I'm very happy with Qwary's quality, functionality, and pricing.

Gather questions in one group on one page is missing today. When you have a lot of question in your survey, it is long to answer one question per page.

The UI is very clean and intuitive. The pre-made templates are well-thought out and easy to use.

There is nothing I found to be missing from the software.

Everything looks nice and clean. There are so many features, yet all the steps are easy to figure out immediately.

Most importantly it is very easy to prepare a survey and send that to my customer for answering. Video integration is a great integration for this app, Just awesome.

I love the video and audio integration for both sides, the sender and recipient.

Easy to use, especially if you're coming from Typeform, it's almost identical. Outstanding and fast customer support.

Lastly, the people behind the Qwary are very helpful and passionate about their product.

Qwary has a beautiful and simplistic UI/UX. Building forms and customization is super easy and the roadmap is looking promising with all the upcoming integrations.

I enjoyed the product's ease of use. I found it very simple to create questions and the surveys are aesthetically pleasing to the eyes.

Easy to use and understand, lots of great supportive research features with automation and integration to thrid party tools. Very helpful and available support.

This is a great tool to receive users feedback and make them more engaged to your offers.

I like Qwary has the slickest survey form design like Typeform or even better than Typeform, the market leader in the form builder industry.

Qwary is very easy to use and a lot of fun to work with. I switched from Typeform to here and feel much more comfortable.

The team is very responsive and flexible, as a matter of fact, when we first started using it, they addressed our queries in a matter of few minutes.

I checked out a number of survey solutions and I'm blown away by the quality and price of Qwary. My company uses Qualtrics and I feel Qwary is a strong competitor at a fraction of the price.

Very easy to use, great pricing, and gives me a crystal clear picture of my audience.

Easy to integrate and send it to your customers within its platform. Their NPS & Text Analysis is something that stands out, in particular.

The best part is you have NPS bundled in. Something you don't see very often as I'd consider it an enterprise-level feature.

If you are like most companies, you have the goal of providing the best possible user experience for your website visitors.

I have used Qwary for almost 5 months now, and it has been  very pleasant. UI/UX are very simple and intuitive.

Found Qwary to be an excellent tool for collecting user feedback and love their clean user interface. It is quite easy to get started with Qwary even if you have not used a conversational form before.

There is 3 features i like the most in Qwary. Videos and images integration within the surveys giving them an animated touch.

When it comes to creating, designing, and form interface, there are many parallels to be drawn. The things that stand out to me the most are the video features and outstanding customer service.

The integration is very limited and requires Zapier. For small businesses, we can't afford Zapier.

The amount of features are more than I could ask for. Lastly, the video bubble/widget that was recently implemented is so awesome and put Qwary to the next level.

It provides the ability to create any type of form (including NPS) and distribute them with ease (from inside the application). It also integrates with Zapier and provides solid report features.

I spent a ton of time trouble shooting a video survey only to have some customers still not be able to use it.

Lack of URL customization. Can be buggy and requires work on the CS end.

I love what Qwary is offering and a very reasonable price. It truly is a solid, feature rich platform for surveys, feedbacks.

Customer service has been great and overall it’s a great value.

GUI, speed and ease of use is just awesome. Super friendly customer support makes the icing on the top.

I wasn't expecting Qwary to be a Typeform beater, but they have really over delivered and developed a slick product. From the dashboard the UI/UX is clean, super fast and easy to navigate.

Stellar platform in virtually all regards. Customer Service Team is Super Responsive.

For the price they offer, Qwary is a fantastic option.

Some features are still in developpement and some of them will maybe disappear.

The most important thing was the ease of generating questionnaires on the fly, and also having an easy-to-navigate interface for the user.

I looked at a lot of options before choosing Qwary and am very happy with my choice. The interface is quite intuitive, the help centre works well, and the customer service is outstanding.

There was no option to capture visitor feedback, when they visit the site/office.

The best thing about Zonka Feedback is that it’s really easy to use. I hunted them in my previous organization and was pretty certain my teammates would be happy using it for the same reason.

What I love— the integrations are almost endless. Helping the system to tie in seamlessly with our current toolset.

Easy to use, user can easily navigate and we can customize the feed back pages by own. Easy to track the feedbacks.

Once they implement this feature, it will no longer be a 'Con.

I even had to reach out to their support for a quick question and their support team is incredibly responsive and helpful.

UI has improved a lot over time and I love it even more now.

The many embedding options and integrations (Zendesk, for example) made it really easy for me to add my first survey created with Zonka Feedback to my existing workflow.

Super easy to set up on our own. Can completely customize for different needs with any type of questions which works great for multiple teams.

I can create bespoke forms and engage my teams in surveys and polls. It’s quite a nifty feedback tool and has been a good find for me.

We have also used Zonka Feedback during events and trade shows to run small quizzes and to capture leads and data. The design is fresh and fun.

I've used survey builders in the past that are clunky and don't allow me to send something that's truly on-brand. Zonka's customization is fantastic.

Zonka Feedback is very easy to use and open to customizations - helps a lot when you need to produce quick surveys for different scenarios (which is something we have to do most of the time).

Easy to use good costumer service, great response rate from costumers.

The templates are good, especially NPS. The supports are quite responsive, and helpful.

Ease of set up, customization and implementation.

We majorly use this for email surveys and sending surveys with additional info works pretty well for us. Gives us superb reports instantly and has helped in making some kickass decisions.

I cannot think about anything I really dislike.

The inability to skip non relevant sections within a questionnaire.

In built kiosk, which will save your cost. Battery performance and monitoring.

Extremely quick and easy to set up. The team is very helpful and easy to work with.

It’s very easy to integrate with Help Desk and run automated surveys and to pull data to our CRMs. Incredibly easy to run NPS Survey program across various platforms.

Reporting is a great advantage and honestly, I’m really happy with it.

Overall experience was very good. We are happy with the service provided.

We are leading enquiries in the retai sector using tablets. This app is really easy to use and efficient.

The ease of creating feedback forms with various formats. Also, the extensive reporting that is available helps us to do a better analysis.

Zonka is a solid tool to obtain feedbacks from customers. I like that I can create a feedback collection survey in minutes, not hours, thanks to very helpful and thoughtful templates built by Zonka.

Easy to integrate with the existing IT framework. Real-time capturing of feedback from visitors and sync in the server through wifi/data.

We were really happy to discover Zonka as it offered not only full functionality as needed but also great flexibility and reporting.

At first I was discouraged by the slightly higher price, so I tried a 2-week trial version.

Zonka Feedback is a very modern-looking Survey Software with extremely good looking surveys and feedback forms. It’s easy and fun setting up the surveys using Zonka Feedback’s visual Survey Builder.

On the flip, if the customer had a bad experience we can jump right on it and work with the customer to change their experience.

US Dollar

Qwary is a market research software designed to help businesses in the healthcare, education, hospitality, retail and other sectors share surveys to collect feedback. The platform enables managers to utilize built-in templates and preview mode to create and view multilingual surveys.

Administrators can capture real-time visual user feedback via the website and gain insights into net promoter score (NPS) on a unified interface. Qwary allows teams to analyze sentiments and measure employee satisfaction levels using text analytic tools. Additionally, supervisors can sort survey comments based on keywords, categorical tags and entities.

Qwary offers an application programming interface (API), which lets stakeholders integrate the system with several third-party applications including Zapier, Square, Google Analytics and Hubspot. Pricing is available on monthly and annual subscriptions and support is extended via knowledge base, FAQs, training videos, chat and an online contact form.

LongDescription

Surveys & Feedback

Text Analysis

Skip Logic

Sentiment Analysis

NPS of Customers

NPS Survey Structure

Customizable Fields

Template Management

Data Import/Export

Multi-Channel Data Collection

Survey/Poll Management

Question Piping

Multi-Channel Communication

Question Branching

Response Validation

Activity Dashboard

Response Quotas

Reporting & Statistics

Customizable Questions

Data Visualization

Customizable Templates

NPS of Employees

Dashboard

Multi-Language

Ratings/Reviews

Support Audio/Images/Video

Reporting/Analytics

Anonymous Feedback

Feedback Management

Data Analysis Tools

Third-Party Integrations

Survey Builder

Mobile Survey

Multi-Channel Distribution

Search/Filter

Individul plans:
$19/month
$49/month
$99/month

Business Plans:
$150/month (billed yearly)
$450/month (billed yearly)

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Qwary

Zonka Feedback offers feedback forms and customer satisfaction surveys in various formats, such as on a tablet or on a kiosk, designed for companies to gather and analyze the data. The solution can be utilized by hotels and other hospitality businesses, spas and salons, retail chains, banks, health care or any other consumer-oriented business.


The feedback forms are fully customizable to match the branding of the company and employ rating scales, pre-defined templates and a form builder. Customers can then fill forms on a kiosk in a hotel lobby, for example, or by tablet following a purchase.


A guest feedback manager can support multiple locations and sources of feedback so that chain businesses can manage data from all customers. This functionality is collaborative so that a team can add tasks or notes or send emails to customers. Zonka Feedback can also alert managers about negative feedback via SMS messaging so it can be addressed in a timely and correct way.


Zonka Feedback offers reporting features to dissect the feedback data and provide actionable information to improve the business.



Commenting/Notes

Real Time Analytics

Employee Management

Site Intercept Survey

Multi-Channel Management

Text Fields

360 Degree Feedback

Performance Management

Access Controls/Permissions

Activity Tracking

URL Customization

Customer Segmentation

SMS Messaging

Templates

Scheduled Messaging

Knowledge Management

Audience Targeting

Collaboration Tools

Randomization

Pulse Surveys

Mobile Coupons

Multi-Location

Contact Management

Customer Experience Management

Email Marketing

Real Time Data

Call Reporting

Complaint Monitoring

Question Library

Landing Pages/Web Forms

Real-Time Notifications

Message Personalization

Real-time Updates

Event Triggered Actions

Alerts/Notifications

Predictive Analytics

Segmentation

Real Time Reporting

Customizable Branding

Contact Database

Trend Analysis

Customizable Forms

Negative Feedback Management

Tagging

Purchasing & Receiving

Offline Response Collection

CES Survey Structure

CSAT Survey Structure

Performance Metrics

Live Results Sharing

A 15-day free trial is available. 

PROFESSIONAL: $99/mo (billed monthly); $79/mo (billed yearly)
GROWTH: $199/mo (billed monthly); $169/mo (billed yearly)
ENTERPRISE: $499/mo (billed monthly); $429/mo (billed yearly)
CUSTOM: Please contact Zonka Feedback for further pricing details.

Qwary vs Zonka Feedback

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Support and Training

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