Once I did cancel I was charged massive amounts for equipment no longer  worth much.

Most store owners cashier don't know how to credit points. Confusing App and Confusing in-store experience.

The benefits of having Fivestars is great and helps clients see how valuable your business is.

This helps boost your business and return customers. A great way to have a rewards incentive for your customers, old and new.

I love how Fivestars sends all the latest deals straight to my phone, making it easy to use, find my deals, and remember what I have.

I am always looking for different ways to save money so I was definitely super thrilled about signing up the first time while I was shopping at Plato's.

Easy to navigate, customers love the option to choose their reward.

The frequency has also improved. The rewards platform is easy for customers to use and navigate through, making it a product that resonates with customers.

I really like the point system, too. When your getting close or at a reward, it emails you to let you know.

I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too.

It's super easy for the customers to use, too. All they have to do is type in their number, and they're done on their end.

I love the discounts/deals when I go to my favorite places that conveniently have Fivestar sitting there ready for me to punch in my number.

It is easy to see visually how many points I have and what rewards I have earned for various businesses I visit.

Price is reasonable for a pretty powerful platform. Documentation and setup guides are great.

If I have a bad signal it’s hard to use. That is really the only issue I have had with the program.

Easy to add points or redeem for rewards. Many useful fields for customer differentiation, makes marketing emails a snap.

Overall this is a great program. I have found it super easy to use and it is user friendly for all people whether they are tech-savvy or not.

And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.

It can be hard to click on individual icons that are overlapping over each other. It often says no businesses are found at first until you search yourself.

Small Business spending money on a useless platform.

I have enjoyed using Fivestars at business where everything is integrated, just be aware not all POS systems work with Fivestars.

Its super easy to use and understand and customer service is very helpful and knowledgeable.

I love the Fivestars software way that it helps you promote your business and provides loyalty rewards.

I like that I can earn points when I buy my vaping products from Rolling EZ. The discounts are pretty decent.

Crossroads is awesome for everyone. Use of their system is so easy and rapid.

It's been an awesome tool to reward loyal customers, and keep others coming back for more great deals that we have.

My overall experience with Fivestars has been amazing. I love that products give me the opportunity to save money at places that I frequent often.

Sometimes this app has crashed and it’s frustrating.

Overall I am happy with my membership to this program. Membership is free and you get some good perks from it.

Keeping bad reviews and unsatisfied customers from Trip Advisor.

It was easy to use and helps a lot with tracking points and log ins. Great way to promote good business practices.

I hope more establishments adopt Five Stars. I also like how they email me discount when I haven't been to an establishment in awhile.

This is an amazing way to network with other local businesses to build community for and with our customers.

It's got an impressive UI and onboarding is pretty easy. Their price points are appealing and worth trying out if you are evaluating for your team.

I love the ease of use, the great customer service, and the features I like and use more than what other live chat systems offer.

I love that Tidio chat was very easy to set up and navigate. It is not overwhelming and confusing like other live chat software.

The overall experience is very positive. Support is fast, Price is very fair/good, UI is smooth, functionality is great.

I was impressed by how easy it was to set up our multilanguage home page chatbot.

I like how their free plan allows you to get a nice chat widget on your website and it's reliable, robust, and the app is cool.

Very good price compare with other company in this industry.

The Tidio operators/reps are also really supportive, friendly and helpful.

Every option is very useful and very user friendly.

The Very Awesome design of the chat. Designs of the dashboard.

Easy to use, thanks to a great UI. Easy to integrate with messenger and Hubspot.

Tidio is a fantastic service that delivers better than expected. I can't imagine using any other software for our web chat.

We care so much about the chat widget design and our customer have the best experience when talking to us using Tidio.

Customization was established, friendly user interface and customer support was great.

I used Tidio for a time and after that, I discovered its problem. Then I quit and unsubscribed.

Good, useful and easy to use, will recommend to my friend.

Excellent, fast, easy to deploy. Visitor tracking is better than other apps.

Easy to integrate with my visitors, tracking their activities, retarget visitors and buyers. The support is incredible and very helpful.

Still what we liked the best about Tidio is their customer support. Always there to help, always nice and informative.

Excellent service at affordable rates and exceptional customer service.

There's nothing on here that I have any sort of problem with.

It makes having a live chat fun. And the best thing ist also has a mobile app to chat like you would with a friend with the visitors of your website.

It has a solid ios app and the user interface on the web app is great. Customers really like the ability to chat directly with a live person.

Ease of setup and ease of use is what attracted me the most.

Some of the videos are a bit confusing, for me at least.

So far, really good experience - contacted customer support and they were friendly and helpful.

Instead, Tidio sends it from their email which is tall and has random characters. Which may make customers feel that that's a spam.

I like the chatbots that can help to gather information from the visitor too and that make it feel like a human is responding to initial inquires. OVerall a nice chat app.

US Dollar

Looking for a better way to acquire new customers and retain existing ones? Fivestars works with over 14,000 businesses across the United States and Canada to drive new shoppers into your storefront and returning 2x more than an average customer. Engage with your customers by sending them offers, announcements, and promotions through email, text and mobile app push. You'll have access to in depth reporting of customers' visit and spend behaviors, as well as an account management team to help your business grow.



LongDescription

Multiple Payment Options

Rewards Management

No-Card Loyalty System

Payment Processing

Activity Tracking

Customer Segmentation

Debit/Credit Card Processing

Referral Tracking

Credit Card Processing

In-Person Payments

Transaction Monitoring

Promotions Management

Customer Activity Tracking

Online Payments

Survey/Poll Management

Data Security

Membership Management

Payment Fraud Prevention

ACH Payment Processing

PCI Compliance

Activity Dashboard

Dashboard

Discount Management

Loyalty Cards

Reporting/Analytics

Point of Sale (POS)

Member Portal

Loyalty Program

Rewards Points

Customer Database

Email Marketing

Performance Metrics

Alerts/Notifications

SMS Marketing

Customer History

Campaign Management

For Small Businesses

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

FiveStars

Live Online

Webinars

Documentation

Tidio Chat is a cloud-based live chat platform suitable for integration into any company’s website. It includes a customizable interface that lets companies make the live chat interface match the look and feel of existing online assets. Additionally, it includes support for over 140 languages.


Tidio Chat is mobile compatible, which ensures that customers on mobile devices are able to engage with the chatbox on small screens. If no agents or employees are available, users can leave "offline messages." Additionally, using a Google Chrome plugin, Tidio Chat lets companies receive immediate notifications of any pending offline messages.


Tidio Chat is a cloud-based platform that supports integration with leading business applications such as, eCommerce, Email Marketing and CRM software. It is available in two license tiers, Basic and Pro, both available on a monthly subscription basis.



Customer Surveys

Lead Capture

Automated Responses

Code-free Development

Transfers/Routing

Sentiment Analysis

For Sales/Marketing

Query Suggestions

Offline Form

Automated Routing

Natural Language Processing

Customer Support

Process/Workflow Automation

Customer Experience Management

Help Desk Management

Proactive Chat

Complaint Monitoring

Contextual Guidance

Real-Time Notifications

AI/Machine Learning

Workflow Management

Email Management

Event Triggered Actions

File Sharing

Website Visitor Tracking

Geotargeting

Chat/Messaging

Real-time Consumer-facing Chat

Interaction Tracking

Alerts/Escalation

Customizable Branding

Chatbot

Widgets

Lead Qualification

Feedback Management

Autoresponders

Tagging

Third-Party Integrations

Canned Responses

Live Chat

Virtual Assistant

Multi-Channel Communication

Knowledge Base Management

Transcripts/Chat History

Language Detection

Multi-Language

Augmented Analytics

Multi-Channel Management

One-to-One Messaging

Routing

Real-time Conversations

Support Ticket Management

Ticket Management

Social Media Integration

Self Service Portal

Real-Time Chat

Real-Time Analytics

Multi-Channel Data Collection

Customer Communication

Customer Complaint Tracking

Surveys & Feedback

Personalization

Document Storage

Access Controls/Permissions

Workflow Configuration

Customizable Fields

Data Import/Export

Email Templates

Mobile Access

Video Support

Macros/Templated Responses

Customizable Forms

Real-Time Monitoring

Contact Management

Search/Filter

Application Management

SSL Security

Configurable Workflow

Real-Time Data

Role-Based Permissions

Website Integration

Reporting & Statistics

Customizable Templates

Engagement Tracking

Intent Recognition

Chat Transcript

7-days trial to test features from our free and paid plan. After the trial ends, free features are available forever.

Forever-free plan. 3 chat operators included.

Unique AI-supported chatbot conversations with 100 unique visitors/mo, visitors list monitoring, free desktop & mobile apps, integrations with all leading websites and platforms, JS API Integrations (Shopify, WordPress, Wix, Messenger, Instagram and others).

Communicator plan. 1 chat operator included, from $15,83/mo.

All free features + monitoring what customers write before sending the message, visitor’s behavior monitoring, adding & removing account access to operators, visitor profile notes. Additional seats from $15,83/mo

Chatbots plan. 3 chat operators included, from $40,83/mo.

All free features + unlimited AI-supported chatbots, ready-to-use chatbot templates, drag-and-drop chatbot editor, Zapier integration

FiveStars vs Tidio

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Product Demo & Screenshots

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