They really know how to capture the patients attention and assist in retaining that patient in the future. Safe and secure communication.

Once we started the process of ending our contract,  professionalism and customer service was extremely ugly.

The worst is that when you notice the critical mistake and can't even reach anyone to fix it.

We were happy with Solution Reach, however, the management software we were using at the time integrated their own communication software within our current version.

We wished that the system could intergrate more with our EHR software. Otherwise over the years the platform has been awesome.

Some patients complained about multiple contact attempts etc but this was just an error we made as a new user learning to select the proper settings, etc.

I would recommend solution reach to other dental practices. I had a good experience with them.

I would avoid this contract oriented sales company at all cost.

Helps with appointment reminders  AND review management for a reasonable price; customer service is amazing.

Can be difficult to maneuver from time to time due to updates/ modifications made to the programing.

Overall easy to use and maintain communtication through.

Worst customer service I have ever come across in all my years as an office manager.

Then the company automatically shut off the system so no messages were going out according to our settings. They didn't even let the providers know they were doing so.

I love that we have our patient reminders go through this program. I also love being able to send birthday greetings out to our patients.

The communication abilities with patients was great. I loved being able to reach our to patients remotely in the event of inclement weather and cancellation or closures.

If not interfaced, cannot do calls to no show appointments. Reporting is very limited, can't tell who didn't get contacted.

Patient communication has never been so effective, smooth, and successful with using this product. Patients response with this software is so much better than other programs we have used in the past.

Ease of use, variety of options and tasks available. Ability to customize communciations and scheduling delivery of communciation.

It's difficult to install and integrate with some practice management softwares. Get reviews from people who use your PMS before jumping on.

In the beginning, Solutionreach seemed great. They promised they would integrate with our PMS, and with the exception of a few stragglers I would find not in the system it seemed to be working.

Worst company I have dealt with since my business openned.

The price and lack of communication when it came to ending the contract it became very difficult.

What I like most about Solution reach is how easy it is to use, and how quickly we are able to text and get ahold of patients.

First and foremost this product is very user friendly.

When this software works, it's great. The issue is that it often doesn't work and it is impossible to get customer service.

It is able to help us send paperwork, text and email patients reminders and key things before their appointments.

We cancelled our contract with ample notice and they refuse to give us a refund on an over charge and refused to accept a written cancellation AND renewed our contract automatically.

Overall our experience is great and they are constantly proving tutorials and there are a lot of videos on YouTube to help guide you through.

The company has been great to work with and we have integrated seamlessly with their software.

Fantastic customer service and once you subscribe to SR lots of great free tools, educ info etc.

Learning curve is a bit steep, though. Also, the support is very poor.

The newsletters were a bit difficult to create and very slow. THe forms and info that patients filled out at check-in has no way of importing into our EHR system- we have to manually input everything.

Responsive team in supporting any short requirements, and any issues with user claims.

I personally liked the feature where gift cards are segregated based on different categories. The customer support is easy to use.

I would suggest it can reduce the traffic a bit as the app was a bit slow when I used once...it can be because of the network but m not sure.

Overall the experience was amazing and easy...I get excited to use this app because of its variety of products to choose from.

Some offer are vague & not very clear, sometimes difficult to understand if the offers are applicable.

There is no points tracking feature. So, it is difficult to find out if we have actually availed the points after shopping.

A Wonderful experience and there was a occasion once where I was delightfully surprised by the customer support they provided. Never expected it but I received it.

It provide me various offers on online purchases and is very is easy to use.

Easy to use, has tie up with various vendors and e-commerce sites. Also, good offers and discounts are provided.

Easy rewards - selecting and retrieving gift cards is easy. Great selection of gift cards.

Overall an excellent tool to integrate your R&R requirements and employees will be happy to have many options.

Customer Support team - very knowledgeable and very supportive in answering the queries.

Very easy for employee recognition and rewarding features. East to integrate with company portals.

Good Interface, Nice offers and gift cards option.

I like how the reward system works. I work hard and it is great that this can be recognised and rewarded in such a convenient way.

No other software has best tracking records. Nice interface and user friendly.

Helps to recognize other employees, when they go above and beyond. Without vantage circle, other employees may not hear about an employee behind recognized.

Employee recognition issues are solved by vantage circle and it is easy to integrate with current employee recognition programs.

Easy to use, simple, interactive app, fast and agile customer support.

The customer support is very responsive and overall interface is really good.

Vintage circle helps to appreciate peers and reward them with points on time in an easy manner.

Its very quick and fast. You don't need to purchase gift cards in advance whenever you are in store just look into your app and generate one.

This is really an outstanding platform for any Organization to reward their employees.

It's easy to use, very user friendly and it fullfills the objective.

Its a little difficult and confusing to use at times.

Extra Savings through extra discounted price ,free insurance,, good brands.

Easy integration with our Intranet Portal to redeem points for awards received by the individual. Many options to select from in case of redeeming vouchers from different vendors.

Gives multiple options to present reconizations and has many 3rd party vendors to redeem points. Redemption process is dam easy and good customer support.

It is an amazing platform to share rewards among employees. One can get recognition in the form of points and redeem later on.

The redeem gift card catalog is easy to use & navigate. I also like how clearly the points are displayed.

The link between offers and employees' finding them is unmatched. Individuals get great offers and this becomes a phenomenon when we think of any rewarding software, this one comes to our mind.

No proper tracking of points sometimes or missing points also missing instant tracking.

I'm not sure if Deloitte limits the functionality, or if we have a simplified version, but I was not aware of a lot of functionality you wanted me to rate.

The options are limited for a regular usage. Its the same catalogue for years.

The product is too good and is easy to use and the integration process is much better.

Customer friendly, ease to use, any where any time can be used.

US Dollar

For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office operations tools built for scale. With digital tools like appointment reminders, two-way texting, batch messaging, online reputation management, and more, Solutionreach provides an all-in-one solution to connect with patients through customizable, personalized touchpoints at every step of the care journey.


LongDescription

Patient Records Management

Messaging

Surveys & Feedback

Electronic Payments

Patient Engagement

Mobile Alerts

Patient Questionnaires

Rescheduling

HIPAA Compliant

SMS Messaging

Progress Tracking

Client Database

Confirmation/Reminders

SMS Reminders

Approval Process Control

Communication Management

Patient Intake

Recurring Appointments

Call Reminders

No-Show Tracking

Registration Management

2-Way Messaging

Recall Tracking

Scheduling

Payment Reminders

Two-Way Communication

Multi-Location

Self Service Portal

Booking Management

Email Marketing

Mobile Access

Online Payments

Survey/Poll Management

Compliance Management

Orthodontic Charting

Multi-Channel Communication

Marketing Automation

Social Media Integration

Patient Education

Forms Management

Email Reminders

Patient Communications

Alerts/Notifications

Online Booking

Reminders

Automated Scheduling

Medical Billing

Chat/Messaging

Customizable Templates

Calendar Sync

Billing & Invoicing

Web Forms

Multi-Language

Patient Management

Customizable Forms

Appointment Management

Video Conferencing

Records Management

Patient Scheduling

Secure Data Storage

Patient Portal

Third-Party Integrations

Appointment Scheduling

Contact Database

For Optometrists

One-to-One Messaging

Real-time Conversations

Dental Practice Management

Automated Responses

Mass Texting

Availability Indicator

Real-Time Updates

Activity Dashboard

Reporting & Statistics

Customizable Branding

Campaign Management

Reporting/Analytics

Customer History

Brand Tracking

Real-Time Monitoring

Sentiment Analysis

Review Generation

Complaint Management

Template Management

Email Templates

Review Notification

Real-Time Notifications

AI/Machine Learning

Review Monitoring

Availability Management

Response Management

Keyword Tracking

Ratings/Reviews

Review Request

Review Sharing

Online Scheduling

What's included in the Solutionreach platform: 

Two-way texting, HIPAA-consent, automated reminders, automated recall, appointment confirmation, quick message templates, message flagging, marketing campaigns, waitlist, customization, group messages, missed appointment messages, patient loyalty surveys, reports and analytics, robust patient newsletter template library, patient referrals, team chat, birthday messages.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Solutionreach

In Person

Live Online

Webinars

Documentation

Videos

Vantage Circle is an award-winning employee engagement and recognition platform. We help HR professionals drive Holistic Employee Engagement through our products, namely, Rewards and Recognition, Feedback, Exclusive Perks, and Corporate Wellness platforms. We use AI and machine learning to deliver easy-to-use and effective employee engagement solutions to HR. Our platform boasts a user base of 2M+ employees from 700+ clients across the globe.

Our platform also has a very intuitive and easy-to-use dashboard that simplifies HR management and provides HR professionals with a comprehensive view of their recognition program with advanced admin roles, budgeting and allocation tools, and rewards and badge configuration. We are also the preferred partner for Microsoft Teams, People Strong, and other HRMS/HCM platforms.

Our cloud-based Rewards and Recognition Program provides a customizable rewards and social recognition platform for organizations. We are a mobile-first platform enabling real-time and round-the-clock support to employees for smooth engagement with both quantitative and qualitative approaches. With features such as rewards allocation and distribution, social recognition, badges and prizes, an analytics dashboard, and many others, our products completely automate the overall process of rewards management within an organization and improve employee motivation, engagement, productivity, and satisfaction. The R&R program on our platform allows for a points-based system that enables easier budgeting and allocation of rewards as well as adds flexibility, meaning, and efficiency to the same.

Vantage Perks is the one-stop employee benefits and discount platform to supplement an organization’s perks and benefits programs, at no cost to the organization or its employees. We have a Global Catalog of popular online merchants and in-store retailers that enable employees to select benefits that align with their interests. With a simple and easy-to-use interface, Vantage Perks integrates seamlessly with the HRMS. Vantage Perks also comes with a classified solution - where employees can sell and purchase goods within the organization, ensuring a secure, safe, and trusted marketplace for all. The mobile app gives employees easy access to explore the perks and discounts, all at their fingertips. With over 2M+ employees from top companies like Infosys, Paypal, Cognizant, Aon Hewitt, Intuit, and many others, we ensure employees have a fulfilling employee experience with our benefits solution.

Vantage Pulse is an Employee Survey Tool that helps measure the effectiveness of the Engagement strategies that are put in place. It is one of the crucial products offered by Vantage Circle that helps you make quick and data-driven decisions by collecting meaningful employee feedback. Vantage Pulse is a pulse survey tool that deviates from traditional surveys by making the survey process fast, quick, and anonymous for employees. Feedback responses are made more accurate in Vantage Pulse with the help of the eNPS format. For employers, Vantage Pulse is the ideal tool that presents features like an admin dashboard, feedback loops, data-driven trends, and analysis, and questions from over 30+ categories and is incredibly accessible over multiple platforms.

Vantage Fit is an AI-based corporate wellness platform that enables organizations to nurture a healthy workforce by enabling a gamified wellness experience for a diverse workforce. Meet your workforce's wellness needs through team events and incentivize health achievements with Vantage Fit redeemable reward points.

Commenting/Notes

Real-Time Analytics

Engagement Tracking

Rewards Management

Employee Management

Personalization

360 Degree Feedback

Performance Management

Customizable Reports

Activity Tracking

Rewards Points

Employee Reward Programs

Single Sign On

Peer-to-Peer Recognition

Vantage Circle is available across three pricing tiers. Plans vary according to the selected solution, as outlined below:
Vantage Rewards:
•   Free - Available for free
•   Premium - Contact Vantage Circle for pricing information
•   Enterprise - Contact Vantage Circle for pricing information


Vantage Perks:
•   Free - Available for free
•   Premium - Contact Vantage Circle for pricing information
•   Enterprise - Contact Vantage Circle for pricing information


Vantage Pulse:
•   Free - Available for free
•   Premium -Contact Vantage Circle for pricing information
•   Enterprise - Contact Vantage Circle for pricing information


Vantage Fit:
•   Premium:  Contact Vantage Circle for pricing information


Vantage Suite:
•   Free - Available for free
•   Premium - Contact Vantage Circle for pricing information

Solutionreach vs Vantage Circle

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons