iDentalSoft vs Practice-Web

RATING:

4.6

(59)

iDentalSoft has 59 reviews and a rating of 4.56 / 5 stars vs Practice-Web which has 92 reviews and a rating of 4.87 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.6 (59)
4.9 (92)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
August 31, 2023
February 12, 2024
Pros/Cons
  • Pros

  • The entire staff felt the software was very user friendly and fast and gave us easy access to all the information we need to provide the most thorough care to our patients.
  • I have a mobile practice which is different that typical office and I am very satisfied with my decision.
  • Cons

  • We consistently had trouble with the xrays bridging. The software is extremely simplistic to a fault.
  • You can't close out a month or year. We can't create our own discount/adjustment codes.
Read all user reviews
  • Pros

  • Been a Practice-Web customer for a few years now I still amazed about the great customer support.
  • Good supporting and user friendly and constant improving.
  • Cons

  • I dislike the difficulty in changing treatment after submission of claim. Everything needs to be deleted and then reentered.
  • I have found very few items to complain about. Some functions can be difficult to learn but effectiv when mastered.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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16 Recommendations
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos