I'm not sure if there's anything I don't like. Just sometimes I don't receive a notification when someone texts me, or the messages are delayed.

I searched for some time to find it. I highly recommend it to those who want to build a clientele steadily and easily.

It is very easy to use and has a user-friendly interface. It works as expected and has some important features like lists that go a long way.

The customer service lacks a bit; it seems they use the same product to communicate/resolve technical issues, and the software is not capable of handling it. Issues get lost and sometimes unanswered.

I can create groups for ease of targeting a specific group with a message. I love the ease of it connecting to my contacts already in my phone.

Laggy, does not always sync well across all platforms.

Easy to use and feels like native text messaging, but with some amazing additional features so that our whole team can field messages from our customers.

It is now included in a more expensive plan. We were very disappointed when we lost the feature.

We like that it's an easy SMS App,  also the integration with ZD, we can set up templates and use the same one for automated messages like collections or surveys, which is great.

With ease I was able to communicate with my associates as a group they were categorized in or the whole roster.

Heymarket really makes it easy to contact a large group, quickly with information - it is one of the best features I have encountered lately.

I love that I can create and save templates and send emails to groups that are sent individually and personalized with each customer's name. SO MANY things I love about this app.

Plus the Customer Service is excellent. I always receive replies quickly and they are able to help troubleshoot any issues I'm having.

My overall experience has been good because again, they have great customer service.

Absolutely love it and I recommend it to other business owners.

One of the features that drew us to Heymarket was that the text messages would come from our company phone number. Unfortunately it turns out there is a limit to how many texts can be sent this way.

Overall a good product, but lacking in some features like automatic campaigns. I had to pair it with Zapier in order to automate things and I wish it was just already there.

WhatsApp is the best messaging app on the market, and what I like best about it is the WhatsApp Web, where I can exchange information from my computer to my phone much more quickly.

It was an awesome experience. Thanks to whole whatsapp community for bringing it up.

This is a good (zero cost) solution to an alternative way of text messaging or calling. User friendly and good quality.

I really like this app for communicating with friends and loved ones when traveling. It is a great resource that doesn't require extra payments.

A great method for communication with the greater international community. Often prefer to use this.

I do like how easy it is to use and the Gif selection is awesome compared to other message services I have used in the past.

Video chats were also free before it became widely popular on other forms of social media. It's a fantastic free tool for maintaining relationships.

It had a good interface and easily to connect with old friends camera screen was good and status was interesting.

I always use this to call my family since I'am in abroad it so good and consume only low data for internet so very low cost and good for savings. Also clear and video quality is good enough.

Very easy to communicate and utilize the features of the software. Good customer support, and easy to access.

Awesome tool for messaging, video calls, and sharing files. Easy to use and very accessible even if you're not super tech-savvy.

I have been using WhatsApp for over 2 years by now and it has been a nice experience. Nice user interface, a good set of features.

I think that you can integrate the Mobile App and the Desktop App together. I also like that the quality of call esp for 1-1 are superb.

It makes communication between people and between companies and customers too easy. Very easy to use and with a great cost benefit.

When I am talking with my friend through vdieo call what's app still work perfectly on poor internet connection and when I share some pictures its download automatically with good quality.

I also especially love the seamless integration with its web version, which can be a lifesaver if you are working on your computer on a busy day, unable to check your phone.

What I like most is the ability to communicate with friends and family all over the world. I also love how I am able to make phone calls.

It's really user-friendly and easy to use and as long as the internet connection is good the rest will be just perfect.

What bothers me is that it can be used for illegal activity because of the design of the app.

This is an amazing messaging app. I love being able to make international calls with ease.

No Whatsapp App for PC alone without your phone being around you. Poor Security Responses When Grouped are Hacked and Admins are changed by the Hacker.

Lastly, i love how i have access to a lot more gifs on this software, makes the chats so much more fun. Great for messaging with people across the world too.

My overall experience with this app has been amazing this is one of my top favorites apps I use on a daily basis.

US Dollar

Heymarket is a cloud-based communication tool suitable for small businesses in a variety of industries. It offers a text messaging app that allows users to schedule and manage communications with customers. Native apps are available for iPhone, Android and desktop web browsers.


Multiple team members can share a single phone number for text messaging. Users can send and reply to texts from landline, toll free and VoIP numbers. Messages can include photos, text, and information about contacts such as first names, and users can also schedule meetings and set follow-up reminders.


A series of messages can be sent to customers on a set schedule or triggered as part of welcome campaigns, feedback campaign and more. Teams can share contacts, notes, lists and message templates. Chats can also be exported, saved and searched later.


Pricing is per user per month. Support is offered through an online knowledge base.



LongDescription

Text-to-Win

Shortcodes

Surveys & Feedback

Personalization

Automated Responses

Mass Texting

SMS Messaging

Scheduled Messaging

Customizable Fields

Campaign Scheduling

2-Way Messaging

Template Management

Data Import/Export

Mobile Coupons

Contact Management

Performance Metrics

Mobile Keywords

Multi-Channel Communication

Social Media Integration

Real-Time Notifications

Workflow Management

Message Personalization

Alerts/Notifications

SMS Marketing

Reminders

Chat/Messaging

Customizable Templates

Inbox Management

Interaction Tracking

Alerts/Escalation

Reporting/Analytics

Polls/Voting

Auto-Responders

Access Controls/Permissions

Sales Pipeline Management

Lead Management

For Insurance Industry

Third-Party Integrations

Lead Capture

Segmentation

Campaign Management

Compliance Management

Reporting & Statistics

Customer Segmentation

Single Sign On

Drip Campaigns

Templates

Survey Builder

Standard: $49/month - 12,000 per year.
Plus: $99/month - 30,000 per year
Team: $199/month - 60,000 per year. 
Contact Heymarket for details of larger plans.
Monthly and annual subscriptions available.

Email/Help Desk

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Heymarket

Live Online

Webinars

Documentation

WhatsApp enables businesses to connect with customers using real-time chat. The app can be used to answer customer questions in real-time while highlighting products and services. Users can create business profiles on WhatsApp with helpful information for customers such as physical addresses, business descriptions, websites, and more. The app can be downloaded as a desktop app or mobile app for iOS and Android devices. 

WhatsApp provides digital labels that can be used to organize contacts and chats. To save time, users can utilize quick replies when answering common questions from customers or other team members. Other WhatsApp features include group chats, file sharing, customizable notifications, voice and video calling, and more. 

WhatsApp is available as a free solution. Support is provided via an online help center. 


Heymarket vs WhatsApp

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