Practice-Web

RATING:

4.83

(70)

About Practice-Web

Practice-Web is an all-in-one server-based/ on-premise dental practice management solution that helps dentists thrive! Suitable for small and large practices alike, the core software includes charting, scheduling, treatment planning, billing, and practice management modules, plus integrates with imaging programs for a seamless experience. Layer in Smart Tools for even more clinical, marketing, and communications power to build the affordable suite that fits your practice perfectly. GO PAPERLESS Take your practice completely digital. Included with Practice-Web Support, paperless forms can be completed on any device, digitally signed, and imported without manual entry. Both customizable and bilingual, paperless forms can be added to your website to streamline new patien...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Practice-Web Pricing

$149/mo for 12 mo, then $109/mo. Each dentist beyond 3 increases price by $20/mo.

Starting price: 

$109.00 per month

Free trial: 

Available

Free version: 

Not Available

Maximize production and efficiency with a smart schedule that takes the guesswork out of creating your perfect day. See critical info with custom views, monitor goals and cases, leverage powerful chair-filling tools, and more in the Appointment Module.
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Practice-Web Reviews

Overall Rating

4.83

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Practice-Web

1 - 5 of 78 Reviews

John

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

Dental Management Software

I have been using this software since January 2006 and it has enabled me to be more productive and more efficient and confident in my clinical and business record keeping.

PROS

This Dental Management Software is excellent. Comprehensive record keeping that is easy to use. I like how the software is set up with separate modules that are easy to use.

CONS

There are so many features that there is a learning curve that takes some time to incorporate all the potential features of this software.

Reason for choosing Practice-Web

Practice-Web is a open source software and allows the user to install its programs on unlimited computers without paying for each installation. It is an excellent software product with excellent customer service and support. The database is MySQL which is fast and efficient. My only regret is that I did not implement this product 15 years sooner when it came out in the early 1990s.

Vendor Response

Thanks so much for your kind words, Dr. G! We appreciate your loyalty all these years and are thrilled Practice-Web has helped boost your production and efficiency! Just an FYI- if anyone on your team is still learning or you onboard someone new, we have a wealth of training videos in the Resources section of Practice-Web.com and also on our YouTube channel (they're grouped into playlists by job area there too). We also recommend following us on other social media platforms (Facebook, Twitter, LinkedIn), as we share a lot of tips and how-tos there as well. And, as you know, support is always just a call or email away! The team is happy to walk you or your staff through any areas that are unclear. :)

Replied July 2021

Gundong

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed January 2021

Good support everytime I need it.

PROS

It is simple easy to use. Have most of the functions I need to run my dental office

CONS

There still are some bugs that needs to be fixed. no Major problems

Reasons for switching to Practice-Web

PRACTICE WEB IS MORE EAST TO USE WITH CHEAPER FEE.

Vendor Response

Your review made our day! We're constantly updating Practice-Web to add new functionality and rigorously test before each release. If you feel that a feature is not functioning properly, please contact our support and we'll be happy to help!

Replied January 2021

Jennifer

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed October 2022

Good

PROS

our practice likes the texting, the electronic claims submission

CONS

I dislike the difficulty in changing treatment after submission of claim. everything needs to be deleted and then reentered.

Reasons for switching to Practice-Web

current program obsolete

Vendor Response

Thank you for your feedback, Jennifer. I understand your concern, but claims are legal documents that your dentist can be held liable for if submitted inaccurately. That's why they can't be changed on the fly. Everything needs to match the trail you're creating, starting with the completed procedure and all supporting documentation. It's legal protection for the practice. If this is a common issue for your office, our Support team is happy to troubleshoot your workflows or provide additional training to help you avoid creating inaccurate claims in the future. For example, if the dentist says a 2-surface filling might become a 3-surface filling, you can create a task or pop-up that reminds you to confirm the code prior to creating a claim. If learning tips/tricks like this might help you or you have additional feedback, please call us at 800.845.9379.

Replied November 2022

Steve

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2023

Software

Very helpful

PROS

Easy to work with and service great value

CONS

Nothing. It works very well. Helpful service

Reasons for switching to Practice-Web

Easy of program

Vendor Response

Thanks so much for your thoughtful review, doctor! We're thrilled that Practice-Web is bringing value to your dental office.

Replied March 2023

Wanda

Health, Wellness and Fitness, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2022

Review of Practice Web review

Great Customer support. Easy to use.

PROS

Easy to use. Great customer service. Videos to help learn the product

CONS

Couldn't transfer all info from old system

Reasons for switching to Practice-Web

Practice Web purchased soft ware we were using

Vendor Response

Thanks for your kind words, Wanda! We're glad Support and the videos have been helpful and that you find the software easy to use. Regarding data, although we did a very full conversion for you, because you had a very old program, no vendor is able to convert everything over. That's why we give a free test conversion that lets you see what will convert before you commit. The good news, however, is that you have much more modern software now, and we're happy to help your practice thrive!

Replied January 2023