Once I did cancel I was charged massive amounts for equipment no longer  worth much.

Most store owners cashier don't know how to credit points. Confusing App and Confusing in-store experience.

The benefits of having Fivestars is great and helps clients see how valuable your business is.

This helps boost your business and return customers. A great way to have a rewards incentive for your customers, old and new.

I love how Fivestars sends all the latest deals straight to my phone, making it easy to use, find my deals, and remember what I have.

I am always looking for different ways to save money so I was definitely super thrilled about signing up the first time while I was shopping at Plato's.

Easy to navigate, customers love the option to choose their reward.

The frequency has also improved. The rewards platform is easy for customers to use and navigate through, making it a product that resonates with customers.

I really like the point system, too. When your getting close or at a reward, it emails you to let you know.

I like that it provides a central system that many places can integrate with, to make it easier for the users to keep track of their rewards. I like the coupons they send too.

It's super easy for the customers to use, too. All they have to do is type in their number, and they're done on their end.

I love the discounts/deals when I go to my favorite places that conveniently have Fivestar sitting there ready for me to punch in my number.

It is easy to see visually how many points I have and what rewards I have earned for various businesses I visit.

Price is reasonable for a pretty powerful platform. Documentation and setup guides are great.

If I have a bad signal it’s hard to use. That is really the only issue I have had with the program.

Easy to add points or redeem for rewards. Many useful fields for customer differentiation, makes marketing emails a snap.

Overall this is a great program. I have found it super easy to use and it is user friendly for all people whether they are tech-savvy or not.

And as users, they don’t notify us to use our points before the company opts out. Resulting in waste of points and eventually loss of customers.

It can be hard to click on individual icons that are overlapping over each other. It often says no businesses are found at first until you search yourself.

Small Business spending money on a useless platform.

I have enjoyed using Fivestars at business where everything is integrated, just be aware not all POS systems work with Fivestars.

Its super easy to use and understand and customer service is very helpful and knowledgeable.

I love the Fivestars software way that it helps you promote your business and provides loyalty rewards.

I like that I can earn points when I buy my vaping products from Rolling EZ. The discounts are pretty decent.

Crossroads is awesome for everyone. Use of their system is so easy and rapid.

It's been an awesome tool to reward loyal customers, and keep others coming back for more great deals that we have.

My overall experience with Fivestars has been amazing. I love that products give me the opportunity to save money at places that I frequent often.

Sometimes this app has crashed and it’s frustrating.

Overall I am happy with my membership to this program. Membership is free and you get some good perks from it.

Keeping bad reviews and unsatisfied customers from Trip Advisor.

It was easy to use and helps a lot with tracking points and log ins. Great way to promote good business practices.

I hope more establishments adopt Five Stars. I also like how they email me discount when I haven't been to an establishment in awhile.

This is an amazing way to network with other local businesses to build community for and with our customers.

It's easy to use and you dont need to keep the card handy.

Customer service is great. It was easy to set up and the automated emails have been operating flawlessly on my site for years.

I've had some rare instances where some emails failed to send.

Easy to access and cheaper,it will.give us discount.

Took time to help me through every single step. Wants to help me grow my business, she seems to love her job.

Good, relatively easy to learn. Good instructions and very helpful customer service from Goody which makes the overall experience fantastic.

Marsello is definitely one of the best Shopify apps out there, it's incredible how quickly it generates results.

Maybe and editing function when i make a mistake with peoples email addresses.

The loyalty programme is great. It also does really well in tying together our bricks and mortar and ecommerce offerings.

I love Goody as a customer reward app as it offers good easily redeemable loyalty rewards.

Customer service is outstanding, our rep is superb to deal with.

If ever there is or was a problem I know I can talk to someone on the phone or via chat immediately. Ve never been treated like a 'stupid user.

User friendly, really easy to scan and redeem points.

Ties in quite well with out software which is always good. Staff at Goody are happy to help with any issues which is great.

Not much flexibility in configuration. After registering a payment it does not initialise the display.

Goody is an app that provides GIFs for you to choose from… The choices were excellent and high-level.

We have a very poor joining rate at our establishment. We have trained staff over and over again.

I don't really have anything at this time to complain or comment on.

Customer Service is appalling. Out of 3 questions in 12 months, I've had 1 answer.

We are looking forward to contacting our customers with specific deals that will appeal to them. The over the phone customer support from Goody has been really great, very friendly (& tolerant.

The goody app is a high level wonderful way to give gifts.

Campaigns made here are good to attract the customers to your program. You can also give loyalty points to any customer for his loyalty.

The ease of use and the minimum information required to sign up a customer.

Difficult to work with and hard to get problems resolved quickly.

Marsello drives in-store customer loyalty well with the Vend/Lightspeed integration.

Easy to use most place now have and i like the offers.

Easy to use, gives discounts and friendly services.

Great App, great cross of business support,  great rewards.

Good overall system, integrated with VEND super easily.

It has saved me a huge amount of money of dining out and has also made me go out for lunch/dinner when I normally wouldn't have because i knew i could get a good discount.

This prgram was forced on us while staying in  resort in FIJI now I get coninuous emails despite unchecking all options. Absolute waste of time signing us up for a two day stay and never to use again.

I liked that is was so user friendly and was easy to teach to our staff (many of whom are young and need simple systems to follow). We also were walked through setup easily.

We are really happy with it, happier still with the support and easy interfaces to our business and our customers.

The loss of “activity “ option details on my account and no feedback since making this comment on previous survey.

Easy to use, set up was quick and easy. Works well and has a great system for sending emails and promotions to clients.

US Dollar

Looking for a better way to acquire new customers and retain existing ones? Fivestars works with over 14,000 businesses across the United States and Canada to drive new shoppers into your storefront and returning 2x more than an average customer. Engage with your customers by sending them offers, announcements, and promotions through email, text and mobile app push. You'll have access to in depth reporting of customers' visit and spend behaviors, as well as an account management team to help your business grow.



LongDescription

Multiple Payment Options

Rewards Management

No-Card Loyalty System

Payment Processing

Activity Tracking

Customer Segmentation

Debit/Credit Card Processing

Referral Tracking

Credit Card Processing

In-Person Payments

Transaction Monitoring

Promotions Management

Customer Activity Tracking

Online Payments

Survey/Poll Management

Data Security

Membership Management

Payment Fraud Prevention

ACH Payment Processing

PCI Compliance

Activity Dashboard

Dashboard

Discount Management

Loyalty Cards

Reporting/Analytics

Point of Sale (POS)

Member Portal

Loyalty Program

Rewards Points

Customer Database

Email Marketing

Performance Metrics

Alerts/Notifications

SMS Marketing

Customer History

Campaign Management

For Small Businesses

Web browser (OS agnostic)

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

FiveStars

Live Online

Webinars

Documentation

Your loyalty program, the way you want it. Marsello helps growing brands launch a world-class loyalty and rewards program that works seamlessly in-store and online.

Marsello has everything you need to create, retain and grow loyal customers. Design a loyalty program to match your brand, then use Marsello's loyalty program editor to customize everything, from points-earning options to rewards, discounts, VIP tiers, referrals, and more.

Marsello plugs into all your POS and Ecommerce channels. By syncing in-store and online transactions, you get powerful insights to personalize your customer experience and marketing.

Explore the Marsello platform with a 14-day free trial.

Customer Surveys

Multi-Channel Marketing

Communication Management

Customer Accounts

Activity Management

Campaign Planning

Mobile Access

Multi-Channel Communication

Client Portal

Reporting & Statistics

Segmentation

Customer Profiles

Social Promotion

Email Campaign Management

Subscriber Management

List Management

Surveys & Feedback

Campaign Analytics

Customizable Templates

Email Templates

Drag & Drop

Marketing Automation

ROI Tracking

Contact Management

Social Performance Management

Social Engagement

Social Media Integration

Customizable Branding

Rewards Program

Email Management

Lead Capture

Campaign Scheduling

Image Library

Customizable Reports

Data Import/Export

Marsello offers a 14-day free trial.

Paid plans start from $100/month, based on the customer database size and the number of eCommerce/POS sites connected.

FiveStars vs Marsello

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