This is by far our favorite dental practice management software, and we use and support all of them. The cost is fair as well.

Best of all, their customer service is easily reachable by several different options and is fast and fantastic.

I would definitely recommend this software. I know that is integrated quite easily with our existing digital xray system though I was not involved in getting that set up.

This software is not easy to use or user-friendly, it's  a little frustrating if you have to switch screens and remember info from other areas, X-rays are not transferable.

Great relationship with many support people, who are more than willing to deal with my many, many calls.

One of the things we love most about Open Dental is how customizable it is. In so many areas of the software, we can make it look and feel exactly how we want.

I found it very interesting,  useful and worth. It is apt and can be recommended to colleagues.

It is the best and easiest dental software that you will ever use.

I can't think of any problems other than our particular doctor did not provide training. I am not sure if Open Dental providers training.

Flexible, has many features that usually cost a lot more, time-saving, paperless, great ability to customize reports.

The ease of use and support people. I've never had an issue that couldn't be resolved, one way or another.

I like the ease-of-use and the lack of monthly recurring costs. Open Dental is actually very powerful, and other software can be integrated within.

Open Dental is an amazing piece of software, with excellent support and customization.

Open Dental has so many great features. There customer service department is top notch and if you need anything they make sure there is a report or they fix any problems.

I've used Dentrix and Eaglesoft before using Open Dental, and have to say that Open Dental is by far the best. Everything is straightforward, it's simple to learn, and very customizable.

User friendly , great price , easy to use , full integration with other software.

You can run a Query (custom report) for just about any possible scenario, and save it as a favorite for future use.

They spent hours remotely working on my machine and escalated it to their top techies. And it was really a problem with Windows  not  Open Dental that caused the problem.

I really love how user friendly open Dental is on the administration side with the accounts. It’s easy to see clearly and understand.

My overall experience with Open Dental has been great. The software is easy to use and reliable.

You never hear about this with any company, but this company is great at answering questions.

It's incredibly user friendly, between the customer support team, online manual, and YouTube video tutorials, you'll feel like a pro in no time at all.

Overall, excellent experience with Open Dental. The clean and user-friendly platform makes it easy to use and implement.

However, it is costly since it does not work properly as often as it should. We do not use some of the features due to the inconvenient nature.

They really tried, but they just have a bad software, and have grown too fast that their software is literally breaking because it can't handle their users.

Easy to use, easy to change settings settings customize, customers love the quick responses from us.

A few years back, Weave functioned well. The integration with Dentrix was a wonderful tool for the staff to have.

It was an easy setup, but the best part is its functionality. Showing our patients and information on the screen when they call is very helpful, but the recording of calls and messages is outstanding.

Software is really easy to use. I love the mobile app - great when office is closed for special events.

Implementation was disorganized and out of order, one onboarder didn't know what the other onboarder had covered.

Basically, all they can say is you screwed, you owe us money, and sorry but you can cancel...after 30 days.

Great experience, great to be able to access all systems from the app and great to have the phones so integrated with our software. Makes patient communication very efficient and more personalized.

Weave has been great to work with. The chat service isn't always to quickest way to get help, but I've always received the help I'm looking for.

Seamless integration of telephone and texting with easy recall and reminders.

Not the service itself, but the communication. They are all very great and helpful but sometimes it takes them a while to get back to you.

If it can block spam calls, as it kind of interrupt our busy time / schedule to answer these annoying calls.

Get Weave was very responsive and great value for the cost. Something has happened with the availability of getting ad agent to answer your call/inquiry/problem.

I love how easy the product is to use and navigate between patients.

Good, we love the features and functionality. We use it everyday and our practice has greatly benefited from it.

The app for both desktop and mobile is very user friendly. It makes communicating with patients easy and thorough through text - and we have LOTS of patients who love that we have that ability.

The tremendous value, basically the same price as our old phone service provider. The weave team is constantly offering new features as well.

This patient communication platform has been so great and we are pleased with the results.

They are always looking for ways to improve services. Customer service is always very friendly and quick to help with any issues that we have.

I loved using Weave when I filled in at an office that used it and have recommended it to my current office. It just made confirming and even rescheduling appointments easy.

It helps put the clients to the right people. Text reminder feature is awesome.

In three weeks our phones have been out 5 times. The features will not work and the customer support is horrible.

Ease of use, love the texting with patients, makes it very easy to communicate.

They fixed the con feature that I hated, so I have none now.

Bad customer service, bad product support, bad integration.

When there is a problem that needs to be address it should be handled not leave a email and someone might get back to you.

We have had a great experience with Weave and even without the integration with our EMR I have noticed benefits to our practice. The ease in texting and communicating with patients is very convenient.

It makes communicating with patients super easy. I love being able to text with patients, and they seem to like it as well.

Extremely reliable and gathers information quickly to send reminders. The in-office chat option is extremely helpful in communicating information discreetly.

Sadly, these fixed issues are seemingly only temporary, as some problem occurs at a random time in the future, despite not changing ANYTHING in settings or calling customer support.

We love Weave, it is great for texting, reminders and payments. We also like that there is now faxing available and the new features they are releasing look amazing.

For us, the ability to communicate with our patients via text is priceless. There is not a feature of Weave that we use that we have any issues with.

We have used it at our practice for about 3 months now and love it. Customer service is great and the value for what they provide is outstanding.

We don't use all of the options that Weave offers but the text messaging and review management alone is worth the money. We constantly get compliments from our patients on the texting ability.

The integration of a phone system and business text is great. The fact that it integrates with our practice management software and allows us to send reminders and mass texts to patients is fantastic.

Awesome!!! Customer service is great and responds quickly. I love love love this app.

US Dollar

Open Dental is a robust practice management software that is suitable for single offices or multi-clinic locations. 
Open Dental is separated into seven modules: Appointments, Family, Account, Treatment Plan, Chart, Imaging, and Manage. 
Schedule and manage appointments using the Appointments Module. Fill gaps in the schedule using Appointment Lists such as Recall, Confirmations, ASAP and more. The Appointments Module can be customized for your scheduling needs, by creating operatories, setting provider availability, allowing block scheduling, and more. 
Set patient and insurance information in the Family Module. Determine insurance plan types (such as in-network or out-of-network), enter plan benefits and frequency limitations, and track insurance usage history. 
Manage patient balances and send claims in the Account Module. Open Dental’s integration with multiple clearinghouses allows a seamless claims process. Take payments with an integrated payment processor for a smooth transaction. Create Payment Plans to offer and track repayment agreements. 
Determine estimated costs for patient using the Treatment Plan Module. Send preauthorizations to determine accurate estimates. Prioritize treatment and offer multiple treatment options. 
Chart existing and needed procedures in the Chart Module. Quickly enter treatment with custom Procedure Buttons, view changes over time in the 3D Graphical Tooth Chart, enter Procedure Notes and general patient notes in the Progress Notes.
Take radiographs and store patient pictures and documents in the Imaging Module. Create mounts and use a compatible sensor to generate patient x-rays and intraoral images. 
Handle miscellaneous office processes in the Manage Module, including Time Card management, Tasks, Practice Accounting, Deposits, and more.
In addition to the seven modules, Open Dental offers customized reporting, eServices for patient communication (e.g., 2-way texting, online scheduling, mobile access, etc.), patient forms that can be tailored to the practice and filled digitally, additional third-party integrations, and so much more.
Open Dental is compatible with Windows devices and can be configured on Linux servers. Our Support team is available 7 days a week to answer your questions and assist with the program. 

LongDescription

Treatment Planning

Patient Records Management

Charting

Confirmation/Reminders

Imaging and X-rays

Orthodontic Charting

Medical Billing

Progress Notes

Claims Management

Appointment Management

Hands-Free Charting

Client Management

Document Templates

Electronic Payments

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

HIPAA Compliant

Data Synchronization

SMS Messaging

Referral Tracking

Task Scheduling

Communication Management

Customer Database

Calendar Management

Scheduling

Multi-Location

Self Service Portal

Booking Management

E-Prescribing

Client Portal

Email Reminders

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Reminders

Automated Scheduling

Customizable Templates

Billing & Invoicing

Web Forms

Records Management

Customer History

Third-Party Integrations

Live Chat

Document Management

Inventory Management

Dental Practice Management

User Management

Document Imaging

Progress Tracking

Scheduled/Automated Reports

Annotations

Role-Based Permissions

Patient Communications

Payment Collection

Patient Management

Patient Portal

Periodontal Charting

For Dental Practices

Windows XP

Mac OS

Linux

Windows 8

Windows 10

Email/Help Desk

FAQs/Forum

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Open Dental

In Person

Live Online

Webinars

Documentation

Videos

Weave is the all-in-one customer communication and engagement platform for small- and medium-sized businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been named a G2 leader in Patient Engagement, Optometry, Dental Practice Management and Patient Relationship Management software.

Product Highlights:

•  Weave helps small businesses view pertinent customer information like name, phone number, upcoming appointments, past due balances, and family members as soon as they call in. 

•  Weave lets small businesses send fully customizable and automated appointment reminders, recall reminders and review reminders via text or email. 

•  Weave lets small businesses send text reminders with secure pay links to their customers as an easy and convenient payment option. 

•  Weave lets small businesses send digital forms to their customers that they can fill out before their appointment. 
Weave provides small businesses with an integrated online scheduling tool that their customers can use to schedule appointments without having to call in or send a text. 

•  The application allows users to streamline call recording, tracking, and forwarding operations on a unified platform.

•  Customer care teams can use the application to manage voicemail greetings and phone tree menus, even from remote locations.

•Businesses can utilize Weave’s email marketing solution to send promotional messages and newsletters via email and communicate critical updates related to opening, temporarily closing, or re-opening stores at a new location.

Open Dental vs Weave

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