Survio

RATING:

4.49

(485)

About Survio

Survio is an online solution designed to help businesses create customizable surveys using in-built templates with various content, layout and style types. It enables employees to distribute surveys and capture results in various formats in real-time. The application lets administrators gain insights into customer requirements, assess employee performances and analyze market trends by collecting user responses. Features of Survio include customer feedback, data export, white labeling, customizable footer content, reporting and more. Additionally, it allows professionals to generate shareable links to engage with the target audience through emails or social media platforms. Survio comes with an application programming interface (API), which lets businesses inte...

Awards and Recognition

FrontRunner 2021
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Survio Pricing

Personal plans include: Survio Mini - $25/month (or $16.58/month when billed annually) for 1,000 survey responses per month Survio Standard - $55/month (or $33.25/month when billed annually) for 10,000 survey responses per month Survio Elite - $95/month (or $66.58/month when billed annually) for 50,000 survey responses per month Or choose from Business plans with more seats included: Survio Small - $120/month for 3 users and up to 150,000 survey responses per month Survio Medium - $300/month for 5 users and up to 600,000 survey responses per month Survio Etnerprise - Get a custom quote for limitless all-inclusive solution

Starting price: 

$16.58 per month

Free trial: 

Available

Free version: 

Available

Survio survey format
Slide 1 of 5

Survio Reviews

Overall Rating

4.49

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4

Functionality

4.5

Most Helpful Reviews for Survio

1 - 5 of 485 Reviews

User Profile

Cathie

Verified reviewer

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed November 2017

Great experience-prompted me to use this professionally & refer to colleagues/students globally

PROS

I've been able to design complex surveys in just a few minutes. The number of features available for serious (and casual) users is impressive and many features are essential for professional researchers and educators. I'm particularly excited about the data collection, analysis, reporting & exporting capabilities, which are critical to my success as a scholar.

CONS

I started by using the free version and the limitations were too great for what I need to accomplish as a professional.

Vendor Response

Cathie, thanks a lot! This is awesome evaluation and getting 5 stars, we can't be happier :-) We are doing our best to create and provide as best survey tool around as possible. Have a nice day Ondrej (Survio team)

Replied November 2017

Anonymous

2-10 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

5

Reviewed December 2020

Survio review

My experience with Survio is very good. I usually manage to figure out what I want when proposing surveys

PROS

it's easy to use based on user experience easy to carry out new surveys easy to choose the type of question to ask

CONS

It just allows only 1 filter. sometimes it is unstable, versions are not saved or changes that are made are lost at other times try to design more complex functions, such as selecting variables and of those selected variables perform a preference ranking

Reason for choosing Survio

At the beginning for being a free option Once I got used to it, I became loyal. I had the option to do the surveys in google form, but nevertheless I stayed in Survio

Vendor Response

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Replied January 2021

Julia

Education Management, 1,001-5,000 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2019

Bachelor Thesis

PROS

- user friendly - offers many evaluation possibilities. - many different kinds of questions - templates - set colors - fast support - possibility for student discount

CONS

To get a student discount, you have to write reviews BEFORE you even had the opportunity to fully use Survio. I understand that reviews are important for a product and I was able to tell a few things about Survio, but not everything due to the fact that I haven't used it yet. I'm sure that I won't be dissapointet by Survio, but I'd wish that I could have given the reviews AFTER I used Survio. It would be more honest.

Reason for choosing Survio

better price-performance ratio I also liked the user interface very much and the user-friendly operation when you go on Survio's website, you get all important informations very quick

Vendor Response

Hello Julia, Thank you very much for your review. I am sorry to hear this. When we want a review for your student discount, we also take the risk that you can write a bad review. We appreciate your honesty. When you are in the situation that you did not use Survio yet, please contact us at support@survio.com. I believe that we can find a solution for you. We wish you good luck with your bachelor thesis and school. Your Survio Team

Replied November 2019

Logan

Retail, 2-10 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2023

Survio Makes Gathering Valuable Feedback and Insights easy

PROS

Survio is a powerful survey tool that allows businesses to gather feedback and insights from their customers. The platform offers a wide range of question types, including multiple choice, open-ended, and rating scales. The survey templates are easy to customize, making it simple to create surveys that are tailored to your business needs. The analytics and reporting features are also robust, providing valuable insights into customer satisfaction and feedback. Overall, Survio is a great tool for businesses looking to gather customer feedback and improve their products and services.

CONS

I haven't identified any negative aspects of this tool.

Filip

Education Management, 11-50 employees

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2020

Interesting tool for School and Universities

We were looking for a tool where students can quickly write an anonymous opinion about his lecturer. The first impression with the trial version convinced us to decide to buy a premium edition.

PROS

Easy to use Nice appearance Available in Polish language Convenient to fill evaluation on a smartphone

CONS

Test version does not allow for this test all functions e.g. export to excel file

Reason for choosing Survio

Better price than alternatives products.

Reasons for switching to Survio

Outdated appearance and Google Domain is blocked in such companies.

Vendor Response

Thank you for your review, we are glad to hear that you had a good experience with us!. Your feedback help us to improve for you. :)

Replied January 2021

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