Great user experience, they are always improving the software. Unlike some competitors i really like how you can see customers engagement on the review invite sent.

On a rare occasion, customers have reported that they were unable to open links sent through podium. It is my belief that this was likely user error on their end as I have not experienced this issue.

When I asked to stop the service, they did not cooperate and stock to their 3 months required notification to stop the service.

So far my favorite thing about Podium is how accessible the Customer Support team is. They have answered all my questions so for.

The review integration with facebook and google is excellent. We are able to send review invitations via text and respond to them within the app.

My only complaint so far with the software is where the payment portal is concerned.

It has opened more opportunities for us to gain clientele.

They have been super responsive innovative and helpful. We have added over 3k+ reviews and respond to reviews in a matter of minutes.

The staff is great and very responsive. Really like the interface and ease of use of the system.

It's great that we can gain new leads through the software and that our customers receive an auto-reply, even when we are not in the office.

But we needed a new text service as ours was going away. The cost was about 3x what I was paying and that was for the lowest level of service and they lock you in to a contract for a year.

The cost is inexpensive and it really does help get reviews.

Very simple and intuitive the amount of useful links is nice to have.

Some customers complain about leaving a Google review because they don't remember their Google login.

And trying to cancel is almost impossible. There's no means on their website to cancel the service.

All you remember was the final service and it is horrible.

Incredibly User Friendly, Helps keep contact while being professional, Easy Up-to-date version of communicating with clients.

I would like the presentation email to the client to be more professional and legitimate looking. Some of my clients have mistaken it for spam.

The ease of sending and receiving information to and from our customer base has been a great tool for me.

I love the ability to customize templates so that we can reach out to and respond to customers in a personalized, however unified voice, no matter who in the office is responding.

They have amazing customer service and training sessions for businesses starting out, great customization and options for all types, and helpful with seeing the progress from the client's view.

Their team handled the whole integration for us and now it is fully automated and harvesting reviews at a record pace. Fantastic support and dedicated account rep.

I like most about it it is user friendly and the clients like it also to communicate with us instead of using the phone or leaving messages.

Numerous but the main attraction is that it keeps the writers writing and someone else doing the matching. Great product for the money.

Excellent chat software with review integration.

I like the ease of reaching and communicating with customers. It is very user friendly.

It helps keep reviews in one place and track. They also have the greatest customer service and are incredibly helpful.

Our guests seem happy with having this option. It's easy to use and makes responding to inquiries much quicker.

Customer rep was very helpful in explaining the Podium software.

Mostly worked well and had pretty good interface with website for chat as well.

The ability to send money requests to customers is very important. The constant communication from customers asking questions we are ready to answer also helps draw customers into the shop.

Overall I would recommend this app for companies who are struggling to get some good reviews about your company. This certainly will help.

It has been awesome that our young tech savvy employees are comfortable with this software but that it is easy enough for our older employees to use as well.

One significant problem we've run into is that there's no way for us to tell when Podium flags a payment as fraudulent.

The complete anonymity could be misused if not montiored closely. But then again, this monitoring is violation of privacy.

But when i installed in in my phone I was wow because its easy to use not loading its perfect for group chatting.

Work area warnings can be now and then irritating. Once in a while in work area, warnings flood the screen and squares different projects, which is irritating.

Telegram is a great way to connect with your friends and your network of contacts in a fun and expressive way. Great user experience and design.

This mail client can make you feel uneasy if you aren't familiar with how to deal with automated spam and abuse. Furthermore, Telegram users are inundated with messages at an incredibly fast rate.

Telegram is a beautiful application with a stunning and very intuitive graphical interface.

I love the fact it is community based, I'm active in so many groups that share different interest and specially after WhatsApp Privacy changes, Telegram is the way to go.

I use the App mainly to get information regarding cryptocurrencies and it has been a n Amazing help to get into a community that is currently really popular.

It works kind of like every other online messaging system, but the pro is that it is super easy to use and can be used internationally.

Telegram is one of the best application I am using, its user friendly, and so far unmatched, it's been helpful to me and my friends and it keeps me connected with easy communication and data sharing.

I use it to get updates on sales from people through Amazon and other sites. I love to save money and it helps me do just that.

Telegram is a very great messenger app. The feature I like the best is you can change the background of a thread to any picture you choose and you can change the threads color.

My experience with the telegram was good, i am using it in my day to day conversations in community groups and i recommend for people to use it.

I think that Telegram is great and more people should use it. I like to know that the information I exchange using Telegram is secure.

The greatest aspect of Telegram is that it is free. I also like that it can be integrated with varying devices.

Overall I'm happy as it's a good platform to obtain updates on the topics which we are interested by joining related groups.

The chatbot integration is amazing and it allows me to create a bot and do whatever I want with it and It's very helpful in my opinion.

Additionally, it is great that I can forward messages from one group/direct message to another. Another great feature on Telegram is the polling ; great way to help with decision making.

Very useful messenger, very secure, and reliable. Works on all mobile  platforms , has excellent notification service.

I have many sales made by Telegram, I always recommend this software with the best cost benefit.

That alone sometimes discourage me from using it. It allows people to create fake bio just to fraud people.

I love the way this Software is set up to where you can be in several different places at one time and accomplish a lot, Telegram is the best thus far.

Some spam users are easily adding us to unwanted groups which makes its feel bad each time u need to report spam and come out from the channel.

Perfect, it is a very complete software, the photos are downloaded with a good quality, unlike other applications. I would recommend this application to anyone as it is easy to use and very efficient.

I can't say it has been amazing or more than just being good but I'm certain it is not the first social chat app I will recommend to anyone.

I have been using it for 9 months now since we got into this pandemic and it's very funny and easy to use just that I don't feel safe because of the policy and some settings.

It a good app when i want to call my friend without pay a lot of money and it is the best when i want to send a pic with good resolution.

I love the app in general but I love the integrations such as bot. The canal are also a very good feature to communicate with a large audience.

US Dollar

Podium's lead conversion platform helps businesses attract more leads, convert them faster, and keep their customers coming back–all in a single, easy-to-use platform, powered by AI. 

Podium's plans are built to help your business grow with review management, phones, lead consolidation, website chat, payment processing, text marketing, and more in a single platform.  

World-class customer support is included in every plan with step-by-step onboarding, phone & chat support, and a dedicated customer success manager. 






LongDescription

Engagement Tracking

Surveys & Feedback

Electronic Payments

Personalization

Payment Processing

Recurring/Subscription Billing

Text Analysis

Customizable Reports

Activity Tracking

SEO Management

SMS Messaging

Debit/Credit Card Processing

Mobile Payments

Electronic Signature

Credit Card Processing

Review Generation

Invoice Management

Communication Management

Call Recording

Offline Form

Campaign Scheduling

Batch Communications

Template Management

Multi-Location

Customer Experience Management

Review Notification

Content Management

Mobile Access

Online Payments

Social Media Monitoring

Proactive Chat

Multi-Channel Data Collection

Survey/Poll Management

On-Demand Communications

Compliance Management

Data Security

Multi-Channel Communication

Complaint Monitoring

Credit Card Management

Social Media Integration

Real-Time Notifications

ACH Payment Processing

PCI Compliance

Email Management

Video Support

Visual Analytics

Review Monitoring

Activity Dashboard

Invoice Processing

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Chat/Messaging

Billing & Invoicing

Response Management

Real-time Consumer-facing Chat

Inbox Management

Dashboard

Ratings/Reviews

Reporting/Analytics

Social Sharing

Review Request

Monitoring

Campaign Analytics

Feedback Management

Negative Feedback Management

Customer History

Third-Party Integrations

Canned Responses

Live Chat

Campaign Management

Interaction Tracking

Performance Metrics

Automated Responses

Mass Texting

Commenting/Notes

Reminders

Customizable Templates

Customer Segmentation

Scheduled Messaging

Consent Management

2-Way Messaging

Contact Management

Marketing Automation

Message Personalization

Reputation Management

Complaint Management

AI/Machine Learning

Multiple Payment Options

In-Person Payments

Payment Fraud Prevention

Accounting Integration

Point of Sale (POS)

Partial Payments

Transfers/Routing

Transcripts/Chat History

File Sharing

Free 14-Day Trial.  Pricing starts at $249 per month for our Essentials plan, ideal for small businesses.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Podium

In Person

Live Online

Webinars

Documentation

Videos

Telegram is an open-source desktop and mobile messaging app that provides businesses with reliable messaging by utilizing end-to-end encryption and self-destruct message capabilities. Telegram allows businesses to customize their own client interface or create additional tools with Telegram's free open API, Bot API and TDLib.Telegram includes 1-1 and group messaging, file and image sharing, end-to-end encryption, self-destructing messages, and many more.


With Telegram, users can choose whether to have just 1-1 conversations or group conversations with up to 200,000 other users. Since Telegram's servers are spread worldwide, messages can securely be sent to other users within a matter of seconds. Users can also store and send media files and documents of any size using Telegram's document storage and file sharing. Telegram syncs messages across multiple devices so users can utilize the desktop or mobile when it's necessary. For security issues, users can choose to self-destruct messages using a built-in timer. 


Telegram is available for mobile devices via an iOS and Android app.



Podium vs Telegram

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