/vs/vtiger/)[Dynamics 365 vs Vtiger CRM](https://www.softwareadvice.com/compare/3087-vtiger/vs/106335-Dynamics-365/)[Ploomes CRM vs Vtiger CRM](https://www.softwareadvice.com/compare/3087-vtiger/vs/449937-Ploomes/)[Pipedrive vs Vtiger CRM](https://www.softwareadvice.com/crm/pipedrive-profile/vs/vtiger/)[Odoo vs Vtiger CRM](https://www.softwareadvice.com/crm/odoo-profile/vs/vtiger/)[Bitrix24 vs Vtiger CRM](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/vtiger/) [Compare All Alternatives](https://www.softwareadvice.com/crm/vtiger-profile/alternatives/) ## Other Top Recommended CRM Software [SalesNOW](https://www.softwareadvice.com/marketing/salesnow-profile/) **4.6** (81) Recently recommended **62** times [Rolldog](https://www.softwareadvice.com/marketing/rolldog-complete-profile/) **4.9** (33) Recently recommended **60** times [kintone](https://www.softwareadvice.com/project-management/kintone-profile/) **4.7** (154) Recently recommended **58** times [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (256) Recently recommended **58** times Stuck Between Options? 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