# Vtiger CRM Software Reviews, Demo & Pricing - 2026 > Review of Vtiger CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/vtiger-profile --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / Vtiger CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/vtiger-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/vtiger-profile/alternatives/) # Vtiger CRM 2026: Benefits, Features & Pricing Wondering if Vtiger CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Vtiger CRM 4.3 [(337)](https://www.softwareadvice.com/crm/vtiger-profile/reviews/) Pricing Starting at $12.00 per month ### About Vtiger CRM Vtiger CRM offers a single, unified CRM for sales, customer support and marketing teams. Vtiger CRM can be used across the entire customer lifecycle, and it allows marketing teams to capture and nurture leads, sales teams to score, track and close resulting deals and support teams to access complete customer history and provide support. Key features include web forms, email and SMS campaigns, lead scoring, sales insights, appointment scheduling, approvals, team mailbox, document tracking, automated workflows, work orders, inventory management, case routing, surveys and project management. All customer data is stored in a single database that offers a unified view for marketing, sales and support teams. The system can be customized to suit the needs and preferences of the business. 24/5 customer support is offered via phone email, and chat. Wondering if Vtiger CRM is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## Vtiger CRM User Interface ## Popular Vtiger CRM Alternatives Main Product Vtiger CRM 4.3 [(337)](https://www.softwareadvice.com/crm/vtiger-profile/reviews/) Ratings Breakdown - 4.16Ease of use - 4.47Value for money - 4.18Customer support - 4.21Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18785)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24125)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6978)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Cognism](https://www.softwareadvice.com/crm/cognism-profile/) 4.7 [(258)](https://www.softwareadvice.com/crm/cognism-profile/reviews/) Ratings Breakdown - 4.76Ease of use - 4.45Value for money - 4.64Customer support - 4.65Functionality Pricing Starting at $1000.00 per month Get Price Alternative Product [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) 4.5 [(501)](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/) Ratings Breakdown - 4.39Ease of use - 4.20Value for money - 4.43Customer support - 4.44Functionality Pricing Starting at $15.00 per month Get Price ## Vtiger CRM Pros and Cons We analyzed 337 verified reviews for Vtiger CRM to find out what actual users really think. Select to learn more Intuitive And User-Friendly Interface Vtiger CRM is praised for its straightforward, easy-to-navigate design. Users find it simple to learn, quick to set up, and accessible for both new and experienced team members, helping teams get started and stay productive with minimal training. Affordable Options For All Budgets Vtiger CRM offers a range of affordable plans, including a free version with essential features and budget-friendly paid options. Many users highlight its strong value for money, making it a practical choice for small businesses or those seeking a cost-effective CRM solution. Flexible System Tailored To Needs You can easily customize Vtiger CRM to fit your business requirements, from modifying fields and forms to adding custom rules and sections. Users appreciate the ability to adapt the platform without advanced programming skills, making it suitable for a variety of workflows. Slow Response And Loading Times Users often experience slow page loads, laggy response times, and delays when accessing features or uploading files. These performance issues can hinder productivity and make routine tasks feel time-consuming, especially during busy periods. ## Vtiger CRM Pricing and Plans Starting price: $12.00 per month Free Trial Free Version One Pilot $0.00 per user, per month Plan includes: - Autoresponders - Campaign Reports - Comments Sections - Document Management - Email Integration - Idle Alerts - Listing and Segments - One View - Profile Scoring One Growth $12.00 per user, per month Plan includes: - Autoresponders - Internal Team Collaboration - Document Management - Email Integration - Campaign Reports - Listing and Segments - One View - Multi Pipelines One Professional $30.00 per user, per month Plan includes: - Agent Level Business Hours - Customizable Reports - Internal Team Collaboration - Invoice Generation - Lead Scoring - Least Loaded Ticket Assignment - Live Chat - Multi Pipelines - Profile Scoring - Purchase Order Management Read More One Enterprise $42.00 per user, per month Plan includes: - Agent Level Business Hours - Customizable Reports - Internal Team Collaboration - Internal Ticketing System - Internal Tickets - Invoice Generation - Lead Scoring - Least Loaded Ticket Assignment - Live Chat - Multi Pipelines Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Vtiger CRM Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of Vtiger CRM Access Controls/Permissions Activity Dashboard Alerts/Escalation Alerts/Notifications API Appointment Scheduling Automated Routing Autoresponders Business Card/Badge Scanning Calendar/Reminder System Calendar Sync Campaign Management Client Management Collaboration Tools Contact Database Contact Management Content Management CRM Customer Complaint Tracking Customer Database Customer Service Analytics Customizable Fields Customizable Reports Customizable Templates Dashboard Data Import/Export Document Management Document Storage Email Marketing Email Templates Email Tracking Engagement Tracking Forecasting For Insurance Industry For Sales Teams/Organizations For Small Businesses For Startups Help Desk Management Inbox Management Interaction Tracking Internal Chat Integration Knowledge Base Management Lead Capture Lead Distribution Lead Management Lead Nurturing Lead Qualification Lead Scoring Lead Segmentation Live Chat Marketing Automation Mobile Access Mobile App Monitoring Multi-Channel Communication Opportunity Management Performance Metrics Pipeline Management Predictive Analytics Prospecting Tools Referral Tracking Reporting & Statistics Routing Sales Activity Management Sales Forecasting Sales Reports Sales Trend Analysis Search Search/Filter Self Service Portal Social Media Integration Source Tracking Support Ticket Management Third-Party Integrations Web-based Deployment Web Forms ## Vtiger CRM Integrations authorize.net Integration rated undefined from -1 review Dropbox Business Integration rated undefined from -1 review PayPal Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review Microsoft 365 Integration rated undefined from -1 review See all 32 integrations ## Vtiger CRM User Reviews Overall Rating 4.3 Ratings Breakdown 5 47% 4 41% 3 10% 2 1% 1 1% Secondary Ratings Ease of Use 4.2 Value for money 4.5 Customer support 4.2 Functionality 4.2 VR Verified Reviewer Information Technology and Services 51-200 employees Used daily for more than 2 years Review source Reviewed December 2019 Client Management Hero 4 The customer support is very helpful and they always strive to improve the system. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support Previously 4 3 Functionality Previously 4 Pros: You can literally do everything on this software by just a few clicks, it enables you to analyze and improve your team and pipeline performance. Cons: Well because of the time difference I am barely available for their trainings, but the team does try to accommodate everyone. Read More JT John T. Verified reviewer Construction 11-50 employees Used daily for more than 2 years Reviewed October 2019 Salesforce Killer 5 I can confidently say implementation of this software has significantly increased the sales and marketing efficiencies of the business in which i have implemented this software. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This is an enterprise level ERP package that offers practically every feature of Salesforce, and structured to allow for SME type admins to build this via custom modules and flexible dev environments. It is a highly practical package that allows non-qualified programmers to get the equivalent bespoke style functionality out of the system/ Cons: Project mangement is clunky. I cant drag/drop task bars in the gantt chart. the reality is i need to use smartsheet to get the flexibility i need here, together with the highly useful linking between the subtasks - i.e. STart to start lines the task bars from the start. End-to-Start is the typical 'cant start task 2 until task 1 is finished', plus the multiple day delays and advancement options with these relationships Reasons for choosing Vtiger CRM I was introduced via the Open source installer offered through Go daddy website management. The pricing makes the commercial version of the software highly reliable and a no brainer. Read More Paulo R. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed October 2019 Easy to use and customizable 5 Previously 4 I have all the clients info in vtiger but the more important info that I save are quotes and invoices, when I want to plan some strategy I just have to prepare some reports form the tool so I know how was the interaction with a specific client the last quarter. Ratings Breakdown 5 Ease of use Previously 4 5 Value for money 5 Customer support 4 Functionality Pros: Its really easy to use and there are many options to customize the user experience Cons: As a CRM I would like more tools to show some specific info to my clients but in this field they are very limited Reasons for choosing Vtiger CRM I prefer vTiger cause is cost-effective and really easy to configure and use. Read More AN Alex N. Verified reviewer Building Materials 11-50 employees Used daily for more than 2 years Reviewed October 2019 Flexible and complete package 5 We initialy came to vTiger as a cheaper alternative to Salesforce. We found not only a valid and much more easily customizable CRM but we have developed the modules to handle internal Cases, as a Project Management tool, as a simple DB to keep track of products, as a Quote & shipping Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 4 Functionality Pros: Can be customized without being a programmer. It is flexible enough to do many things well enough for a small company that does not need very specialist applications. It is intuitive enough for my users to take up without pushback Cons: I would love better integration with Google Sheets. Poor (non existent) formatting of reports. No community forums or "vote for function" Reasons for choosing Vtiger CRM Greater flexibility, price to function ratio Reasons for switching to Vtiger CRM Salesforce charges double and you still had to pay extra to third parties for basic things like Edit in grid, etc Read More SM Sander M. Verified reviewer Luxury Goods & Jewelry 11-50 employees Used daily for more than 2 years Reviewed October 2019 Great value for money, great customization options 4 We realised a big added value but for some issues the development time takes quite long. Ratings Breakdown 3 Ease of use 5 Value for money 3 Customer support 5 Functionality Pros: The modularity. You can mix and match modules as you see fit. You can build a great variety of workflows for different teams to work together on a centralized, highly customized build. Cons: There is a lot of freedom on pretty much everything, except from some vital funcitonalities missing from some modules and some modules contain 'standard' settings that you cant work around. Two examples, the Mailroom module can only update some types of records. It can create contacts but can not update contacts. The quote module for instance can only work once your inventory is in vTIger. It doesn't allow you much customization. Reasons for choosing Vtiger CRM Peer recommendation, versatility, low cost, wide range of options Read More TE Thomas E. Verified reviewer Industrial Automation 11-50 employees Used daily for less than 2 years Reviewed October 2019 QTE Training likes VTiger 3 See section pros Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 3 Functionality Pros: one of the most reasons was the accessibility of the data from wheresoever, that'S absolutely given. Another one is the Independence from Software-Systems. We are using MS and also Apple-Systems, no Problem. Helpful is also the VT 360 App. whereever you are, and you spare time, just check for a customer or also call via mobile. the inside Team will see your activities immediately. Information that Counts. Cons: The Adoption of the System towards some specific needs is somewhat poore. no custom Buttons available, the print-templates Editor is poor on formating and sometimes you also Need a work around for list variables to be shown. It should have a customize package as from VT-Experts provided for teh serverbased solution (https://www.vtexperts.com/) Reasons for choosing Vtiger CRM Cloud based System, pricing, easy maintainable Reasons for switching to Vtiger CRM Salesforce was to expensive for the small Business we are on Read More RB Richard B. Verified reviewer Internet 11-50 employees Used daily for more than 2 years Review source Reviewed December 2020 One of the best! 5 We adapt CRM to our recruitment process and we install also VTiger to manage our prospect and sales department. All's just perfect! Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: \- Easy to configure - Easy to modify - Easy to use - Easy to adapt to your need - Complete software Cons: \- The email template could be more complete with more design Reasons for switching to Vtiger CRM SugarCRM was realy good but too slow and hard to modify and adapt to our needs. Read More JH Juerg H. Verified reviewer Computer Software 51-200 employees Used daily for less than 12 months Reviewed October 2019 Best for money 5 We have introduced vtiger from the decision date in rolling planning. This enabled us to cover 90% of our needs within a very short time (less than 1 month). An unequalled value, which I was not able to realize with other solutions. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: \- functionality - customizability - stability Cons: \- often many clicks to the destination - many open windows - restricts clarity Reasons for choosing Vtiger CRM \- best price and performance ratio - rapid implementation - simple user guidance - little user training necessary - variety of functions Reasons for switching to Vtiger CRM We have introduced vtiger from the decision date in rolling planning. This enabled us to cover 90% of our needs within a very short time (less than 1 month). An unequalled value, which I was not able to realize with other solutions. Read More NM Nathan M. Verified reviewer Internet 2-10 employees Used weekly for more than 2 years Review source Reviewed June 2024 Versatile and scalable 5 Hugely positive and I prefer this CRM to others I have used which tend to be a lot more expensive the Vtiger. Ratings Breakdown 3 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: The ability to customise the CRM to your business requirements. Cons: Connecting modules together can be tricky for beginners. Reasons for choosing Vtiger CRM Price a lot more affordable and scalability. Read More NJ Nicole J. Verified reviewer Hospitality 2-10 employees Used daily for less than 6 months Review source Reviewed December 2019 Looked better than it Functioned 3 Overall poor experience. Maybe if I have not used better CRM software prior to giving this a go, I would feel a different way. They added a lot of things to make the program pretty, but the meat and potatoes was just not there. Ratings Breakdown 3 Ease of use 3 Functionality Pros: For beginners that only need to log in basic information, manage a few accounts and products this CRM software will work just fine. It is affordable to boot. It does come with some great hookups to other apps and software, and the app is useful. After use. i realize that this software may be better for wholesale product management and general sales, rather than outbound sales. Cons: Because I am managing over 200+ accounts (more like 1,000+) this software didn't cut it for me. It did not readily provide the functions that I needed, nor did I ever receive adequate help when it came to building out my workflows. I found myself going down rabbit holes searching for ways to make the workflows work, only to find that the last step was non-existent. It was stressful and took away a lot of time that I should have spent closing sales. Reasons for choosing Vtiger CRM It was a more affordable option that we tested out. Read More Showing 1 - 10 of 337 Reviews [See All Reviews](https://www.softwareadvice.com/crm/vtiger-profile/reviews/) ## Vtiger CRM Popular Comparisons [Salesforce Sales Cloud vs Vtiger CRM](https://www.softwareadvice.com/compare/2764-Salesforce/vs/3087-vtiger/)[Slack vs Vtiger CRM](https://www.softwareadvice.com/remote-support/slack-profile/vs/vtiger/)[Zoho CRM vs Vtiger CRM](https://www.softwareadvice.com/crm/vtiger-profile/vs/zoho-crm/)[HubSpot Sales Hub vs Vtiger CRM](https://www.softwareadvice.com/crm/hubspot-sales-profile/vs/vtiger/)[Bitrix24 vs Vtiger CRM](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/vtiger/)[Pipedrive vs Vtiger CRM](https://www.softwareadvice.com/crm/pipedrive-profile/vs/vtiger/)[Close vs Vtiger CRM](https://www.softwareadvice.com/crm/close-io-profile/vs/vtiger/) [Compare All Alternatives](https://www.softwareadvice.com/crm/vtiger-profile/alternatives/) ## Other Top Recommended CRM Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (251) Recently recommended **110** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18785) Recently recommended **107** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (501) Recently recommended **71** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **62** times Stuck Between Options? 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