Easy Dental

RATING:

3.6

(15)

About Easy Dental

Easy Dental by Henry Schein is an on-premise practice management solution for dentists that can support practices of any size. The solution serves multiple specialties including general dentistry, endodontics, periodontics, pediatric dentistry and orthodontics. The Easy Dental suite has modules for clinical charting, billing and patient scheduling. Within the scheduling module, users can create customized calendars for each provider in a dental practice. Scheduling functionality keeps track of every patient who would prefer an earlier appointment, allowing staff to reschedule these patients if an earlier appointment becomes available due to a no-show or cancellation. Patient billing module allows dentists to post procedures, payments and adjustments along with...
Schedule appointment

Easy Dental Reviews

Overall Rating

3.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

3.5

Value for money

3.5

Functionality

3.5

Most Helpful Reviews for Easy Dental

1 - 5 of 14 Reviews

User Profile

Branda

Verified reviewer

Health, Wellness and Fitness, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2018

Easy dental

PROS

Very easy to use. It is a very simple software that gets the job done. It makes date entry so much easier

CONS

I wish it showed individualized payments versus one large sum

Monique

Medical Practice, 201-500 employees

Used daily for more than 2 years

Review Source
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

3

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed December 2018

Easy dental is great and easy to use.

PROS

Really easy to use, charting is update with terminology and modern. Features and functionality is great. Can color code schedule for different rooms or providers.

CONS

I did not find anything in my opinion that I did not like about this software, so sorry there are no cons from my side.

Robert

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

2

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

2

Reviewed September 2019

Software is full of glitches

Unable to get help making the software do what it is suppose to do. Have to have the support on the phone log in to system for hours. Then when support is trying to make it work... no one can be on the system. So try and give a new patient a treatment plan, pay a bill... not happening. Will they waive the monthly support fees while trying to make the system work... NO. They even told me to speak to their legal department; that there is nothing I can do. I am held hostage; because of all my data is stuck with ED.

PROS

I have used Easy Dental for 19 + years now. I was easy, now it barely working.

CONS

The release of Easy Dental 12 is terrible, it is full of glitches and non working functions. When you call software support , they tell you they are working on it and it may take weeks if not months to fix. They still charge you the Monthly support fees, but have a software that only works part of what it was doing just 4 months ago. They will not down grade the software to the prior functioning update... Easy dental 11.

Reason for choosing Easy Dental

I was easy and dependable, but no more. Feel free to email me and discuss the situation.

Vendor Response

Thank you for bringing your Easy Dental concerns to our attention. We understand our Customer Care team contacted you with offers to run diagnostics on your server and workstations. At that time, they learned your practice is getting a new server. When your new server is ready, Customer Care will be happy to assist with your Easy Dental installation. We feel confident that the latest release, Easy Dental 12.1, will address your concerns. Thank you for your longtime loyalty to Easy Dental.

Replied November 2019

User Profile

Phil

Verified reviewer

Medical Practice, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed November 2022

Easy (really Easy) Dental

Great software for beginning dentist or new private low-profile dental office.

PROS

Ease of use. Easy to understand. Great pricing structure.

CONS

Lack of customizability. Missing many functions. Of course, I used it about 20 yrs ago.

Vincent

Hospital & Health Care, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2018

An All-in-One software for all dental clinics

Excellent!

PROS

I use this software at work to schedule patients, review charts, write charts, review radiographs, etc. It's really convenient for it all to be in one place. You can organize patients into different colors depending on which dentist you want to designate for them. The icon symbols also make it very easy to navigate.

CONS

I think this software is great but I would like it to show more info when I drag my cursor over the patient's name on the schedule such as relevant medical history and most recent bitewings.