ABELDent vs Dentrix Enterprise

RATING:

4.7

(104)

ABELDent has 104 reviews and a rating of 4.7 / 5 stars vs Dentrix Enterprise which has 103 reviews and a rating of 4.15 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.7 (104)
4.2 (103)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
June 6, 2024
May 24, 2022
Pros/Cons
  • Pros

  • Booking appointments and moving appts, ease of sending insurance claim forms via edi, easy to understand tabs to navigate through the software. The trainer Neetu is outstanding.
  • Being an Office Manager, it's important for me to able to complete my tasks quickly.
  • Cons

  • Some minor charting features are missing. Example would be it did not have the feature of indicating areas of bleeding on an implant (unless this has been updated).
  • Although it's a rarity, I can't drag an appointment onto reservered time e.g lunch time. I can 'add' an appointment onto reserved time, but would like to just drag and drop it.
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  • Pros

  • Love the design of the modules and appointment book views. Easy to bill out of, and works good with HL7 interface.
  • The support team is great, the software is user friendly in most aspects, and the schedule is easy to read.
  • Cons

  • Two times to select the encounter number! you can't be serious. In my arena, I need to interface with a medical record as well as other systems, all those interfaces have been bad to date.
  • When interfaced with other systems, Dentrix itself is very frustrating and can't do many of the things that we need it to.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
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2023

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7 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos