Hootsuite Software

Hootsuite Software

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About Hootsuite

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. Hootsuite is a cloud-based social media management solution for organizations and businesses to collaboratively carry out campaigns across various social networks such as Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business deci...

Hootsuite Pricing

Free - 1 user / 2 social accounts Professional @ $49/month - 1 user / 10 social accounts Team @ $129/month - 3 users / 20 social accounts Business - starting @ $739/month - 5 users / 35 social accounts Enterprise - contact for pricing, unlimited users / 50+ social accounts

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Available

Social Media Monitoring: Monitor all of your social media profiles in one place and track the topics that matter to your brand.
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Hootsuite Reviews

Overall Rating

4.36

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4

Showing 1 - 5 of 3,228 reviews

Sean

Company size: 51 - 200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

April 2021

Good centralized tool for managing social media

User Profile

Spoorthy

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

July 2022

Good but expensive tool

Solid app with good stability misses out many features if you are no a lower plan.

Pros

Very good tool to schedule content to social media accounts without having to open every social media account. It helps you keep with your content posting.

Cons

There are some features missing in the professional which are really useful not just for agencies but also for personal use.

User Profile

Ernesto Alfonso

Verified reviewer

Company size: 11-50 employees

Industry: Religious Institutions

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

May 2022

Herramienta imprescindible para ComunityManager

No puedes concebir tu trabajo de Comunity Manager sin esta herramienta, es necesaria.

Pros

La capacidad de integrar todas las redes sociales y administrarlas es impactante, su fácil organización, feeds y menciones es única. Por medio de ella puedes visualizar todas tus redes y administrarlas con rapidez y eficacia.

Cons

La versión gratuita es limitada pero la de paga vale cada centavo que puedas invertir. Fuera de ello no tiene contras.

Reasons for choosing Hootsuite

Por la gran calidad de este software. Su potencia y capacidad de integrar todas las redes sociales es sin igual

Reasons for switching to Hootsuite

Por que es más amigable, fácil y potente para integrar y administrar columnas para su fácil uso.

Rezaul

Company size: 201-500 employees

Industry: Research

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

October 2022

It enables us to attract new clients and reach out to our devoted supporters.

By scheduling posts to go out at the most effective times, you may reach more customers, increase interaction, and increase conversions.

Pros

Hootsuite's first significant application was scheduling posts for times when I wasn't available to post them. Today, there are a ton of scheduling tools available, including automatic schedules that publish our posts at the same time every day regardless of when I compose them, eliminating the need for me to manually enter the information each time.Hootsuite has a ton of information to display, thus in order to manage it all, it is presented in tabbed styles. I have full control over our feeds and can alter what displays on a particular tab. Prioritize influencer messages, create a tab just for customer service messages, whatever.With analytics, I may learn more about what customers desire and compile that information into reports that I can customize.Manage and evaluate the effectiveness of social advertising to attract new clients in addition to devoted followers.

Cons

Sadly, the fundamental plan has certain flaws. If I want advanced features, I'll have to pay.There are some issues with the post creator's text editor.It is annoying to not be able to amend a planned post within five minutes of the scheduled publishing time.

Reasons for switching to Hootsuite

Making and scheduling content in advance for numerous platforms saves time.

Vignesh

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

June 2021

Hootsuite's multi platform integration is the best one

I have been able to save time as the content gets posted across multiple channels at once instead of manually uploading it at each place.

Pros

Access to integrate many platforms together and save time.

Cons

Few bugs which I have reported (like a buggy UI). The next thing was its limitations on the number of accounts.

Reasons for choosing Hootsuite

Because of the brand and its reputation.

Reasons for switching to Hootsuite

Much better functionalities. The prices were also better with this one. Better product.

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