Hootsuite

RATING:

4.4

(3603)

About Hootsuite

Social media is a wild place to do business. That’s why thousands of brands rely on Hootsuite’s tools and expertise to bring order to the chaos. Launch brilliant social campaigns, deliver 5-star social commerce experiences, and manage all your customer conversations in one place. Hootsuite is a cloud-based social media management solution for organizations and businesses to collaboratively carry out campaigns across various social networks such as Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube. You can manage organic and paid social content together, easily keep track of customer conversations, break down silos in how you collaborate with your organization, and gain actionable real-time insights from social media to make critical business deci...

Hootsuite Pricing

Free - 1 user / 2 social accounts Professional @ $49/month - 1 user / 10 social accounts Team @ $129/month - 3 users / 20 social accounts Business - starting @ $739/month - 5 users / 35 social accounts Enterprise - contact for pricing, unlimited users / 50+ social accounts

Starting price: 

$49.00 per month

Free trial: 

Available

Free version: 

Available

Social Media Monitoring: Monitor all of your social media profiles in one place and track the topics that matter to your brand.
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Hootsuite Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Hootsuite

1 - 5 of 3,543 Reviews

Sean

51 - 200 employees

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed April 2021

Good centralized tool for managing social media

User Profile

Tiara

Verified reviewer

Media Production, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

FUNCTIONALITY

5

Reviewed November 2023

A social management powerhouse

PROS

Hootsuite allows you to manage multiple accounts which is great if you're in marketing or social media management. Being able to see multiple accounts simultaneously and schedule weeks in advance is also a major plus when you're running multiple channels.

CONS

The analytics are not that comprehensive. You can get better analytics from the social media platforms directly.

Anonymous

2-10 employees

Used monthly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2023

Social media will always be up to date

As long as I use hootsuite wherever I am, my busyness and lack of time for social media maintenance is greatly helped, I am used to scheduling my content for social media platforms, then I can also pull reporting on my customer engagement on my posts, which ones are more interested in my posts, the time when many followers like my posts and I can also multi-manage accounts with the team, so that I as an administrator can do other work but I can also do other work.

PROS

Hootsuite is a tool that can help you track and manage multiple social media platforms simultaneously. Created by [sensitive content hidden] , it can monitor what people have been saying about your brand and help you respond instantly.Through Hootsuite, you can instantly connect to networks like Facebook, Twitter, and Google+ so you can post updates or reply to responses instantly without having to go to these sites. With multiple accounts to manage for business, Hootsuite is a popular and reliable tool for many companies today.Scheduling PostsAnother important reason to use Hootsuite is that it allows you to schedule messages across all social media platforms. This can help you create a solid social media strategy, such as placing the right time at a certain hour so that followers will always pay attention to the content. Simply choose a time that works for your marketing needs.

CONS

Engagement tracking I need to explore and learn more to analyze the extent of my brand's engagement with customers. But, Hootsuite always provides clear and accurate reporting with the conditions in the field.

Reason for choosing Hootsuite

Easy to use, my social media is also easy to integrate, easy to set posting schedules (date, time, day) and captions, easy to pull reporting from the content I upload, and can analyze the development of customer approaches through the content I upload on social media.

B.

E-Learning, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed November 2023

Good social media content scheduling app

Overall, Hootsuite is a great program for managing a small number of social medi accounts with scheduled content.

PROS

Hootsuite allowed us to the ability to schedule and post our content to our various social media platforms with ease. I like that I could schedule content in advance and have it post on the days and times specified.

CONS

Where Hootsuite fell short was in the addition of multiple social media accounts and having them sync for the scheduled times.

User Profile

Terry

Verified reviewer

Retail, 10,000+ employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

Reviewed August 2023

Hootsuite is my must-have tool for managing my social networks.

Hootsuite, in overall, provides more opportunities to learn new things, especially when it comes to attempting to get insight into the crisis situation that most businesses find themselves in. Thanks to this method, we can now get our message to the right individuals at the right time.

PROS

I take great pleasure in being able to plan out and fine-tune customers' social media campaigns and provide them with raw data when they need it. Hootsuite, in my opinion, provides superior information and connectability with its publics in contrast to other brands.

CONS

The expense of the Learning Academy irritates me much, especially in light of the fact that both Google and Amazon provide equivalent services for free. I think the academy might use some updating, especially for interns who are trying to get into the workforce.

Reasons for switching to Hootsuite

Because it is a very complete program, it has excellent functions that are very helpful. It is easy to use.