Fantastic- they’re professional and responsive and their tech support is top notch and bundled with the marketing package.

I like adit because it is super easy to use, the communication it sends to patients is amazing it saves a lot of time.

The price is awesome compared to weave, with weave all the features we needed were an additional fee and with adit it has everything and more for less.

Phones  - I had an emergency the other morning and our protocol is to call 911 immediately. It was at the time that I found out that we DON'T HAVE 911 CAPABILTY WITH OUR PHONES.

Working with Adit so far has been great. Great attention to detail and communicative.

Hard to transfer calls between phones and access voicemails from patients.

Our staff like the ability to respond directly to positive reviews. We like the patient interface as it allows us to get feedback as well.

Ease in using the software and like the accuracy.

In addition, the notifications are hard to read as well and seem to get lost- even with the notification tab.

SENSITIVE CONTENT] is always very thorough and friendly. Gives great suggestions for marketing.

Instead of working with us to even pay a penalty for ending early, they refused to break the contract, even though we removed them from all access to our office and services.

Just some minor adjustments specific to our field, but other than that we are pleased.

A great office has a great team behind it and Adit has been an essential part of it.

Confidentiality , ease of use , me & my staff love that software because it give us a feedback & control about what is being posted on our online pages.

Outages created a chaotic demand on my staff. This of course happens on weekends when Adit is not available.

Integrates well with Electronic Dental Software. Ease of response to reviewers across multiple platforms from one location.

Seeing excellent results after 6 months. Certain ease with client communication and tracking progress.

I like the ease of this software and how helpful the customer support is.

Easy to use, love the engage feature and being able to communicate with patients via text.

Their reporting and support is really great too. A great partner to have for sure.

Integration with my patient management software makes the Website and Scheduling integration very effective.

Also love the automatic appointment reminders and the option to book new appts online.

Customer service is fantastic and the overall is great.

We love the patient forms that can be emailed to the patient and filled out without the need for them to be printed out.

User friendly with reliable support from tech team.

I dislike the lack of control over certain content. EG: Review requests have no frequency or limitations.

There were moments of updates and learning curves that came rapidly, not sure that necessarily a “con” though.

A waste of time, a waste of training hours, and a waste of staff moral being willing to change our protocol only to have it be sloppy and never get a hold of customer service.

Adit is EXTREMELY helpful with new patient acquisition. The ability to sort data and see, in real-time, what is happening at our practices is invaluable.

We have not noticed any thing that was bad about the software.

Love how easy to use and intuitive it is. I also love the reporting/data.

I love that I have a dedicated account manager and team that is super responsive and collaborative. The offerings are always expanding with new features and capabilities… and without any add on costs.

All of these features are user friendly and easy to navigate. Thanks to Dovetail's improvement and modern technology, the efficiency of our office work at Chandwani Dental is greatly enhanced.

I was initially attracted to Dovetail because it was cloud-based and the idea of not having to maintain my server anymore was really exciting.

Very intuitive and easy to learn. It seemed good for a small practice that wants to go paperless.

Customer service is terrible, would not recommend this software to anyone unless you enjoy having misery for yourself and your staff.

The customer service is terrible, we have only heard excuses about addressing the issues and still no fixes after six weeks is very disappointing.

Easy to use, Reliable, Features full, and affordable.

Great tool to digitalise the Medical chart, the learning curve was fast, the software is very intuitive and easy to use.

The support team is great. We highly recommend anyone looking for a true Cloud solution to take the time to go through a demo and ask why Dovetail over other PMS.

Healthy , growing and useful towards continued partnering towards streamlined revenue generation.

Awesome customer support from onboarding and throughout.

This is my daily software that I use to see my patients. Its an amazing software that allows me to be in touch with my patients at my finger tips while Im on the go.

Coming from another cloud software, dovetail surprised me with the number of fully developed features and their ability to respond to our adoption hiccups immediately.

The idea of going paperless and abilities to text patients for appointment confirmation all sounded great.

Excellent costumer service with fast responses to doubts and open to feedbacks for improvements.

US Dollar

One cloud-based software to modernize and manage your dental practice. Adit makes it quick and painless to simplify all aspects of your business, so you can focus on practicing dentistry. 

Centralize communication, streamline your front desk operations and boost your limited team’s efficiency with digital patient forms and dental VOIP. Acquire more new patients with customized email marketing campaigns and utilize features like HIPAA compliant texting and virtual dental care give them the modern experience they expect. 

Our Treatment Plan module helps you boost treatment acceptance numbers by making it easy to build beautiful, simple treatment plans in a snap. Break treatments into phases, apply discounts, insurance information, attach consent forms, and offer payment plans all in one place. Then print, text, or email your plan to your patients to make it easier for them to accept treatment. 

Use Adit as a patient recall system to re-activate those patients sitting dormant in your PMS and get them back to your chair. Adit is also an advanced dental analytics software that tracks all of your practice activities and transforms that raw data into bite-sized metrics you can use to make informed decisions. Adit helps dental practices discover untapped revenue opportunities and develop new strategies with surgical precision.

LongDescription

Document Templates

Patient Records Management

Electronic Payments

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Data Synchronization

SMS Messaging

Referral Tracking

SSL Security

Confirmation/Reminders

Communication Management

Customer Database

Registration Management

Calendar Management

Scheduling

Multi-Location

Self Service Portal

Booking Management

Client Portal

Email Reminders

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Automated Scheduling

Medical Billing

Availability Management

Customizable Templates

Billing & Invoicing

Web Forms

Alerts/Escalation

Appointment Management

Records Management

Client Management

Customer History

Third Party Integrations

Document Management

Charting

Dental Practice Management

Treatment Planning

Patient Communications

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

Adit

Live Online

Documentation

Videos

Dovetail is a cloud-based dental practice management and EHR solution built for small, midsize and large dental office including specialists such as periodontists, endodontists, orthodontists and oral surgeons. Dovetail offers a mobile EHR web-application that is certified by the ONC and is HIPAA compliant.


Primary features include patient engagement, medical history, treatment plan management, patient referral, appointment management, invoicing, file cabinet and financial reporting. The patient engagement feature provides the medical history that helps track medical alerts, pre-medication and allergy details. The Dovetail Connect is a collaboration tool that allows dental professionals to refer patients to specialists and track communications.


Dovetail is offered with a subscription pricing option. It is compatible with Windows, Mac, Linux and mobile web applications. Support is offered via email and over the phone. Other help options include remote desktop, live chat, training and education.



Comparison View

Data Import/Export

E-Prescribing

Imaging and X-rays

Orthodontic Charting

Video Support

Progress Notes

Voice Capture

Claims Management

Hands-Free Charting

2D Drawing

Periodontal Charting

Drug Reference Database

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 10

$399 Includes first doctor with unlimited staff and patient files. 

Volume discounts available.

E-Prescriptions $35/Month

E-claims $85/Month

SMS patient confirmations $35/mth

Adit vs Dovetail

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