Adit Software

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About Adit

One cloud-based software to modernize and manage your dental practice. Adit makes it quick and painless to simplify all aspects of your business, so you can focus on practicing dentistry. Centralize communication, streamline your front desk operations and boost your limited team’s efficiency with digital patient forms and dental VOIP. Acquire more new patients with customized email marketing campaigns and utilize features like HIPAA compliant texting and virtual dental care give them the modern experience they expect. Use Adit as a patient recall system to re-activate those patients sitting dormant in your PMS and get them back to your chair. Adit is also an advanced dental analytics software that tracks all of your practice activities and transforms that raw data i...

Adit Pricing

Starting price: 

$299.00 per month

Free trial: 

Not Available

Free version: 

Available

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15+ Practice Management Tools In One Platform

Adit User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

4.5

Showing 1 - 5 of 39 reviews

Glenn

Verified reviewer

Company size: 2-10 employees

Industry: Hospital & Health Care

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

September 2021

5 Stars for a truly collaborative marking partner

Pros

I love that I have a dedicated account manager and team that is super responsive and collaborative. The offerings are always expanding with new features and capabilities… and without any add on costs! I think Adit must have plans to take over the market space for all things dental. It’s such a great way to simplify what could be contracts and systems from a large number of vendors.

Cons

Sometimes the newest features are a little rough around the edges at first release, but I so much appreciate the continuous new stuff they keep doing. And, they keep refining everything so the rough edges get smoothed out quickly.

Reasons for switching to Adit

Collaboration. Adit totally gets the people and relationships part of their business.

Response from Adit

Hi Glenn, Wow, you blew us away with your review! Thank you for taking the time to leave us such detailed feedback. You caught us, we do have plans to take over! Your support and the backing of all of our wonderful clients makes it possible! We take all feedback to the table to constantly keep expanding and refining our product and services. We've officially launched 6 new modules and 25+ features in 2021 alone and there's more in store for 2022. Thank you for your continued support as we continue to build the #1 Dental Practice Management Software on the market.

Replied December 2021

Jenn

Company size: 51-200 employees

Industry: Health, Wellness and Fitness

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

April 2021

Adit is top notch

Adit is EXTREMELY helpful with new patient acquisition. The ability to sort data and see, in real-time, what is happening at our practices is invaluable. Their reporting and support is really great too. A great partner to have for sure.

Pros

At first, I simply appreciated that the software allowed me to get rid of a lot of stand-alone products that I was having to log into and maintain (and pay for!) But they keep us because of the ease of use and frequent upgrades and improvements. Their response time and customer service is a welcome bonus too.

Cons

As a long time user, I went through a lot of the growing pains associated with a new platform. There were moments of updates and learning curves that came rapidly, not sure that necessarily a “con” though. I obviously don’t mind it too much if I’m still a satisfied customer.

Reasons for choosing Adit

It’s all in one place! One dashboard, one login, easy to use.

Reasons for switching to Adit

We were able to consolidate call tracking, reputation management and web design/hosting for 17 practices.

Response from Adit

Hi Jenn, First off, thanks for trusting Adit for the past 2 years! Our platform has undergone many updates with adding 6 new modules and over 30 new features in 2021 alone. It felt like things were changing fast, because they were! Thank you for sticking with us as we made improvements to our platform and introduced new features. We hope those features have proven their value to you and your practice! Thanks for taking the time to leave us such detailed feedback!

Replied January 2022

Anonymous

Company size: 11-50 employees

Review Source: GetApp

This review was submitted organically. No incentive was offered
2

Ease-of-use

out of 5
3

Value for money

out of 5
1

Customer support

out of 5
1

Functionality

out of 5

April 2022

Sold to us with a guarantee of customer service, only to be worse than weave

A waste of time, a waste of training hours, and a waste of staff moral being willing to change our protocol only to have it be sloppy and never get a hold of customer service.

Pros

Nothing is exceptional compared to weave or demand force, the selling point was the low price point and the promise of customer service.

Cons

The functionality of the product is not comparable to Dentrix patient forms, nor weave patient management. The integration is sloppy and the customization is non-existent. There was no follow through after the initial sales and onboarding call, they just take your money send you phones and then nothing. The customer service promise of a 5 minute wait gets you to an untrained call service which then puts you on an hours long call back que after wasting your time on hold. But they "answer in less than 5 minutes."

Reasons for switching to Adit

Customer Service promise

Sohail

Company size: 2-10 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Adit review

Adit has addressed my issues promptly. Every time I file a bug report, I am contacted by a Team member and my concern are addressed immediately.

Pros

Consistent Reliability and functionality e.g. Online appointment and Text Messaging. Adit is consistently working hard to introduce new features for the customer. Very reliable in tracking phone calls and request for appointment

Cons

Text Messaging should be enhanced to match SolutionReach & Lighthouse feature set.

Reasons for switching to Adit

Lack of support

Response from Adit

Hi Sohail, Thanks for taking the time to leave us such a detailed review! It's been a pleasure to serve you over the past 2 years. Consistency, reliability and functionality are three major pillars of our company and it's reassuring to know that they are also the reasons why you continue to trust us with your practice. Thanks to your support and our team's hard work, we launched 6 new modules and over 25 new features/enhancements in 2021 and there's more to come next year! We've relayed your text messaging feedback to our Product team and they would like to hear more from you about how you think this feature can be enhanced. If you could send some details to product@adit.com we'd love to collaborate with you on this. Thanks for continuing to choose Adit!

Replied December 2021

Yana

Company size: 11-50 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

January 2022

Great Software

Pros

The price to value ratio is amazing and they continue to add new features at no cost! the software is easy to use, and it's very helpful to have all the tools you need for patient communication in one place.

Cons

It's not always easy to navigate the settings, and some of the features the software has to offer. Improvements are implemented pretty fast though. Lately, the hold times for the support team have been rather long.

Response from Adit

Hi Yana, Thanks so much for taking the time to leave us some constructive feedback! We're so happy to hear that you're seeing the value for your practice's money with Adit. We set out to develop a complete software that brings our customers the most bang for their buck and your comment lets us know we're definitely achieving that goal! We're sorry to hear you've been experiencing longer hold times. We've found that this can happen when customers call our main line rather than their direct POD line. We've notified your CSM and they're going to reach out to ensure you have the direct number. Thanks again for your feedback and for being a wonderful customer over the past 2 years!

Replied January 2022

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