Kangaroo vs Runa

RATING:

4.7

(116)

Kangaroo has 116 reviews and a rating of 4.7 / 5 stars vs Runa which has 29 reviews and a rating of 4.76 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (116)
4.8 (29)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
June 12, 2024
August 23, 2023
Pros/Cons
  • Pros

  • It is easy to use and set up a campaign for customers. It is easily integrated into my POS and I can redeem my clients rewards points with an ease.
  • The software is very easy to use for the consumer at the store register and makes onboarding more likely. The support team has been very good so far.
  • Cons

  • My major complaint to the company was the layout on the administrator's website.
  • A three tier pricing plan needs to be developed with reoccurring charges.
Read all user reviews
  • Pros

  • We were able to implement Runa on our rewards SaaS platform very easily. We already had swag, and Amazon Business as reward options, but adding E-gift cards as seamlessly as we did was critical.
  • The platform was easy to integrate with and the team we have worked with have always been excellent. Our usage has grown over time and the systems has scaled well with us and remained very reliable.
  • Cons

  • What I think is missing is the fact that Amazon is not available in some European countries.
  • Customer information being missing from reporting pulled from the portal.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos